Etsi halvat lennot reitille Helsingistä $[21033-Tokioon

Miinukset: "Nothing. This company deserves its reputation for excellence."

Plussat: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"

Miinukset: "Entertaining in English"

Plussat: "Yes."

Plussat: "Very comfortable and nice atmosphere"

Miinukset: "Over all"

Plussat: "No complain"

Plussat: "Nothing"
Miinukset: "."

Plussat: "even though middle seat, there was enough leg room to rest comfortably."

Plussat: "none"
Miinukset: "very poor communication of information"

Plussat: "Very friendly and polite. Very helpful and on time."

Miinukset: "Nothing"

Plussat: "Everything was excellent no complaints"

Miinukset: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."

Plussat: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."

Plussat: "The crackers design beside the meal and different colors of the sleepers."
Miinukset: "Ear phone is not so comfortable!"

Plussat: "Polite friendly and attentive Staff. From checking in to inflight."

Plussat: "Movie choices"
Miinukset: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Miinukset: "Airplan so old and ac not work super hot."

Plussat: "All was efficient but no standout"
Miinukset: "Nothing was bad enough to mention this column"

Miinukset: "Didn't get to go. Thanks for selling me worthless insurance."

Plussat: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."

Plussat: "That it was comfortable."

Plussat: "cost performance"
Miinukset: "non-flat seat"

Plussat: "The flights were generally ok. Flying coach.."
Miinukset: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."

Miinukset: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"

Plussat: "Great staff and washlet toilets on board."
Miinukset: "I ended boarding last not one of the first as other airlines."

Plussat: "Last minute accommodation for Muslim meal was awesome!"
Miinukset: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

Miinukset: "being moved"

Miinukset: "Very long lines at the security gate at Itami. Difficult web check in."

Plussat: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Miinukset: "Nothing- I'd fly with them anytime."

Plussat: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Miinukset: "Everything!"

Plussat: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Miinukset: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."

Plussat: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Miinukset: "2nd meal, some sort of a rice seafood mixture"

Miinukset: "nothing"

Plussat: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Plussat: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."

Miinukset: "none"

Miinukset: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Plussat: "Foods are good, crews are good."

Plussat: "A sense of quiet efficiency. On time and courteous."
Miinukset: "N/A"

Miinukset: "Great"

Plussat: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Miinukset: "Air temperature was super hot and uncomfortable."

Plussat: "I was treated like an important customer. Many airlines do not do this."

Plussat: "Just okay."
Miinukset: "Som studies need more experience to customers"

Miinukset: "Boarding was not done by numbers or range of numbers."

Plussat: "Very comfortable with delicious meal!!"

Plussat: "Everything"

Miinukset: "Selecting seats online"

Plussat: "Well maintained plane, nice staff and over very comfortable."
Miinukset: "The wifi worked only 1 hr of the 3 hrs I bought"

Plussat: "Some of your reservations staff in Los Angeles needs to be counseled"
Miinukset: "Been more polite especially mike in your mileage program."

Plussat: "no -all that was amazing was the complete idiocy of ana"
Miinukset: "virtually everything was a unacceptable starting with the gate staff ..."

Plussat: "Almost everything"
Miinukset: "Slightly delayed"

Miinukset: "Excellent"

Miinukset: "the seats are not reclined, not comfortable at all"

Plussat: "Everything!!!"
Miinukset: "My experience overall is fantastic"

Miinukset: "Old Aircraft Interior, could be more comfortable"

Plussat: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Miinukset: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."

Plussat: "The cabin staff were extremely caring."

Plussat: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Plussat: "Loved from the booking on kayak and all the services provided by the airline until landing."
Miinukset: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"

Miinukset: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Plussat: "All."

Plussat: "Staff was great and both the terminals and onboard"

Plussat: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Miinukset: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."

Miinukset: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Plussat: "It was alright."
Miinukset: "Prepare to wake up with neck pain."

Plussat: "Very polite staff"
Miinukset: "The curry made me sick and the movies were outdated."

Plussat: "Excellent"
Miinukset: "N/a"

Miinukset: "I was pleased with all."

Plussat: "Staff are super kind."
Miinukset: "---"

Plussat: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Miinukset: "Everything perfect for me!"

