Etsi halvat lennot reitille Helsingistä $[11228-San Jose

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Plussat: "Time schedual"
Miinukset: "Over duty for extra weight"

Miinukset: "video was broken"

Plussat: "On time"
Miinukset: "All was well. Long bus ride to the planr"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "Helpful crew."
Miinukset: "Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!"

Miinukset: "My first flight was so delayed that I missed my second and had to stay in Reykjavik overnight. I didn’t make it back to Denver when I was supposed to."

Plussat: "Crew nice"
Miinukset: "Flying in general in uncomfortable. The is nothing complimentary from the airline expect a very small cup of fluid."

Plussat: "The crew and cabin was nice."
Miinukset: "Bag drop off. I arrived 3 hours before the flight. Could not check in until a little over two hour before the flight. Two customers groups had never flown before and held-up the line for over 40 mins. The counter Agents had no idea there was a line of people wanting to drop off their bags."

Plussat: "crew was fine; Helsinki airport is nice"
Miinukset: "boarding was disorganized and late -- with little communication. They didn't even make a boarding announcement, so there was a lot of unnecessary lining up, waiting, and nervousness -- then they did not help people make their connections after they got in late, again, making much nervous jostling."

Plussat: "Free entertainment, free checked bag."
Miinukset: "Chairs are too firm and uncomfortable for a long flight."

Plussat: "No wait time"
Miinukset: "More space"

Plussat: "Flight was good"

Plussat: "a surprise after not taking that airline for over 54 years, very happy with plane, seating, and bought food. excellent connections to US from Iceland and little layover time."
Miinukset: "It would be nice to have a small hot meal on the longer flights."

Plussat: "Decent leg room and movie selection."
Miinukset: "The price to check a bag was super pricy. Additionally, the wifi availability was misleading."

Miinukset: "We flew out of Newark (EWR), and the flight gate was NOT posted on any of the flight departure boards, there was no Icelandair counter to ask for that information (staff had left, as we arrived there shortly after 1 hour prior to departure, so there was no longer even a sign saying Icelandair on it), there were no Icelandair staff or crew to ask, and each and every airport personnel we asked (such as visitor information and security) either did not know or gave us incorrect information. The gate information was not given on our boarding passes, and even Google did not know the gate number! Although we should have had plenty of time, we ended up having to cut through the security line to make it, and even then we came fairly close to missing the flight. I would be very reluctant to ever use Icelandair again, even though I did like the price for the cost of the flight and the flight itself was fine."

Miinukset: "Plane was at full capacity and at least an hour prior to landing flushing of toilets was no longer possible due to tanks being full. It was a 3 hour flight! Not acceptable!"

Plussat: "You’re going for no frills. Competitive pricing maybe but consider baggage situation first. We went transatlantic and paid for a bag using economy light fare to make it work. Only needed one checked bag. Kids even in economy light get a free meal. Cabin is ok."
Miinukset: "Witnessed many customers checking in who thought a bag was included. Entertainment is ok but screens have limited kid activities. Each leg of my flight took off 15-20 min late easily. Overall this wasn’t bad as it was made up in-air. Except one layover was only an hour, And cut it a bit close clearing passport control and traveling with two kids. No time to even see Kaflavik or pick up food or drinks. We ran to the final boarding call after clearing passport control. Also not good was that they don’t offer gate check on strollers. On a departure, you can use your stroller all the way up to the gate, but you get it back with any checked baggage at baggage claim, so you won’t have a stroller for layovers in Keflavík or clearing customs on either end. That was a pain."

Plussat: "Crew was very friendly and helpful."
Miinukset: "We were placed on another flight for whatever reason and were not given seats together. Not too big of a deal, just would have been nice to sit together since we booked 6 months prior to the flight."

Plussat: "cabin crew was friendly and helpful"
Miinukset: "no food service"

Plussat: "Plane was clean."
Miinukset: "Booked a mid day flight 9 months in advance to avoid a red eye flight. Flight changed 3 times during the 9 months, to a red eye flight. We ended up losing one day of vacation time and the cost of the room due to the delay. Due to flight change seat selection was altered and pre-flight check in could not be done. This results in each bag costing $70 instead of $50 if done on-line. The check in at both locations was unlike any other airline and just an overall disappointment. The next time I travel to that beautiful country I will try WOW Airlines instead. It can't be any worse."

