Etsi halvat lennot välille Helsinki - Tanska

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "comfortable seats, quick flight"
Miinukset: "in-seat entertainment and a full salami sandwich instead of half for snack"

Plussat: "Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing"
Miinukset: "The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly."

Miinukset: "Everything was super. Really"

Plussat: "Crew was good. Nice meals. Good entertainment..."
Miinukset: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."

Plussat: "Amazing service and food"
Miinukset: "They charged me $60 for checking one bag in for this international flight"

Miinukset: "The travel has bien good"

Plussat: "Nothing"
Miinukset: "Flights with long enough connections that you can actually get on them"

Plussat: "Not much went well, sorry"
Miinukset: "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Plussat: "Flight attendants were good."
Miinukset: "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."

Plussat: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Plussat: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Miinukset: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "all great"
Miinukset: "my bags arriving!"

Plussat: "The entertainment selection was diverse."
Miinukset: "Seats in economy were too cramped."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."

Plussat: "It was a short, smooth flight"
Miinukset: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Plussat: "Movie choices were great! The crew was very nice and accommodating."
Miinukset: "Uncomfortable seats, but that's a problem with every airline."

Miinukset: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."

Miinukset: "Plane was old and had no in flight entertainment"

Plussat: "I always had a great experience with Lufthansa."

Plussat: "Just fine."
Miinukset: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Miinukset: "we didn't make it. None existent communication."

Plussat: "Nothing!"

Plussat: "We reached our destination eventually..."
Miinukset: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Miinukset: "Took off late."

Plussat: "I liked the ability to have some air circulation, which was not offered in the first flight, so that was nice. The ride was smooth, quick, and mostly comfortable, although I did wish I could have a little more elbow room. There was no entertainment, but that was also fine because the flight was fairly short. Overall, I don’t have any complaints."
Miinukset: "Small flight, and just a little bit of elbow room..but no complaints (besides the crying children, but that’s usually a given on a commercial flight)."

Miinukset: "They left my suitcase in Frankfurt with our car keys."

Plussat: "Plane didn't crash."
Miinukset: "No leg room. Seats to narrow. Food mediocre."

Plussat: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Miinukset: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "they were out of ginger ale again! every flight they just gave out the last ginger ale...so bring more of those tiny little cans!"

Miinukset: "Crew members were awful and rude and unhelpful. I landed in Munich and had to run to my next flight and when I asked a Lufthansa staff for help in making my connecting flight he turned to me and said "I don't care-this isn't my problem" upon finally making it for last boarding call to my next flight the staff were rude and unhelpful-I was so stressed I literally had a stomachache and felt completely unwelcome."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Flight itself ok"
Miinukset: "Three gate changes. Finally herded us into a holding area to bus us 100 yards to the plane. After carefully having small children and special needs go first into holding it was a free for all to get to the bus."

Plussat: "Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!"

Plussat: "Quick boarding"
Miinukset: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Plussat: "The airplane did not crash"
Miinukset: "Eh, it was ok"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "They have some films with subtitles- perfect for Deaf people."
Miinukset: "Wish all films have subtitles- there are millions of deaf people in the world, you know?"

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Miinukset: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Miinukset: "Food and seat comfort."

Plussat: "The seat i got was great"
Miinukset: "There was a delay"

Plussat: "Great crew"

Plussat: "Everything was excellent . I was very happy with this flight.Thank you so much."

Plussat: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Plussat: "Amazing crew"
Miinukset: "WIFI"

Miinukset: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Plussat: "Friendly crew with a wide range of entertainment options"
Miinukset: "Smoother boarding. Was great once on board."

Plussat: "Crew was friendly and the flight was nice and smooth."
Miinukset: "No expectations as the flight was less than an hour."

Miinukset: "30min late arrival. Still was ok."

Miinukset: "small seats,no LCD for each one,food nor so good."

Plussat: "Good service overall, the ground crew was very helpful and friendly"

Miinukset: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Miinukset: "The flight had delay more than 45 minutes I lost my bus connection"

Miinukset: "Can’t like it if you missed it!!"

Plussat: "I like everithing was great . Thank you ."

Plussat: "Crew"
Miinukset: "Space between seats"

Miinukset: "Checked baggage very expensive."

Plussat: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Miinukset: "This was a great flying experience."

Plussat: "the crew were very nice polite and helpfull"
Miinukset: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Plussat: "Boarding/deplaning quick Left on time"
Miinukset: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Plussat: "Personal entertainment screens, average choice of movies."
Miinukset: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Wonderful flight attendant. (I think his name was Stephen?)"
Miinukset: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Plussat: "crew"

Plussat: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Miinukset: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Plussat: "I like the food , service and clean airplane."

