Etsi halvat lennot välille Helsinki - Tanska

Plussat: New plane. And now online check-in is now available

Miinukset: Looks like they missed a snack in between.

Plussat: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Plussat: Crew is so polite!

Miinukset: No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).

Plussat: Good cabin staff.

Miinukset: A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.

Plussat: Crew were great / free wine !

Miinukset: Crowded and chaotic boarding

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: Boarding process was smooth.

Miinukset: Cramped seats, at least it was a short flight.

Plussat: Overall the flight was ok.

Miinukset: Each time I fly SAS, it seems that a service that was free must now be paid for.

Plussat: Crew was very pleasant.

Miinukset: There were no announcements at all about the delays! It was confusing and poor service.

Miinukset: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Miinukset: Making and being offered a solution that wasn’t two days later. When our plan had to emergency land due to engine surge there was no one working at the Norwegian desk. You had to wait in line for an hour and a half for a person to give you a slip of paper to call. They should have just told everyone

Plussat: Newness of plane

Miinukset: Terrible food choice, ran out of food, no options based on diet restrictions, dirty plane, terrible attitude from flight attendants,

Plussat: Not much.

Miinukset: More space, entertainment, food options

Plussat: The captain was really nice when talking over the speaker.

Miinukset: The food isn't free and there are no snacks given out.

Plussat: Friendly crew serving my side.

Miinukset: We were unable to have choose seat option at booking and also check in and they split us up and weren’t able to put us together at the gate. A bit light on the perks for “premium”.

Plussat: It was a shot flight. Not much happening.

Miinukset: The flight was delayed.

Plussat: Flight home had an open middle seat

Miinukset: Flight over was too crowded

Plussat: Nothing

Miinukset: They never let me board, and did not tell me why. Not money back. Terrible customer service

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: Short flight

Miinukset: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Plussat: Nice new plane, on time.

Miinukset: I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.

Plussat: Super comfortable the seats and staff

Miinukset: Nothing it was great.

Plussat: Crew is fantastik,Dana is the best

Miinukset: Food

Plussat: Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation

Miinukset: they charged me for baggage when it was supposed to be included

Miinukset: Very friendly crew members.

Miinukset: Had 2 layovers that weren't mentioned in our original booking. Absolutely unacceptable. No online checkin either.

Plussat: The crew was good. The flight was quick and direct.

Miinukset: So they had a very quick food service then because of turbulence they closed the bathrooms and made everyone stay in their seats. I have 3 little kids and a wife with a small bladder. Over the course of 4 hours they need to use the bathroom sometime. My kids were literally crying because they had...

Miinukset: I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer

Plussat: Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

Miinukset: No way to check in on line.

Miinukset: Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.

Miinukset: The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.

Plussat: cabin crew continued to smile despite conditions

Miinukset: the stewardess were filling themoses if hot water instead if pre flight duties. even after pushing away from gate i could see 8 passengers with trays down making soup with boiling water, brought by stewardess, and additional ones eating hot soup.

Plussat: The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

Miinukset: The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

Plussat: NA

Miinukset: The hyphen in first name separated name into first and middle. We canceled flight because airline wanted to charge for correcting the name that their system won’t take.

Plussat: timeliness of boarding polite and helpful crew

Plussat: Seats were comfortable. Staff was friendly. Food was delicious. Boarding was quick, once we started.

Miinukset: Boarded late and departed late. Couldn't use cell phones in airplane mode.

Plussat: Larger airplane, good seat.

Miinukset: It was late

Miinukset: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Miinukset: No AC in aircraft during taxi boarding. We were taxi for 30 min. Extremely warm. Entertainment systems did not work. Flight attendants did not appear friendly or polite.

Plussat: The crew were super. They were friendly, efficient, and well-dressed. Boarding was orderly. Food service too. The movies were mostly visual jokes and high drama which was perfect since it was a shared screen and not in everyone's language.

Miinukset: The plane was a bit old and the seats too close together. But it was clean and tidy.

Miinukset: no vip room

Plussat: Nothing

Miinukset: We had to get off to go through immigration

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Plussat: All

Miinukset: Keep up the same spirit

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Plussat: The was knowledgeable, but customer acumen sucks.

Miinukset: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Plussat: Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus.

Plussat: Made it

Miinukset: Nothing in particular

Plussat: See previous note about lost bag.

Miinukset: See previous note about lost bag.

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

Miinukset: No way to check in on line.

Miinukset: no vip room

Plussat: new airplane

Miinukset: wish they had online check-in service in Los Angeles.

Miinukset: The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.

Miinukset: Seats weren't that comfortable.

Plussat: The was knowledgeable, but customer acumen sucks.

Miinukset: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Plussat: crew was pleasant

Miinukset: boarding was chaotic

Plussat: The flights and food were good. no problems there.

Miinukset: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.

Miinukset: We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good.

Miinukset: Flight was delayed 5 hrs, gate changed just prior to boarding

Plussat: Worst travel experience of my life

Miinukset: Everything

Plussat: Flight crew was friendly and personable. Liked them very much!

Miinukset: Norwegian ground and boarding crews are terrible. No announcements and help queuing up the boarding crowd. It's in need of training and improvement.

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Miinukset: Being on time

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Miinukset: Movie options.

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.