I loved everything perfect perfect . I will do again next time soon
Very accommodating staff. And hardworking. Staff are prod of working with great service to passengers.
Stewardess was kind & attentive to passenger needs. Very accomodating staff. very good food, not to heavy meal. Good food plan menu. Will fly again & again with them .
Very kind, helpful and polite.
Trash they booked a flight that was non existent had to call credit card company for chargeback. Do not fly with them or book through kayak they will cancel ur flight without notification
Had not flied in a while. Overall ok. But it is frustrating when there are multiple fingers in the equation. Jim
Super, long line at check-in. Once they opened up the first class window for everybody, things moved somewhat faster. Flight was still delayed by one hour. Flight itself was smooth. Food was good for the first meal and mediocre for the second. JAL flight attendants could speak better English.
The delay was 6 and half hours… They didn’t provide any comfortable space to stay. We needed to worry about PCR test and everything, so at least they could provide reasonable offers which is that we could use JAL lounge or somewhere we could relax and stay.
Plussat: "Seat super comfy"
Miinukset: "All okay"
Plussat: "The seat was very spacious"
Miinukset: "More space to put things"
Miinukset: "Nothing. This company deserves its reputation for excellence."
Plussat: "We were seated together as a family even though we were not able to reserved any seat"
Miinukset: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
Plussat: "the selection of beverages and the crew are very friendly and helpful"
Miinukset: "Selection of entertainment"
Miinukset: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Plussat: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Miinukset: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
Plussat: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Plussat: "Good efficiency for boarding an good in air entertainment"
Miinukset: "Delayed for an hour while already boarded"
Plussat: "Sky Time drink was interesting. Flight was on time."
Miinukset: "More leg room. Better information on what is included as far as meals / drinks."
Plussat: "The flight crew"
Miinukset: "More space"
Plussat: "Sturdest were very kind"
Miinukset: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."
Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."
Plussat: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Plussat: "Very family friendly. Good entertainment system."
Miinukset: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Plussat: "I would recommend to everyone JAL"
Plussat: "Customer service was on point . Thanks Again !"
Plussat: "Very friendly and accommodating staff on JAL every trip"
Plussat: "Everything was great except for how warm it was. It may be seasonal?"
Miinukset: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."
Plussat: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
Plussat: "Quick local Flight. Left and arrived on time."
Plussat: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Miinukset: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Miinukset: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Plussat: "Each seat had their own screens, and there was a small footrest available for each seat."
Miinukset: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Plussat: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Plussat: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Miinukset: "They every bad customer service, I never seen before"
Plussat: "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
Miinukset: "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."
Plussat: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."
Plussat: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Plussat: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Miinukset: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"
Miinukset: "Although, i booked businesss class l. I had to pay 1000 yen for each flight for seat selection. (They were giving me seats 50C) And no lounge facility either. All i got was 2000 yen and upgrade to J class. I had already paid extra for business class. This is highway robbery. No thanks JAL"
Plussat: "JAL 787 Coach Product is better than AA Coach 777 product. Wider Coach seats. 787 aircraft is more comfortable overall (less noisy, higher humidity, higher pressure) resulting in a better experience after my travel."
Miinukset: "Meals are not fantastic; they never seem to be in coach. Much of the entertainment seemed similar to what was on the same aircraft when I traveled three months earlier."
Plussat: "The crew were all exceptionally pleasant, helpful."
Miinukset: "I didn't care at all for the food."
Plussat: "Overall flight was comfortable and staff was friendly."
Miinukset: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
Plussat: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Miinukset: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
Plussat: "The stewardesses were wonderful-kind, considerate and hardworking. Great meals and constant attention offering drinks. The movie choices were terrific. I stayed up all night watching top flight movies that I had not seen. I would love to travel with them again!"
Miinukset: "Nothing- except maybe the long trip. But if I have to take this long trip, I'd take it with them!"
Miinukset: "Free Wi-Fi would be nice"
Plussat: "Boarding is efficient. Crew helpful and willing to please."
Miinukset: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Plussat: "Amazing service"
Plussat: "Shortest travel time to Japan"
Miinukset: "OLD PLANES Touchscreens won't 50% of the time"
The seating space is tight. I could have taken the seat in first class if ït was affordable.
All aspects are well managed and controlled. Nothing to complain about anything
Total flight experience was amazing
The easy transition and before time arrival. Comfortable flight
I like the comfort. Food was ok, could have been lot better. Crew definitely needs assistance or training, very unprofessional
Plussat: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Miinukset: "Take out the chicken sausage from your menu"
Plussat: "Everything great!"