Plussat: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Plussat: "free movies"
Miinukset: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Plussat: "Very nice plane, enough room, didn't feel cramped"
Miinukset: "Had to switch gates 2 times"

Plussat: "Everthything"
Miinukset: "Nothing"

Plussat: "Almost everything was good"
Miinukset: "Check in was complicated."

Plussat: "Most of all are good."
Miinukset: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."

Plussat: "5 stars all around 5 stars around"

Plussat: "Efficient, courteous crews,"
Miinukset: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."

Plussat: "leg room!"

Miinukset: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."

Miinukset: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Plussat: "Ana is the best"
Miinukset: "Nothing"

Plussat: "I love ANA airlines ❤"

Plussat: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Miinukset: "N/A"

Plussat: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."

Plussat: "Nice new plane"
Miinukset: "Delayed boarding"

Plussat: "Staff are very attentive and helpful; the entertainment system is top class"
Miinukset: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Plussat: "everything was so smooth!!"
Miinukset: "entertainment : wish there were more japanese comedies!!"

Plussat: "Great movies!!"
Miinukset: "Terrible seats- difficult to find s confirtsble position."

Plussat: "It was clean and nice"

Miinukset: "Not enough English movies/tv shows"

Miinukset: "I waited 20 minutes for my baggage to return"

Plussat: "All"
Miinukset: "Nil"

Miinukset: "The seats were uncomfortable to sleep in."

Plussat: "nice sevice"

Plussat: "Nothing"
Miinukset: "Everything and being on time and not loosing all my luggage"

Plussat: "The crew was very good. Seat was comfortable."
Miinukset: "Running water in the bathroom."

Plussat: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Miinukset: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Miinukset: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"

Plussat: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Plussat: "Everything alright"

Plussat: "Nothing as such"
Miinukset: "Was in 9D both USB power and touch screen not working ."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Miinukset: "Great selection of movies and the food was really good as well."

Plussat: "EVERYTHING!!!"

Plussat: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."

Plussat: "Own entertainment device"
Miinukset: "No snacks"

Plussat: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Miinukset: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."

Plussat: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Miinukset: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Miinukset: "Ok"

Plussat: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."

Plussat: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Plussat: "Good food and good hospitality"

Plussat: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Miinukset: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Plussat: "Food was good. Quick response to call"
Miinukset: "Toilet wasnt clean enough. Not offered water regularly"

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Plussat: "Very comfortable wii sleeping compartment"

Plussat: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Plussat: "All around great airline. Comfortable for super long flights and completely accommodating."

Plussat: "Every thing is great."
Miinukset: "Food Seat great service"

Plussat: "great staff"
Miinukset: "Some of the head phone are not working at all...."

Plussat: "Crew courtesy, exceptional service"

Plussat: "All around a great experience."
Miinukset: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."

Miinukset: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Miinukset: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Miinukset: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Miinukset: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Plussat: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."

Plussat: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Miinukset: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"

Plussat: "Clean. Friendly staff. Good food. Good entertainment."
Miinukset: "Small cramped seats."

Plussat: "Crew professionalism"
Miinukset: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"

Plussat: "Overall OK food not all that up to the mark"
Miinukset: "3 out of 4 bags did not arrive even after 1 day of journey completion"

Plussat: "Flight was great, best over seas flight I've ever had!"
Miinukset: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"

Plussat: "everything went perfect , tank you KAYAK"

Plussat: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Miinukset: "Attention to special needs"

Plussat: "Plane"
Miinukset: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Miinukset: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"

Plussat: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."

Miinukset: "pizzaafan@yahoo.com"

Plussat: "Journey was ok."
Miinukset: "Flight was on runway for more than 45 mins. I had to run to catch my connecting flight. If the flight had to wait then why on runway after landing. Anyways I barely caught my connecting flight."

Plussat: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Miinukset: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

Plussat: "After long takeoff delay, made up most of time to land less delayed. Bagge arrived more quickly than I EVER experienced a Hamad Airport."
Miinukset: "Boarding started very late so we knew takeoff would be delayed. Flight attendant woke me up from sleep to ask if I wanted breakfast."

Miinukset: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"

Plussat: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Miinukset: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Plussat: "Professional and friendly Crew & the movies"
Miinukset: "Too cold, seats to narrow, food not so tasty."

