Etsi halvat lennot välille Helsinki - Tokio Naritan kansainvälinen lentoasema

Miinukset: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Plussat: "Nothing to complaint. Excellent airline nowadays"

Miinukset: "Very good airline except for the fact that the staff at Narita airport."

Plussat: "Wonderful crew"

Plussat: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Plussat: "Perfect service, never had a more pleasant and attentive crew"
Miinukset: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Miinukset: "Flight attendants"

Plussat: "Service was excellent. Premium economy seats well worth the few extra $$."

Plussat: "The food the service and the staff"

Plussat: "The food the service and flight was great"

Miinukset: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Plussat: "Easily upgrade to premium economy class"
Miinukset: "Some staff lack of basic english"

Plussat: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Miinukset: "in-flight Wifi is not working"

Plussat: "It was very good no prO lens at all:)"

Plussat: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Miinukset: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "Beautifully presented and tasty Japanese food. Electronic windows."
Miinukset: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Miinukset: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Plussat: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Miinukset: "Double standard"

Plussat: "So cramped. Very uncomfortable flight."

Plussat: "Great service."

Plussat: "I got an upgrade!"

Plussat: "The meals. The attention to service details. The seats are better."
Miinukset: "Ticket reservation follow up."

Plussat: "Superb services!"
Miinukset: "I don't think there's anything I didn't like during my journey"

Plussat: "Nothing"
Miinukset: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Plussat: "Service was amazing. Flight attendants were very..attentive!"

Plussat: "Excellent service overall"
Miinukset: "Nothing particular"

Plussat: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Miinukset: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"

Plussat: "Movie choices"
Miinukset: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Plussat: "Very nice , good service"
Miinukset: "None"

Plussat: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Miinukset: "Nothing, it was a very positive experience."

Plussat: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Plussat: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."

Plussat: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Miinukset: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."

Miinukset: "Great airline great service. Haihly recommended"

Plussat: "The friendliness of the crew and the comfort of the seat + size of the screen"
Miinukset: "Possibly more food options could of been better, only had western or Japanese option"

Plussat: "Simply excellent !!!"

Plussat: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Miinukset: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."

Plussat: "The Japanese crews were excellent on board."
Miinukset: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."

Miinukset: "Airplan so old and ac not work super hot."

Plussat: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Miinukset: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Plussat: "Service"

Plussat: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Miinukset: "Nothing."

Miinukset: "Why does the shorter of the two flights have more comfortable seats?"

Plussat: "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
Miinukset: "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."

Plussat: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Miinukset: "Nothing."

Plussat: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Miinukset: "No food offered, not even a biscuit, only very basic drink selection."

Plussat: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Miinukset: "Can't think of anything, everything was very good."

Plussat: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Miinukset: "I can't think of anything that wasn't good."

Miinukset: "My flight got canceled but nobody responded from flyus.com"

Plussat: "The crew was v good"
Miinukset: "The seats and boarding staff"

Plussat: "Crew was great, but food I like more like Emirates."
Miinukset: "No headphones and was not possible to watch movie."

Miinukset: "coffee is to strong and to many spicy foods"

Plussat: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Miinukset: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Plussat: "Everything normal as expected on an economy class nothing special."
Miinukset: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Qatar is the BEST First Class airline in the world."
Miinukset: "Everything was amazing!"

Plussat: "Crew is amazing"
Miinukset: "The Entertainment screen wasn’t working"

Plussat: "Good flight"

Plussat: "The crew was amazing"
Miinukset: "it would be better if the flight departure on the scheduled time"

Plussat: "Crew was very polite and helpful."
Miinukset: "Quality of food could be better Hindu meal was not as good as expected"

Plussat: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Miinukset: "Food was terrible. Except for the dessert which was good."

Plussat: "The entertainment was good."
Miinukset: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Plussat: "The A330, despite being an old plane, had really good recline."
Miinukset: "The entertainment was very outdated."

Plussat: "The seat was comfortable, and food was very nice."
Miinukset: "Nothing I could think of"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Boarding was very smooth."
Miinukset: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Plussat: "Great staff, great comfort. Great airline!"
Miinukset: "The boarding system is somewhat confusing with 5 different zonings."

Miinukset: "Delays twice which cost me lots of stress and taxi $"

Plussat: "Was the crew amazing and nice"

Plussat: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Plussat: "Plenty of beverage service and food was very good."
Miinukset: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."