Miinukset: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."

Miinukset: "Flight was cancelled and we weren't notified."

Plussat: "Plenty of food and drinks, pleasant crew"

Miinukset: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Plussat: "The venue was overall ok"

Plussat: "Nice staff. efficient."

Plussat: "Whole process of checking in, security, and boarding was very easy."

Plussat: "Compared to most American crews the Aus crew was helpful and outstanding."
Miinukset: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."

Plussat: "Food, entertainment."
Miinukset: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."

Miinukset: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Plussat: "Pleasant flight crews on all flights."
Miinukset: "Cramped seating in coach."

Plussat: "The pilot did a great job landing the plane in high winds."

Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Plussat: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Miinukset: "nothing in particular"

Plussat: "Staff are pleasant and competent."

Plussat: "Crew and boarding were fine. But nothing to crow about. Just not stressful."
Miinukset: "That was the most uncomfortable flight I have had. It was hard fora short flight, though sitting so close to another passenger, side and front was stressful. Plus, my back was killing me by the end of the short flight- and the long flight from Europe to the US was hard. It was pretty much knocking elbows with the passenger next to me when eating. And mind you- no passenger in my row as any larger than the average person. The seat recline was fine and marginally helpful in relieving back strain- except it did put you in the lap of the passenger behind you. The passenger across the aisle from me shoved the seat in front of her and told the passenger in front of her he could NOT recline. The passenger next to her (I assume her husband) joined in with the shoving. I finally felt a need to intervene and calm them down as it began to escalate- and I did want the flight to continue. Note- while I think the passengers shoving the seat were a bit rude- the crowded nature of the seating with the recline was hard, so I understand. But the person in front had a reason (and a NEED given the discomfort) to lean his seat back. The seats were simply too uncomfortable to keep them upright. I helped them find a recline for both passengers that was reasonably okay. I also tried to get my recline somewhere between comfortable for me (impossible) and reasonable in space for the person behind me, This is an airline problem. And when people wonder about the rise in passenger rage... this cramming in is it. I had to use Austrian because of a last minute need to book a flight- given the inability to relax even a little and the residual back and leg pain ... thus my ability to immediately jump into work during a busy work and travel schedule means that I will definitely not take this airline again. If you are shorter than 5' 5 and weigh about 100 lbs- this might be okay. Otherwise, expect to be a lot of rats shoved in a cage."

Miinukset: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Plussat: "The boarding and exiting of the aircraft was smooth and organized. I really do prefer that passengers be strictly monitored when boarding the plane according to their seats. It really does make sense to board the plane from the rear forward. I realize airlines feel like they have to make their business class passengers feel special, but it really doesn't make sense for passengers to be climbing over one another."
Miinukset: "I left my entertainment at home in a mad rush to depart which is very unusual for me. As a result, I had to rely on Austrian Airlines' copyright licenses, and they were less than satisfactory. Fortunately, I'm flying back with Lufthansa, so I hope there will be more variety there. The lavatory at the back of the plane was filthy by the end of the flight. I don't understand why the flight attendants feel to good to clean the lavatories for their passengers. We are stuck on a flying can for 9-10 hours and deserve to have clean lavatories during that time. At one point, I was thirty and approached the back of the plane. When I entered the rear galley, the ladies looked at me like I was intruding. If self-service is not available for passengers, then flight attendants should be prepared to serve their customers."

Plussat: "We left late but efficiently."

Plussat: "The crew was the only good thing about this flight/airline."
Miinukset: "I was very disappointed with Austrian airlines. I was not able to pick my own seat even after I checked in and the actual seats on the plane were extremely small and uncomfortable. This made it impossible for me to enjoy mi flight. A 5'6' person should not have any issues but my knees were touching the seat in front of me. The seat was very narrow - it felt cramped and as if they turned a space designed for 2-4-2 into a 3-4-3. When I called the customer service before the flight to get a seat next to my husband who had a separate reservation, it took about 4 calls before anyone even mentioned that out reservations could be linked together. will not fly Austrian airlines again."

Plussat: "The food was amazing"

Plussat: "Crew was somewhat attentive. Requested Kosher food that was adequate"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Miinukset: "2 hr delay on a 2 hr flight"

Plussat: "I tried to check in a 30 lbs suitcase. There was no gate and they asked me to carry the check in plus my carry on down the steps to the airplane on the field. I had to refuse and then one of them carried the checkin down the steps."
Miinukset: "Not much. Bumpy flight. Lousy coffee."

Plussat: "New seats and entertainment consoles. Smooth flight."
Miinukset: "The food!"

