Etsi halvat lennot reitille Helsingistä $[139-Massachusetts

Miinukset: "Awesome"

Plussat: "The food was good and the service was mostly good."
Miinukset: "Our cabin was very warm and seats were uncomfortable."

Plussat: "Nothing was good"
Miinukset: "Everything can be improved"

Plussat: "Plenty of films."
Miinukset: "Cabin was too hot."

Miinukset: "The airline lost my luggage. I have to wait two days for it's return."

Plussat: "Hostes are great"

Plussat: "Comfortable seat Good selection of movies"
Miinukset: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."

Plussat: "All the stuff very kind"
Miinukset: "I don’t like the airport service for well chairs"

Plussat: "My languages are all damaged."
Miinukset: "My languages are all damaged"

Miinukset: "long lay over"

Plussat: "One sign had row 27> The other sign had 28 >"
Miinukset: "Mass confusion resulting in slow boarding."

Miinukset: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Plussat: "All around quality Airline..."
Miinukset: "Redundant security checks, even at the gate area!"

Plussat: "Over all v good"
Miinukset: "Why prizes change at the time of booking?"

Plussat: "The staff is very friendly and helpful"
Miinukset: "Everything was good"

Miinukset: "The food wasn’t good and the service the palet wasn’t very good"

Plussat: "Attendants were very nice."
Miinukset: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Miinukset: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Miinukset: "Haphazard boarding"

Plussat: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Miinukset: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Miinukset: "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"

Plussat: "Excellent food Friendly staff who are willing to help"
Miinukset: "Nothing"

Plussat: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Miinukset: "Seats were terrible!"

Plussat: "It's all great. Recommended"

Miinukset: "Terrible customer service"

Plussat: "I like the food which were served, I like everything overal"
Miinukset: "nothing"

Plussat: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Miinukset: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."

Plussat: "The tv because I got to watch a couple of movies"
Miinukset: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Plussat: "I liked the movie options and the fact that we were given blankets and pillows."
Miinukset: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Plussat: "Turkish Airlines has an excellent entertainment system"
Miinukset: "They used to have more legroom"

Miinukset: "Not enough room between rows. Can't recline seat if table behind is open."

Plussat: "LOVED the attention that was given to passengers that wanted/needed rest."
Miinukset: "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."

Miinukset: "It was an hour late arriving!"

Plussat: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Miinukset: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

Plussat: "Liked the food and service"

Plussat: "Everything"

Plussat: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Miinukset: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Miinukset: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Miinukset: "Staff was a bit rude"

Plussat: "The entertainment choices were quite good. Flights arrived more or less on time."
Miinukset: "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."

Miinukset: "Excellent service"

Plussat: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Miinukset: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Plussat: "Cabin crew was courteous though they couldn't fix the issues."
Miinukset: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Plussat: "Food"
Miinukset: "Frequent announcements"

Plussat: "friendly crew excellent service good food"

Plussat: "Turkish Airlines is the best. Great food. An entertainment system that is really in a class of its own, especially on this flight -- large, crisp screens with lots to watch. Wonderful service. Great prices. I'll be back!"

Plussat: "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
Miinukset: "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"

Plussat: "I was impressed. It’s like ANA run by native New Yorkers - newish planes, really good food (including chefs running around in white uniforms with the tall hats!), solid in-flight entertainment, and no nickel-and-diming on drinks, but the staff can be cold. I would definitely fly again, especially if the alternatives are United or American."
Miinukset: "Turkish Airlines' hub airport, Ataturk International in Istanbul, is a chaotic, surly mess. Part of this relates to the fact that it is simply too small for the volume of traffic it handles, but I also believe airport management deserves some blame. Problems include: * Most arriving Turkish Airlines flights empty out on the tarmac, and then you are bussed to the terminal, adding at least 20 minutes to the process. Some departing flights to North America also require bussing from a distant gate. * Rescreening is inconsistent - once it was some guy standing by a door giving a cursory glance to passports of transfer passengers. Another time, hundreds of people going through a full laptops-out-of-bags-take-off-your-belts xray procedure. * Signage is terrible. Arrows pointing where to go are insufficient (such as exiting the international terminal from the transfer area) and most gates do not automatically show the next flight scheduled to depart. * Gates are shown on the main displays only 2 hours in advance max, and even then seem to change — I saw several people miss their flights for this reason. * Not enough toilets in the terminal and lounges. * Airport staff and concessions workers are surly. I would like to stress that Turkish Airlines (the dominant carrier at Ataturk) is actually pretty good when it comes to the flights themselves. But the airport experience really brings down the brand, in my opinion. My advice to those who have a long layover: Spend $25-$40 dollars to hang out in one of the paid lounges, which have more space, free food, Wi-Fi, etc. You need an oasis in a place like Ataturk."

