MEX - RVN
Etsi halvat lennot reitille Mexico $[31873-Rovaniemelle
Vertaa lentolippuja Rovaniemelle sadoilta matkailusivustoilta kerralla
MEX — RVN
8. joulukuu — 15. joulukuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
to 8/12
to 15/12
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Milloin varata lentoja reitille Mexico - Rovaniemi
Arvioitu meno-paluumatkan hinta
Keskim. hinta per kuukausi
Lentohinnat matkustuspäivien lähestyessä
Parhaat vinkit halvan lennon löytämiseen Mexico
- Aamulähdöt ovat keskimäärin noin 81% kalliimpia kuin iltalähdöt*.
Useimmiten kysytyt kysymykset: Mexico - Rovaniemelle reitille
Suositut 5, jotka liikennöivät reitillä Mexico Benito Juárez - Rovaniemi
Pisteytys KAYAK-asiakasarvioiden perusteella7,9
Turkish AirlinesPistemäärä perustuu 24297 arvosteluun
7,8Koneeseennousu
7,8Mukavuus
8,2Henkilökunta
8,0Viihde
7,9Ateriat
thanks
Excellent experience. On board chef. Overall will definitely fly Turkish again.
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Many of the business class seats had to be addressed by the crew manually by removing the cushions and forcing them to recline Crew responsiveness was great They were as affected by this as the passengers
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Food was better than I expected. Staff was friendly and professional
Food was not as expected
Excellent
Plussat: "Great short flight. Very smooth star to finish."
Plussat: "Food is amazing."
Miinukset: "Outstanding"
Plussat: "Excellent crew"
Miinukset: "Flight delayed and no reason Food very bad"
Plussat: "The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist."
Miinukset: "The overall crew/staff need to learn to improve their behavior and attitude towards their passengers."
Miinukset: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"
Plussat: "Athens to Istanbul is a short one hour flight, made very pleasant by the attentiveness of cabin crew"
Plussat: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Miinukset: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."
Plussat: "Not like other airlines, they allowed passengers to move to better yet empty seats. Great service, so many thing handed out free (where others charge) Entertainment system is superb as well as food and service. i fly with them all the time, NEVER delayed!"
Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Plussat: "Everything was good... nice and neat crew, airplane clean and comfortable, good service food was good."
Miinukset: "The bathrooms are way and far back... and we are not allow to use Business Class."
Plussat: "Nothing positive bad service"
Miinukset: "Bad service, flight delay, bad customer services"
Plussat: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Miinukset: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."
Plussat: "Good entertainment."
Miinukset: "Need to have better boarding and organization."
Plussat: "Good movie selection and food, crew were very friendly."
Miinukset: "I felt very cramped in my seat and it was hard to not slide out or to the side."
Miinukset: "there was no in-time update on information about flight gate. it changed 3 times. result is i missed my flight and next flight was offered at US$1200 for IST-KWI sector where total fare from Toronto - Kuwait was US$ 1000 staff at Transfer desk was not co-operative and Sales office was almost empty. only 2 person there to attend many stranded passengers. staff was very slow to work and no criteria to handle those need help on urgent basis. most of the staff do not speak English and very UNFRIENDLY"
Plussat: "Crew is super nice and helpful. Aircraft is pleasant"
Miinukset: "Food is okay but the portions are tiny."
Plussat: "Excellent customer service."
Miinukset: "Food was great but desserts were terrible. Rice pudding or almond pudding could be better choice."
Plussat: "Superb entertainment system"
Miinukset: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Plussat: "Best airline food . Great selection of movies And free drinks to boot"
Miinukset: "Yet my flight coming in had delays and again this flight was delayed. In addition, when I approached the ticket counter to inform them of the delay cutting close to my connecting flight, the response is "you're fine...you'll make it". During the deplaning process no announcement to have those with critical connecting flight was made to expedite the process."