Plussat: "None"
Miinukset: "Flight delayed"

Miinukset: "The transfer in Rekyavik was horrendous and in Helsinki moderately okay"

Plussat: "It was on time."
Miinukset: "Incredibly expensive checked-in baggage fee, $108."

Miinukset: "They made check in very difficult and expensive. Wouldn't even allow us to touch bag after weighing in a couple pounds overweight. Said it was on belt so we could no longer have access."

Miinukset: "food and drink is a nickel and diam which doesn’t go with the brand."

Plussat: "Crew very nice, food delicious and nutritious"

Plussat: "Good service and aircraft. The flight crew's manner and uniforms were very sophisticated and reminded us what inflight service could be. US carriers could learn from Icelandair."
Miinukset: "The food offering was very limited."

Plussat: "the crew on Icelandair is wonderful. A nice precursor to Nordic manners! The plan ride was fine. The entertainment options were very good-TV, movies, music."
Miinukset: "Everything was fine...flying is not my favorite experience."

Plussat: "Comfy seats, tasty food"

Plussat: "I liked the fought attendants they were very friendly and willing to help."
Miinukset: "The plan was small for a 3 in a half hour flight. On top of that there was not even as much as a snack given and everything on the menu was way over priced. Just think it is in human to have people in the air taped that long and force them to pay extra on top of ticket price to have a snack. Very disappointed if i can help it i will not fly with them again. This is the 3 straight year i have so seems like we are being forced to go with them to get a decent flight price."

Miinukset: "The seats were too narrow."

Plussat: "great service, no complaints whatsoever."

Miinukset: "The airport was too small for the number of flights going through. It was just a mass..."

Plussat: "The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also."
Miinukset: "Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person."

Plussat: "Friendly service in Saga class, good food"
Miinukset: "This is a low cost airline, so don't expect much. Saga class which is sold as business is nowhere close to business class. The seats are the same as first class on domestic US airlines and recline only a little. The airport in Iceland is horrible, completely congested, expect long lines, no priority lanes, missing your flight and nobody cares. I will not be flying this airline again."

Plussat: "My family and I were bumped to First Class for the ride home. Wow!!! Not sure we'll ever go back to coach."
Miinukset: "There was a delay in boarding, which no one informed us why we were standing in line so long. If someone would of just said the plane was late arriving, that would of helped a lot."

Plussat: "Crew service"
Miinukset: "Flight delays"

Plussat: "smooth check in, boarding"
Miinukset: "Some complimentary snacks would be appreciated."

Plussat: "This flight was 100% full, so I was bumped to first class"

Miinukset: "Stood in line at check-in for almost an hour. No free food nor snacks for an international flight. Movie selection is minimal and outdated. Beverage service was also limited."

Plussat: "Good crew, plenty of leg room"
Miinukset: "One of the few airlines that does not provide a meal without extra charge"

Plussat: "Free movies"
Miinukset: "Not enough overhead bin space, no food, only a small drink"

Plussat: "Ain't like them at all"

Plussat: "The plane was not crowded so it made for a more comfortable flight. Attendants were friendly."
Miinukset: "Have to pay for everything but water, juice, coffee and tea."

Plussat: "Leg room in sardine class is good for someone 5'4"."
Miinukset: "The boarding makes no sense. If you let people board from 2 ends of your plane, you should at least tell rows 1-20 to go to that door and 21- 35 go to the other. Since that's not done, mayhem ensues. The whole no free food thing is ridiculous but I will either fly a different airline (Lufthansa) or bring my own food. Also the entertainment is what you see on TV in the USA, there are no new movies AND the content is the same east and West bound."

Plussat: "Crew was very professional and responsive to a difficult weather situation at the airport in Reykjavik."
Miinukset: "Admittedly this is something of an airport issue more than an airline issue, however considering Icelandair is one of the few airlines servicing the airport in Reykjavik there has to be some level of coordination going on between the two entities. Regardless, 5 different US-bound flights were all scheduled to leave within 15 minutes of each other in the same small corner of the Reykjavik airport, so when delays started coming in due to weather that area became an extremely congested mess. Perhaps its a cultural norm in Iceland to just remain silent in times of mini-crisis, but the desk attendants made no effort to communicate what was going on to the hundreds of people crammed in atop one another in the waiting area. This led to a lot of frustration from the waiting travelers. Both of these problems could have been prevented by better planning (not scheduling all outbound flights happening in a quarter hour's time into the same small corner of the airport) and better communication from the airline staff, the lack of which really aggravated a difficult situation for the people there. Once on the flight, though, everything went very smoothly, and the flight crew was quite apologetic and professional."