Plussat: "Easy"
Miinukset: "Wifi"

Plussat: "Pretty straight forward. Clean. Efficient."

Plussat: "Good organization, good hygiene, polite crew."

Plussat: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Plussat: "Nothing"
Miinukset: "Proper communication"

Plussat: "Service was great."
Miinukset: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"

Plussat: "Nice plane, good service and pilots, great landing - no issues at all."

Plussat: "Delta One product is among the best in domestic US."
Miinukset: "Let passengers know that Delta One has a special check in area."

Plussat: "The crew was ok. The seats was good :)"

Plussat: "The crew was good. Now fast but good."
Miinukset: "The food was pretty basic."

Miinukset: "Wifi didn't work"

Plussat: "Food, timeliness, comfort"
Miinukset: "Not sure"

Plussat: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"

Miinukset: "WiFi didn't work"

Plussat: "Good seating, great food, good service."

Plussat: "small and uncomfortable"
Miinukset: "respectful size seat"

Miinukset: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Plussat: "Convenience. Smooth ride. On time. Great staff."
Miinukset: "N/A"

Plussat: "Nicer plane"
Miinukset: "One stewardess almonds mowed me down with cart"

Miinukset: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Plussat: "Not comfortable and not helpful"
Miinukset: "Some rude staffs , not helpful"

Plussat: "On time and helpful staff."
Miinukset: "Very cramped seating."

Plussat: "Everything was really great"
Miinukset: "I can’t no say anything bad"

Miinukset: "Really rough landing"

Miinukset: "Late boarding and take off with no explanation."

Miinukset: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Plussat: "I am always impressed by the Delta staff. Top notch."
Miinukset: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Plussat: "Me atendieron muy bien , tuve un excelente viaje"
Miinukset: "Nada"

Plussat: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Plussat: "Loading process, seats and drinks were great"
Miinukset: "No TV on back of the seat but thankfully the ladies next to me were very entertained"

Plussat: "The TV selections"

Miinukset: "Change d for WiFi. Cheap"

Plussat: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"

Plussat: "Clean and good size sears"
Miinukset: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Plussat: "Efficient hop to Boston"

Plussat: "Modern plane from ATL to BOS. On board games were a fun distraction."

Plussat: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Plussat: "They did eventually put out some small snacks and drinks (water and regular coke)."
Miinukset: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Plussat: "Very professionals"
Miinukset: "N/A"

Miinukset: "Boarding in LA was. Mess"

Plussat: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Miinukset: "The guy next to me was kind of smelly but was very nice."

Plussat: "The crew were nice"
Miinukset: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Plussat: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Miinukset: "n/a"

Plussat: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Plussat: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Miinukset: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Miinukset: "No tvs."

Plussat: "On time departure and arrival."
Miinukset: "Cramped! Cabin crew not particularly friendly."

Plussat: "Great stewardesses, good food"

Miinukset: "All good"

Miinukset: "Same as above"

Miinukset: "Lufthansa left us stranded in Dublin"

Plussat: "The crew was great."
Miinukset: "Better seats,better food."

Plussat: "Smooth. No turbulence. On time."

Miinukset: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "OK"
Miinukset: "Nothing to note"

Plussat: "Staff tried hard to serve food"
Miinukset: "Very stinky person sitting in front of me and because there is no air jets to regulate had to breath 9 hours of stinky armpits Stayed 20 min on the plane or more waiting until gate would open."

