Etsi halvat lennot välille Helsinki - Washington

Plussat: everything

Miinukset: It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me.

Plussat: The flight was safe and efficient.

Miinukset: The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about.

Miinukset: KAYAK did not informed us we have to pay for our luggage!

Plussat: Very professional

Miinukset: Lost luggage

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Plussat: Great crew, comfortable seating with enough leg room.

Miinukset: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Plussat: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Miinukset: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Plussat: Everything was fine

Miinukset: Average airline

Plussat: The plane was fantastic! It was clean, comfortable, and and appeared well-maintained.

Miinukset: On time

Plussat: The air was working and it wasn’t hot and the plane wasn’t sold out so there was some room.

Miinukset: Boarding the plane process.

Plussat: Great

Plussat: The crew were wonderful, very comfortable travel.

Miinukset: It's as tight as WOW airlines and they are out of business. Knees crashing into the seat in front of you. Fly first class or a different airline.

Miinukset: On boarding in Iceland

Plussat: Blanks were comfy, staff very friendly and the food was tasty

Miinukset: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Miinukset: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Miinukset: I missed my international connection because flight was three hours late.

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Plussat: Great crew

Miinukset: There were not free snacks

Plussat: Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe.

Miinukset: The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be.

Plussat: Seats small for average person. One video movie cut out and would not start again.

Miinukset: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Plussat: The crew was nice On time Clean flight

Miinukset: The food was cold Nothing else....the flight was great

Miinukset: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Miinukset: On boarding in Iceland

Plussat: The crew was great

Plussat: The crew were wonderful, very comfortable travel.

Miinukset: It's as tight as WOW airlines and they are out of business. Knees crashing into the seat in front of you. Fly first class or a different airline.

Plussat: Flight delayed due to mechanical keep us informed.

Miinukset: The layover is to tight, in a delay either you or your bag doesn't make it. Our flight was the last flight for the day , we ran to make our connection but half the bags didn't make it.

Plussat: Crew was friendly, food was pretty good and I like that when they made announcements we could hear them. With some airlines the crew mumbles and one can’t hear a thing. So thank you for speaking loudly and clearly. Also, the seats were actually pretty comfortable.

Miinukset: The shuttleling between terminals at the airport is Iceland is a bit unorganized and the wait is long; or at least seems that way when a person is jet lagged.

Miinukset: On time

Plussat: Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe.

Miinukset: The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be.

Plussat: The crew was good but this seating was very tight.

Miinukset: Boarding should be done from the back of the plane to forward which would get rid of the bottle neck when trying to get on. It was not an Iceland plane and there was no entertainment available.

Plussat: The check in and boarding was easy. I imagine if you were only going to Iceland for vacation this airline would be fine- just remember to bring food on board- one of the very few airlines not to serve food on transatlantic flights-at least you do get one checked baggage allowance.

Miinukset: It was my fault not to book my flight earlier with another airline. I have taken this trip several times and every airline I’ve taken previously uses newer planes and serves some food, Icelandair charges large fees for even snacks!The engine noise IN the plane was quite disturbingly loud.

Plussat: The plane was fantastic! It was clean, comfortable, and and appeared well-maintained.

Plussat: Crew was very nice and helpful. I loved the complimentary Icelandic water

Miinukset: The cabin crew was rude—I couldn’t have a quiet conversation without being shushed.

Plussat: The process was straight forward. There was nothing wrong but nothing special.

Miinukset: I congratulate the KLM crew!

Plussat: Yes

Miinukset: Everything was good

Plussat: Great crew, comfortable seating with enough leg room.

Miinukset: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Plussat: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Miinukset: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Plussat: Flight delayed due to mechanical keep us informed.

Miinukset: The layover is to tight, in a delay either you or your bag doesn't make it. Our flight was the last flight for the day , we ran to make our connection but half the bags didn't make it.

Miinukset: On boarding in Iceland

Miinukset: Dirty plane!!! Trash in seat back pocket. General dirty feeling.

Miinukset: AeroAtlantic plane was very old and seats were uncomfortable, didn't recline. No breakfast. We were late departing by one hour.

Plussat: Yes

Miinukset: Nothing except the airport

Miinukset: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Miinukset: Very narrow seats

Plussat: Smooth landing

Miinukset: It was a bit warm

Plussat: The crew was nice

Miinukset: Basically everything

Plussat: Crew was very nice and helpful. I loved the complimentary Icelandic water

Miinukset: AeroAtlantic plane was very old and seats were uncomfortable, didn't recline. No breakfast. We were late departing by one hour.

Plussat: Only use this airline if you are just flying to Iceland or taking advantage of their stopover in Iceland option. Otherwise choose another airline.

Miinukset: Serve food like most transatlantic carriers-bringing Subway Sandwiches or paying large fees for Pringle’s potato chips is beyond greedy for an airline these days. If Icelandair is that desperate for profit it makes one wonder where else they cut corners.