Miinukset: "Avoid if you prefer being able to sit down."

Miinukset: "No room for our carry on, because other passengers were allowed to bring on over-sized bags and multiples. No order to boarding, just first come first served. 2 out of 3 USB ports in our row were broken."

Plussat: "Variety of entertainment - movies, tv"
Miinukset: "Comfort of seats were terrible and I am only 5 ft 2 inches. Can't believe you can't even serve full cans of soda and no snacks without charging."

Plussat: "Nothing"
Miinukset: "Terrible boarding, no service or attendance, unprofessional and unfriendly attitude. I arrived 3 hours before departure and had to stand in lines that were not clearly defined for 2 and a half hours. Everybody complained. Even the luggage band when I checked my bag was broken. Nobody came to assist the passengers"

Plussat: "They were on time."
Miinukset: "I had booked seats early and they had changed them so that my husband and I were not sitting together."

Plussat: "Refill on a drinks"
Miinukset: "Terrible airport in Iceland. 5 flight left from the same short hall...fire in the airport would be catastrophic. Safety is an issue. Some people cannot stand for hours. Update the airport."

Plussat: "For economy section seats were relatively comfortable and had decent leg room. Also kids meals were free and prices for food drinks reasonable"
Miinukset: "Boarding and transfers were a little chaotic"

Plussat: "Seat was comfortable"
Miinukset: "In addition to the above when i finally got to JFK my luggage was still lost"

Miinukset: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Plussat: "On time Easy and no issues"

Miinukset: "more space and be able to recline"

Miinukset: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."

Plussat: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Miinukset: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."

Miinukset: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Plussat: "Service"
Miinukset: "Too many people and little space to move"

Plussat: "Nothing"
Miinukset: "My flight was cancelled because of the error of the travel agency to book enough time for me to connect to my flight so I was stranded in Manchester."

Plussat: "Food and entertainment were okay."
Miinukset: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."

Miinukset: "Crew couldn't say if there was or was not meat in the meals."

Plussat: "Boarding, on time, entertainment awesome, food pretty good"
Miinukset: "Crew not that attentive, seats dont have much room"

Plussat: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Miinukset: "None"

Plussat: "on time"
Miinukset: "very uncomfortable plane/ seats"

Miinukset: "The whole experience of missing my connecting flight due to Iberia's delay. When we deplaned they gave us Express Connection envelopes and told us to run to our gate - 21 minutes away, a passport and a security checkpoint along the way... this is after a red eye... facing an 11 hour delay before my next flight and a voucher to McDonald's - really????"

Plussat: "no stress, the crew was professional"
Miinukset: "all good"

Plussat: "I didn t like when a chose to fligth in Latam and thrn chance for iberia"

Plussat: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"

Plussat: "That I arrived"
Miinukset: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."

Plussat: "This trip would have been another good experience for me flying with Iberia if it wasn't for the man that was sitting behind me. He didn't want me to recline my seat because he wanted to cross his legs... I told him that the guy in front of me had his seat reclined all the way and I wanted (sort of needed) to do the same, then he got aggressive with verbal abuse, called me names and he punched my seat. So I called the flight attendant and told her about the incident. She was nice and calm and told the man in a very respectful way that I wasn't doing anything wrong and he should not behave in an aggressive manner, etc. The man kept mumbling insults addressed to me while talking to his wife and making sure I was hearing it.... And he kept kicking my seat every now and then, and made a fuss every time he went to the toilet. He really ruined my flight experience to New York."

Plussat: "Comfortable flight good crew and entertainment"

Miinukset: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Plussat: "Overall was good but had lost luggage"
Miinukset: "Entertainment"

Plussat: "We left on time."
Miinukset: "We had to move to a different gate on arrival and that was an additional hour waiting. Felt like a sardine, absolutely no leg room. Had to pay extra to book a seat on an international flight."

Plussat: "Crew was lovely. Economy seats were on the roomier side. Entertainment options were excellent. Would choose to fly with them again."
Miinukset: "Food was mediocre. Boarding process was poorly organized."

Miinukset: "Could not board the plane as it was overbooked!!!!!"