Plussat: "Flight attendants were very polite."
Miinukset: "The seats could be more wide."
Plussat: "Everything.. will do it again!"
Miinukset: "Everything was perfect"
Plussat: "The crew was amazing and seat very comfortable."
Miinukset: "If I did not have to spent night in Doha waiting for connecting flight."
Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"
Plussat: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Miinukset: "Nothing. Keep up the good work"
Miinukset: "Delayed by 1 hout"
Miinukset: "Mu luggage got broken"
Plussat: "The crew was amazing."
Miinukset: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."
Plussat: "Crew was OK."
Miinukset: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Miinukset: "Handling flight delay"
Miinukset: "The flight is too long"
Miinukset: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."
Plussat: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Miinukset: "More space for shoulder and legs. Espicially for a 11h flight"
Plussat: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Miinukset: "It was too cold in the plane."
Plussat: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Plussat: "Polite crew, food was pretty good."
Miinukset: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Plussat: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Miinukset: "Wrost app I don’t advise any one use it cause"
Miinukset: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Miinukset: "Just bathroom in end"
Plussat: "food, crew ."
Miinukset: "entertainment choices for Hollywood movies are limited."
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Miinukset: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Miinukset: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."
Plussat: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."
Miinukset: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"
Miinukset: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Plussat: "It was excellent."
Miinukset: "It was excellent."
Miinukset: "It was all good"
Plussat: "The entertainment options."
Miinukset: "I didn't have any complaints. I thought everything went very well."
Plussat: "Another B787. Had empty seats next to me."
Miinukset: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."
Plussat: "The crew was very nice"
Miinukset: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Plussat: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."
Plussat: "SPECIALLY THE CREW SERVICE EXCELLENT"
Plussat: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Miinukset: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."
Plussat: "Late departure but kept informed. Food good."
Plussat: "Great service"
Plussat: "Seat worked as designed Got some sleep Crew was helpful"
Miinukset: "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."
Miinukset: "Delayed too much except that, everything was good"
Plussat: "Everything was great ❣️"
Miinukset: "✨Nothing ✨"
Plussat: "Crew was just good. Nothing over the top."
Miinukset: "Better food."
Miinukset: "Don't delay"
Plussat: "Very disappointed in the service provided"
Miinukset: "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."
Plussat: "Wheelchair assistance..very dignified"
Miinukset: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"
Plussat: "Crew, food, entertainment were all very nice. 5 out 5."
Plussat: "Easy and quick boarding"
Miinukset: "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."
Plussat: "The crew carefull and the seat comfort"
Miinukset: "Cathay Pacific should be open direct rounte from SGN to MEL"
Plussat: "Yup all gud"
Miinukset: "All gud"
Plussat: "Good options for food including meals and snacks! Cabin crew was great."
Miinukset: "Crew sometimes a little slow responding to passengers paging from their seats."
Plussat: "We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff."
Miinukset: "Helpful ground staff with information about next flight arrangements and better telephone helpline staff."
Plussat: "Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie."
Miinukset: "Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila."
Plussat: "Food was good, comfy seats. Nice crew."
Miinukset: "Liked everything"
Plussat: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Miinukset: "The food on Cathay still has not improved compared to other airlines'"
Plussat: "comfortable seats with good leg room"
Miinukset: "Cabin crew did not offer much service. No coffee, tea or water offered."
Miinukset: "No extra blanket was available."
Plussat: "We got to our destination"
Miinukset: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"
Plussat: "Smooth flight and I sleep well, excellent service , it was a long flight but can’t complain ,"
Miinukset: "I didn’t like that I was seating next to the toilet coz I can smell when someone is using it"
Plussat: "Boarding and staff"
Plussat: "Good food, service, and inflight entertainment."
Miinukset: "Not boarding by zone, made it disorganized and hectic."
Plussat: "The usual Cathay Pacific service"
Miinukset: "On time departure and arrival."
Plussat: "Great flight. Smooth, on time, good service."
Miinukset: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."
Plussat: "Tiny chocolate"
Miinukset: "Everything wlse"
Plussat: "Airline staff were all helpful and pleasant."
Miinukset: "No complaints"
Miinukset: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Miinukset: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
Plussat: "I like the service and the foods are so delicious."
Miinukset: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
Miinukset: "Omelette with chicken stil bland."
Plussat: "The crew are very nice and helpful."