Plussat: "Flight attendance service is great"
Miinukset: "Boarding process too complicated with several security check points make the travel more difficult"
Miinukset: "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("
Miinukset: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."
Plussat: "The plane ride was very smooth. The attendants were kind and helpful."
Plussat: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Miinukset: "Quality of food is less than the previous experience"
Miinukset: "Crew didnt act like they liked their job"
Plussat: "On board entertainment."
Miinukset: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."
Plussat: "I was onboarding and the land crew did not do anything to oraganize the lines when the passengers were trying tto board."
Plussat: "Food, boarding"
Miinukset: "Leg room was limited"
Plussat: "Food"
Miinukset: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Miinukset: "Flight delayed and lack of communicatiob"
Miinukset: "They provide excellent service. Me and my wife love it."
Plussat: "The food was pretty good."
Miinukset: "Excellent service"
Plussat: "Nothing"
Plussat: "The crew is awesome, very friendly and take good care of the passengers . The food is tasty and good coices of drinks! One of the best pilots!!"
Miinukset: "Nothing I can think of it!"
Miinukset: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."
Miinukset: "Connecting flight did not have my luggage from previous flight."
Plussat: "very comfortable seats, flights on time, and good service/food.. enough empty space to sleep laying down if needed."
Plussat: "Food! A real dinner on a 2.5 hour flight! Turkish delight treat for all after boarding."
Miinukset: "No in-fligh entertainment."
One of the crew was not friendly appeared a bit rude towards me.
Never more flight with your company!!!
Very slow boarding and a huge arrival delay resulted in many missed connecting flights. Luckily we were not one of those. Barely made it to our transfer.
Amsterdam as a hub is a mess, do not use Amsterdam and KLM as a hub to European cities unless you want to miss your flight.
The flight was ok in general. The main problem is that Schiphol airport in Amsterdam is a mess in terms of having a smooth connection and layover. I had 2 hours to make the connection and almost missed the flight to Lisbon. I would NOT recommend at all The use of KLM and Amsterdam as a hub to any other city. Not at this time of caos.
Easiness
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Delay and change of terminal last minute
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
Miinukset: "The touch screen did not work properly"
Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Miinukset: "Very nice crew and great food"
Plussat: "The crew was very kind"
Plussat: "Confort and kindness"
Miinukset: "It was too cold"
Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Plussat: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Miinukset: "Not being to help on the ground in Copenhagen with delta issues"
Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."
Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"
Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Miinukset: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Plussat: "Friendly and efficient crew. Flights were on time if not even early."
Miinukset: "No reading light in my seat..."
Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"
Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."
Plussat: "The crew was efficient. Flight left on time. Food and wine served."
Miinukset: "No entertainment."
Miinukset: "Flight was cancelled."
Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."
Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."
Plussat: "Good services!"
Plussat: "Great"
Miinukset: "Great"
Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Plussat: "Food was good and crew members were very nice"
Miinukset: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Plussat: "The aircraft was clean"
Miinukset: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Plussat: "The flight crew was nice. Plane departed/arrived on time."
Miinukset: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Miinukset: "They stole my money"
Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"
Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"
Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Plussat: "Jet airways flight till mumbai"
Miinukset: "Poor legspace in Klm flight till Amsterdam"
Baggage drop Tukholmassa oli vaikeaa löytää. Terminaali 5 on sekava remontin takia, siksi ohjeistus/kyltitys pitäisi selkeyttää. Lyhyellä lennolla on typerää tarjoilla mitään. Finnairin mustikkamehuinnostus on outo: se on roiskuessaan tahraavaa nestettä, jonka jakaminen ahtaasti istuville matkustajille on täysin turhaa. Vesi riittää, jos sitä on erikseen tarjottava 45 minuutin matkalla.
Matkustamohenkilökunnan toiminta ja käytös ala-arvoista
Ihan hyvin toimi kaikki, paitsi jalkatilaa oli melko vähän pitkälle pohjoismaalaiselle.
