Etsi halvat lennot välille Krakova - Suomi

Plussat: The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers.

Miinukset: It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too.

Miinukset: Food

Plussat: Nothing

Miinukset: Everything

Plussat: Service

Miinukset: Delay for both leg trip.

Plussat: Good quality flight better than others I have flew with.

Miinukset: The company didn't notify me about check in, in my flight back to tel Aviv, so they charged me 15 euro in the airport for printing the boarding pass. They don't respond to Emails.. Customers service is not that good. Didn't try calling maybe better to call phone

Plussat: Brand new planes, or just in really good shape

Miinukset: The food and the legroom

Plussat: Nothing

Miinukset: Lost my luggage! Poor customer service! Will never use this company again!

Plussat: Great crew. On time. Wasn't a full flight.

Miinukset: No entertainment or free drinks, that is lame.

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: Pilot kept us informed throughout the flight.

Miinukset: Onboard services.

Miinukset: I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: The crew

Miinukset: More support

Plussat: Flight attendant served snacks and drinks in less than hour’s flight. Well done!

Plussat: The crew was friendly

Miinukset: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Plussat: Service

Miinukset: Delay for both leg trip.

Plussat: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Miinukset: Paying more attention to bags transportation between plains

Plussat: Service

Miinukset: Delay for both leg trip.

Miinukset: This is the last time I perches a flight ticket from you.

Plussat: Free entertainment, excellent food

Miinukset: Cabin was too warm; unable to adjust air at seats

Plussat: Not enough restrooms the food was not the good mor

Miinukset: More choices for food seats not comfortable too narrow no space

Miinukset: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Plussat: The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification

Plussat: The flight was on time

Miinukset: Long waiting for luggage

Plussat: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Miinukset: Paying more attention to bags transportation between plains

Plussat: Price of the ticket

Miinukset: 1) Not allowed to choose my own sit for free - no free sit selection when logged in for a check in 2) Very low quality food and very far intervals between feedings, such a long flight and almost hungry all the time 3)Aircraft seems old and noisy, not so comfortable either

Plussat: Make sure you check in online. You will be charge if you are not .

Miinukset: The food wasn’t the best and they ran out of some food

Miinukset: Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row.

Miinukset: mess in Kiev airport,just one assistant check-in,and huge line-up

Plussat: The flight was on time

Miinukset: Long waiting for luggage

Miinukset: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Plussat: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Miinukset: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Plussat: The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly.

Plussat: Convenient seats in A-380

Miinukset: Drinks were good, but food was bad

Plussat: Nothing

Miinukset: Everything

Plussat: The airplane crew were very reassuring

Miinukset: Gate was changed 3 times and flight was delayed 2 times too!

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Plussat: Hydration station during the long flight. Leg room adequate.

Miinukset: They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Miinukset: Food

Miinukset: This is the last time I perches a flight ticket from you.

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Plussat: Very professional

Miinukset: Lost luggage

Plussat: Not much went well, sorry

Miinukset: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Plussat: The crew were really friendly and made sure we were looked after.

Plussat: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Miinukset: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Plussat: A very quick flight, but the crew was quite friendly!

Miinukset: I would have liked for there to have been a gluten-free snack available.

Plussat: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Miinukset: Boarding could be a little bit more organized

Plussat: Lufthansa always great. Comfortable seats, good and safe service.

Miinukset: Nothing

Miinukset: Food

Plussat: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Miinukset: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Plussat: Friendly crew

Miinukset: Can’t think of anything

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Miinukset: Flight got cancelled

Plussat: The crew were really friendly and made sure we were looked after.

Miinukset: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Miinukset: This is the last time I perches a flight ticket from you.

Plussat: The flight was on time

Miinukset: Long waiting for luggage

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Plussat: Very Organised and punctual

Plussat: Crew was competent

Miinukset: The plane was hot the entire flight

Plussat: The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification

Miinukset: Food

Plussat: Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful.

Miinukset: Every thing should be replaced starting with the crew.

Plussat: Not enough restrooms the food was not the good mor

Miinukset: More choices for food seats not comfortable too narrow no space

Plussat: The help of the checking agent after we found out they canceled my daughter and mine fly coming back home without any explanation or email.

Miinukset: Food

Miinukset: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Plussat: Crew excellent...seats small and not too comfortable for business class.

Plussat: Everything except delay

Miinukset: Nil

Miinukset: Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam.

Plussat: Great flight and food options.

Miinukset: The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this

Plussat: I liked the movies , comfortable seats, food was great!!!

Miinukset: If we had free WiFi