Etsi halvat lennot välille San Jose - Helsinki

Miinukset: Warm bus for the transfer from one plane to the next

Plussat: Crew was pleasant, flight was excellent, boarding was smooth, LOVED water upon arrival on plane

Miinukset: Seats were uncomfortable, provide herbal/decaf hot tea, dried fruit snacks, BETTER SEATS, More plush maybe lumbar support, peanut butter & jelly sandwiches, minimal air circulation

Plussat: Crew was great, everything was timely and efficient.

Miinukset: Warm bus for the transfer from one plane to the next!

Miinukset: Great flight !!!

Miinukset: Flight arrived late, didn’t land at the specified time. Loss the connection.

Plussat: Everything

Miinukset: Nothing

Miinukset: The gates were announce at the time of boarding. No enough time to get the gate

Miinukset: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Miinukset: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Plussat: Decent service crew

Miinukset: Boarding, seating, comfort, media, food and general value..

Miinukset: The least comfortable and smallest narrow business class seats ever

Miinukset: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Plussat: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Miinukset: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Miinukset: Space on airplanes

Plussat: Assertive

Miinukset: Hand out headphones, my phone doesn’t have compatibility.

Plussat: Premium class is good value on the A380 but not quite to par on the older 777s

Miinukset: Everything!

Miinukset: More entertainment options

Miinukset: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Miinukset: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Miinukset: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Miinukset: The least comfortable and smallest narrow business class seats ever

Plussat: All flights were on time. Boarding was well organized.

Miinukset: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Plussat: Not even a bump ...seriously an amazing plane and pilot!

Miinukset: The afternoon snack was disgusting ....(not just my exclusive opinion)

Miinukset: Everything

Plussat: Helpful crew Good food

Miinukset: Our luggage came back damaged and open !

Plussat: The flight was quite comfortable.

Miinukset: I find it hard work doing such long flights these days.

Miinukset: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Plussat: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Miinukset: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Plussat: Friendly and helpful

Miinukset: More leg room

Miinukset: Some of the crew members were rude,

Plussat: Friendly and helpful

Miinukset: More leg room

Plussat: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Miinukset: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Plussat: Leg room fantastic

Miinukset: Not losing my luggage

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Miinukset: Movie options.

Plussat: Keep it up with great services. !! Thank you!

Plussat: I appreciated that there were options to watch Icelandic movies and listen to Icelandic music.

Miinukset: On one leg my entertainment screen didn’t work.

Plussat: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Miinukset: Tv unit was broken in my seat.

Plussat: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Miinukset: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.

Plussat: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.

Miinukset: Size of the seats

Plussat: Flight took off on time. Boarding was organized.

Miinukset: Cabin was cramped. Food quality was so so.

Plussat: Early departure and early arrival. Everyone was very friendly.

Miinukset: We had to wait for staff to come and check in baggage.

Plussat: Delicious inflight meal and outstanding service!

Miinukset: Please keep up the same standards

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Plussat: All is great.

Miinukset: Nothing is not good.

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: All

Miinukset: Keep up the same spirit

Plussat: The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch.

Miinukset: On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination.

Miinukset: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Plussat: The overall experience was okay, no food service and seats were not super comfy.

Miinukset: More leg space for a long flight and free snacks.

Plussat: Long flight, the pillows and heavier blankets were a nice welcome. Pretty empty flight on the way to Iceland so everyone was allowed to stretch out.

Plussat: Drinks served on flight. Comfortable seats.

Miinukset: Food.

Plussat: The crew is brilliant Punctual, spot on... 100% service delivery

Miinukset: Nothing

Miinukset: All was good

Plussat: The crew is very nice.

Miinukset: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.