Koneeseen pakkautumista voisi järkevöittää, esim. rivi tai muutama kerrallaan, jottei syntyisi ryntäylyä ja hässäkkää.
No wheelchair assigned and it was requested prior days. Rude customer service representative.
They need to clean in between flights better as there was food or something stuck on one of the buttons for the foot rest
Tuntui kuin lentokenttävirkailijat olisi olleet TET-harjoittelussa. Ongelma ei tietty ole Finnairin henkilökunnassa vaan Münchenin kentän virkailijoissa. Oli kuin kaikki olisivat ensimmäistä päivää töissä. Todella heikkoa toimintaa.
Good flight, but no in-air entertainment and no charging.
Check in Pariisissa oli vanhanaikasta. Jos on matkatavara menossa rumaan, tai haluaa boardingpassi paperiversiona joutuu odottamaan että check in avautuu.
Could be behter: movie selection, food, free internet
Henkilökunta oli ihan ystävällistä. Koneeseennousu oli hidas. Tarjottavat ovat nolla-arvoisia, vain lasi vettä ilmaiseksi, ei ole toimiva konsepti ollenkaan.
Kone lähti myöhässä ja henkilökunnalla turha puheripuli kovaäänisiin
Finnair siirsi lentomme vuorokaudella eteenpäin. Ilmoitus tuli tuntia ennen koneen lähtöä kun oli jo toimitettu matkalaukut koneeseen ja tultu turvatarkastuksesta läpi ja odoteltiin koneeseen nousua lähtöportilla. Käsittämätöntä, tieto ylibuukkauksesta oli varmasti tiedossa paljon aikaisemmin. Kari ja Marja Alatyppö
Hyvä, nopea lento, Hki lentoasemalla hyvä palvelu
Perfect
Everything perfect
Asked to put hand luggage in hold as flight full. Been waiting over an hour at Manchester airport to retrieve it
lentoemännät hoiti tehtävänsä hyvin. Koneen ilmastoinnissa oli vikaa, tuli vilu.
Premiere economy -luokkaan voisi kuulua ruoka
Kiitos paljon
On time, arrived early, overall very good flight. As usual, seats are too close together to move legs in the center seat during a 7-hour flight, but otherwise, great.
kone oli 1,5h myöhässä
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
There was family that was not seated together, some seated in business class and some in economy that kept having meetings in the business class area in the aisles and hovering over other business class passengers seats. The crew was ignoring this and never attended to this matter despite the obvious discomfort of other passengers. Also for business class there was no service until after more than 1 hour in the air. I did however see the steward go to economy several times with coffee several times during this hour. The staff was friendly when they did finally decide to provide service, that I liked.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
Lento myöhässä 9h ja lähtö seuraavan vuorokauden puolella. Ei mitään tietoa finnairilta kuinka toimitaan, miten yöpyminen hoidetaan, mitä korvataan jne. Surkea suoritus.
Tämä nykyajan "turvatarkastusteatteri" on aivan absurdia matkustajien kiusaamista. EI voi mitenkään olla perusteltua että joutuu jonottamaan yli 2 tuntia sitä että käsimatkatavarat tutkitaan. Matkustajista 99.99999% on rehellisiä asiallisia ihmisiä eikä heidän kiusaamisensa moisella teatterilla edistä mitenkään lentoturvallisuutta. Parannusehdotus turvallisuuspäällikölle potkut tehtäviensä hoidon täydellisestä epäonnistumisesta. Esim lennollani 2 oli vain läpivalaisulaitetta käytössä ja jonossa tuhansia ihmisiä. Ilman lennon myöhästymistä olisimme missanneet lentomme tämän pelleilyn johdosta! Kyllä moiset tarkastukset pitää pystyä järjestämään siten ettei matkustajan tarvitse seisoskella jonossa tuntikausia. ( tämä jonottaminen tarkoittaa myös sitä ettei kukaan voinut käyttää kentän palveluita, eli myös heidän business kärsii tästä typeryydestä)
Lento oli tunnin myöhässä.
