Etsi halvat lennot välille Lontoo London City lentoasema - Suomi

Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.

LH lost my luggage and I was told it was going to be delivered to me on the same flight the following day. It took four days.

The food was not testy and unhealthy if you serve Potatoes it's create gas in body and unpleasant,

So, my main complaint about this flight was the boarding process. I was transferring from a flight from India, so had to get some passport checks done before boarding. Unlike other airlines, Lufthansa tried to do the check as part of boarding, greatly slowing down the process. They should have instead, did the passport check earlier, before boarding. Next, we had to take buses to the tarmac to get on the plane. Unfortunately, I witnessed a handicapped person have to walk up the stairs on get into the plane. They had no lift available. This is inexcusable. Also, bussing folks to the plane developed a 45 minute delay, which caused me to miss my connecting flight in Chicago. I have no complaints about the flight itself, except that this was a 747-8 and the entertainment system was dated, which, given they planes are being phased out, will likely not be updated. The staff on the flight was excellent.

Never made it to Newark, I was redirected to Chicago, and lost another 5 hours

The flight was half an hour late, which is the new normal in Europe. Friendly crew.

My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.

Better options for food, friendlier staff and better inflight entertainment

One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.

Free water and chocolate on board

Easiness

Voir avis précédent qui regroupe les deux vols

KLM is never consistent with services. Sometimes you get lucky with great comfort and other times you are forced to squeeze in a box for a seat. The food is always subpar and they have become so unfriendly when you need help. But hey, they are always on time and they have good connections.

Almost the only airline that offers free coffee and bread even in short 1 hour flights

Delays. Endless walking at Schiphol, most exits closed. No staff or signs.

The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.

It was a Good flight

Kiire oli nousuun mut kerettiin ksikki hyvin

Kaikki oli perus hyvää

Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.

Never booked this flight