Etsi halvat lennot välille Massachusetts - Suomi

Plussat: The crew was accomodating

Miinukset: The food offered was poor quality and you had to pay extra for everything on the flight except for water and soft drinks

Plussat: My flight going to London was a train wreck...missed connecting flight, awful service and charged extra for a backpack that was called ”oddly shaped.” However, the return flight was the exact opposite, amazing service, free check-in because of my experience earlier and upgraded seating. I appreciate that they corrected what had gone wrong. Nicely done!

Miinukset: The boarding is not made smoothly and it is confusing some times

Plussat: The crew were very nice and helpful.

Miinukset: Providing a small snack would be great. Also the sears are extremely small so when the person in front of you reclines their seat all the way it induces a claustrophobic feeling and really limits your space. I suggest limiting the degree of reclining to not be as deep.

Miinukset: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.

Miinukset: It’s an international flight. It is what it is!

Plussat: Comfy seat.

Miinukset: Plane was late, crew was surly.

Plussat: Amazing crew and service! They are the best!!

Miinukset: Amazing crew and service! They are the best!!

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Plussat: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Keep it up with great services. !! Thank you!

Plussat: Everything. No issues.

Miinukset: Nothing

Plussat: Comfortable seats and did not have to pay extra for a carryon luggage

Miinukset: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Miinukset: They made me checkin a small bag

Plussat: Excellent crew support for traveling with a wheelchair.

Miinukset: Food and entertainment.

Miinukset: Too cold on plane

Miinukset: My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!

Miinukset: When late, pls help passangers.with no helpfull people dont work

Miinukset: I was not informed the ticket didn’t includes luggage

Plussat: Excellent service for affordable price

Miinukset: Flight was delayed

Plussat: Crew are good ,seats were more than ok

Miinukset: Better seats and headphones to listen to the intertainmen system

Miinukset: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Plussat: The service is amazing .. the crew took care of us well.

Miinukset: Not much .. its a comfortable short flight.

Plussat: Not one thing

Miinukset: Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable

Plussat: I learned not to fly with air Canada again

Miinukset: Stop lying to passengers Give little care to travelers with infants Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless

Plussat: Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free.

Plussat: Good service and no delays

Miinukset: Food and headphones are very expensive, and they don't tell passengers in advance the only food is for purchase.

Plussat: Crew and food were amazing.

Miinukset: It was perfect.

Miinukset: The plane was extremely hot I was sweating the entire trip. Also this was a red eye flight and I would have preferred they keep the lights off for the entire trip.

Plussat: Lots of entertainment options, great price

Miinukset: It may be standard these days, but it's hard to be on a six-hour flight and not get any free food. You have to pay for everything except for juice, water, and sodas.

Miinukset: Plane was late. Boarding was confused (they announced and sent a test of a gate change but then had some of us board from the original gate. There was a lengthy delay after boarding. We sat on tarmac for 1/2 hour or more. People stressed due to short connection times in Iceland. Pilot made up most of the time by going faster so that was nice. But chaotic and running thru terminal and then customs in order to make it to connecting flight, Were put on a bus (about 30 people) to the plane which had already pulled away and was on tarmac.

Miinukset: My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation

Miinukset: More choices in the meals for purchase

Miinukset: Delays all over the place. My flights, other peoples flights. Did not meet one satisfied iceland air customer.

Plussat: Very nice airline

Miinukset: Food was lacking

Plussat: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Miinukset: nothing

Plussat: Crew was friendly and attentive. Piloting was on time and precise.

Miinukset: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Miinukset: It was fine, just tiring due to the length of the flight.

Plussat: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Plussat: Crew was amazing.

Miinukset: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Plussat: It was on time and got me where I needed to go.

Miinukset: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Miinukset: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Plussat: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Miinukset: free wifi

Plussat: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Miinukset: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Plussat: Friendly

Miinukset: Lost my luggage

Plussat: The food was great—snacks, meals, drinks—all complimentary!

Plussat: Helpful crew.

Miinukset: Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!

Plussat: The crew is very nice.

Miinukset: I was cold and I didn’t have a blanket. They should have at least one blanket per seat available. Most of the people had blankets but some didn’t.

Plussat: The crew was accomodating

Miinukset: The food offered was poor quality and you had to pay extra for everything on the flight except for water and soft drinks

Plussat: Flight was delayed for an hour but considering the day before when all flights were cancelled and that whole morning flights were delayed at Reykjavík due to a major storm off the Irish coast the airport check in, security, and boarding went extremely well. Staff on board couldn’t have been more helpful and efficient to get the plane pushed back from the gate and get our flight going.

Miinukset: The plane’s temperature was a little warm on both flights from New York and Iceland with no means to adjust fans or temperature at your seat like most airlines. The entertainment screen was down for about half of our flight back for both of us to New York but worked fine after.

Plussat: Crew was awesome.

Plussat: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Plussat: On time and comfortable flight

Miinukset: No suggestions

Miinukset: Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled.

Plussat: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Miinukset: nothing

Miinukset: None

Plussat: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!

Miinukset: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)

Miinukset: Food is a joke

Plussat: Getting off the plane but even that wasn’t fast enough

Miinukset: Extra legroom seats are no different than normal seats. No meals served - everything is cash only except drinks. Flight attendants were rude. Bathroom was leaking - the sink and toilet weren’t working and when I told the attendant she walked in flushed the toilet and walked out w/out addressing issu

Miinukset: The kindness of some members of the crew and better seat comfortability

Miinukset: Horribly uncomfortable in coach. Leather seats not foot. Clothe would’ve been better. They’d keep you from sliding.

Miinukset: Boarding was not very efficient.

Plussat: Staff all nice

Miinukset: Maintenance service could be better manage so flight delays are avoided

Miinukset: Offer water or soft drink without buying it.

Miinukset: Understand sometimes out of airlines control but reduce delays

Plussat: The staff was amazing. Took care of the flight well.

Miinukset: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.

Plussat: Amazing crew. Great food

Plussat: Excellent service for affordable price

Miinukset: Flight was delayed

Miinukset: Squawking brats the whole 10.5 hours of the trip to IAD.

Miinukset: Seat legroom

Miinukset: 1) too hot. air conditioning could be better. 2) long waiting in lines during the boarding. the flight was delayed for 30 minutes

Miinukset: 7.5 hours flight..not even a complimentary snack is offered!!

Plussat: Lots of entertainment options, great price

Miinukset: It may be standard these days, but it's hard to be on a six-hour flight and not get any free food. You have to pay for everything except for juice, water, and sodas.

Plussat: The crew tried to be helpful and the flight was on time and uneventful.

Miinukset: Having purchased our 2 tickets together at one time months before the flight, it was very upsetting that we were placed in two different rows away from each other for a longer, international flight.