Etsi halvat lennot reitille Mexico $[81-Suomeen

"Good"

Plussat: "👍"
Miinukset: "👍"

Plussat: "NA"
Miinukset: "I was not allowed to fly because the reason was “tourist” even though the website said that Croatia was open to tourists. I was not given a straight answer as to what is going on the whole day. The assistants at the Turkish ticket counter were very friendly but the experience was so stressful as I was stuck at the airport and there are no ATM’s so I could not pay for a visa to get a hotel to stay in Turkey for the night. I finally managed to pay online, but really just a horrible experience all around."

Plussat: "Everything was excelent"
Miinukset: "Nothing"

Plussat: "Food was really good and no delays. Entertainment also really good."
Miinukset: "Can't really think about something."

Plussat: "Food was good"
Miinukset: "The crew is rude. Constantly bumping into people and never saying excuse me or sorry. The bathrooms were also very gross and wet with standing water on the floors in 4/5 opportunities."

Plussat: "Food service and choice of meals was good. Nice movie and Show selection."
Miinukset: "The aircraft was dirty the bathroom was not up kept. The boarding process was horrible considering I’ve flown with Turkish Airlines before. The seat was extremely uncomfortable and the passengers were kicking the chair behind me and in front of me the entire time:/ The plane got really cold towards the end of the flight! The crew seemed irritated and we’re talking in the back quite a bit when we needed assistance. I was disappointed with this flight to be honest !"

Plussat: "The crew members were really nice"
Miinukset: "Everything was great"

Plussat: "Food was good as it is typical on Turkish Airlines."
Miinukset: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."

Plussat: "crew, food, service"
Miinukset: "3 hrs delayed"

Plussat: "The food was excellent!"
Miinukset: "The website had lots of glitches and made it difficult to check-in."

Plussat: "Lot of empty spaces"
Miinukset: "Lot of rubbish on the plane"

Plussat: "The food and quality of the flight was incredible."

Plussat: "I love the food and service, thank you Turkish airlines, you are the best in the world"

Miinukset: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"

Plussat: "Friendly staff"
Miinukset: "Narrow seats"

Plussat: "Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom"

Miinukset: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Plussat: "There was almost nobody on the flight. In flight entertainment was awesome too."
Miinukset: "Nothing"

Miinukset: "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."

Plussat: "Every thing"
Miinukset: "Nothing"

Plussat: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Miinukset: "No air in cabin"

Miinukset: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

Miinukset: "Love your airline. Boarding process is your weak spot."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."

Plussat: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Miinukset: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Plussat: "Good entertainment, adequate comfort"
Miinukset: "Repetitive, intrusive, unsmiling screenings at Istanbul airport"

Plussat: "Plane was clean and comfortable, staff were professional"
Miinukset: "Flight was delayed about an hour"

Plussat: "Food and Crew"
Miinukset: "The fact that the boarding was by bus and not through a sleeve detracts from the process."

Plussat: "Service"
Miinukset: "N/A"

Miinukset: "Flight was cancelled and I was rebooked 24hrs later! Not okay!"

Miinukset: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"

Plussat: "Good food. Great service."
Miinukset: "Small leg room. Display of entertainment system was poor quality."

Miinukset: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."

Plussat: "Fine experience except that leg room is awful."

Miinukset: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Plussat: "My overall experience with Turkish Air was a pleasant one from the time we boarded until we landed. The crew was nice and very accommodating. The food was very good and warm."
Miinukset: "On the way over, it was perfect, but on the way back, the plane experienced an issue with the air conditioning system. It was very hot for 10 straight hours!"

Plussat: "The crew is very attentive, although at times lacks some foresight in dealing with passengers. The aircraft was quite new and clean. The entertainment system was outstanding and the food good, although a downgrade from THY experiences from a few years ago."
Miinukset: "The passengers on some Turkey--US flights are hilariously terrible. People getting up during landing, littering in the plane, clogging toilets, creating spills, NEVER listening to announcements made by the crew, etc. It's essentially a zoo. I sat by a bulkhead seat, and I had maybe 200 people push by my feet, step on them, knock around my shoes and TV console during the flight. It's a somewhat tiring spectacle for 10 hours on end."

Plussat: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"

Miinukset: "Due to a family emergency I was forced to change my flight to a later date and they did a terrible job handling. Would not allow me to change and charged me enormous change fees. I will never fly Turkish airlines again."