Plussat: "The Boarding was fast and the Entertainment ok"
Miinukset: "Minimal Service Southwest style. Not the best international trip."

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Miinukset: "Most other airlines recognize their top tier members - even if they occasionally fly economy. SAS does really NOT"

Plussat: "Economy seats were roomy. Crew very nice and attentive."

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "iPads for entertainment"

Plussat: "I slept for most of the flight, and had space to lie down. I skipped the dinner, and the stewardesses did not wake me up at all, inspite of their serving most people on board. When I woke up close to landing, I asked for a cup of coffee, which the stewardesses made for me promptly. The flight was smooth, and the good night's rest was refreshing."

Plussat: "On time flights. Very friendly personnel"

Plussat: "Entertainment system and choice of movies was great."
Miinukset: "Seats have become to small and crowded together. A new plane but it looks like the last inches were taken to compress the coach seats closer together."

Plussat: "The plane was clean and comfortable - I'm happy with the leg space."
Miinukset: "Plane was late by more than 3 hours, the crew was not helpful at all and I didn't plan to have a 20h trip instead of 14h (missed my connected flight). I was traveling with a small (well behaved to add) child and didn't receive any extra help or positive attitude. Very dissapointed."

Miinukset: "Our flight was cancelled due to mechanical issues on the plane, and we were not rescheduled for another flight until 28 hours after our original flight on a different airline. Our final destination was not the same since the flight was rescheduled to depart Washington so much later, and SAS had terrible customer service in trying to change the second connecting flight to Berlin instead of Hamburg. We talked to 5 different representatives from the airline before someone would accept responsibility and take action instead of passing it off to someone else/ another company."

Plussat: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."

Plussat: "I enjoyed my flight, the flight attendants were extremely nice and answered any questions I had. The pilots did a fantastic job getting me to my destination safely. Boarding and getting off the plane went smoothly. I will use this site again for my next flight 5 star service"
Miinukset: "I was a little disappointing as to how much it costs to upgrade your seat, seeing that there were very few people in 1st class and business class I would have liked to upgrade for a more comfortable trip, but $400-600 is way too much to pay for an already expensive trip."

Plussat: "On time departure and arrival."
Miinukset: "Entertainment system did not work."

Plussat: "Great flight crew"
Miinukset: "Late taking off from Newark"

Plussat: "Everything"

Plussat: "Good crew, good entertainment, good drinks, nice blankets, and we even celebrated the Icelandic start of spring"
Miinukset: "Only bad thing was that boarding was kind of hap hazard"

Miinukset: "Leg space, friendly crew"

Plussat: "the salted almonds and cashews were very nice."

Plussat: "Friendly flight attendants"
Miinukset: "Didn't realize it was a budget airline where you had to purchase items on board."

Miinukset: "My flight was canceled the day before my departure via email. The customer service contact number for SAS did not work--I tried multiple times over the course of 12hrs+. The online help page gave a 404 error. I had no way of contacting anyone from SAS. Later that night (night before I was supposed to depart), I received another email saying I was booked on a United flight about 5hrs earlier than I planned on leaving. I had to cancel my morning plans with my wife to make the earlier flight. I never (still, a week later) was able to contact anyone from SAS."

Plussat: "We were delayed leaving Chicago because of the weather, and so we got into Copenhagen late. The crew of this flight were kind enough to wait for me at the gate, even though it meant delaying the flight a bit. This was wonderful and greatly appreciated."

Plussat: "The check-in was really easy, I didn't even require to print out the ticket, really nice flight and travel. 10/10 would recommend"

Miinukset: "We missed our connecting flight and were sent to spend a night in Germany."

Plussat: "Excellent service."
Miinukset: "Uncomfortable seats in business class and mediocre food."

Plussat: "Even in economy I felt like there was enough leg room."
Miinukset: "They left the cabin lights on for the first two or three hours of the flight in order to serve a meal, which felt unnecessary because the flight left at 10:05 pm, and I was trying to sleep for the whole flight to avoid jet lag."

