Halvat lennot Maryland

Miinukset: "Squawking brats the whole 10.5 hours of the trip to IAD."

Miinukset: "Every thing was good"

Plussat: "Didn't need blankets in plane, warm temperatures all the time. On time landing"
Miinukset: "little delay in departure"

Plussat: "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."

Plussat: "Everything"
Miinukset: "It was warm on plane"

Plussat: "Good Timing"
Miinukset: "Nothing"

Plussat: "The crew were all very nice and the food was good."
Miinukset: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "ZZ☆ZZZ"
Miinukset: "R7xzZZ"

Miinukset: "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."

Plussat: "I liked the food, it was delicious. The flight was on time, the boarding was organized."
Miinukset: "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."

Plussat: "Wheelchair passengers should like any other flight have gate to gate service."
Miinukset: "Wheelchair service. Very poor"

Plussat: "Everything"

Plussat: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Miinukset: "The heavy turbulence but, that's beyond their control"

Plussat: "As always Turkish Airlines has exceptional service"

Plussat: "І was a passenger with your wonderful Airlines from IST to IAD last week Nov 3rd 2017 and because of misunderstanding and conflict with captain my flight was canceled by him. І don’t remember his name correctly but it was five letters and both vowels (2,4) were “E”. Could you please to let him know that І would like to apologize for my behavior and assure him that it was nothing against him but more about hormonal issues which І believe every woman has more or less during the pregnancy. It is a really big issue for me and my body now. Once again, І do apologize for my actions and that conflict. І didn’t mean it."

Plussat: "Capitan."
Miinukset: "Very bad seats."

Miinukset: "See volume issue from earlier."

Plussat: "The food was plentiful and delicious. Fare price was excellent."
Miinukset: "The seats were too small. The layover in Istanbul was too long."

Plussat: "The team"

Plussat: "Everything"

Plussat: "The food was the best airplane food I've ever had and the alcohol was free. (By contrast, our SAS flight cost nearly twice as much, left two hours late, causing us to miss our connection, the food was medicore, and the alcohol cost extra). The warm towels were a nice touch. I also appreciated the video regarding in-seat stretching exercises, which were particularly helpful on a long flight. It was nice to board from both the the back and the front of the plane."
Miinukset: "The seats were too cramped for an 11+ hour flight. One minor annoyance: the flight left in the morning and remained sunlit the whole way as we were heading west. The passenger behind us was trying to sleep and complained to the crew about our shade being up even though she was not wearing the eye covers the crew had given everyone. The crew asked us (politely) more than once to put the shade down, but the electric light was not sufficient for our reading. I don't fault the crew for trying to accommodate an unhappy passenger, but it was an imposition on us as well."

Miinukset: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Miinukset: "The transfer at Istanbul airport was somewhat chaotic and disorganized."

Plussat: "The staff were very friendly and welcoming"

Plussat: "Very friendly airline, on time always, good in-flight entertainment¿"

Plussat: "Food, entertainment, and crew were great!"

Miinukset: "I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?"

Plussat: "Everything except the chair was uncomfortable"

Plussat: "They were out of the chicken in meal even before they got to a quarter of people. They did neither had an option of vegetarian diet. So basically you cannot eat anything but the sandwiches if you don't eat beef."

Miinukset: "No classical music in the suggested list."

Plussat: "The flight attendants were lovely, they worked smoothly and did their best to manage an unpleasant situation. The facilities are also excellent, and as always, the fresh flowers and hand lotion and such in the toilets was a nice touch."
Miinukset: "The food was not up to standard this flight, mostly passable, but our pasta inexplicably tasted chlorinated, as if the noodles had ben boiled in pool water. It's a mild complaint, though. Plane food isn't always sterling. The true problem, unfortunately, was in the form of other passengers. Despite having an excess of available space to stretch out, our seats were surrounded by utterly out-of-control children. Crying babies is understandable, it can't be helped, but if your children are running up and down the aisles [including during the landing], sitting on other passengers [myself in particular], and lying down in the aisle to sleep [and the flight attendant had to ask multiple people whose child that one was because no one wanted to own up, apparently] they have no business being on a plane. I don't even care about the annoyance at this point, their behaviour was inherently unsafe and the parents just didn't care."