Plussat: "The crew was polite and professional."
Miinukset: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Plussat: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Plussat: "See previous comments"
Miinukset: "Same"

Plussat: "Very comfortable journey, was a pleasure to travel."
Miinukset: "Nothing."

Plussat: "Good variety of on-board entertainment"
Miinukset: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Plussat: "nice clean plane"
Miinukset: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Plussat: "Large screens for movies are excellent. Very easy to use."
Miinukset: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."

Plussat: "Nothing!"

Plussat: "I enjoyed the sleep."
Miinukset: "No enough leg room for a slender Man of 5 foot 7 inches."

Plussat: "Good movies and TV to choose from."
Miinukset: "Food sucks. Bland and gooey pasta as vegetarian option."

Plussat: "They gave me an exit row seat! Tons of leg room which made the trip for a tall guy like myself super comfortable. Service superb as always with Lufthansa. Checking in luggage very easy (someone actually can do it himself). Boarding fast and efficient."

Miinukset: "We were in the middle at the very back of the plane. It was quite bouncy for some time during the flight. The stewardess informed us that that was typical for seats at the back of the plane. It is not easy to choose your seats when you buy the ticket online, but I would prefer a calmer location. Also I was squeezed when the person in front of me leaned back in her seat. Service was excellent, however."

Plussat: "For a direct flight between the N.E. and Frankfurt, it is one of the best."
Miinukset: "As with all flights, I wish there was more room. It is tough for a 6 ft 2 inch person. I can't imagine being taller or heavier than I am and what it must be like."

Plussat: "There was a problem with baggage self checkin and it was hard to tell what to do"

Plussat: "same as above"
Miinukset: "same as above"

Plussat: "food and service"
Miinukset: "All good"

Miinukset: "The seat-back screens were very annoying and not very responsive."

Miinukset: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Miinukset: "Food was disappointing...especially 'pizza' at the end. Crew was very helpful to family with baby."

Plussat: "i received an unexpected upgrade which worked out very well."

Plussat: "Crew are very polite and supportive!"

Plussat: "Seats, crow attitude, on-time flight"
Miinukset: "Food"

Plussat: "Everything was excellent from the curteous flight crew to the accommodations to the meals. I will fly Lufthansa again!"

Miinukset: "They misplaced my oversized luggage even after I paid the overpriced $100 fee (87 euro cash only) for a 2nd checked bag. It was not defined by weight or size, but a straight fee of $100 for any kind of extra bag"

Miinukset: "Crying children!"

Miinukset: "Delayed taking off due to airport queue."

Plussat: "Very family-friendly"

Plussat: "my favorite airline"

Plussat: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Plussat: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Miinukset: "Person in front of my reclined while I was eating"

Miinukset: "Foods usually not bad but the sausage and beef was absolutely disgusting."

Miinukset: "Pay for Wi fi"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Lufthansa - The best."

Plussat: "same as above"
Miinukset: "same as above And landing was extremely hard.!"

Miinukset: "I saw fly inside the cabin, disgusting."

Plussat: "same as above"
Miinukset: "same as above"

Miinukset: "Patronizing crew."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Miinukset: "Long lines at security check before the gate. Our luggage was lost"

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Miinukset: "Very nice crew and great food"

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Miinukset: "Still don’t have my luggage yet"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Miinukset: "Information on arrival time was not correct"

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Miinukset: "Flight got cancelled"

Miinukset: "Flight got delayed 30 minutes"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Miinukset: "They left my bag off the plane. Ridiculous."

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew!!"

Miinukset: "No reading light in my seat..."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Light snack and complementary wine"

Plussat: "Crew was excellent -kind nice and very attentive"
Miinukset: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plussat: "punctuality of boarding and flight time"
Miinukset: "attitude of crew in business class: no sense of true hospitality"

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Miinukset: "Customer service"

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "Very friendly crew"

Miinukset: "They stole my money"

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Miinukset: "Dutch sub titels would be nice."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Miinukset: "The bags where damaged from the staff"

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."

Plussat: "It was a short flight so it was O.K."
Miinukset: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "Crew was great"
Miinukset: "Boarding is a zoo. Boarding by row is faster."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Miinukset: "The food especially the second meal or snack."

