Etsi halvat lennot reitille Helsingistä $[160-Tennessee

Plussat: "Friendly crew"

Plussat: "Nothing."
Miinukset: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Miinukset: "Seats are tiny"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."

Miinukset: "Delayed and did not explain why"

Plussat: "Crew was great, seats were comfy and the entertainment options were good."
Miinukset: "Flight was delayed but it happens."

Plussat: "I love all the complementary stuff on flight"
Miinukset: "Better ear buds"

Plussat: "Crew was very friendly and efficient. Flight was pretty smooth."
Miinukset: "On time departure would have been nice. 2.5 hours late."

Plussat: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Miinukset: "N/A"

Miinukset: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."

Plussat: "Flight was short"
Miinukset: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."

Plussat: "The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable."
Miinukset: "I’m not sure everything was really great."

Plussat: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Plussat: "Crew was friendly"
Miinukset: "An hour and a half late, terrible communication about scheduling"

Miinukset: "Quick 30 minute flight"

Miinukset: "Terrible landing"

Plussat: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Miinukset: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."

Plussat: "Same"

Miinukset: "What food am I rating? The cookies?"

Plussat: "Nice updates"

Miinukset: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."

Plussat: "Nothing."
Miinukset: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."

Miinukset: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."

Plussat: "flight attendants"
Miinukset: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Miinukset: "The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early"

Plussat: "The service and non stop smooth ride. Boarding was a new experiance taking a bus to the plane. Was quick and crew helpful storing my carryon. Everyone very helpful."

Plussat: "Service vey Good. Nice choices. Comfort seating very nice"
Miinukset: "WiFi awful. Useless."

Plussat: "The LGA team did great in difficult situation"

Miinukset: "Sat on the plane on the tarmac for over an hour in the cold..."

Miinukset: "They lost my bag."

Plussat: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Miinukset: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."

Plussat: "cleanliness; attendants were very helpful"

Plussat: "Compared to previous flight - this was so much better with upgrade to first class and extra space."

Plussat: "quick trip, no problems"

Plussat: "I liked watching movies."

Plussat: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Miinukset: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."

Plussat: "Professionalism"

Miinukset: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"

Plussat: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Miinukset: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."

Plussat: "Comfy seats"
Miinukset: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."

Miinukset: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."

Plussat: "Arrived on time crew worked had"
Miinukset: "my seat was BAD , no recline- right by bathroom one of which was out of order."

Plussat: "The time traveled to get to my destination! It would not be my choice if I was to fly again."
Miinukset: "The customer service. The flight attendants needs to take some more training on how to provide a better service to paying customers. The seemed a bit unfriendly!"

Plussat: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Miinukset: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."

Plussat: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Miinukset: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."

Plussat: "Ability to change planes with a 30 minute layover."

Plussat: "Very friendly flight crew."
Miinukset: "LaGuardia is always delayed...this time was only about 15 minutes."

Plussat: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Miinukset: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"

Miinukset: "Information on arrival time was not correct"

Plussat: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Miinukset: "Not being to help on the ground in Copenhagen with delta issues"

Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"

Miinukset: "Fix the damn KIOSKS at Vienna!"

Plussat: "Just as I expected. And I made my last connection easily."

Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"

Miinukset: "Travelled business class and was ace experience"

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Miinukset: "Too hot inside the aircraft"

Miinukset: "Delays, took my hand luggage into the hold,"

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Everything was good except for the entertainment consul for one of our seats."
Miinukset: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Miinukset: "Larger meals."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Miinukset: "Turn the lights on early making it hard to sleep"

Plussat: "Good comfortable seat with extra leg room. Pleasant crew."

Miinukset: "My suitcase didn't come with the airline."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"

Miinukset: "The streaming service didn’t work"

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Miinukset: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plussat: "Nothing"

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Miinukset: "Dutch sub titels would be nice."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Miinukset: "suitcase didn't turn up, although connection was quite tight"

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The cabin crew, the flight and communication and the cleanliness of the plane."
Miinukset: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plussat: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Miinukset: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "A nice short flight"
Miinukset: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Plussat: "Plane service"
Miinukset: "1h30min delay at airport"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Plussat: "Time schedual"
Miinukset: "Over duty for extra weight"

Miinukset: "video was broken"

Plussat: "On time"
Miinukset: "All was well. Long bus ride to the planr"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "I"

Miinukset: "food"

Miinukset: "Flight was delayed for 4+ hours"

Miinukset: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Plussat: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Miinukset: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Miinukset: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Plussat: "Entertainment programs"
Miinukset: "New variety of food"

Miinukset: "Crew on the ground was very rude"

Plussat: "Check in agent extremely helpful and friendly."
Miinukset: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Miinukset: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Miinukset: "See above."

Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Plussat: "On time, no hassle."

Plussat: "Food and wine. Entertainment."
Miinukset: "Sat closer to water closet. Maybe more air freshener in there."

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Miinukset: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Plussat: "Crew members"
Miinukset: "Up to 1 hour late and they leaved my baggage in Paris"

Plussat: "Everything. crew friendly and food/drinks the best"
Miinukset: "Nothing...all was wonderful"

Plussat: "Over all pretty good for price."

Miinukset: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Miinukset: "Old plane."

Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "It was on time"
Miinukset: "Hard seats Boarding was 35 min delayed"

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Plussat: "Absolutely everything perfect."
Miinukset: "Through my own fault I ordered a different seat instead of window seat. :)"

Plussat: "Boarding was on time"
Miinukset: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Plussat: "Plane was comfortable and new."
Miinukset: "Nothing really."

Miinukset: "The flight was late, real late."

Plussat: "Courteous crew"

Plussat: "Comfort, food and service are better than average."
Miinukset: "When stewardess opened overhead locker, something fell on my head."

