Etsi halvat lennot välille Helsinki-Vantaan lentoasema - Mexico Juarez ja muut lentoasemat (HEL - MEX)

Flight on time

The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only.

Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class.

Business class seating on the AirBus 318 is very cramped.

The cabin crew was super patient and accommodating of the passengers.

Cramped quarters

Long delays to go through security screening and then further delays as the plane was still being fueled at departure time.

easy

Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke.

Got to Prague safely

Old plane. Tired attendants

crew was lovely

older plane - air conditioning was dripping on one of our seats

The seats seemed to have more space on this plane which was nice.

It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers.

The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !

Nothing to say

Good flight, arriving well on time.

I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.

Good flight, very attentive crew.

Snooth and efficiënt with a KLM service

No entertainment

Friendly crew.

So many people on a 747!!

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Lot of space in E-xit-row 18, even for a big man like me

Never made the flight because my first flight was delayed.

Delayed.

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Some of the other passengers were annoying

Lot of space in E-xit-row 18, even for a big man like me

It was very smooth, the connection was great, boarding went easy, service was nice.

Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online.

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Some of the other passengers were annoying

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Snooth and efficiënt with a KLM service

No entertainment

Friendly crew.

So many people on a 747!!

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.