Plussat: "The company gave us a hotel for the layover."
Miinukset: "Seats uncomfortable"

Miinukset: "Neverrrrr againnnnn!!!!!!!with Turkish airlines"

Plussat: "the food . the warm facecloth, and the attendants were very helpful the slippers and mask were a nice touch similar to japan air"
Miinukset: "the video on both 9 hour flights had problems. on the way to turkey it didn't work at all on the way back one of the movies took over the screen it thought it was displaying the whole movie but other than the progress meter there was nothing on the screen and you couldn t turn it off , hence no video for 2 1/2 hours not so good"

Plussat: "The employees were kind and helpful to the weary travelers. They served with a smile."

Plussat: "Very pleasant and accommodating staff."
Miinukset: "Very short flight. The meal service, while very good was quite rushed for the short hour flight. I barely got my food before the trash came around to be collected."

Plussat: "Food"
Miinukset: "Frequent announcements"

Plussat: "Comfortable seats, conditions in lounge hall. Very well organized"
Miinukset: "I didn't like boarding process at all. Poor organized. Crew should pay more attention to passangers."

Plussat: "New, clean, and outstanding seat layout gives lots of room. Flew a 777. Crew was very friendly and efficient. This is more roomy than any U.S. or British 747 I used to fly. The person in front of me fully reclined their seat and it had no impact on my comfort. I am 6 feet tall and this was great."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Place was clean; crew was nice and attentive"
Miinukset: "Seats are small and uncomfortable for long haul flights"

Plussat: "Big aircraft made it a smooth flight"

Miinukset: "The plane was cramped"

Plussat: "Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years."
Miinukset: "Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business."

Plussat: "Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious"
Miinukset: "Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good"

Plussat: "The crew was friendly"
Miinukset: "Maybe not have my luggage lost and get rebooked to a later flight for no reason"

Miinukset: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Plussat: "The bus was one of the most comfortable international flights I have ever been on."
Miinukset: "Somehow, our luggage never made it to Rome, despite a nearly four hour layover in Munich. Disappointing."

Plussat: "Service and crew"

Plussat: "Crew"
Miinukset: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Plussat: "They give you food in this airlines. Crew was nice always serving drinks."

Plussat: "crew was nice"
Miinukset: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."

Miinukset: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Nothing"
Miinukset: "Ac leaking water on my head. The seat not working properly, I had push it upright with my own hands to get it to be upright."

Plussat: "Same as above."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Much shorter flight time."
Miinukset: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Plussat: "My previous flight was delayed and they held the plane for us."
Miinukset: "They lost our bags and I still haven’t gotten them back. Nobody at the airport was helpful at all and I still can’t get information if my bags are coming or not."

Plussat: "Excellent service like always Lufthansa! Very good food, nice entertainment, excellent crew!"

Plussat: "It was a short flight."
Miinukset: "I was allergic to ingredients in the in-flight meal. There were no additional options left by the time food got to me. The crew was indifferent about my allergy and seemed offended when I returned the food uneaten."

Miinukset: "Flight was 2 hours late in departing from Frankfurt."

Miinukset: "Cancelled at last minute. Rebooking was not done correctly and I was denied boarding from Washington Dulles to Orlando. Lufthansa didn’t do something right so United said the ticket was invalid."

Plussat: "Service, food, efficiency of staff and departure and arrival"
Miinukset: "All was better than expected."

Plussat: "The flight was full. service, food and entreatment was excellent"

Plussat: "Water and juice served all the time"

Miinukset: "Boarding and departure was late."

Miinukset: "Got a little hot in the cabin"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "Very good travel , good airplain , and good kosher food"

Miinukset: "Seats in business very uncomfortable and there was no entertainment"

Plussat: "Short flight. Nice crew."
Miinukset: "Delayed even though the plane was there and clean. A 2205 flight didn't leave until 2240 causing many of us to miss our train. No crew ever mentioned why flight was delayed or when we would get moving."

Plussat: "excellent service of crew."

Miinukset: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Plussat: "Crew, food, service location of my seat."
Miinukset: "The entertainment was lacking. I fly a lot so more variety would have been nice in the movie selections."

Plussat: "This leg of my trip went well and was fairly comfortable. The entertainment was good, and the food was fine."
Miinukset: "The attendents at the gate in Newark were very unhelpful and unfriendly when I asked them about whether I needed to let someone know that I need a vegetarian meal, since I was not prompted by that question in my booking. They told me I was out of luck and it was too late. Luckly, there was a vegetarian option on the plane, despite their response, but because of this, I bought food at the airport before the flight."