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Tarjoilu
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Helppoa ja mukavaa
Operoi toinen lentoyhtiö
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Lento myöhässä.
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
;)
Friendly and professional crew
Mukava
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Myöhässä taas.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
Miinukset: "Staff Curtsy and overall gestures!!"
Miinukset: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Miinukset: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Miinukset: "Thé qualité officielle the images"
Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."
Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Plussat: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Miinukset: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Plussat: "Great crews, excellent customer service"
Plussat: "Late departure, dirty, staff not friendly."
Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."
Plussat: "Excellent service"
Plussat: "Crew great."
Miinukset: "Boarding clusterf..."
Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Plussat: "The crew was excellent."
Miinukset: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Plussat: "Everything was great"
Miinukset: "N/A"
Miinukset: "boarding wasn't good."
Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."
Miinukset: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Plussat: "It was on time"
Miinukset: "Hard seats Boarding was 35 min delayed"
Plussat: "Everything was fine"
Miinukset: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Plussat: "The crew were nice."
Miinukset: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Miinukset: "Please see comments above about this flight."
Plussat: "The cabin crew was very good!"
Miinukset: "The economy premium seats are very uncomfortable"
Plussat: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Plussat: "The noise-canceling headset is good."
Miinukset: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Plussat: "Plenty of seat space"
Miinukset: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Miinukset: "I was asked to change my seat repeatedly"
Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Plussat: "This is what happens when you get roped in by a low price."
Miinukset: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Plussat: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Miinukset: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"
Plussat: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Miinukset: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Plussat: "Pretty decent"
Miinukset: "Not much"
Miinukset: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Plussat: "Seats were comfortable with good recline. Food was good, but not excellent."
Miinukset: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"
Plussat: "The food was good."
Miinukset: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Plussat: "Food and service"
Miinukset: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Plussat: "Ticket price"
Miinukset: "Long check in wait in Dubai. Food was shocking - inedible!"
Plussat: "The airplane was new, good food and service."
Bigger seats, complimentary snacks and beverages.
Generally speaking it was a good experience. The one thing that could be better is for sure the film selection. Not particularly large to begin with, and most of what was available I wouldn’t watch at all, not even stuck on a plane for 10 hrs.
No food served only for pay
Flight delayed. Missed connection. Bags lost. One of which has been lost for 11 days
I liked the crew attention but I got stressed due to the delay
They need to improve the breakfast.
I was not granted access to this flight that I paid in full for due to covid restrictions set forth by Spain. I was told by the airline (American Airlines) that because this was out of my control that I would be refunded. I have spent hours calling both Iberia, American Airlines and kayak to get zero results. I have been scammed by kayak!! This company is fraud!!!!
Miinukset: "They lost my suitcase"
Plussat: "The crew was very cordial and professional"
Miinukset: "The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit"
Plussat: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Miinukset: "Took to long to service, and customer service was lacking"
Plussat: "Premium economy is a great way to travel"
Miinukset: "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"
Plussat: "The seat was comfortable."
Miinukset: "A drink of water should not cost 2euro. On a moderately long flight it is a necessity."
Miinukset: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."
Miinukset: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."
Plussat: "the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good."
Miinukset: "seats could be improved but overall not so uncomfortable"
Plussat: "Very attentive crew"
Miinukset: "No complaints"
Plussat: "Iberia airlines is a disaster"
Plussat: "On time"
Miinukset: "No seat choice."
Miinukset: "The food was bad."
Miinukset: "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"
Plussat: "Crew for business class was much better than Economy, Nice menu."
Miinukset: "No entertainment, I know is a short flight but still there should be at least an internal wifi with movies to be seen on PAX devices."
Miinukset: "The plan was too small."
Plussat: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Miinukset: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."