Miinukset: "Wish they would improve the food, the bathroom, and the cleanness of blanket and pillow please. It was such long flights from Boston to Hong Kong round trip to stuck in there. The quality and hygiene are important."
Plussat: "I fly CP to Bangkok because they have best schedule and shortest trip from Hong Kong to Bangkok - have flown 15+ times"
Miinukset: "The food is AWFUL - the menu is geared to chinese (I guess) and the flavors are undesirable but I don't fly for the food; the english entertainment selection is limited but adequate"
Miinukset: "Leg room us bad especilly when the one in front of you recline the seat"
Miinukset: "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"
Plussat: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Miinukset: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
Plussat: "Very good service and comfortable plane"
Plussat: "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"
Plussat: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
Plussat: "Extra leg room upgrade, was well worth the cost. Bathrooms were kept clean by the staff on a 15 hour flight."
Miinukset: "Could not get bottled water between meals and ,apparently an USA regulation, could not bring bottled water on the plane for an international flight into the u.s."
Plussat: "again excellent all around,good leg room and elbow room, flight attendance were awesome !!"
Plussat: "Boarding and security is very efficient at Changi - other airports should take note."
Plussat: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Miinukset: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."
Plussat: "Every thing was ok but no snack"
Miinukset: "Water and soft drink are important for every one shold serve every half an hour"
Plussat: "Special meal request verified and honored Power outlet hidden behind tray table Good entertainment options"
Miinukset: "Did not board by row or group Volume in headphones reset to high every time there was a PA announcement Dual-prong headphone jack requires adapter No USB plug without opening tray table"
Plussat: "I was sat on the front row so the experience was greatly enhanced. The crew was courteous and efficient in their service. The meal quality was okay. I had a beef stir fry for dinner which was cooked well but bland. The morning omelette was good but too small in portion. The entertainment selection was fantastic."
Miinukset: "I wish cathay does hot drinks runs during the flight given how cold the cabin was maintained."
The bathroom were very clean, crews were very courteous, vegetarian food was good. Only issue was legroom. I will travel again by Turkish Airlines. It was the very first time travel by the airlines
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
My luggage never arrived to Beirut.
Be aware of Nut allergies. Not enough air, too hot.
Miinukset: "Everything was great."
Plussat: "Great short flight. Very smooth star to finish."
Plussat: "The flight attendants were kind"
Miinukset: "The airplane was old and the seats were a little dirty"
Plussat: "Great food options, very tasty. Crew was attentive, polite and professional."
Plussat: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Miinukset: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Miinukset: "I am always having seating issues flaying on Turkush Air . MOs of my flight my seats are next to bathrooms. I asked to be moved. Luckily there was a seat available. This is just too many times. I wanted to get Turkish Air credit card. After my experience with last flight I am RE consider this. regards IHarel."
Plussat: "Timing. Food and service"
Miinukset: "Unanounced delay of about one hour due to long unexplained route"
Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing!"
Plussat: "Service, flight and landing, exceptional!!!"
Miinukset: "No cons..."
Plussat: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."
Plussat: "Great food"
Miinukset: "More alcohol choices"
Plussat: "But my movie stopped for 30 minutes right at the good part. I saw the whole thing but didn't like the delay."
Plussat: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Plussat: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Miinukset: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Miinukset: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Plussat: "Everything was well taken care of."
Miinukset: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Miinukset: "Customer service"
Plussat: "Everything is Fantastic"
Plussat: "Big plane"
Miinukset: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"
Plussat: "Friendly and at tentative staff. Being timely."
Miinukset: "That there was nowhere at the Berlin airport that we were told to drop luggage at B25....all we saw was to board at A4 which is where we sat until it was time to board. Then they guy said I could not carry on my bag, I had done so coming to Berlin from SFO, so made no sense to me. So we had to dash to B 25 and then back to A4. The other thing, having an extremely painful back, there was nowhere for me to sit during the time of going through security etc. All caused stress and enormous pain."
Miinukset: "It's 100 degrees in the cabin. No one is communication and we have been waiting for a gate assignment for 2 hours. This flight should be refunded."
Miinukset: "Crew was slow to pick up trays."
Plussat: "Short but comfortable and pleasant flight."
Plussat: "Crew are always available and helpful"
Miinukset: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."
Miinukset: "On of stewardess was very rude ."
Plussat: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Miinukset: "cant complain for anything"
Plussat: "Clean, efficient, on time"
Miinukset: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."
Plussat: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."
Plussat: "The entertainment did not work in the trasanlactic fly"
Plussat: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Miinukset: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Miinukset: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."