Miinukset: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Plussat: "Choice of in-flight entertainment was excellent."
Miinukset: "N/A"

Miinukset: "Food."

Miinukset: "The plane was dirty. It smelled, The food was not up to par."

Plussat: "Bussness class."
Miinukset: "Flight was delayed a little."

Plussat: "So many movie choices and great food, wasn't hungry once!"

Plussat: "Crew was great, very friendly"
Miinukset: "Everything else. Small space, food was not very good, bathrooms were dirty."

Miinukset: "Na"

Plussat: "Nice goody bags and special treatment for the kids, and thoughtful that they brought kid-friendly headphones. All the comforts the airlines used to give for free are still there on Turkish, with no extra charges for food/checked bags, etc. Great food, they got our special vegetarian meals correct (as opposed to a big hassle on another airline). Very comfortable flight."

Plussat: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Plussat: "Loved all around."
Miinukset: "I loved it."

Plussat: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"

Plussat: "No problems"

Miinukset: "Waiting time was too long between 2 flights"

Plussat: "Good flight."
Miinukset: "Food was not good."

Plussat: "Nothing at all"
Miinukset: "Not comfortable"

Plussat: "When they did speak clear English they shouted at passengers to 'Shut Up and you'll wait'."
Miinukset: "Counter people at Turkish airlines in Istanbul told us to 'Shut Up and you'll wait'."

Plussat: "Took extreme measures for COVID prevention. It felt very safe"

Plussat: "Old aircraft showing its age."

Plussat: "Fast easy flight"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "The crew was amazing and smooth flight"
Miinukset: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"

Miinukset: "90 minute delay"

Plussat: "all good"
Miinukset: "unsure"

Plussat: "NOTHING."
Miinukset: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."

Plussat: "Crew was nice"
Miinukset: "It would have been better if the flight wasn’t 3 hours late."

Plussat: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Miinukset: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"

Plussat: "The flight was on time and quick."
Miinukset: "the number of kids......not too fond. :/"

Miinukset: "Excellent"

Miinukset: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."

Plussat: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Miinukset: "Nothing."

Plussat: "Smooth flight. Everything was great."

Plussat: "I always appreciate in-flight television even on short flights."
Miinukset: "Very tight seating."

Plussat: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Miinukset: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."

Plussat: "Everything was great everyone was fantastic. F"

Plussat: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Plussat: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Miinukset: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Miinukset: "Never told why we were delayed by more than 90 minutes"

Plussat: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Miinukset: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Plussat: "Everyone was friendly and got us to our destination"
Miinukset: "None"

Plussat: "Nothing"
Miinukset: "No food, no outlets, a terrible delayed not explained to passengers."

Plussat: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Miinukset: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"

Plussat: "Quick flight"

Miinukset: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."

Miinukset: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."

Plussat: "The staff was wonderful and the flight was smooth"
Miinukset: "N/A"

Plussat: "Quick boarding"
Miinukset: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"

Miinukset: "JFK was depressing but not Delta’s problem."

Plussat: "Delta is not a good place to be"
Miinukset: "Delta is not good on customer service"

Plussat: "Snacks & beverages on a 1 hour flight. Very nice crew"
Miinukset: "Older plane, no entertainment"

Plussat: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."

Plussat: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."

Plussat: "Nice crew, comfortable"
Miinukset: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"

Plussat: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Miinukset: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Plussat: "Nothing"
Miinukset: "Terrible staff"

Miinukset: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."

Plussat: "very little"
Miinukset: "Could they make sears smaller? The plane was really old too."

Plussat: "The crew was nice and helpful."
Miinukset: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."

Plussat: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Plussat: "Comfortable seating and roomy"
Miinukset: "Nothing"

Plussat: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Miinukset: "Lavatory was unusually smelly no charging port"

Plussat: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."

Plussat: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Miinukset: "Not applicable."

Miinukset: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."

Plussat: "Delta met and exceeded all of my expectations on this Atlanta to Baltimore flight."
Miinukset: "Wonderful service, on time departure and arrival."

Plussat: "Nothing to speak of. Nothing exceptional from any other airline - basic"

Miinukset: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."

Miinukset: "Leg room was terrible in economy and food was poor from the USA"

Plussat: "fast boarding"

Plussat: "Food was good and crew were helpful."
Miinukset: "Seat could have been comfier!"