Plussat: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"

Miinukset: "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"

Miinukset: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Miinukset: "I didn’t have a pillow."

Plussat: "Service is up to par. Seat is good. Enough legroom. Smooth flight"
Miinukset: "The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight."

Plussat: "Nil"
Miinukset: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Miinukset: "The seat was a bit small for me, legroom a bit tight."

Miinukset: "Too salty for the meal"

Plussat: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Miinukset: "More choices foe veg meals"

Plussat: "Modern flight and silent Large monitor"
Miinukset: "Uncomfortable seats Degraded quality of food and drinks"

Miinukset: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"

Plussat: "Not much, quick though"
Miinukset: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Miinukset: "Worst flight experience ever-"

Miinukset: "Kosher meal served lukewarm"

Plussat: "Great food, great movie selection."
Miinukset: "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."

Miinukset: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."

Miinukset: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."

Plussat: "Absolutely nothing"
Miinukset: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."

Plussat: "FLIGHT WAS CANCELLED"
Miinukset: "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"

Plussat: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Miinukset: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."

Plussat: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."

Plussat: "I like most of everything from this airline, Cathay Pacific."
Miinukset: "bathrooms should be cleaned more often"

Plussat: "Cathy service"
Miinukset: "Amazing"

Miinukset: "food was horrible. Please improve the quality and quantity."

Plussat: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Miinukset: "Cathay Pacific does not participate in TSA PreCheck."

Miinukset: "We were late leaving HK but that is all. Minor in overall scheme of the journey."

Miinukset: "Seat didn't recline"

Plussat: "Service was great."
Miinukset: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."

Plussat: "Boarding was smooth."
Miinukset: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Miinukset: "Very delayed"

Plussat: "Good leg room in coach. Comfortable seats."
Miinukset: "All good"

Plussat: "All as expected - no surprises"

Plussat: "The plane actually arrived an hour earlier than expected."

Plussat: "Went up and down as planned."
Miinukset: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."

Plussat: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Miinukset: "None experienced"

Plussat: "For a long flight, it was comforable."
Miinukset: "There could have had more fruit for snacks."

Plussat: "Food was better than average Seats were not too cramped."
Miinukset: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."

Miinukset: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Plussat: "The food"
Miinukset: "seat did not recline."

Plussat: "It was the best that it could be. Our flight was late and we got the airport early, so the flight attendants put us on an earlier flight so we could make our connection!"

Plussat: "Excellent job with the aircraft"

Plussat: "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
Miinukset: "A bumpy ride but couldn't be helped."

Plussat: "Flight attendants were great."

Miinukset: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"

Plussat: "The staff was very helpful and friendly. Location was perfect."
Miinukset: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Plussat: "Great service."
Miinukset: "Nothing to complain about."

Plussat: "AWESOME!"

Plussat: "yes"
Miinukset: "nothing"

Plussat: "Nothing was good"
Miinukset: "Everything"

Plussat: "comfortable plane: new, new media systems, leg room. usb to charge my phone."
Miinukset: "I ordered a special meal, and I did not get it. The response I got from the crew was: 'so you refuse to take the regular meal? we will report you didn't get what you ordered'. and I stayed hungry. In general, the crew wasn't very welcoming."

Plussat: "They lost my luggage and no one knows where it is!"

Plussat: "The flight crew was excellent. Very attentive, even in coach. Amenities were good. The food was adequate to good."
Miinukset: "The seats were a bit hard. Still, the legroom wasn't any worse than a domestic flight."

Plussat: "I did like the food, very nice stuff."
Miinukset: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"

Plussat: "Every thing. Food travel and crew"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Crew was good Comfortable seats"
Miinukset: "food could have been better"

Miinukset: "The Turkish government not allowing me to use my ticket."

Miinukset: "Security lines for US departure way too long. Turkish Airline needs more people to speed up process."

Plussat: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
Miinukset: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."

Plussat: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Miinukset: "The entertainment system touch is poor. Unable to use when it does not respond correctly"

Plussat: "Direct flight"
Miinukset: "No entertainment on the plane. No TVs, movies, etc. It was an old plane and old fashioned flight."