Miinukset: "Boarding time not announced clearly enough"

Plussat: "Overall friendly and helpful crew"
Miinukset: "Disorganized boarding and low food quality (but typical of most airplane food)"

Plussat: "The flight itself was good and the service on the plane too."
Miinukset: "Once I landed in Nice, my luggage didn't make it. Since I was in Monaco, I didn't get my luggage for 3 days with no extra clothes to wear. I called to complain and to see if I can get a voucher at least on future trips. I was given a number and when I called it they told me to email my complaint instead. I emailed and got a generic reply saying my email was received and no follow-up. Then I needed to change my return trip because of a last minute emergency. We called SAS and they told us we bought our tickets through a 3rd party and they couldn't tell us who it was. We figured out who they were and was told by this third party that they would have to charge us a minimum of $450 to change the ticket by them, and possibly more by SAS for the price difference. It didn't make any sense to me as to why an airline or a third party would rather waster a ticket since I wasn't able to leave on that day than to try to accommodate us fairly. I don't know who is going to read this email or if it is even going to to the right person. In the slight possibility it does, I would really like an answer to some of my complaints. The flight was good and so was the crew, it is the extra stuff I described above I have an issue with. I travel a lot for work and it would be sad if I had to no longer use your airline because of bad customer service."

Plussat: "Was on time, crew very friendly and helpful"

Plussat: "The direct flight makes a difference and leaving from SFO is easy. Boarding was a cinch and it was a pleasant surprise to find a pillow, blanket, and headphones waiting at my seat. Once we were settled in and in the air, it was a pretty comfortable ride. The in flight enteretainment has good content, as long as your console works. Meals were very good and served at good times. There was also plenty of water available at the attendants station throughout the flight. There's no booze offered with meals for free, so if you want a drink you're going to pay for it."
Miinukset: "There were a LOT of families with small children who clearly had never flown or did not like to fly. Despite it being close to the bathrooms, it might be a better option to get seats further away from the doors (the extended legroom also provides space for a hanging crib). I was woken up by crying quite a bit. While the legroom is good, the reclining angle of the seats counters that if you also don't recline your seat. Also check for seats with entertainment boxes under them, as you lose a lot of space to store your things and extend your legs under the seat in front of you."

Plussat: "the flight was comfortable and the food was tasty. go sas!"

Miinukset: "It was very cold."

Plussat: "It was on time"

Plussat: "Friendly staff. Efficient."
Miinukset: "Pay for wine and beer during intl. flight? Really?"

Plussat: "The flight was on time, and the food was fine. Blankets, pillows and cheap headphones provided."
Miinukset: "Uncomfortable seats, broken entertainment system, outdated headphone jacks, and disinterested crew."

Plussat: "Everything else."
Miinukset: "The first two hours of flight was extremely rocky."

Plussat: "Both flights were on time, excellent service, food was much better than average."

Plussat: "The food was very good, it was a full meal with out it being to heavy or light for the flight, it was just right."
Miinukset: "No leg room once the passenger in front of me bent her chair all the way back, I have longer legs then normal so this was highly uncomfortable for 5 hrs, had difficult time getting in and out just to use the bathroom"

Plussat: "Good on time performance"
Miinukset: "Only 1 non-alcohlic beverage provided . Any addtional must be paid for. Entertainment system didn't work well."

Plussat: "On time Nice crew"
Miinukset: "Stood in cold jet way for 5 min after boRding began."

Miinukset: "Food was awful. Seats are very uncomfortable. Only one free drink is ridiculous. Interior of the plane was in very poor condition and the toilets were extremely dirty and in various states of disrepair."

Miinukset: "There was no movie in flight and for a 3 hour flight, there was no complimentary snack. Only coffee, tea, or water was offered."

Plussat: "Flight time from ORD to CPH was great."
Miinukset: "Entertainment system seemed a bit dated and my seat 5B did not work well. Foot rest jammed."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."

Plussat: "The crew was really good"

Plussat: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Miinukset: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."

Plussat: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Miinukset: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."

Miinukset: "It was late"

Plussat: "Crew is amazing"
Miinukset: "Nothing"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Flight attendants are polite"

Plussat: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Miinukset: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Plussat: "Time schedual"
Miinukset: "Over duty for extra weight"

Miinukset: "Did not like stress of having to check in 24 hours ahead of time just to get a free seat assignment. Why should we have to purchase a seat on a plane we already bought a ticket for?"

Plussat: "On time"
Miinukset: "All was well. Long bus ride to the planr"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Miinukset: "Just long flight in general."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Miinukset: "Toilets were gross."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "Excelente timing and organized to take us to the plane"
Miinukset: "No crew speak very good English it was really difficult to understand them"

Plussat: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Miinukset: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Miinukset: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."

Plussat: "It was a short plane ride that was pleasant."