Plussat: "Quick and professional"
Miinukset: "-"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Smooth flight , excellent crew"
Miinukset: "Entertainment was boring , screens freez and small"

Plussat: "Staff on the plane Degree of information about the issues we encountered"
Miinukset: "We took off late which had me miss my connevting flight in SFO. Pilot indicated he would try to make up lost time but in fact we lost even more time"

Plussat: "I was upgrade to Premium Economy with my family. Kids enjoyed playground areas at Frankfort Main Airport. Very nice and clean installation"

Plussat: "On time, nice staff"

Plussat: "Very helpful crews. Any problems."
Miinukset: "Nothing"

Plussat: "Great crews, great amenities, good food. Best flights I've been on in a long time."

Miinukset: "Patronizing crew."

Plussat: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Miinukset: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"

"liian kylmä"

Plussat: "The crew was amazing. The food was good"

Miinukset: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "I was i business class and the crew were very good"
Miinukset: "nothing as it was not a long flight, only 3 hours"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I will recommend to my friends and families."

Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Plussat: "Flight was good with no turbulence. Crew was professional and courteous."
Miinukset: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Friendly crew. Food was nice."
Miinukset: "Nothing"

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Loved it"

Plussat: "Clean and comfortable seating"
Miinukset: "50 minutes delay. Food tasted funny like old leftovers."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Miinukset: "Seats. Very uncomfortable"

Plussat: "the food provided under gluten-free food"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Miinukset: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

Plussat: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Miinukset: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Plussat: "Took over an hour to check in. There were at least 300 people in line with one person checking economy in."

Plussat: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Miinukset: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Miinukset: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Not much"
Miinukset: "Food was terrible. Entertainment system kept breaking."

Plussat: "The good"

Miinukset: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Plussat: "Hyvä ja helppo lento"

Plussat: "Everything was great. They made a nine hour flight actually enjoyable."

Plussat: "Pieni kone mutta mukava"

Plussat: "Good movie selection"
Miinukset: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Miinukset: "Late arrival caused late departure for 1 hour."

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "fast boarding"
Miinukset: "rude crew- the crew was impolite to all passengers."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Good movie selection, frequent water refills, boarding was quick and easy with ample overhead stowage"
Miinukset: "Seat recline was broken, non-adjustable headrest, older flight crew less tolerant of passenger disrespect, not quite enough bathrooms, food had my stomach in knots"

Plussat: "Friendly staff"
Miinukset: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."

Plussat: "Bulkhead seat Good choice of movies"
Miinukset: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Plussat: "Nothing"
Miinukset: "Flight left 4 hours late due to mechanical problems with a very , very old plane. I paid extra for an exit seat that (bc the plane was so old) had cold air seeping in that even with 4 blankets on, a sweater, my jacket I was frozen the whole flight and caught a terrible cold that I have now had for a week."

Plussat: "I was glad that it was a direct flight, and the crew was nice."
Miinukset: "The seats are too small, and there were two empty rows behind us, but the crew seemed to be using them to sleep and did not allow anyone back there. The monitors were in the aisle, and I could not see it well, and I was never offered any headphones, so I could not watch the in flight entertainment. Overall, the flight was pretty disappointing."

"My honest opinion is it was very good"

Plussat: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Miinukset: "No snacks available."

Miinukset: "Sick joke of an airline they treat you like cattle even in first class if you can even call it that. It’s more like premium economy and the staff is not friendly they act like they are put out when you ask for anything."

Miinukset: "Pagar una maleta demasiado"

Plussat: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Miinukset: "My 1 hour layover turned into a four hours past 2am arrival."

Miinukset: "Connection"

Miinukset: "No pre flight service in first class even though we sat at the gate for an extra 30 minutes."

Plussat: "Movie selection and comfort of seats"
Miinukset: "They somehow “lost” luggage for half the hee passengers, and we had to wait for 2 hours by the carousel for them to “find” it. Totally unacceptable."

Miinukset: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"

Miinukset: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"

Miinukset: "The flight from Chicago to Barcelona was delayed by 1.5 hour due to first, unexplained reason (looked like late arrival) and updating navigation maps (??). The flight back from Barcelona to Chicago was delayed by 3 hours first due to late arrival and then congestion at the airport."

Plussat: "Comfortable seats and functional entertainment"
Miinukset: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."

Miinukset: "Never made it. Stranded at LAX."

Plussat: "Big jet not typical going into Knoxville."
Miinukset: "Flight was late. Boarding had every zone called essentially at once so we could all stand."