Plussat: "See my earlier remarks"

Plussat: "One of the crews interrupted me in the bathroom while I was using the bathroom by banging on the bathroom door saying I had stayed more than 20mins in there and that you guys have time limits to be in the bathroom even when I tried to explain to her from the bathroom that I had constipation, she"
Miinukset: "She would not listen to me. I had to come out, unfinished, embarrassed and couldn't even wash my hands before going back to my seat. Other than that, every other experience was excellent. Please lecture your crews about constipation and to listen. Thanks."

Miinukset: "They ran out of vegetarian options so I only could have salad, bread and butter"

Plussat: "I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches."
Miinukset: "Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Delayed boarding for no apparent reason. The plane was sitting on the tarmac for at least 2 hours before scheduled boarding."

Plussat: "Food was great!"

Miinukset: "Meals not very good either way. Only movies that were not hits. Need more classic movies"

Miinukset: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."

Miinukset: "Quite satisfiedoverall"

Plussat: "On time, no complaints"

Plussat: "Nothing!"

Plussat: "The Staff"
Miinukset: "Nothing"

Miinukset: "Requested vegetarian and was served vegan"

Plussat: "Regardless the delay, the company feed us with sandwich and snacks to pass the time"
Miinukset: "The only thing I didn't like was that I wanted to watch the The Boss baby movie and it was unavailable. All other movies were ok"

Miinukset: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"

Miinukset: "great and easy"

Plussat: "I love the comfort and the space in the airplane"

Plussat: "Attendants were pleasant"
Miinukset: "We were delayed on the tarmac for an hour and a half"

Miinukset: "No major issue."

Plussat: "The overall experience was great."
Miinukset: "Nothing"

Plussat: "Lufthansa kept to the time schedule"
Miinukset: "At Frankfurt, the boarding gate was changed two times."

Plussat: "staff at airport were friendly, helpful"
Miinukset: "telephone reps NOT helpful and do not know the airplane seat maps"

Plussat: "my favorite airline"

Plussat: "Very friendly personal, good food and drinks."

Miinukset: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."

Plussat: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Miinukset: "Too little space between consecutive rows on the plane."

Miinukset: "It was my bad luck to be near two children whose parents would not keep them quiet and who played games on their screen for nine hours straight, shrieking the entire time. Nor did any of the stewards help or say boo to the parents."

Plussat: "Lunch was good."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."

Plussat: "Everyone is very very nice!"

Plussat: "Nothing"
Miinukset: "Luftansa gives up and goes out of business."

Miinukset: "obvious crew disapproval when walking up and down the aisles to keep lively one year old entertained and from crying!"

Plussat: "Great service."

Miinukset: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."

Plussat: "I called Lufthansa customer service on 8/10/16 the day before our flight because I wasn't feeling well and was concerned that I might feel worse the next day and have to cancel our flight. The lovely Customer Service rep was so sweet and concerned about my health, answered all my questions about what to do if I needed to cancel, and told me to call back anytime for more help. Also the flight attendants remembered my food allergies and were very attentive on the flights."

Miinukset: "crowded plane unfrindly staff no choice of meals long wait on board"

Miinukset: "Very tight connection and a long distance between gates. Advising customers of this in advance would be helpful."

Plussat: "Service"
Miinukset: "Food"

Plussat: "Watching movies. The plane model seems to be a bit larger. First time when I saw stairs to the second floor. It felt more spacious. I really enjoyed that."
Miinukset: "Nothing to complain. Thank you for providing great experience :)"

Miinukset: "Second baggage charges"

Miinukset: "Wish I had more time to shop Duty Free/Munich."

Plussat: "The crew was very friendly and helpful."
Miinukset: "The layover time was too short and for the second time I barely made it to my connecting flight but my luggage didn't. That is very annoying."

Plussat: "Great crew!"
Miinukset: "Landing was very rocky."

Miinukset: "Waited for 5 hours, and then rerouted to Houston"

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Miinukset: "Bigger seats the new ones are way to narrow"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Miinukset: "Time"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Miinukset: "Travelled business class and was ace experience"

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Plussat: "Friendly staff"
Miinukset: "Leg room"

Plussat: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Miinukset: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Really friendly staff. Great service"

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "Helpful and smiling cabin crew."

