Etsi halvat lennot välille Helsinki - Tokio

Plussat: Professional and friendly crew. Food was excellent

Miinukset: Very professional and friendly crew. Food quality was excellent.

Plussat: The cabin crew was excellent -- friendly, always helpful, energetic.

Miinukset: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Miinukset: Better food

Plussat: The crew was great and food very good

Miinukset: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Plussat: Great

Miinukset: Everything was fine

Plussat: Flight was excellent crew awesome.

Miinukset: Nothing

Miinukset: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Plussat: A350, very comfortable and quiet. Good crew and pleasant flight

Miinukset: cabin temperature was a bit too high through the night.

Miinukset: A better breakfast...

Miinukset: It was late

Plussat: The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive.

Miinukset: All of the less than good, obvious!

Plussat: Professional crew. Good simple check in.

Miinukset: Nothing.

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Miinukset: Still don’t have my luggage yet

Plussat: Crew amazing.

Miinukset: Food variety should be increased.

Plussat: Very good entertainment system.

Miinukset: Food was horrible. No drink service. Old seat.

Plussat: Liked the plug/outlet availablity and the movies.

Miinukset: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Miinukset: One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: Made it

Miinukset: Nothing in particular

Plussat: Check in was so easy.

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plussat: Business class is the best

Plussat: The crew provide good service but personally i did not like the food that could be lot better.

Miinukset: Earphones never connects at my seat either other seat it’s was little hard to watch movies

Miinukset: Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies.

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Plussat: Itinerary - hours of flight

Miinukset: Dinner could have been earlier

Plussat: One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period.

Miinukset: She could have informed me they where no longer available.

Plussat: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Miinukset: Better entertainment selection.

Plussat: crew was decent

Miinukset: everything

Plussat: Seat was not super comfortable. Crew was excellent.

Miinukset: There was no online checkin or any ability to choose seats on your app.

Plussat: Seat spacing, food, crew Everything

Miinukset: There was a delay of more than 1 hour.

Plussat: Excellent service for affordable price

Miinukset: Flight was delayed

Plussat: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Plussat: Crew amazing, seats were comfortable.

Miinukset: I had no vegetarian dinner

Miinukset: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Plussat: The on-flight crew was great, very helpful and friendly.

Miinukset: The check-in staff required me to check my poster (for an academic conference), which has never happened to me or any of my colleagues before because the poster fits on top of luggage in the carry-on bins.

Miinukset: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Miinukset: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: The sitting quite comfortable, have space for the legs. Food was fine.

Miinukset: One kind of ice-cream only !! Why only Vanilla ? Should have at least 2 different, to choose from.

Miinukset: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Plussat: Simple check in and boarding, right on time.

Plussat: Crew was attentive and informative of delays

Miinukset: This was American Airlines .. my Bags came out late even though i was in Biz Class

Plussat: Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.

Miinukset: Nothing. The experience for international economy was perfect.

Plussat: Professional and friendly crew

Miinukset: Food quality from Jakarta is bad

Plussat: Nice staff

Miinukset: Seats are too small, I don't have space for my upper legs.

Plussat: Food was extremely good for economy & professional & experienced cabin crew.

Miinukset: 747 showing its age!

Plussat: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Plussat: I got an aisle seat right near the bulkhead with so much leg room. There were so many free amenities. It was the biggest plane I'd ever seen - very well kept and clean. Crew was nice and quick with service.

Plussat: Overall price and comfort is ok. Seats pretty small. Crew don’t pay attention for kids that screaming a lot.

Miinukset: Great plus is a direct flight and price

Miinukset: New terms about hand luggage is worser then in RyanAir

Plussat: Air crew was super and seats comfortable

Miinukset: Everything was super thank you

Miinukset: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.