Miinukset: "I've flown Turkish Airlines for years, and in the recent months I've noticed the thing I really loved about them- their service, food and beverages, have gone down. The quality and availability isn't what it was 3 or 4 years ago."
Plussat: "Nothing, just the price"
Miinukset: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Miinukset: "Lack of meal options for second meal and under cooked meals."
Plussat: "everythings was fine almost"
Miinukset: "the service serving the food and beaverage, to slow and just once a while,"
Plussat: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."
Miinukset: "3 hour delay. No announcements. Had to use my passport just to use the restroom. Food was terrible."
Plussat: "Very professional and helpful crew, food was above what was expected, and even during my short 1.5 hour flights to and from Athens from Istanbul, we were fed meals! I felt very safe and well-taken care of. I will fly Turkish Airlines wherever I go! Çok teşekkürler!!"
Miinukset: "Smal seats, little leg room."
Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
I liked the crew members. Everyone was cordial and professional. The boarding process was a nightmare due to the passengers not respecting the regulations.
Only one thing I didn't like it because my baggage stock on Germany
The flight had an hour delay. I paid for selected long leg seats and got other seats. The crew offered another but even worse(!?) seats.
I like everything likes on time on arrival and departure, the airplane staff was so nice and good service . Notification or email I reveived regarding my flight status , gates entry and so on. Everything is excellent. Highly recommended to friends, family, relatives.
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
Miinukset: "Everything was great"
Plussat: "Vegetarian option of the food. Constant hydration"
Plussat: "Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival."
Miinukset: "Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery."
Miinukset: "Seats recline too much making leg room more nonexistent than ever"
Miinukset: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Miinukset: "Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Plussat: "Food was great"
Miinukset: "Connect flight time was cutting it short- sane scenario."
Plussat: "Superb flight attendants"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "Check-in was speedy and pleasant"
Miinukset: "Plane small with seats very cramped even for someone quite small."
Plussat: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."
Plussat: "We only had carryons and they took the. From us before boarding the plane."
Miinukset: "They should tell people that there is delay and that they will take their carry one"
Plussat: "The seats were the most comfortable seat ive sat in on a plane in a very lng time"
Plussat: "The plane was very clean and I appreciated when the crew asked passengers have their seats in a normal upright position during meal times as there is very little space when the seats are reclined. We can hardly get out of our seats when other passengers need to go to the restrooms."
Miinukset: "The crew was rather cold; I got the feeling they were doing their jobs but not in a warm and customer friendly oriented way, may be because I was in Economy. I was surprised by the lack of space in economy for such a long Haul flight in an A 380."
Plussat: "Bag drop in Hamburg for flight to Frankfurt and then connecting to San Francisco was the quickest I have ever experienced. I think the check in app captures all the info needed so well that when you drop your bag, my passport was checked and that was it. Done in 3 minutes. Flight is only 80 minutes and drink and snack offered."
Miinukset: "No issues"
Plussat: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Miinukset: "Nothung that i can think of"
Plussat: "The flight overall was smooth. The staff was great and friendly. I normally don't like flying but if ii had to fly again I would pick Lufthansa."
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "I like that they doesn't take so much time for boarding"
Miinukset: "A cookie would be better than a Corny in short flight"
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "The airplane was clean. Lots of storage space."
Miinukset: "The entertainment screens in our row of seats were not working. The crew did find seats we could move to if we wanted to watch movies. Made two phone calls to the airline prior to my scheduled trip to attempt a seat upgrade but they told me I would have to do this at the airport where of course no upgrades were available"
Miinukset: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."
Plussat: "my favorite airline"
Plussat: "I liked when I thought I had my new booking."
Miinukset: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Miinukset: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Plussat: "Flight was only about 60% full. Wine was offered with each beverage pass....also cognac offered after dinner. Plane was newer,comfortable. Lots of legroom in our "more legroom" upgraded seat. Departed on time and arrived early."
Miinukset: "Goulash meal meat was gristle and inedible. Other food was O.K."
Plussat: "I witnessed the flight crew defuse a conflict between two male passengers (that had escalated to shouting and throwing each others belongings out of overhead storage) before we left Frankfurt. A male steward showed he could be professionally stern when backing up a female coworker handling the situation and compassionate when he comforted an elderly woman in distress halfway through the intercontinental flight. The entire crew I interacted with in economy class were professional, friendly, welcoming, and helpful."
Miinukset: "Boarding the entire plane at once was inefficient and caused conflicts over the availability of overhead storage. Obviously this is an airline decision and not a flight specific problem."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."