Plussat: "Staff were fantastic."
Miinukset: "Better movies please."

Plussat: "As efficient as ever"

Plussat: "Good Service.Efficient"
Miinukset: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Plussat: "Qsuite is the best flight experience I've ever had by a long, long way."

Plussat: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Miinukset: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."

Plussat: "Everything ,good service ,friendly crew affordable rates"
Miinukset: "Nothing"

Plussat: "Food and entertainment was fine."
Miinukset: "Crew was not very organized or helpful. Need more training/experience."

Plussat: "The crew were fab"

Plussat: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Miinukset: "Nothing"

Plussat: "Too tired after almost 24 hours traveling. No complaints."

Plussat: "Q-suites and business class flight crew."
Miinukset: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Plussat: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Miinukset: "Can't find any fault...Sorry!"

Plussat: "Nice airplane, great crew."
Miinukset: "Beef stroganoff was terrible"

Plussat: "NA"
Miinukset: "NA"

Plussat: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Miinukset: "Ok"

Plussat: "empty seat next to me!"
Miinukset: "more cramped than akld to doha"

Plussat: "Polite crew, food was pretty good."
Miinukset: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Plussat: "Faultless as per usual QA flights"

Miinukset: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"

Plussat: "Very comfortable flight with excellent service."

Plussat: "Overall a good service with good food."
Miinukset: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Plussat: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Miinukset: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Plussat: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Miinukset: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Plussat: "Seats were very comfortabe"
Miinukset: "Food was not great. It took over an hour for the bags to come through at JFK."

Plussat: "The crew was helpful and nice"
Miinukset: "Better seats and cost should be less"

Plussat: "The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy."
Miinukset: "It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it."

Plussat: "The entertainment was good."
Miinukset: "Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while."

Miinukset: "Finest Airline and service I have encountered and I am almost 2 million miles!"

Plussat: "The flight departed and arrived on time."
Miinukset: "The plane was not the same plane I booked travel on. They changed it, so if it’s the 777 then it is basically widebody short haul seating in business, with a lay flat price! The seats are old and don’t work well. This has been an issue on all the flights I’ve taken between Tokyo and HKG."

Plussat: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Miinukset: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Plussat: "Professional and friendly Crew & the movies"
Miinukset: "Too cold, seats to narrow, food not so tasty."

Plussat: "nothing"
Miinukset: "3 hours delay for a flight of 1 h 45 min"

Plussat: "Excellent crew"
Miinukset: "More comfortable seats"

Plussat: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Miinukset: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Miinukset: "Docking at an air bridge rather than taking a bus"

Plussat: "The luggage space was good."

Plussat: "seats are comfortable"
Miinukset: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Miinukset: "flight delayed as usual"

Miinukset: "flight delayed as usual"

Miinukset: "Not much"

Plussat: "Crew was very nice and did what they could."
Miinukset: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."

Miinukset: "Everything compared to Emirates or Etihad"

Plussat: "All gud"
Miinukset: "Extra things like toothpaste etc must have been provided to all"

Plussat: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Miinukset: "Nothing"

Miinukset: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Miinukset: "I didn’t have a pillow."

Miinukset: "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"

Plussat: "Very delayed flight that resulted to missed my flight going to davao"

Plussat: "Nil"
Miinukset: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Miinukset: "The seat was a bit small for me, legroom a bit tight."

Plussat: "All the flights had bad Kosher food"

Miinukset: "Too salty for the meal"

Plussat: "Good crew, new plane, Ok food, good drinks"
Miinukset: "The seats are really uncomfortable"

Miinukset: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."

Plussat: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Miinukset: "Food was mediocre in flavour and variety."

Plussat: "Crew provided excellent service, seats were comfortable and food and drinks were great."

Miinukset: "Cancelation process was too poor customer service was also too poor. And high cancellation fee. Customer service representatives did not tell me when I am going get the money back and also weather my ticket is also canceled or not."

Miinukset: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."

Plussat: "We got to our destination"
Miinukset: "Premium Economy waste of money , staff don’t clear rubbish away No room very disappointed won’t do it again"

Plussat: "Friendly staff"

Plussat: "Little more leg room! A good flight overall"
Miinukset: "Flying time too long!"