Plussat: "The atención"

Plussat: "Good flight"
Miinukset: "Nothing. Process was smooth"

Plussat: "Stewards were good."
Miinukset: "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."

Plussat: "Nothing"
Miinukset: "The service from the check in desk to the stewardess"

Plussat: "Great surprise at the end of a long travel day. New plane, great crew."

Miinukset: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Plussat: "Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me"
Miinukset: "The special meal I requested was not available"

Plussat: "Crew"
Miinukset: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Plussat: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Miinukset: "excessive wait and shuttling."

Plussat: "Everything on time."
Miinukset: "It was a short flight so the A/C didn't affect my throat."

Plussat: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Miinukset: "not much selection for in-flight food and nothing for entertainment. Rosario"

Plussat: "Nice flight"

Plussat: "Good job of the tripulation"
Miinukset: "Audio of Entertainment, maybe was the headphones, but was not good"

Plussat: "Nothing!"
Miinukset: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"

Miinukset: "Jetblue Have a miserable attitude to their customer"

Plussat: "Nothing"
Miinukset: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Miinukset: "The flight and the entire process with American was just fine. What bothered me most was the rude treatment from security staff in Philadelphia. Compared to security staff overseas, the U.S. rates the lowest of the 55+ countries I've visited. It does not reflect badly on American Airlines, but it does give travelers a bad lasting impression. As an American, I'm embarrassed by their behavior."

Plussat: "Every thing was find.."
Miinukset: "Seats harder than expected.."

Plussat: "the staff was great from check in at the airport until I landed"
Miinukset: "I wish the snacks were heathy like dried fruit and nuts"

Plussat: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Miinukset: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."

Plussat: "Nice staff. Seats are comfy."
Miinukset: "A lot of pushy people. I think it always happens on the flights back from vacation destinations, people are burnt out and want to get home. The American airlines staff were fine, though."

Miinukset: "This was on Avianca, not American Airlines"

Plussat: "excellent from ticketing to depaning"

Plussat: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Miinukset: "Nothing in particular"

Plussat: "The meals were good and the flight attendants were very pleasant."
Miinukset: "The space and seats were uncomfortable. The seat my husband was sitting in (30A window seat), the touch screen seemed to have some technical issues, for it did not recognize when you touch the screen. It was a bit frustrating trying to select entertainment. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane, therefore almost cost us to be late for our final flight to Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. This caused a very long wait time of 1 hour. We were advised the bags stayed in Phildelaphia since they did not have the additional luggage tags, and will not arrive till the next day. Overall the experience within the Airport service desks and baggage check in' s was not a pleasant experience. I believe many of these issues could have been avoided if the American Airlines agents were more knowledgeable and attentive."

Plussat: "Crew and promptness. Roomie seat."
Miinukset: "No cellphone charger. No movie screen at the seat."

Miinukset: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."

Plussat: "Once arrived all was fine. Once arrived all was fine."
Miinukset: "Being Over hour late. Updates kind of slow. But really hot on the plane"

Plussat: "The plane was late and we could not catch our other flight connection so we had to wait 2 1/2 hours from the one"

Plussat: "The flight attendants were the most rude and upsetting people o have ever felt with"

Plussat: "Boarding, crew"
Miinukset: "entertainment, 1st luggage payment"

Plussat: "On time, clean plane"
Miinukset: "A biscuit for snak"

Plussat: "Entertainment"
Miinukset: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."

Miinukset: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"

Miinukset: "They charged me for my baggaged. Said it wasnt included with the ticket"

Plussat: "Overall, I'm pleased with BA."
Miinukset: "This flight didn't have the individual TV screens."

"The ground staff is unhelpful. It is almost as if they don’t want you to fly."

Plussat: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Miinukset: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"

Plussat: "TAP is great to fly, friendly, safe and solid, nice crew"

Miinukset: "Customer service from the crew, it could be nicer and better attitude and more positive."

Plussat: "Average friendliness of crew, paying for extra leg room seat is a must"
Miinukset: "Food with a taste, rather than dull"

Plussat: "Nothing"
Miinukset: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."

Plussat: "legroom in business is good, food was ok. only one round of drinks was offered."
Miinukset: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."

Plussat: "Seats super comfortable. Big screen entrainment."
Miinukset: "One more time offer drinks for a very long travel time (other 10H)."