Plussat: "Boarding was easy"
Miinukset: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Plussat: "All of it best flying experience to date"

Plussat: "The crew on the plane was kind, accommodating, and polite. Free alcoholic drinks helped with the long list of negatives aspects of the flight."
Miinukset: "Every flight was 30+ minutes late. Crew members at the gate were consistently on their phones and delayed service substantially. Not only am I incredibly frustrated that I could not bring my laptop onboard to do work, but the fact I wasn't told until right at boarding and it took extensive time to reclaim it makes Turkish airlines on par with Ryan Air for inconveniencing its customers. At baggage claim, the crew loaded our baggage on the incorrect track, making it take even longer to receive it. Seats and leg room are sub par. As someone who is 6'3, when the person in front of me put their seat back, I was forced to take a metal bar on the back of their seat to my knees (no matter the position). I will be recommending to both family and friends that they should avoid this airline at all costs."

Plussat: "Great entertainment, headphones, booze and food"

Plussat: "Non- stop option! Great food."
Miinukset: "Some of the crew members had an attitude issues and they weren't as attentive as others."

Plussat: "Flight attendance service is great"
Miinukset: "Boarding process too complicated with several security check points make the travel more difficult"

Miinukset: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."

Plussat: "Service was amazing! Highly recommend."

Plussat: "The service was good"
Miinukset: "Didn't like the airplane. Bit old. Too long till boarding."

Plussat: "friendly crew and superior service"

Plussat: "Turkish staff places the comfort and convenience of their passengers high on their priorities. Crew is friendly and efficient, very helpful. I preferred it over my Emirates experience"

Plussat: "On board entertainment."
Miinukset: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."

Miinukset: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Plussat: "See above. The food was excellent"
Miinukset: "Our seats did not recline"

Plussat: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."

Plussat: "The steward was very nice. He let me store my special salad and pudding."

Plussat: "I Like the food and movies"

Plussat: "Good food choices and entertainment"
Miinukset: "Leg space and seat width"

Miinukset: "The flight attendant was kind of rude. They ignored what I would say when the drinks came around. Also, one of them would try to hurry me and always tap on my shoulder instead of just saying "excuse me""

Plussat: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Miinukset: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."

Plussat: "Liked that the flight was on time and the plane clean. Online seat selection and check in was helpful but there was no wait at the airport either."
Miinukset: "No inflight entertainment. Food was poor, but it was only a short flight."

Plussat: "Crew friendly attitude, seats, comfort, food and entertainment choice were top class."
Miinukset: "Gate changed 2 times, many had to run long distance between gates, take-off was 40min late. loud and useless (no english) flight announcements would wake me up each time"

Miinukset: "The flight from DXB was delayed, causing us to miss the connection to LIS in IST. 2 hours after standing at the transfer desk they put us on a flight to LIS via CDG. Luggage was kept in IST. Now we are in LIS with no luggage and no confirmation on its whereabouts. Lost and found staff at LIS (Portway) showed total confusion in claiming luggage was in CDG. Today two planes arrived in LIS from IST, none of them with our luggage. Screen shows my name with mention "Not loaded" regarding the luggage. This incompetence is unacceptable from "Europe's best airline". This title is misleading advertising and should not be allowed."

Plussat: "Everything was great!"

Plussat: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Miinukset: "More legroom would be nice. Boarding was a bit delayed for no visible reason."

Plussat: "Food very good."
Miinukset: "I was told I had an aisle seat but it was not on the aisle. Why not tell the truth?"

Plussat: "Got home."
Miinukset: "Kept us in line to board for 30 minutes. then announced a delay. No service due to short bumpy flight. Probably nobody's fault but..."

Plussat: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Plussat: "Direct flight is good. Dinner was good."
Miinukset: "Food for dinner was good but lunch was not not great. Crew was very unfriendly to especially Turkish passengers. Short answer for questions and no smile at all especially the ones on our side."

Plussat: "The employees were kind and helpful to the weary travelers. They served with a smile."

Miinukset: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Nothing"
Miinukset: "This was not a business class seating arrangement"

Miinukset: "Boarding need to more organized."

Plussat: "Food was good"
Miinukset: "Crew members keep forgetting when I asked to bring some water. I asked 3 times."