Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
London city airport quick and easy good choice
Did not like . My whole itenery was changed. They canceled my flight. You even did not informed me. Very poor service. Never come back to you.
Food was mediocre. In flight entertainment lacked live TV. Crew was fantastic. Plane very comfortable if a bit worn.
Seats extremely uncomfortable, broken and would not recline, very hard cushions, food was unpalatable and masks were not optional. Flight from Munich was delayed, updates were not too good. Overall very poor performance of this airline
They wouldn’t let me board. I had to go to the ticket agent 2 times. They canceled my original flight and rebooked me for the next day. Lost my Luggage
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
Germán efficiency with boarding; not superfriendly, but appropriate; they were also mask Nazis with wearing you mask even if it had fallen below your nose while sleeping
When I arrived at the airport I checked my bags in and they gave me piece of paper and told me to wait and someone will come get me with the wheelchair. I am 84 and this was set up when I purchased my ticket. My flight was at 4 . I have waited an hour for someone to show up after 3pm . After that I was told I won’t be able to board the plane because it’s too late. What a mess! My bags were taken! I ended up taking a another flight few hours later . When I arrived at my destination I found out my bags are missing. Again! I am 84 all my bags were checked in . I am not able to carry heavy items . I don’t have my belongings, my medication! This is was horrible , horrible service . Not only flying somewhere it’s stressful as it is these days and then this! My flight was over 10 h plus all the time I spent at the airport that was freezing cold ! Again I am 84! This was a nightmare. Thank you Lufthansa for making my trip hard to forget.
Plussat: "Vegetarian option of the food. Constant hydration"
Plussat: "Love Lufthansa"
Plussat: "Everything very excellent"
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Plussat: "The flight was on time."
Miinukset: "One of the flight attendance made hand gestures indicating eating when I asked him to repeat the dinner choices. That was very rude."
Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Plussat: "The boarding process was well organized and fast."
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Miinukset: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."
Plussat: "Enjoyed the legroom even though we flew Economy class. Good selection of free movies. Crew was friendly and accommodating."
Plussat: "Service is good"
Miinukset: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."
Plussat: "Seating space was fair"
Miinukset: "Too hot"
Plussat: "Attendants very nice. Movie selection...OK....not great ON TIME!...except"
Miinukset: "Food mediocre in economy class Seat back in front of me was stuck in non upright position by 1.5 inches which made me feel uncomfortable...too cramped. Pilot landed us early & then we sat on tarmac for 30 mins + because gate wasn't ready!"
Plussat: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Miinukset: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"
Plussat: "More legroom and great crew"
Miinukset: "Food quality has gone down. A lot."
Plussat: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."
Miinukset: "I did not have a problem with anything."
Plussat: "Nice crew, good entertainment, efficient flight"
Miinukset: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Plussat: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Miinukset: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"
Plussat: "The plane was very good , the hospitality was very good b"
Miinukset: "Every thing in Lufthansa was horrible"
Miinukset: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."
Miinukset: "Boarding and take off was very delayed for a flurry ,this delayed my connection and made my total trip awful.i was traveling with a kid but still given last seat .Food was okay and crew was helpful. After having travelled to US lot of time I felt this trip was very tiring and frustrating."
Miinukset: "Less movies (Hindi) and economy seats aren't as comfortable as emirites."
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "Flight was fine."
Plussat: "Boarding is efficient. Flight very smooth."
Miinukset: "great crew"
Plussat: "Good aircraft good reception everything good tks"
Miinukset: "I was surprised that flight attendant ask to close the bins that flight will not be delayed."
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "Lufthansa kept to the time schedule"
Miinukset: "At Frankfurt, the boarding gate was changed two times."
Plussat: "my favorite airline"
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "Seat was double booked luggage never made it out of Berlin found out that I was canceled from Munich to lax no one ever said how it happened extremely stressful"
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Plussat: "Crew onboard was attentive and helpful."
Miinukset: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."
Plussat: "Food was actually pretty good, and was plentiful. Comfortable seating."