Miinukset: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."

Miinukset: "Lack of organization"

Plussat: "The codeshare system with American is so far from seamless! The messed up the seat assignment that I paid for and tried to make me feel like it was my fault! It was a huge hassle to change."

Plussat: "Nothing"
Miinukset: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"

Plussat: "The in flight movie selection was great. They were generous with providing us wine and complementary in flight entertainment . Didn't have to pay extra to check our bags."
Miinukset: "The food wasn't very good. But at least they provided us with some. We paid extra foe exit row seats and they allowed someone to sir across from my husband in the flight attendant seat they use during landing and take off. He sat there the entire flight. He was tall with long legs and took away from my husbands leg room which is why we paid extra for the exit row seats. Not sure if he worked for the airline as he was dressed in regular street clothes but annoying all the same."

Plussat: "Good and beverage selection was great"
Miinukset: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."

Miinukset: "Very pleased with overall service and hospitality"

Miinukset: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"

Plussat: "Touch screen movies were nice"
Miinukset: "Forgot to give me dinner then said they ran out of meat dish. Bathrooms dirty and out of toilet paper. Seemed very cramped. Couldn't find call bell to call stewardess. Not happy with Iberia"

Plussat: "No nonsense all business crew. Barajas airport."
Miinukset: "Chaotic boarding. A large crowd was allowed to clog gate access, and no announcements were made regarding boarding procedures therefore as a preboarding family with toddler we had to push through the crowd to accessential the gate. It seems boarding status announcements could have alleviated the boarding tension."

Plussat: "Cheap fare"
Miinukset: "Disorganized boarding and didn't even offer water for free on flight."

Miinukset: "Food was just ok"

Plussat: "On time. Great service."

Plussat: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"

Plussat: "The food served and diverse movie choices."
Miinukset: "4 hour delay."

Plussat: "Not a full flight so I had to seats to speak out. Flight attendants were friendly and it didn't seem like a 10+ hour flight."
Miinukset: "I wish there was a quicker flight between LAX - Europe."

Plussat: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"

Plussat: "On-time with excellent service. Clean."
Miinukset: "No issues."

Plussat: "It would be much better to get water more often and maybe a few snacks"

Plussat: "On time."
Miinukset: "Small plane so comforts are limited."

Plussat: "Crew were great. On time. Smooth"
Miinukset: "Check in gave my wife 2 seats on Madrid to Dusseldorf flight plus 1 for myself. On connecting flight from Dusseldorf to San Francisco she only gave a boarding pass to my wife so we had to scramble when we got to Dusseldorf to have AirBerlin resolve the issue."

Plussat: "Very uncomfortable seat from Iberia Airline.The cushion was almost down to spring. Need to upgrade. Crew are not very helpful. Service is not good. Specially at the Airport, speaking English is very bad. I need an assistance to request for PRM ASSISTANCE for wheel chair, I don't believe that he don't speak English at all, Why would he be in that position. It should have bilingual person. I'm sure whether he pretend too I have walk back & forth to get help for information to have it translate to Spanish. All He does is make priority to all local people, it took one hour to get the wheel chair & then by transfer to intl national airport by bus took another hour, we check in @ 8:30AM by the time we get into the terminal was 12:30PM the flight leave 2 12:45PM. What a service. I will never ever flight with Iberia Airline. What a BAD service. Communication by itself is very very bad, the airline crew hardly can speak English. We have 6 people. We will definitely not recommend Iberia Airline. Thank you."

Plussat: "Got to my destination"
Miinukset: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."

Miinukset: "This was American Airlines, not Iberia. Flight was supposed to leave at 9:45 pm but was delayed to 10:30 pm. At around 10:45 the flight was delayed again. At around 11 we were told that our pilots were too tired to fly and two other pilots might fly us but we wouldn't know untill 12:30 am. At 12:45 am we were told the back up pilots refused the trip. American Airlines has no back up plan for this apparently and the flight was cancelled till 9:30 am the next day. It was 2:00 am before I received a hotel voucher. Overall terrible experience."

Plussat: "Nice plane, good entertainment"
Miinukset: "We never had the option to reserve seats. Not sure if this was because we booked thru kayak or if it was the airline but this was a long flight and I would have paid(although not happily) to get to sit next to my husband. As it was, we both got center seats separated on the plane. Very inconvenient and very uncomfortable."