Plussat: "Finnair's Planes are high quality and standard. I am an Aircraft Mechanic, and frequently when boarding planes I try to look for bad repairs or bad maintenance. The Interior was clean, and the leg room in economy was absolutely excellent. The Staff was outstanding, and showed the utmost professionalism at all times."
Miinukset: "All my complaints are things neither Finnair nor the Crew could have helped. Turbulance was minor but constant. Some passengers rude enough to cut in front of the bathroom lines, and pretend not to comprehend English when they do. The Pork Dish and Breakfast dish were awful, however I recognize it isn't Finnish food, but a Korean variety. Two babies kept crying and screaming, for almost a solid 4 hours. I wasn't aware infants had the lung capacity or developed vocal chords to do such a feat. It also seemed like the parents were ignoring their babies not even trying to console them. Absolutely out of the hands of the staff, and I do not blame them for that. The only reason why the flight was so low, was simply because of things out of their hands. This is just a review of this specific flight, not the company itself."

Plussat: "Comfort?: had a fat neighbor whose elbow was in my robs"

Plussat: "Well this was a first for me. The flight was overbooked and some one wanted to go to New York. Finn Air asked me if I would give up my seat they would get me on the next Finn Air flight to Chicago. I did and they even up graded me to business class on the next flight. It was the best flight experience of my life. Great food, hosts, and service. It was very comfortable the entire way."

Plussat: "Finnair was tolerable for a 1.5 hours flight. I tried blueberry juice for the first time and quite liked it. There was no food on this flight."
Miinukset: "Nothing to complain about for the short leg."

Plussat: "Hyvä ja helppo lento"

Plussat: "They waited with connection flight."
Miinukset: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plussat: "Everything was great. They made a nine hour flight actually enjoyable."

Plussat: "Pieni kone mutta mukava"

Plussat: "Comfortable seat and service"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"

Plussat: "All around great service and reliability"
Miinukset: "Alittle more seat spacing"

Plussat: "Everything well organized"
Miinukset: "None"

Plussat: "Clean and well appointed plane, enough room to get comfortable, great on-time performance."
Miinukset: "Only coffee served over a 3-hour flight"

Plussat: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"

Miinukset: "Food and drinks overpriced."

Plussat: "Helpful"
Miinukset: "Better reading material"

Plussat: "Everything except the delay"
Miinukset: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Miinukset: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Plussat: "The crew, plane and airport was great!"
Miinukset: "Part of our luggage was disassembled and not delivered to the final destination."

Miinukset: "The crew might be greeting passengers onboarding."

Miinukset: "Sēdvieta neērta un nepiemērota gulēšanai."

Miinukset: "One Toilet for a full plane with 150 passengers...."

Miinukset: "At least a complimentary glass of water or juice in Economy."

Plussat: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Miinukset: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."

Miinukset: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Miinukset: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Plussat: "The airplane was brand new. The crew was very friendly"

Plussat: "flight crew was amazing."
Miinukset: "Boarding was poorly handled by airport staff"

Plussat: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Miinukset: "Flight was delayed"

Plussat: "Small compliment from Air France was lovely and unexpected"

Plussat: "All fine"
Miinukset: "Flight delayed 2 hours"

Plussat: "Helpful crew"
Miinukset: "Nothing"

Plussat: "It was a fairly ordinary flight"
Miinukset: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Plussat: "Simple no frills airline"

Plussat: "Yes"
Miinukset: "Trips"

Plussat: "Crews on Air France are outstanding!"
Miinukset: "Baggage was lost and was delivered 2 days later."

Miinukset: "Short flight and unmemorable (that's a good thing)"

Plussat: "Crew were efficient and friendly."
Miinukset: "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."

Plussat: "Tallin airport is beautiful"
Miinukset: "Lost luggage and indifferent assistance."

Plussat: "Instructions for connected flights at airpotr were clear"
Miinukset: "Connection time 10 minutes instead of planned 30"

Miinukset: "would not check my bag to final destination"

Plussat: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Plussat: "Modern airplane"
Miinukset: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Plussat: "Short, convenient, direct, value for money."
Miinukset: "Not comfortable, small plane."

Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Plussat: "most of the crew were polite and helpful"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."

Plussat: "staff were polite, helpful, and efficient"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Plussat: "Newer plane for this stretch."

Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Plussat: "Good service, good connection in Riga! Perfectly on time!"

Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Plussat: "Nice crew"
Miinukset: "Please give out water for free"

Plussat: "If water was free it would be better. Other than that everything was fine"
Miinukset: "."

Plussat: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Plussat: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Plussat: "Everything was excellent"
Miinukset: "Nothing. All was good"

Plussat: "Flight was short and sweet, no problems to report."

Miinukset: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Miinukset: "We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!"

Miinukset: "See above."

Miinukset: "Charging 30 Euros to check in at the airport is lunacy."

Miinukset: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Plussat: "We arrived safely. Bilingual staff."
Miinukset: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."

Plussat: "The helpful ground person at check-in."
Miinukset: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"