Plussat: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Miinukset: "No beverage or food offered"
Miinukset: "The seats were very uncomfortable for such a long flight."
Miinukset: "Maybe include vegan options for food?"
Miinukset: "Few movies. Not good food options"
Plussat: "Almost nothing!"
Miinukset: "Seats small and uncomfortable. My seat did not recline for 8 1/2-9 hours (middle seat-even after told it was a good seat). My sons entertainment screen did not work for the last 3 1/2 hours. The stewardess’ didn’t even respond to the call light and after myself and sister walked back there, nothing was done. Stewardess’ sat and talked in the back and never walked around. When the finally brought drinks, never even asked why the light was on. They also were extremely unfriendly because our incoming flight from Malaga was late . All 4 pieces of luggage missed the flight and in NYC we had to ask for robes to sleep in and tooth brushes. we felt horrible flying the next day. Three pieces of luggage came 2 days later that we had to go back to airport to get. The fourth was delivered one week later with only 3 wheels!"
Plussat: "Nothing"
Miinukset: "Iberia allows kids to abuse other passengers. I asked a flight attendant to stop this abuse after I was bumped in head a number of times by a kid that was jumping across a row a seats in front of mine ,the flight attendant told me that I should tolerate this abuse because it was from a kid,then proceeded to tell me that if I did not want to go throughout this abuse ,I should fly in a private plane. I felt irate at such response from a flight attendant and responded that I will never fly Iberia again. I wanted the attendant to talk to the parents and ask them to control their kid from abusing the adjacent passengers.I felt the impulse to talk to the crew chief but decided against it simply because I would do them a favor if they listened. Truthfully I think carriers with such attitudes deserve to go bankrupt and I hope they do."
Plussat: "I like the staff and the generous host of them"
Miinukset: "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."
Plussat: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Miinukset: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."
Plussat: "Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap."
Miinukset: "Baggage size for carry on luggage changed from BA to Iberia aircraft."
Miinukset: "movie selection very poor"
Plussat: "The crew was nice"
Miinukset: "There was NO vegeterian or vegan food and I didn'it all the flight. It would be nice to have more option of food."
Plussat: "No free food this time. Shorter EU flight and seats not as spacious because of it."
Plussat: "The food for sale was better than average"
Miinukset: "The seats are by far the most constricted I’ve ever been in"
Plussat: "Dinner was good. Sandwiches and breakfast are just bread"
Miinukset: "Crew could pretend to be nicer"
Plussat: "The crew was not the worst crew."
Miinukset: "Apart from the small, uncomfortable seats, the food was very gross, inedible if you're not starving, and I've been fortunate to travel a lot and I've never ever been on a flight that announces towards the end of travel to reread emergency cards, and that if evacuation is needed, to not grab your stuff (wtf?!). incredibly not comforting considering the plane was super shakey during the flight."
Plussat: "Pilot was great, soft landing, smooth takeoff"
Miinukset: "Small seats"
Plussat: "It got me there"
Miinukset: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."
Plussat: "A short flight but could have some form of entertainment."
Plussat: "Crew was courteous and friendly. They provide great customer service."
Miinukset: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Plussat: "Customer service, food, comfort."
Miinukset: "Not a lot of movies to watch."
Plussat: "The staff were helpful and approachable."
Miinukset: "The space available for a nine hours flight is poor. There were not enough entertainment."
Plussat: "Seats were comfortable"
Miinukset: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."
Miinukset: "poor WIFI service - would be nice to offer this for FREE."
Plussat: "It got me where I wanted to go."
Miinukset: "15 minutes late arriving which made connection tight. Very little legroom."
Plussat: "Staff, Boarding procedures"
Plussat: "Flight from NYC to Madrid"
Miinukset: "Lost my luggage for 3 days and no compensation for out of pocket expenses Flight from Madrid to Florence"
Plussat: "Professional staff."
Miinukset: "There were a lot of english speaking passengers. Some announcement were translated in English and some were"
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