Miinukset: "Again we had to climb down stairs with our luggage to get to the boarding area, then we had the typical ramp. What is it with Europe and stairs? If you have any issues beware. You better be strong and fit to fly in Europe. Not too many luxuries."

Plussat: "The attendants were constantly providing services to the passengers."

Plussat: "Too many crying babies!"

Miinukset: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Miinukset: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"

Plussat: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."

Plussat: "Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything."

Plussat: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Miinukset: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Miinukset: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."

Plussat: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Miinukset: "Having to pay extra for normal legroom"

Miinukset: "The flight good bit it’s always crappy when you loose your luggage"

Plussat: "I think it must have been a brand new plane. Good comfort. USB-charger for each seat."

Miinukset: "No choice in main course. Only one option Long time since wine or beer is not offered free on a “major” airline. The entertainment was interrupted a couple of times with adds. Seats are tight and space more in line with a discount airline."

Miinukset: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."

Plussat: "Nothing"
Miinukset: "We will never fly SAS again, it was a horrible experience"

Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Plussat: "Quick flight and pleasant service. Seats were also comfortable"
Miinukset: "Walking out to the plane the markings weren’t great."

Plussat: "We traveled with our 11 month old and the crew was super helpful. It was an 8.5hr flight, we got a middle seat to give him space to play and the staff had a lot of fun engaging with him. They even gave him a couple of toys to play with. Food was just ok, but better than most airline meals I've had. We flew Premium Economy which was a comfortable experience as well."
Miinukset: "Checking in took too long, but that's more due to the new US-bound flight restrictions and process that's supporting that."

Plussat: "premium economy"
Miinukset: "nothing, it was great!"

Plussat: "Food was very good on international flight. All personnel was extremely polite and courteous. Great movie selection. Everyone was greeted with headphones, a bottle of water, pillow and blanket"
Miinukset: "Nothing not to like"

Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."

Plussat: "Comfortable flight."
Miinukset: "Only one meal option ( with meat). Alcoholic beverage not included."

Plussat: "I'm surprised this is called a budget airline (or am I mistaken?!). Anyway, everything was great. The entertainment options were limited compared to Turkish, Emirates, Lufthansa or Qatar, but enough for a 7 hour flight and then some. Also, I liked that there was a bottle of water on each seat for people to hydrate. Very important, and I haven't seen any other airline do it."
Miinukset: "Nothing stands out really. I'm likely going to fly them again."

Plussat: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Miinukset: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Plussat: "This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth."
Miinukset: "Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight."

Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"

Plussat: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."

Plussat: "Everything went smoothly. Timely boarding in a very efficient and comfortable process. Really great food and accomodating staffing"

Plussat: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Miinukset: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."

Plussat: "Punctuality"
Miinukset: "Long connection"

Miinukset: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."

Miinukset: "Food"

Miinukset: "Although it was entirely SAS's fault that I missed my connection in CPH, they refused to reroute me on another carrier. They routed me on another SAS flight to ORD, and from there back to BOS. Hence my arrival was delayed from 3.20 PM to 12.130 AM after midnight."

Plussat: "Nothing."
Miinukset: "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."

Plussat: "The movies, the seats, the food,"
Miinukset: "The attitud of te attendant,"

Plussat: "Flight was not full so there was plenty of room."

Plussat: "People were nice"
Miinukset: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."

Miinukset: "Same as above"

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Plussat: "Short flight, friendly crew."

Plussat: "On time and smooth travel."
Miinukset: "No choice in dinner items."

Plussat: "Bottle of water waiting at our seats was a nice touch."
Miinukset: "Sad that only one soft drink is included although for an overnight flight it was fine."

Plussat: "Amazing service."

Miinukset: "SAS does not even offer wine with the meal, you have to pay for it. Additionally they have the strange policy that they give drinks at frost, that is ALL drinks, including the meal drinks, and then comes the meal about half an hour later. The do not offer ANY drinks with the meal."

Plussat: "It was quick. Can't rate food or entertainment as I didn't use"
Miinukset: "Seats v cramped and even w a window seat I was squashed by big man next to me. Lucky it was a short flight"