Etsi halvat lennot välille Massachusetts - Helsinki

Plussat: Crew and food were amazing.

Miinukset: It was perfect.

Miinukset: Wifi didn’t work

Miinukset: They need to start checking in people earlier and have more people.

Plussat: The crew

Miinukset: Food on bord

Plussat: The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta.

Miinukset: Food selection

Plussat: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Miinukset: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Miinukset: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Plussat: Crew was amazing!!!

Miinukset: The onboard entertainment

Miinukset: Viaje corto

Plussat: Comfort of A380 Legs space

Miinukset: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

Miinukset: Lufthansa left us stranded in Dublin

Plussat: Best flight crew I've ever had.

Miinukset: A free upgrade to first class

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Keep it up with great services. !! Thank you!

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Plussat: On time and comfortable flight

Miinukset: No suggestions

Plussat: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Plussat: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Miinukset: It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally.

Miinukset: They need to start checking in people earlier and have more people.

Plussat: The flight was as close to as on time as any of the flight segments I had on this trip.

Miinukset: The boarding process was a disaster- the multiple parallel lines for different flights was a source of confusion and rife with line-cutters. Boarding everyone at once isn’t efficient and with a completely full flight results in delays and stupid behavior. Super unimpressed with Reykjavik airport.

Plussat: I missed my connection from Iceland to USA due to delayed departure from Ireland

Plussat: Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space.

Miinukset: No meal included on international flight.

Plussat: Seats and crew great boarding was a nightmare

Miinukset: Better boarding patrol

Plussat: The Check in LADY was amazing

Miinukset: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Miinukset: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Plussat: Not amazing...rather lack of attention.

Miinukset: It was 20 of us in the cabin. Better attention? More alcohol?

Miinukset: On both flights the crew was not very friendly of helpful. No good, Except a tiny bit for the kids on a second shorter flight. And we had to pay for Wi-Fi, 12 whole dollars! A real rip off. We’ll never do Iceland air again

Plussat: Iceland Air has a great option for a stop-off in Iceland. We took advantage of that and spend q days there exploring. Beautiful place, lots of geothermal geysers and the like... the Blue Lagoon was a treat and a great way to end a long travel day. Their planes are aging but decent. Most are 757-200

Miinukset: Like many airlines IA has got the way of ala cartel fare. Luggage, food, drinks are all added cost. I mean EVERYONE has some luggage going overseas! The seats in coach are super tight with no legroom for a 6’1" or larger guy.. not fun by hour 6. Flight attendants we courteous but seem gruff/ unhappy

Plussat: The crew was amazing and the service on board was above and beyond. Boarding fast and orderly and the seats are super

Plussat: Nice and helpful crew

Miinukset: Seats were very cramped. When I tilted my chair back to sleep, the people behind me went ballistic

Plussat: Flight departed on time. Crew were friendly and efficient

Miinukset: Boarding seem to be chaotic, no boarding by group or seat number.

Plussat: Awfull!!

Miinukset: I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all

Plussat: Entertainment was good

Miinukset: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Miinukset: Service, staff and food.

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plussat: Everything

Miinukset: None

Miinukset: The security system needs big up grade we left 40 minutes late due to it

Miinukset: Food and headphones are very expensive, and they don't tell passengers in advance the only food is for purchase.

Plussat: Boarding was good. Flights were on time and crew was courteous and helpful.

Miinukset: Planes were rented. Pilots not as familiar with plane; planes interior deteriorating; seats too narrow; three men in a row (could be easily fixed) had too broad of shoulders to fit comfortably; under seat storage dividers offset so not clear feet nor luggage space; both planes smelled terrible;

Plussat: Flight was cancelled and had to be rebooked, pushing our travel home back a day. No positives.

Miinukset: Work around the flight cancellation better to keep people on schedule.

Plussat: The crew.

Miinukset: The aircraft: too old! No charging ports, entertainment system horrible. The food was not super.

Miinukset: Too long to get luggage off plane

Miinukset: The cabin lights were left on too long for a red eye. Cramped quarters - but that is true of every airline now. We did receive a blanket and pilllow, which was nice. Did not have dinner so can’t comment. Croissant with cream cheese prior to landing was OK Nice smooth flight.Nice pleasant crew

Plussat: Our flight attendant was awesome. Very friendly and attentive.

Miinukset: The cabin temperature was cold and the flight was delayed by over an hour.

Plussat: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Miinukset: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Miinukset: Free WiFi

Plussat: Comfort and food with good entertainment.

Miinukset: Crew could be trained for better service, most all were rude and annoyed that they were there.

Miinukset: A better breakfast...

Miinukset: Could be better, say, like with Singapore Airlines..

Miinukset: Clean up the planes better

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Plussat: Na

Miinukset: Na

Miinukset: Lufthansa left us stranded in Dublin

Plussat: Everything went as expected, very smooth

Miinukset: Lower fare !!

Plussat: Got to ride on a Boeing 747 Intercontinental!

Miinukset: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.

Miinukset: Please provide enough blankets. The canin was cold!!!

Miinukset: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Plussat: Staff was great. Good experience for our first overseas flight

Miinukset: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Miinukset: It was a very long flight and the leg room is too small especially for a very tall person.

Miinukset: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.

Plussat: The staff were good

Miinukset: Better seats and it was not Turkish Airline they change to another company

Miinukset: Outstanding

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: meal

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: Crew was kind, efficient, and helpful. Seating was very comfortable.

Miinukset: Entertainment was OK. Most movies did not have subtitles for the hearing impaired. All movies and TV shows should be accessible to those with sensory disabilities. Not fond of purchase food options.

Miinukset: iceland air was disappointing. i paid for a seat with extra leg room in the front of the plane and as i was boarding i got reassigned to the very last row of the plane. not cool at all. i probably will not fly iceland air again.

Plussat: Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space.

Miinukset: No meal included on international flight.

Plussat: Our children were given an activity bag as we boarded the plane, and that was nice

Miinukset: The first problem was that we had to pay $95 per check in bag—A total of $800 extra round trip! That was a shock and very angry. Next we were told we would get a free meal on the international flight but there was no meal—for 7 hours! Then $12 for WiFi. We will never fly Iceland air again!!

Plussat: Crew extra nice

Miinukset: Food

Plussat: Fabulous Stuart’s.

Miinukset: 1h of delay .... is inadmissible for the price what we are paying for the tickets...

Plussat: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Miinukset: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Plussat: Flight departed on time. Crew were friendly and efficient

Miinukset: Boarding seem to be chaotic, no boarding by group or seat number.