Etsi halvat lennot reitille Istanbulista $[81-Suomeen

Plussat: "Flight arrived on time."
Miinukset: "Boarding was unnecessarily chaotic."

Plussat: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Miinukset: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Plussat: "Excellent staff."
Miinukset: "Very cramped, even for economy."

Plussat: "I love the food and the movies"

Plussat: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Miinukset: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing"

Plussat: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Miinukset: "Cc"

Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Plussat: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Plussat: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Miinukset: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Miinukset: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Plussat: "Lot of empty spaces"
Miinukset: "Lot of rubbish on the plane"

Plussat: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Miinukset: "No inflight entertainment even for business class passengers."

Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plussat: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Miinukset: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Plussat: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Miinukset: "No negative points to make."

Miinukset: "Need More premier economy seats"

Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Plussat: "Nothing"
Miinukset: "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Miinukset: "My entertainment set didn't work"

Miinukset: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Miinukset: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Plussat: "Food"
Miinukset: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Plussat: "Everything was fine on this flight."
Miinukset: "Everything was fine on this flight."

Miinukset: "The flight was cancelled and I still didnt receice my refund."

Plussat: "The seat was comfortable."
Miinukset: "The entertainment system was not working"

Plussat: "The food was ok."
Miinukset: "I lost my suitcase or had it stolen!"

Miinukset: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Plussat: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Miinukset: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Plussat: "Onboard food was good"
Miinukset: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Plussat: "Very friendly and willing crew."
Miinukset: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Miinukset: "They lost one of our bags."

Plussat: "The boarding was fast and smooth"
Miinukset: "The food"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "They was late for boarding The food is bad It's was my bad experience this travel"

Plussat: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Miinukset: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Plussat: "Food, entertainment system"
Miinukset: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Plussat: "Boarding was orderly"
Miinukset: "No entertainment"

Plussat: "The window seat"
Miinukset: "Nothing"

Plussat: "Friendly comfortable service."
Miinukset: "Boarding could be a bit more orderly."

Plussat: "Everything"

Plussat: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Miinukset: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Plussat: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."

Plussat: "Waiting room is too small I guess til boarding. And need wifi."
Miinukset: "Nope"

Plussat: "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."

Plussat: "Same as above"
Miinukset: "Boarding mess at Istanbul"

Plussat: "Everything but not the food"
Miinukset: "Food was horrible"

Plussat: "The flight was quite comfortable."
Miinukset: "I find it hard work doing such long flights these days."

Plussat: "Helpful crew Good food"
Miinukset: "Our luggage came back damaged and open !"

Miinukset: "No WiFi despite paying. No Kosher food despite ordering."

Plussat: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Miinukset: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Plussat: "Nothing much to say. The crew was polite, kind and professional."
Miinukset: "nothing."

Plussat: "Crew was great, plane was nice"
Miinukset: "delayed again, almost missed connection"

Plussat: "everything from the boarding and check-in process to in flight comfort."

Plussat: "Lufthansa should keep up the standard."
Miinukset: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Miinukset: "The food was sub-standard, though it was described accurately as a snack."

Plussat: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Miinukset: "Would prefer flying with partner United though. Think they offered a better service on board"

Plussat: "Crew very good"
Miinukset: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Plussat: "Captain explained situation in person"
Miinukset: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Service leg room and service with a smile"
Miinukset: "N/a"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Miinukset: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Plussat: "Short flight, snacks, timely take off and landing."

Plussat: "Friendly cabin crew"

Plussat: "great over all experiance. Don't let the other negative reviews put you off"

Plussat: "Same crew. Really nice flight smooth and professional"

Plussat: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Plussat: "The food was tasty but the service was excellent. Lovely staff."
Miinukset: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Plussat: "All"
Miinukset: "Nothing"

Plussat: "Travel is good and comfortable"
Miinukset: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Plussat: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Plussat: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Plussat: "Stuttgart to Frankfurt was good.. ."
Miinukset: "None"

Plussat: "Great service, comfy plane, smooth ride."

Plussat: "The environment was very nice. Relaxed and roomy"

Miinukset: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Plussat: "Quick boarding and arrived early."

Plussat: "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."

Plussat: "The flight had plenty of leg room and a snack with drink was served free which was a nice touch."
Miinukset: "Very cramped seating on first part of journey from Budapest to Munich"

Plussat: "Every thing"
Miinukset: "Nothing"

Plussat: "On time."
Miinukset: "Nothing"

Plussat: "Smooth ride. Almost made up some flight time......"
Miinukset: "No entertainment, Two hour delay......almost missed our connecting flight."

Plussat: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Miinukset: "I can’t think of anything I didn’t like."

