Etsi halvat lennot välille Lontoo London City lentoasema - Suomi

Miinukset: "Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately"

Miinukset: "I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!"

Miinukset: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."

Plussat: "On time, efficient."
Miinukset: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Plussat: "The crew was great. Seating was a little uncomfortable."
Miinukset: "Food was not so good."

Miinukset: "Never happened,missed flight"

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "Nice crew, good drinks."
Miinukset: "Would prefer a vegan sandwich option for the short flight."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Yes"
Miinukset: "The Cabin seating"

Plussat: "Worst ever"
Miinukset: "Poor service"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lot of space in E-xit-row 18, even for a big man like me"

Plussat: "Very attentive flight attendants. Two meals served and liquid refreshments offerred multiple times. Entertainment options were great! And patient fellow passengers who listened to a kid scream for most of 9 hours."
Miinukset: "Paid for Wifi. Marginal performance at best."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Plussat: "Crew. Clean restrooms."
Miinukset: "Not being able to pick seating until 23 hours before the flight. A huge plane for first and business class. Economy left with uncomfortable seats, no legroom whatsoever and I am only 5’. Food was awful. Extra long walk in Frankfurt to baggage."

Plussat: "They were great with service"
Miinukset: "Having to have to close my window shade so I couldn't see outside"

Plussat: "I had 20 mins to transfer from one flight to the next on a bank holiday weekend full of passengers. The staff stopped me and two other passengers to completely expedite our transfer process and I made the connecting flight."

Miinukset: "Cancelled flight."

Plussat: "Our next trip we may use the airline again but try a different series aircraft. The flight was smooth and on time. The crew was friendly and helpful."

Plussat: "Flight landed ahead of schedule... crew was delightful."
Miinukset: "Chicken entree and sides were very disappointing... audio selection was limited (more relaxing, e.g., spa, genres should be available)."

Miinukset: "Rubbish boarding staff"

Plussat: "Left on time and arrived 35 mns early, can’t beat that ( ok we had tail winds)"

Plussat: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Miinukset: "We were charged a rebooking fee by Lufthansa when customs searched luggage causing us to miss connecting flight"

Plussat: "Nice service, nice staff"
Miinukset: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Plussat: "The honesty of the staff and the constant updates"
Miinukset: "Flight was delayed and overall the flight wasn't comfortable."

Plussat: "I always enjoy flights on Lufthansa. Very professional and nice crews."
Miinukset: "More movie options would be good."

Plussat: "Nothing"
Miinukset: "Fraud United and Lufthansa"

Plussat: "Quick flight and very comfortable."

Miinukset: "Less knee room than usual. Very cramped."

Plussat: "Comfort able seats and good entertainment"
Miinukset: "My wife is 8th month pregnant I felt that the airline should had made accommodations for my wife and unborned child."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "On time"
Miinukset: "Marginal legroom"

Plussat: "The crew was great. The flying by pilots was great. The seats were ok."
Miinukset: "The selection of movies, documentaries and news was very poor, from my perspective. Typically, when I fly from Europe with other airlines, I have no problem finding something I would want to watch during the entire flight. On LH, I couldn't find a single movie I cared to watch. I watched a documentary. I tried to watch live news, but it was often unavailable."

Miinukset: "There is never enough room in coach. The food was TERRIBLE."

Miinukset: "Seats were very cramped in economy. A big factor on a 10 hour flight."

Plussat: "The Lufthansa flight was great. The food and drinks for 1 hr and 45 min was satisfactory. The airplane was clean and crew was friendly. Too bad only 10% of the flight was gone by Lufthansa. The rest was done by United Airlines. The airplane was new and clean, the crew was friendly as well.The food at UA was so cheap it is a shame. On the domestic leg they give you 5 fools fish or crackers and soft drinks for 4 hrs flight. At the same time each and every passenger was asked personally if he or she will buy breakfast making the person feel guilty if not buying breakfast."
Miinukset: "Lufthansa is good. UA food is cheap and not enough on the Trans Atlantick flight and hard liquor is not free. On the domestic flight they do not give you food even if the flight is early in the morning and 4 hrs long. That is a shame. Moreover they try to sale you a breakfast package that is design not to get spoiled for three months. The nutrition value of that package is zero even I believe it is bad for you. This is only in the USA. It is a shame how our Airlines treate the American passengers."

Plussat: "Food and seating space much better than Delta."
Miinukset: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"

Miinukset: "My chair did not recline at all, which make long fly very uncomfortable. When I complained to fly attendant, she said that there is nothing she can do about it. The table in front of the chair was also very hard to open."

Miinukset: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Plussat: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Plussat: "Food, drink and entertainment are very good."
Miinukset: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Plussat: "A short flight without complications"
Miinukset: "Because of the short time there was no service"

Plussat: "Great crew and planes"

Plussat: "we love flying with Lufthansa. the staff are always so helpful and accommodating!"
Miinukset: "the food was good not great and the movie selections wasn't good compared to other flights. The comfort..........well, it's an airplane."

Miinukset: "Allow business passenger to use front bathroom."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"

Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plussat: "Great airline"

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Miinukset: "KLM crew exceed our expectations"

Plussat: "Crew was nice and pleasant"
Miinukset: "Flight very late"

Plussat: "Great crew, comfortable seating with enough leg room."
Miinukset: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Miinukset: "Head support for 6 feet plus people on seats would be good"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "Everything was smooth and effortless."
Miinukset: "Can’t think of anything."

Miinukset: "The plane was very hot"

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Miinukset: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Miinukset: "Bag was lost"

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Miinukset: "old plane, tight and uncomfortable"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "The cabin crew, the flight and communication and the cleanliness of the plane."
Miinukset: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Plussat: "captain was great."

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Miinukset: "I missed my flight because of MU"

Plussat: "KLM food and service are great"

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "Delays and no proper customer service."

Plussat: "--"
Miinukset: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Plussat: "Entertainment, cabin crew great."
Miinukset: "Seat layout may now be standard but is still cramped."

Plussat: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Miinukset: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Miinukset: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"