Miinukset: "I don't think my tv worked."
tout était parfait. Merci
Miinukset: "Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again."
Miinukset: "It would be great if they had free drinks and snacks"
Plussat: "Very clean. Crew was friendly. Punctual. Efficient."
Miinukset: "Entertainment selection could be better."
Plussat: "I liked Landing and leaving off the flight."
Miinukset: "They provided no drinks or food for a 12hr flight. I was Charged $100 for my luggage when the check in process didn’t give me the option to pay at the kiosk. We were delayed by 2hrs and missed all connecting trains to my final destination."
Plussat: "Actually nothing. It was truly terrible."
Miinukset: "Disrespectful, ineffective, and unprofessional staff. A total scam- charged without warning for unstated bag fees."
Plussat: "The aircraft was a Boeing 787 Dreamliner! Wow, what a great aircraft! Seats in coach were good but tight for a big person like myself, but that is more my problem than theirs. Flight cost was the major determining factor and Norwegian was the low cost leader. I'd travel again with them."
Miinukset: "NO FOOD, NO DRINK unless you either bring your own (HIGHLY RECOMMENDED) or don't mind purchasing a 12oz can of Coke for three Euros. If I were to travel again with them, I'd pack a bigger lunch and more water/soda for myself to save some cost. Even if purchased in the terminal."
Plussat: "Plane condition was decent."
Miinukset: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Plussat: "Nothing. Couldn't make flight. Impossible connection. Had to purchase new tickets."
Miinukset: "Absolutely everything."
Miinukset: "Boarding was a bit chaotic as the finger got packed"
Plussat: "Cabin crew were competent"
Miinukset: "Over three hours late in taking off"
Plussat: "Had decent movies and seats were somewhat comfortable."
Miinukset: "Could have had better movies, I did not get any food or snacks, there was a big dog under the seat next to me and it took up half of my leg space...didn't know how that was allowed."
Miinukset: "Pretty good cheap filthy on the 787 Dreamliner!"
Miinukset: "Also no video screens for such a long flight"
Miinukset: "We took longer leaving and flying so arrive 1.5 hours later than scheduled. Did not get out of passport control and baggage until 10:20 or 2 full hours after arrival"
Plussat: "The fact that we didn’t crash"
Miinukset: "The plane was hot old and the crew needed to step it up. Very inefficient!"
Plussat: "Good movies"
Miinukset: "Sat on tarmac for 4 hours because of administrative error by Norwegian. Better to pay $100 more and avoid this airline."
Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"
Miinukset: "No wifi, no outlets, no entertainment, no food service, no way to buy food if not included in your ticket The 747 was operated by Wamos Airline and the plane was absolutely dilapidated. The entertainment system was from the 80s, did not function, but I was able to see a blurry image on the screen that said "Malaysia Airlines." The crew were in Wamos uniforms so the connection to Norwegian was completely unclear. The armrest next to mine had fallen off and the life preserver in a row near me had fallen out of the seat. If the interior of the airplane was in such shocking condition, I had to only pray the engine was in better shape. Truly, I wondered if I was part of an elaborate punk the entire time. Flight was delayed on the runway for two hours and then getting to the gate for a half hour. And yet still no food."
Plussat: "Flight crew were super nice and accommodating, movie choices were excellent, food we ordered on board was pretty tasty (but surprisingly tiny portions)."
Miinukset: "The staff at the gate at Charles de Gaulle were bonkers, so incompetent that they looked like a Saturday Night Live skit, creating chaos while the boarding passengers tried to act like grown ups and keep their cool. They called over 50 passengers up to the desk by name, gave us no reason, and we milled about in confusion. A passenger in a wheelchair who clearly needed someone to push him was told repeatedly to wait while they did NOT call for help, until someone threw a small fit on his behalf... Then they loaded all the wheelchair and pre-boarding passengers dead last. Passenger lists and boarding pass stubs were repeatedly dropped on the floor, passenger confidentiality was disregarded, and the desk staff alternated btwn arguing openly among themselves and not communicating with eachother at all. Totally unprofessional."