Plussat: "Nothing particular"
Miinukset: "Nothing particular"

Miinukset: "Some toilet facilities out of order and some slow service"

Plussat: "Short, lots of leg space"

Plussat: "Crew was great."
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Miinukset: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Plussat: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Miinukset: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Miinukset: "Meal choice missing kosher non-gluten combination."

Miinukset: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"

Plussat: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Miinukset: "The wi-fi did not work on our flight"

Plussat: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Miinukset: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Plussat: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Plussat: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Miinukset: "One bag did not arrive in Toronto, apparently delayed in Paris."

Plussat: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Miinukset: "Business class seats hard. Did not flatten out for sleep."

Plussat: "It was a fine flight"
Miinukset: "no specific feedback"

Plussat: "The crew was fabulous. Very helpful and upbeat!"
Miinukset: "The food wasn’t very good."

Miinukset: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Miinukset: "old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't."

Plussat: "Short flight"

Miinukset: "We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Plussat: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Miinukset: "Food quality and selection. I"

Miinukset: "Unnecessary delay"

Plussat: "Not much, except that I got to Nashville."
Miinukset: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"

Plussat: "new planes, good food, professional vrew"

Plussat: "Selection of films was good"
Miinukset: "BA business class is getting tired and very odd configuration. Ran out of choices for food and breakfast looked like there was not enough to go round. Overnight flight, but food not served for about hour and half, and breakfast served 2 hours before landing."

Plussat: "The crew was great!"

Plussat: "Did not take it"

Plussat: "Crew professionalism"
Miinukset: "Earphone, squashy seat, limited leg space in economy class"

Plussat: "The crew was attentive and smling and fun..the chicken curry was awesome--nice detials on this flight."
Miinukset: "Again seated next to the restroom and the chemical smell but really everything else was wonderful--"

Plussat: "comfortable seat, tasty food, pleasant attendants"
Miinukset: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "Everything it was 100 percent"
Miinukset: "Luggage is held up but I will eventually get it here"

Miinukset: "Just believe overall they could do better"

Plussat: "Everything was great. The seats were comfortable and the crew excellent. The aircraft was clean and easy to get about in."
Miinukset: "Nothing to dislike."

Miinukset: "Late departure caused down stream issues."

Plussat: "Wonderful flight! Excellent, extremely friendly service! Could not have been better!"

Plussat: "Seating quality was good Crew was fine"
Miinukset: "They could be better, friendlier"

Miinukset: "Arm rest not going up for 11 hour flight not good . Trash not collected"

Plussat: "The website would not allow me to enter my passport details as I have PR status. As a result I could not select a seat of choice. it would be much better if PR details could be added when passport info is not accepted. The flight was fine"

Plussat: "Comfortable seats ,nice crew"
Miinukset: "Entertainment"

Plussat: "In flight entertainment and meals were great. Flight was on time."
Miinukset: "Very crowded and difficult to move. Also, would have liked more water service - had to go ask for water a few times since service was not offered regularly."

Plussat: "Modern plane, great crew"
Miinukset: "Free seat next to me, kept getting filled by unassigned passengers, cramping my situation. One old lady took the seat & was snoring."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Miinukset: "According yo the kayak app on the moment of booking the flight was going to Heathrow, but it went to Gatwick. In addition, the tariff did not include one checked luggage as shown on the app as well. Really disappointed with my first use of kayak."

Plussat: "The flight crew including the flight attendants."
Miinukset: "Although the seats had some leg room more than many airlines, the leg room is tight for a ten hour flight. Again I paid money thinking I was purchasing more leg room. I’m not sure what the charge was for???"

Miinukset: "Disorg"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Miinukset: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."

Miinukset: "The flight was cancelled due to hurricane Harvey."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "Great flight, comfortable and the entertainment was perfect! The 10 hours flew by very quickly and the crew was amazing! Hey"

Plussat: "Had to pay for water on an international flight. That felt like buckle and diming."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "The customer service representatives are very apologetic and helpful."
Miinukset: "Lack of punctuality. For any flight through British Airways, do not expect to be on time. Both flights were delayed; significantly so that the group I was with ended up missing the connecting flight (that shockingly left on time)"

Plussat: "Efficient and polite crew and excellent entertainmemt!"
Miinukset: "Nothing!"

Plussat: "British Airways certainly has slipped. Very mediocre service."
Miinukset: "Didn't tell us if/when we would be eating. I called for a flat attendant twice, with no response. When I pointed this out, she said that she knew they would be coming through the cabin with drinks, so she didn't bother to respond. Just so long as it was easy for her..."

Plussat: "Arriving safely."
Miinukset: "The temperature was annoyingly hot on board."

Plussat: "Pleasant and helpful crew;"

Plussat: "Flight left and arrived ontime and early both departure and arrival."
Miinukset: "Seats are a bit uncomfortable in economy,"

Plussat: "Beautiful plane. Wonderful service. Even landed 30 minutes early. I cannot say enough good things about BA."
Miinukset: "Missed the second meal."

Plussat: "Nothing."
Miinukset: "Nothing"

Plussat: "We made it to our destination."
Miinukset: "The airline misplaced our stroller and one of our cases. We felt abandoned."

Plussat: "Service with a smile! My bag didn't make it back from Heathrow to Newark but British Airways was on top of it. They apologized for the inconvenience and located my bag and I had it within 48 hours. I HIGHLY recommend this airline to everybody!"

Miinukset: "I am so glad the lady in front of me did not recline her seat. My knees was pressed against the seat in front of me during the whole flight. It's really annoying that there is no knee or leg room. Be warned you have to pay for everything on this flight. And a G&T is £10"