Miinukset: "Legroom"

Plussat: ":("
Miinukset: ":("

Plussat: "Very happy with the service and seat comfort. Thank you"

Miinukset: "When late, pls help passangers.with no helpfull people dont work"

Plussat: "The flight was fine no problem"

Miinukset: "Long Delay"

Miinukset: "Our flight in Lisbon was scheduled to board an hour before departure. We arrived on-time, went through the line and were then placed in a standing room only area to stand and wait for another 45 minutes before boarding. We were placed near the entrance (I thought to board early as a family) but were later told to join another line when we asked why we sere just standing and waiting while other passengers were walking past us. The communication between staff and between your staff and passengers was poor."

Plussat: "Crew were amazing. Timely departure. Inflight meal was good."
Miinukset: "Not much."

Plussat: "On time"
Miinukset: "Food"

Plussat: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Miinukset: "TAP's stupid rules against my destination. Not faire!"

Plussat: "Staff was pleasant, nothing special"
Miinukset: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Plussat: "I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal."

Plussat: "Food was good."
Miinukset: "Flight was delayed"

Plussat: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Miinukset: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."

Plussat: "Flight was great"
Miinukset: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Miinukset: "Al llegar al counter me dicen que la maleta no está incluida, yo quisiera saber quien viaja sin maleta? Así que tuve que pagar adicional $90 por una sola maleta y tengo que pagar también al regreso, me siento robado y estafado por Tap Portugal"

Miinukset: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Plussat: "Flight crew was friendly."
Miinukset: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."

Plussat: "None of the videos about Portugal worked!!"

Plussat: "Of no change is BULLSHIT"

Plussat: "Nice plane, friendly and helpful staff... good service"

Plussat: "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Miinukset: "No food or entertainment"

Plussat: "Nothing so far since I'm not in Miami yet but in.. Newark."
Miinukset: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."

Plussat: "it had a feet support the toilet was big it was airplane food, still better than most companies I know from Europe, Asia and the USA."
Miinukset: "the head rest was too hard"

Plussat: "I lost my luggage from Rome to N.Y . I definitely will not recommend and I will tell all the people in social media.The worst pilot I don't think you should put a risk you life with student pilot."

Plussat: "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Miinukset: "Overbooked the flight by 20 people and split up our group of 4 traveling together. They gave 3 of us tickets and then told my dad who is the least experience traveler that he doesn't have a seat because he didn't check in online even though we were at the airport 2 hours ahead to check in. Paying $1000 for a ticket and then being told you don't have a seat is absolutely unprofessional and rediculous. We were traveling home from europe and had 2 other connections we had to make. After 3 hours they were able to transfer us all to another flight back to the states and then lost my dad's luggage. Horrible experience! Will not travel TAP again!"

Miinukset: "I had a 17 hour overnight layover in Lisbon and I am a gold member of star alliance yet the TAP customer service desk in Lisbon told me they can not give me a hotel voucher for the night! Seems wrong."

Plussat: "Price"
Miinukset: "Wait for boarding"

Plussat: "The plane had a helpful crew, the plane was modern in that they had a usb charger and plugs for both US and European voltages and there was plenty of space to relax in during my flight."

Plussat: "Smooth landing"
Miinukset: "A few bumpy moments in the air!"

Plussat: "They served a sandwich."
Miinukset: "I flew TAP in sept 2016. It was full service invoked TAP again because of this and then had to pay for a small checked bag at the airport. Also there were a lot of sick people on this flight. Two people near me theew up."

Plussat: "The captain and the crew were excellent."
Miinukset: "Upgrade the entertainment system."

Plussat: "My first time flying tap and I was impressed. Everyone was friendly and helpful. Planes seemed very clean, and gave me the impression that they are probably well maintained."

Miinukset: "Long lines at check-in and airline checkin-counter number confusion."

Plussat: "I like nothing about this airline."
Miinukset: "They are thieves with scammy change policies."

Plussat: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Miinukset: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."

Plussat: "The crew was absolutely great which jump started the flight. The food and all the available movies and games were great too."
Miinukset: "Nothing"

Miinukset: "Due to a strike in security at the Lisbon airport our fight was delayed 3+ hours. We were boarded on the plane and sat there for over three hours without any information from pilots or crew on why we were so delayed or when we would be taking off."

Miinukset: "Rude staff."

Miinukset: "Our checked luggage was lost and didn't make the transfer in Lisbon. Then when trying to resolve this, it was difficult to reach a representative in Hamburg. The line would ring and ring or go to a recorded message saying no one was available. This happened for 3 days until the luggage was delivered without any notice from the airline."