Plussat: "New airplane, Dreamliner"
Miinukset: "I bought premium tickets several months in advance but the airline overbooked those seats and we were placed on standby. Finally, we ended being downgraded to coach despite buying our tickets several months in advance without a reasonable excuse or compensation. The whole thing is very upsetting and disappointing."
Plussat: "Superb jets."
Miinukset: "Norwegian doesn't provide food or drinks and it wasn't clear at the time of purchasing a ticket. Norwegian airlines call center customer service rep wasn't able to provide a price of 1st checked-in bag and refered to the entity that sold a ticket."
Plussat: "Absolutely the worst airline I ever flew with. . when I originally purchased my ticket on kayak . I did not know that I had to prepay for the food . I was stuck on a 9 hours flight . when they were serving the food . my only choice is to order from the snack-bar the prices were astronomical like 3 dollars a coke . I told the flight attendant that I was taking medication and I need to eat some real food . she did not barge and did not offer to check with other flight attendant . even where they were serving coffee , they told me the exact same thing . finally one flight attendant gave me a cup after insisting ."
Miinukset: "the fact that that this airline did not serve food this was a 9 hours flight . the movie had a very poor selection . the flight attendant were not friendly at all and very blunt . you had to pay for the earphone 3 dollars even for the blanket . they charge you 5 dollars this is absolutely ridiculous mostly for a really long flight"
Plussat: "Cheap flight and huge aircraft!"
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Plussat: "Quick flight. Good entertainment Quite spacious Quick boarding."
Miinukset: "Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced."
Plussat: "new fleet. good entertainment. quiet. very friendly assistants."
Plussat: "Great plane, though a little cramped of course"
Miinukset: "Delayed the flight once we were already boarded so that added two hours if sitting to an 11+ hour flight and WATER is not made available. That's crazy!"
Miinukset: "Flight was 4 hours late causing us to miss our connecting flight and lose a day of our vacation plans because the next flight wasn't until the morning. Customer service phone center personnel were rude. He "new" movies being shown in the on flight entertainment were old and there were only a few."
Plussat: "I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline"
Miinukset: "Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before."
Plussat: "The price of the flight was good, the boarding was easy and he crew was friendly."
Miinukset: "The food was inedible and served cold, for such a long flight this should be addressed. Also, the cabin lights werr not turned off for an overnight flight until about 3.5 hrs in when the flight left close to 10pm and when they were they werr only dimmed with the TV screens left on making it very hard to sleep. The temperature was also very hot. The flight was extremely uncomfortable"
Plussat: "The price was awesome, the Dreamliner was shiny and new, the crew was pleasant enough. Any shortcomings of the flight were minor compared to the price and overall experience, which was fine. I was prepared for a discount flight experience and thought it was all okay."
Miinukset: "The in-seat entertainment system was busted - but then I hadn't expected anything, so didn't really miss it. The charger did work. The location information did work, including simulations of the view from the cockpit and windows. You have to pay for everything except water poured for you."
Plussat: "The bulkhead seats were great. Lots of room. Would love to come home with those"
Miinukset: "The boarding process was a bit helper skeleton. Really could not understand the woman announcing"
Plussat: "The Dreamliner is a great plane if you get a premium seat."
Miinukset: "I wanted to book a premium seat but they had sold out. I bought extra leg room thankfully and a very narrow middle row seat. I would never book that again. Very uncomfortable. Despite paying an elevated Flex fare I did not even get a free blanket on take off and had to pay $5 for one. What a rip off."
Miinukset: "Showed up to my flight an hour before and was told I was late and booking closed... was told by another airline three hours later that an hour before I was able to change my flight for another time but was never told by Norwegian airlines employee. Not only did I pay $542 for a flight home that I actually never was on but had to pay an additional $1400 to get back home and getting home the following day. I would like a refund of my $542 since I was told the wrong information and was on time for boarding."
Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Miinukset: "Late departure and terrible customs in Oakland."