Miinukset: "At some point the luggage was lost. here."

Plussat: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "Good efficient flight crew friendly and helpful"

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "The supplied pack of toothpaste/toothbrush"

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Friendliest economy class service I've ever encountered."

Plussat: "Wonderful"

Plussat: "captain was great."

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Plussat: "KLM food and service are great"

Plussat: "Crew and food were amazing."
Miinukset: "It was perfect."

Miinukset: "Made us wait in a standing only line to board the plane. Then boarded everyone at once and had to wait outside to get on the plane in freezing rain."

Miinukset: "The cabin crew was rude—I couldn’t have a quiet conversation without being shushed."

Plussat: "The movies were good"
Miinukset: "Very little legroom"

Miinukset: "We were all stressed that we would not make our connection but the crew claimed they held flights for all 189 passengers connecting."

Plussat: "Very friendly crew"
Miinukset: "Boarding with very long delay, waiting in bus."

Plussat: "No wait time"
Miinukset: "More space"

Miinukset: "Screen did not work and dinner wasn’t provided on the way back from Iceland."

Plussat: "The plane was comfortable"
Miinukset: "No snacks included"

Plussat: "a surprise after not taking that airline for over 54 years, very happy with plane, seating, and bought food. excellent connections to US from Iceland and little layover time."
Miinukset: "It would be nice to have a small hot meal on the longer flights."

Plussat: "Crew seemed okay comparatively to other airlines/crews."
Miinukset: "airport delays up to 2 hours, not knowing which gate and changing it all the time in Reykjavik, seating was hyper cramped, no food to compensate for the extra long trip, my carry on was taken from me even though it easily fit in overhead (it's a legal size duffel bag). I was exhausted after spending well over 14 hours in airports and 2 planes from Paris to DC."

Plussat: "the plane and crew"
Miinukset: "the chaos at KEV"

Miinukset: "Didn't even know there was a ticket of this type. It was a good price, but when I went to check in on the return flight I was charged ~ $95 for a luggage item. Not a bad trick. On the other hand, not very nice either. They also didn't allow to take the guitar on-board due to a short & full flight saying the above part was too small. When I got on however, there was clearly room there. It could have been human error, but still disappointing nonetheless. They said there would be no track so it should safe, which it was, but it was left out in the rain for a minute or two so the soft case was somewhat wet. I don't think any permanent damage occurred."

Plussat: "We were rebooked via Frankfurt to Washington via Lufthansa"

Miinukset: "The transfer in Rekyavik was horrendous and in Helsinki moderately okay"

Miinukset: "no one ever gave us info on chg of plane,rushed special needs help to other end of airport and waited over an hour without explanation."

Plussat: "It was on time."
Miinukset: "Incredibly expensive checked-in baggage fee, $108."

Plussat: "Comfortable sesting"
Miinukset: "Crew not too friendly"

Miinukset: "They made check in very difficult and expensive. Wouldn't even allow us to touch bag after weighing in a couple pounds overweight. Said it was on belt so we could no longer have access."

Miinukset: "Icelandair changed our scheduled flight’s airplane to a larger airplane to support stranded passengers from other flights. This was a good move for other passengers, but not for us. When they did this, the split my husband and I up by 10 rows! We were booked together on the same booking! We called the airline to fix this, but they refused because we booked through Kayak. We found a very nice counter agent at the airport who was able to move us to the back of the plane together. It is important to note that if you are in the front of the plane, you do not need to preorder food in order to insure that you get the meal you want. We flew Icelandair previously, and it was good experience. Since we did not know about the seat move, we didn’t preorder food for the 6+ hour flight. By the time they got to the back, they were out of nearly everything. We are unsure if Icelandair will be our choice next time we go back to Iceland. We appreciate their work to fix the other’s travel issues, however they missed the little details that could have wowed all of the passengers."

Miinukset: "food and drink is a nickel and diam which doesn’t go with the brand."

Miinukset: "IDEM"

Plussat: "great service, no complaints whatsoever."

Miinukset: "The airport was too small for the number of flights going through. It was just a mass..."