Plussat: "Food"
Miinukset: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"

Miinukset: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"

Miinukset: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"

Plussat: "Not much, quick though"
Miinukset: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Plussat: "Crew was nice food was great"
Miinukset: "All good"

Plussat: "My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight."

Plussat: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."

Plussat: "Staff onboard were extremely helpful."
Miinukset: "Cathay Pacific lounge (The Peir) didn't broadcast boarding announcements so we nearly missed it."

Plussat: "Schedule of the flight"
Miinukset: "The food can definitely improve a little more."

Plussat: "Left on time arrived early. Staff excellent."

Miinukset: "3h delay on the way in 1h delay on the way back"

Plussat: "Overall speaking CX flights quality has been declining over recent years"

Plussat: "Na"
Miinukset: "Na"

Plussat: "The flight was excellent, and the team worked very well."

Plussat: "It was ontime"
Miinukset: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Plussat: "The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew"
Miinukset: "The crew should have been there with the passengers"

Miinukset: "Vegetarian food. 30% of people are vegetarian"

Plussat: "Comfortable for that sort of journey"
Miinukset: "N/a"

Plussat: "Great crew, confortable seats, free complimentary internet service"
Miinukset: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Plussat: "Better seats clean bathroom"

Plussat: "Very smooth, staffs were nice, meals were good but the bathroom was filthy."

Plussat: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Miinukset: "I wish I could have access to wifi on the plane, to tell my family how I was doing."

Miinukset: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Plussat: "We arrived in Athens eventually"
Miinukset: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Miinukset: "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."

Miinukset: "No entertainment"

Plussat: "Friendly flight attendants"
Miinukset: "Long layover hours at Istanbul airport . Had to ask for meal voucher at Istanbul airport since the airline does not issue it ."

Plussat: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Miinukset: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Plussat: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Miinukset: "There was nothing really to dislike here."

Plussat: "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Miinukset: "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."

Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing"

Plussat: "Great good entertainment n crew provided warm and courteous service"
Miinukset: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Plussat: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Plussat: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Plussat: "Food as per.always was.great and choice of entertainment also good."
Miinukset: "Bording was delayed because of inbound flight delays."

Plussat: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Miinukset: "Business class gets only one small lavatory."

Plussat: "The recline and comfort of the seat is good, and the map and entertainment system is OK."
Miinukset: "The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case."

Miinukset: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"

Plussat: "Planes to be on time"
Miinukset: "Plane was late 40 minutes"

Miinukset: "The head phones are terrible."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "Istanbul Airport has good facilities and F&B options"
Miinukset: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Plussat: "Food and service is excellent. Istanbul lounge is great."
Miinukset: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Plussat: "Food"
Miinukset: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Plussat: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."

Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plussat: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Miinukset: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Miinukset: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"

Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Plussat: "Plane clean, newish. Went up, took us there, landed."
Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Miinukset: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Plussat: "Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Miinukset: "The worst airline I have ever flown with, worst disruption management. No care for customers."

Miinukset: "My entertainment set didn't work"

Plussat: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Miinukset: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Miinukset: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Plussat: "I am a disabled passenger. Turkish look after me well."
Miinukset: "No complaints. Good service"

Plussat: "we ware attisefy for are first time in bisness clas"

Miinukset: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Plussat: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Miinukset: "Flight got delayed 30 minutes"

Plussat: "Very friendly crew and on time with no problems."

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Plussat: "Entertainment was amazing"
Miinukset: "Seats a bit hard"

Plussat: "The crew are amazing! Attentive and friendly."
Miinukset: "The seats could have been bigger."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Miinukset: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plussat: "quick/efficient boarding - good staff - good food - easy flight !"
Miinukset: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plussat: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Miinukset: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Everything OK"

Miinukset: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plussat: "Efficient boarding system, clearly signposted. Professional staff"

Miinukset: "You are almost always late!"

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Plussat: "On time"

Plussat: "Good flights. Good prices."

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Everything. A truly faultless experience!"
Miinukset: "Nothing"

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Easy Boarding"

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Miinukset: "suitcase didn't turn up, although connection was quite tight"

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Flight was efficient enough and staff were friendly."
Miinukset: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plussat: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Miinukset: "Nothing to improve"

Plussat: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Miinukset: "lack of meal options"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"