Plussat: "787 Dreamliner - nice plane. Crew was pilot and attentive"
Miinukset: "Second meal - sandwich was dry - and brownie was too large and too stale"
Miinukset: "Another crew in the boarding area called me like a peasant saying you have too many luggage. Very unprofessional!"
Plussat: "The crew was great and accommodating. There were plenty of options for in flight entertainment too."
Miinukset: "If I had to nit-pick. The sandwich was about 95% bread,"
Miinukset: "Rude. Uncaring. Disorganized. Unhappy. Crew. Always delayed. Always overcharges and upsells."
Plussat: "I loved that the crew alerted me that I had left a bag on the plane after I had gotten off."
Miinukset: "Besides ice you better be ready to pull your card out because you have to pay for all refreshments"
Miinukset: "NO WI-FI"
Plussat: "Low cost (£300) rtn London to Caribbean in January."
Miinukset: "" hours late departing both directions."
Plussat: "Large windows that can adjust according to light, entertainment, food was good and offered twice during the trip, boarding was quick due to loading from back to front and I liked the music that was played during boarding. The crew were pleasant and attentive."
Miinukset: "Limited movie selection compared to other airlines, I'm medium sized and found the seats very small as I sat next to someone who was larger and he took up part of my seat. Not able to choose seats in advance so you need to arrive at the airport early. On arrival the crew announced once that there was a 10 minute wait for a gate to open up, however we were on the flight for almost 1 hour with no other announcements to keep us informed."
Miinukset: "I didn't like the fact that the dishes that were available where very spicy, I can't eat spicy foods so there wasn't an alternative"
Plussat: "The price point is the most attractive attribute."
Miinukset: "The food was palatable, but not the best quality."
Plussat: "Everything was great- Flight was clean and Comfortable even at economy class. New Dreamliner 787 Air Craft Friendly Crew Best Flight in a long time"
Miinukset: "Food was not great as they tried their minimum on this."
Fast, good loads in and out, totally worth of price.
The plane had a delay of over one hour. We were boarded and until they fixed some technical error we were in the plane without air conditioning, in Catania with an outside temperature of 38 Celsius. So everyone can imagine that we were boiling in the airplane. 🙁
Plussat: "Fast boarding, crew was able to help"
Plussat: "I slept as soon as I found my seat - as did Mr. (very) Longleg next to me. Could not lean back, but never mind, it was a short flight."
Miinukset: "taking a cheap flight - take it or leave it. I'll do it again."
Plussat: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."
Miinukset: "Check in was horrific. We weren’t able to print our boarding passes earlier. Not easy to do in Morocco. We were hassled at Marrakech airport. Had to wait in separate line for boarding pass-backed up for a half hour. They HAND WROTE BOARDING PASS. And charged us an additional 100 Euros. Inappropriate"
Plussat: "We arrive before the planning hour to Pisa"
Miinukset: "The seats are terrible, nothing confort"
Miinukset: "They don’t accept credit cards from USA."
Plussat: "Original price"
Miinukset: "We were on vacation with our 3 year old and spent almost 5 extra hours in the Budapest airport which ate up most of our day. We were notified of the delay 5 minutes before we checked in and could have caught a cab later in the day and enjoyed our last day in Budapest."
Plussat: "Nothing but the price."
Miinukset: "Customer service is not existent! Ryan Air rep actually said to me that helping me was not her job! Closed the ticket counter before all flights were done and wouldn’t help me print my boarding pass. The flight was two hours delayed.Then the boarding was so hectic- sitting on a crowded floor in the airport waiting the board the plane. Gave no reason why the flight was delayed so long. No apology. Nothing for our troubles. Terrible attitudes and no organization."
Miinukset: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"
Plussat: "Staffs are very helpful."
Miinukset: "Should get some drink at least some water."