Plussat: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."

Plussat: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Miinukset: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Plussat: "The short transist time in Frankfurt"

Miinukset: "Refusal to board as our flight was a few minutes landing"

Plussat: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Miinukset: "Nothing"

Plussat: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Miinukset: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Plussat: "It was all great!"

Miinukset: "flight was delayed. personal works very slow"

Plussat: "Free refreshments. Funny cabin crew!"
Miinukset: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Plussat: "Comfortable, left and arrived on time , smooth check in"
Miinukset: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"

Plussat: "Punctual, efficient, Lufthansa never fail to deliver."

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Decent price for economy comfort seat, 4A."
Miinukset: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Crew members in Amsterdam were very rude and disrespectful"

Miinukset: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plussat: "Crew was good"
Miinukset: "Food"

Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"

Miinukset: "No reading light in my seat..."

Plussat: "The service"
Miinukset: "The food."

Plussat: "Very friendly and helpful crew."

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Everything was clean and well organized."
Miinukset: "The flight was delayed 1 1/2 hours."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Miinukset: "Boarding was confusing and disorganized"

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Miinukset: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Miinukset: "The streaming service didn’t work"

Plussat: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Plussat: "Friendly staff, good service and on time departure/arrival."

Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"

Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plussat: "Got to Amsterdam on time and everything was great including the staff"

Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"

Plussat: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Plussat: "Food and staff were great"
Miinukset: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Miinukset: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "KLM food and service are great"

Miinukset: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Short flight friendly crew"
Miinukset: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Plussat: "everything"
Miinukset: "nothing"

Plussat: "Good"
Miinukset: "Good"

Plussat: "Awesome crew and clean plane."

Plussat: "The crew was professional and polite."
Miinukset: "My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on."

Plussat: "The seats was comfortable."
Miinukset: "It’s Ok enough."

Plussat: "Connection in Minsk"
Miinukset: "more space between the 5rows and upgraded seats"

Plussat: "Yes, the crew was professional and seat was comfortable."
Miinukset: "The flight was delayed for one and half hour."

Plussat: "The chairs and the snack"
Miinukset: "They could have warned beforehand that the flight is for Budapest and Belgrade... people in the transfer bus were in panic to realize that some of them go to another country then the rest"

Miinukset: "Good"

Miinukset: "Vegan meal"

Miinukset: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"

Plussat: "Flight was ok"
Miinukset: "Very bad experience with process leading to boarding. Air France knew nothing about my connecting flight even though it was labeled “Air France”. There was no info on any airline site about my connecting flight either. Lost so much time at airports! Not sure if it was Air France or Bellavia’s issue."

Plussat: "Good seat room, clean, efficient."

Plussat: "Good"
Miinukset: "Good"

Miinukset: "The flight was delayed!"

Plussat: "We have successfully landed"
Miinukset: "The plane we flew from Tbilisi to Minsk was old, noisy while landing, not very clean, the crew was not very attentive during this flight."

Plussat: "On time safe and clean flight with reasonable price"
Miinukset: "No comment"

Plussat: "This plane was very old. Bad seats. Only cold drinks served"

Plussat: "I loved the tea with lemon that was offered. Very tasty!"
Miinukset: "The flight was late but there was no communication about this when boarding. No announcements of any sort. The plane was old (clearly a refurbished old Italian plane), poorly pressurised (painful on the ear popping), and pretty bumpy on the takeoff and landing"

Plussat: "the crew was very professional"

Plussat: "Kind staff"

Plussat: "Plane, crew"
Miinukset: "Really slooooow boarding without announcement that boarding started"

Plussat: "Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)"
Miinukset: "Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)"

Plussat: "всё было хорошо я отметила entertainment одной звездочкой, тк полет был короткий и особой развлекательной программы не предусмотрено"

Plussat: "Attentive staff."
Miinukset: "No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight."

Plussat: "Attentive staff."
Miinukset: "Nothing."

Plussat: "Nothing!"
Miinukset: "Bad weather in Minsk delayed flight more than 7 Hours and Belavia staff did not communicate the reasons for delays to passengers for more than 3 hours into delay. In the end, the purpose of my trip was lost due to the incredible delay and I did not travel in the end. Poor Communication and Poor Handling of Passengers and our Concerns. Czech Air (booking owner) should hold Belavia (operating aircraft) accountable for this poor performance ... not the weather delay, but how they handled (or didn’t handle) passengers and communications."