Plussat: "The kid amenities are superb. Free meal for them, free headphones, activity book, colored pencils, and seat back kids movies. Happy kids = happy parents!"
Miinukset: "It took a ridiculous amount of time (like an hour) for the plane to board once people started filing on. Terminal was already crowded to the point of shoulder to shoulder standing-room-only. Shuffling at a snails pace with three exhausted kids and all of our carry on stuff was not cool."

Plussat: "the plane waited for late connecting flights (including mine)"

Plussat: "smooth check in, boarding"
Miinukset: "Some complimentary snacks would be appreciated."

Miinukset: "Same"

Plussat: "I like the price of your fares and the staff is very courteous"
Miinukset: "Don't like my bag being left behind in reyjkavik I have also tried to register online to gain frequent flyer points and the web site keeps rejecting my membership. I have now entered requested info and ticked all requested boxes six times and it still rejects. I have confirmed my password has required lowercase, uppercase and numeric characters. I'll keep trying but I have lost the last two round trip flights being documented.(that's eight segments"

Miinukset: "Not enough time to grab a bite to eat during layover!"

Miinukset: "One of three checked bags did not arrive on time."

Miinukset: "In Iceland you had to board the plane from the tarmac"

Plussat: "Ain't like them at all"

Plussat: "cost of ticket"
Miinukset: "hate to think what it would be like making the connections in the winter! Iceland is called Iceland for a reason."

Plussat: "The on flight crew was great!"
Miinukset: "My bag did not make it to the destination and when I went to file the claim, they insisted I double check before they would file the claim."

Plussat: "Iceland Air is a pretty great option if you are traveling to Iceland or doing one of the stopover trips. I loved that you get two free checked bags. It just makes the whole experience so much easier. And for less than the price of a lot of domestic flights, you can jump on the plane to Iceland. The seats all have touch screen TVs, so there were a bunch of entertainment options. Overall, pretty great."
Miinukset: "The boarding experience at KEF wasn't ideal. They have a small queue area to line up before boarding, but it only had room for about 1/8th of the passengers. So then it meant that a lot of people were lined up and crowded around the boarding area, which had very few seats. We were then put on a bus and taken to the plane. It all seemed pretty haphazard. Clearly, not a deal-breaker. But not an ideal final memory of the trip either."

Miinukset: "My husbands screen didn't work and couldn't be fixed. For boarding, there was never an announcement and seemed unorganized"

Plussat: "Nothing really,"
Miinukset: "Will never trave will icelandair again"

Plussat: "They were on time."
Miinukset: "I had booked seats early and they had changed them so that my husband and I were not sitting together."

Plussat: "For economy section seats were relatively comfortable and had decent leg room. Also kids meals were free and prices for food drinks reasonable"
Miinukset: "Boarding and transfers were a little chaotic"

Miinukset: "The waiting area in the Reykjavik airport seems to be the main hallway between numerous gates. There is not enough sitting area for passengers waiting for connections, and there was at least one other flight departing from a nearby gate at the same time as ours. This meant many folks had to stand or sit on the floor while waiting for their connection. We could not hear the boarding announcements at all, and it seemed the boarding agents just started letting on the people who were closest to the gate, instead of boarding from the rear of the plane first."

Miinukset: "!"

Plussat: "Same as above"
Miinukset: "Same as above"

Miinukset: "Lots of delays boarding bus for the plane and then too much time sitting on the tarmac. The terminal needs places to sit."

Miinukset: "Lost my luggage. Contact number does not work. Complete frustration. Recommend carry-on only"

Miinukset: "Small seats, connecting and normal flight were delayed. Food and drinks were expensive. Uncomfortable seating for a long duration flight (6 hrs)"

Plussat: "The Reykjavik airport is not well suited to board so many flights at the same time. The terminal was crowded and boarding was chaos."

Plussat: "Attentive stewardesses! Lots to buy."

Plussat: "Attentive stewardesses They made sure we were hydrated, .Lots to buy: Easter candies, creams, etc. Even though it was the day of thr terrorist attacks in Brussels and there were some delays because of security, the staff made us feel safe and comfortable."

Plussat: "The best aspect was the high quality and well considered children's entertainment pack. Lovely sticker albums and puzzles, as well as a cosy blanket that turns into a back pack"
Miinukset: "It's a shame that food is not included in the flight. The flight wasn't cheap or low cost, but for a long haul transatlantic airline to not provide food makes it feel budget"