Miinukset: "we had delayed for 2 hours"
Plussat: "I got there eventually"
Miinukset: "4hour delay, disorganised"
Miinukset: "Everything about Ryanair"
Miinukset: "I booked a flight using Kayak and did not receive a confirmation email with boarding pass. When I arrived to the airport they said that because I didn't have a boarding pass they need to print it and charged me 50 euro. I felt that this was a scam for Ryanair to make money off their customers. They said it was Kayak's fault that I did not receive a confirmation email. Then after my flight left, an email came. I want a refund of 50 euro."
Miinukset: "I wanted to change my flight but waited too long. I hate the policy is nothing is refundable"
Plussat: "Prompt departure and arrival in Belfast. Brand new aircraft was a bonus."
Miinukset: "The white wine I got was undrinkable. I told the strewart working at the back of the aircraft that ' the white wine is terrible, it's like drinking water and indrinkable'. His reply was ' well that's what you ordered'. I expected him to say; Sorry you found it like that and I will pass your comments to the catering company. this may sound like a trivial thing to comment on but I found his attitude very unprofessional. My wife and I also found the staircase from ground level to the corridor leading to passport control very demanding when carrying a 10 kilo roller case each. There is a lift somewhere but there are no directions to indicate where it is situated."
Plussat: "Flight was quick and easy."
Miinukset: "Boarding process was a little slow."
Plussat: "Cheap flights - that’s about it for the positives.."
Miinukset: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"
Plussat: "Great price to Pisa. I was asleep the entire flight so I didn't suffer too much from the seating"
Miinukset: "Lack of seating in boarding area"
Plussat: "Crew was kind and the ride was easy and mostly on time."
Miinukset: "Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline."
Plussat: "we got there"
Miinukset: "they will pummel you with loud advertising every few minutes over the too-loud speaker trying to get you to buy cameras, toys and lottery tickets "for a children's charity" - most annoying flight ever"
Plussat: "Ryanair prices are good. You do have to keep in mind to pack light as they do charge for any bag that cannot be brought onto the plane."
Miinukset: "Would like to have one bag checked for free."
Plussat: "Value for money, this was good."
Plussat: "Ok, it's cheap, but added extras take the shine off this."
Miinukset: "To check in I was forced to book seats both ways, then had to pay extra on top of original price to pick the seats. There were a few spare seats on the flight so it wasn't a case of overbooked."
Plussat: "The price is very reasonable"
Miinukset: "You have to be very careful with this airline. Although the price is really inexpensive, if you do NOT follow any of their rules to the letter they charge exorbitant fees that could double your price. Also, the boarding on the tarmac and waiting fior a long time in the sun was miserable. They are constantly trying to sell you things during the flight which is annoying. And not being able to sit together unless you pay more is just plain rude. The many steps up and down to get to the plane with hand carry is hard. I kept thinking if anyone tripped or fell there could be many people badly injured."
Plussat: "Crew and new Ryanair plane."
Miinukset: "Boarding really slow"
Miinukset: "As far as I am concerned, Ryan air is a scam, they are not the cheap airline they profess to be after all there bullshit charges and fees they become one of the most expensive ever. For one thing there luggage weight allowance is 3 to 4 kg less than any other airline, plus a $40.00 fee. Then because they didn't email my boarding passes as promised I was fined $50.00 per pass to have then print them (x4). I won't say never but it WILL be a cold day in hell before I ever fly Ryan Air again!!!"
Miinukset: "low cost feel"
Plussat: "The staff were extremely cheerful and put themselves out to make sure I had a comfortable flight. It appeared nothing wasn't to much bother. Flight was on time. Very organised."
Miinukset: "Terrible delays, and the flight wasn't even cheap."
Miinukset: "Flight was delayed for more than an hour"
Miinukset: "Made us shove my bag into the compartment and made a scene in front of everyone. I will never fly Ryanair again. Worst way to treat guests."