Plussat: "Flight in time, gentle crew."
Miinukset: "Old airplane"

Plussat: "Flight in time, gentle crew."
Miinukset: "Old airplane"

Plussat: "The prices are fine for Belarus - still not at a Ryanair level tho but better"
Miinukset: "I didn't like the fact that the seating is extremely short (no legspace) forcing me to sit sideways. Really not comfortable. There is of course absolutely no entertainment in the plane."

Plussat: "I love their services and supports. It made my flights more convenient."
Miinukset: "I think everything is good, not bad things mentioned now."

Plussat: "Clean, spacious airplane. Good food. Friendly crew."
Miinukset: "Airport personnel at CDG did not know which gate would be used even after the boarding should have already started."

Miinukset: "Unfriendly crew. No smile. Spoke only in their native language."

Plussat: "Our first time to fly Belavia Airlines and the service is outstanding. It’s the shortest time possible to fly out of St Petersburg to Kraków although there are two layovers in Minsk and Warsaw. The flight cost us reasonable $250 each. The Airport lounge at St Pete and in Minsk are both excellent"

Plussat: "4 hours delay"
Miinukset: "4 hours delay"

Miinukset: "long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted"

Plussat: "Flight was right on time, even a little early"
Miinukset: "sandwiches with white bread"

Plussat: "Friendly crew, punctual, efficiency"
Miinukset: "No veggie food choice - probably to be reserved before"

Plussat: "Everything, it is By far, the gratest line i have used in my trip"

Plussat: "The crew were excellent"
Miinukset: "Child tantrums nearby slightly disturbing, but thats kids?"

Plussat: "Everything"
Miinukset: "Nothing. Manchester ground staff contacted to support my invalid wife went missing and we had to walk over 30 minutes from the plane to the baggage hall."

Plussat: "Alll was good"
Miinukset: "Nothing"

Plussat: "Efficient and friendly"
Miinukset: "All good"

Plussat: "What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again)."

Miinukset: "Food was a nice gesture, but not great."

Miinukset: "a delay for 4 hours"

Plussat: "Excellent job"

Plussat: "Great price!"
Miinukset: "No big complaints, Balavia did what I needed."

Miinukset: "Everything"

Miinukset: "Impossible to check in in EWR to connecting flight"

Plussat: "Nice crew who spoke English"
Miinukset: "No online check in; old plane; late both ways"

Plussat: "The crew is nice"
Miinukset: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Plussat: "El entretenimiento"
Miinukset: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Plussat: "I loved the different features on the screen and the excellent. Customer service on this flights"
Miinukset: "The space on the seat."

Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Plussat: "More leg room"
Miinukset: "Space"

Plussat: "Crew were very good."
Miinukset: "No vegan food available."

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Miinukset: "Staff Curtsy and overall gestures!!"

Plussat: "n/a"
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Miinukset: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Plussat: "Crew memebers"
Miinukset: "Nothing"

Miinukset: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Plussat: "Crew very professional"
Miinukset: "Boarding was a little confusing"

Plussat: "Had decent room space seats comfortable"
Miinukset: "My luggage could have arrived for a start"

Miinukset: "There was no entertainment available."

Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Miinukset: "See above. Overall, very nice experience."

Plussat: "The new movies selection, food was very good, staff more friendly than previous flights"
Miinukset: "Boarding always a problem on MEA we have to wait too long in the queue"

Plussat: "cbvghjkl;"
Miinukset: "mmmm"

Miinukset: "Great experience"

Plussat: "The crew was friendly!"
Miinukset: "Once again no vegetarian options."

Plussat: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Miinukset: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Plussat: "Plane was new, and seatback screen responsive and functional."
Miinukset: "Economy seats not very comfortable, very tightly packed together"

Miinukset: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Plussat: "Very little"
Miinukset: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Miinukset: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Miinukset: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Plussat: "Staff and services all very good definitely"
Miinukset: "Everything was brilliant"

Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Plussat: "Didn’t like the sandwich offered"

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Crew was nice, too short of a flight to figure out more"
Miinukset: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Miinukset: "Missed the flight due to late landing from earlier connection"

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Plussat: "Not much but the staff"
Miinukset: "No room, boarding was slow, zero bag or legroom"

Plussat: "Flight on time"
Miinukset: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Plussat: "Great service"

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "The staff was very nice and friendly"
Miinukset: "One hour delay without any information on embarking and another hour in the plane before departure"

Plussat: "The free glass of red wine when the plane finally took off."
Miinukset: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Plussat: "Very good male crew member. Pilot genuinely apologetic for the delay."
Miinukset: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Plussat: "Nothing"
Miinukset: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Miinukset: "No offer of snack with no egg in it."

Plussat: "I liked the food, the crew, the service"
Miinukset: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Plussat: "I liked the crew, they were professional and tried their best"
Miinukset: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."