Etsi halvat lennot välille Helsinki - Soul

Plussat: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Miinukset: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."

Plussat: "The experience was really good. I’ll be using JAL again."
Miinukset: "Keep doing a good job."

Plussat: "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
Miinukset: "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."

Plussat: "Happy crew."
Miinukset: "more selection of hollywood movies"

Plussat: "JAL operates with incredible efficiency."

Plussat: "Good service"

Plussat: "We were seated together as a family even though we were not able to reserved any seat"
Miinukset: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"

Plussat: "Soo Much Food! Crew was very polite and helpful."
Miinukset: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."

Plussat: "The EMIRATES flight was nice. Japan airlines has good leg room."

Miinukset: "Cabin crews need to learn how to smile."

Miinukset: "Great experience all around. Need to improve access customer service support."

Plussat: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."

Plussat: "The flight crew"
Miinukset: "More space"

Plussat: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."

Plussat: "Hands down Jal is the best airline japan has to offer!"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "Friendly and helpful"

Plussat: "Very smooth ticketing and boarding on Tokyo to Manila."
Miinukset: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Miinukset: "No AC"

Plussat: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Miinukset: "Can’t think of any thing"

Plussat: "Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly"
Miinukset: "Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale"

Miinukset: "No smiling faces of flight attendants. Service was mediocre; food same"

Plussat: "JAL is on time with good cabin crew. Food is good and enough. In-flight entertainment - 4 movies form San Diego to Narita. 3 Movies form Narita to San Diego (tail winds make the return trip shorter). I love and appreciate the toothbrush/paste in the bathroom. After a long flight, nobody wants to talk to me face to face haha"

Plussat: "Able to accommodate many dietary requirements and friendly crew"

Plussat: "Service is great."
Miinukset: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."

Plussat: "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
Miinukset: "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."

Plussat: "The crew was excellent and the gluten free meal I requested ahead of time was the best airline gluten free meal I've ever had!! :)"

Plussat: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Miinukset: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."

Miinukset: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Plussat: "Good service."

Miinukset: "服务态度非常好"

Miinukset: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

Plussat: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Miinukset: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."

Plussat: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

Plussat: "The food, the movies and games were really great. There should be more games, though."
Miinukset: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."

Plussat: "Food served was actually pretty good."
Miinukset: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Plussat: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Miinukset: "nothing"

Plussat: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Plussat: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Miinukset: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Plussat: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Miinukset: "Nothing!"

Plussat: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."

Miinukset: "being moved"

Plussat: "JAL ' service is nice."
Miinukset: "I didn't like MSG in food."

Plussat: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Miinukset: "None"

Plussat: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Miinukset: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Plussat: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Miinukset: "getting off"

Plussat: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Miinukset: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."

Plussat: "Everything !!!"
Miinukset: "Food was very bland"

Miinukset: "I wish there were options in the food they serve."