Plussat: "On time"
Miinukset: "Tight seating"
Plussat: "Plane was comfortable. Not roomy but fine. Crew was polite when not hawking wares. Felt safe landing"
Miinukset: "After paying €30 for a 20kg checked bag ahead of time, we waited for 20 minutes to get our bag weighed and checked. when it was our turn in line, the steward simply left and we eventually went to another line, where they said there was no bag on the reservation, even after I showed her my online receipt. She was very rude and clearly didn't want to deal with us. We stood for another 20 minutes in a different line only to be told that the bag was clearly on our reservation. We finally got the bag checked after yet another wait. We waited about 25 minutes in line to board for the plane and had to gate check our carry ons. No water served on the flight, and instead the flight attendants were aggressively trying to sell perfume."
Miinukset: "Stop trying to sell me things every 10 minutes. I just want to get some sleep. Provide something for free, like peanuts or pretzels, as a nice gesture."
Plussat: "Head steward was very solicitous of my husband who was experiencing first signs of food poisoning. Allowed him to stand at front while passengers were boarding to get fresh air. Checked on him several times during the flight."
Miinukset: "Overcrowded and no leg room. Knees were up against the back seat of seat in front. There was NO SOAP in any of the three toilets! When I asked attendant the apologized but didn't have any. Gate person pulled us out of boarding line to make us check our bags even though our bags were smaller than most everyone else's carryons. We were the only ones that were checked. Can't help but feel that we were profiled as Americans.traveling."
Miinukset: "half hour delay for take off :( sitting in cabin- cant use loos until plane is up... uncomfortable"
Plussat: "Boarding was quick, amazingly enough space in overhead lockers for everyone's luggage, crew friendly, flight on time..Didn't have food and there was no entertainment."
Miinukset: "It was all fine."
Plussat: "Not much. I'll never fly Ryanair again."
Miinukset: "First, I tried to check-in online but their system was down. I outsmarted them because I took several screen shots of different timelines. When I checked-in at their counter, they wanted to charged me €40. The lady wouldnt believe me when I told her that I tried to checkin online for 2 hours but their system was down. That's when I showed her the photo of the screen shot, she called someone on the phone telling him or her of the situation and that I have proof of screenshots. They finally allowed me to check-in with no fee. Second, When I dropped my 3 luggages, they wanted to charge me for my 2 check luggage allowances. I told the lady that I bought online for 3 luggages allowances,but their system only showed that I only bought one. It took several minutes for them to realized that I was right. Third, maybe because of my lack of sleep and tired of travelling for over a month, i left my shoulder bag under the seat of the plane. My fiancee's and my passports as welk.as £500, smart tablet,camera,credit cards,jewelries and other personal belongings were inside my bag. That day was the last day of our 40days vacation. When I got outside of the terminal, that's when I realized that I left my bag on the plane. I went quickly to Ryan air desk but the lady told me that we have to go to the lost item counter and wait for my bag to show up. I waited the whole afternoon at the lost item counter and the lady there told me to just call them and ask if my bag has showed up. When I got to the hotel, I called the airline for rebooking on my flight back to my country. I went back the next day to the airport,but my bag has not showed up at the lost item counter. I was able to get the contact numbers of Ryan air in-charge of this matter. I requested someone to call the person in cbarge,telling him that my bag couldnt be lost because of strict security inside the airport, after a long wait,they finally said they found my bag. I waited 1 hour for Ryan air staff to turn over my bag to the lost item coiunter. When I finally got my bag, there were only £40 left in my bag and a piece of jewelly was missing. I will fly back to my country today and I will file a formal complain with Ryan air as well as write the CEO or President of Ryan air of the way he runs the business. I'm glad I got back our passports but the whole world should know about how Ryan air run their business. PLEASE,.STAY AWAY FROM RYAN AIR."
Miinukset: "43min delayed, no information give, standing at boarding gate"
Miinukset: "The plane was way too hot and stuffy. I am usually cold on flights but this was the hottest flight I've ever been on. Three of us travelling together and all too hot. We had the air vents on full all the time and even though we were wearing only thin sleeveless tops or vest t-shirts we still couldn't get cool. My husband felt claustrophobic from the heat and found it very difficult to get any sleep on this night flight - which is a first for him as he's usually asleep as soon as the plane lifts off."
Miinukset: "We were delayed for a while and no one told us what was going on."