Etsi kansainvälisiä lentotarjouksia Oulusta
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Useimmiten kysytyt kysymykset: Oulu – maailma reitille
Millä lentoyhtiöillä on joustavat peruutusehdot reitin Oulu - maailma lennoilla COVID-19-koronavirusepidemian vuoksi?
Kuinka KAYAK löytää niin alhaiset hinnat lennoille Oulusta?
Miten KAYAK-sivuston hintojen ennustusalgoritmi auttaa minua valitsemaan juuri oikean hetken ostaa lentolipun Oulusta?
Mikä on KAYAK Mix vaihtoehto lennoille Oulusta?
Mikä on KAYAK-sivuston "joustavat päivät" ominaisuus ja miksi minun kannattaisi kiinnittää huomiota siihen etsiessän lentoa Oulusta?
Suositut 5, jotka liikennöivät reitillä Oulu - maailma
Pisteytys KAYAK-asiakasarvioiden perusteella
Miinukset: "A better breakfast..."
Miinukset: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Plussat: "The crew was amazing. The food was good"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Plussat: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Plussat: "I got an extra blanket."
Miinukset: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Plussat: "Nice crew."
Miinukset: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Plussat: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Miinukset: "Everything. Worst flight in my life"
Plussat: "New A350 seating positions The attentive and respectful staff The good food and drinks choices The on time arrivals record, no matter what delay they seem to have good efficiency built in"
Miinukset: "The boarding in Singapore- Finnair are seemingly punished by being gated at the furthest end of the walkway. The security is slow due to the two single lines of screening, even though we are all in transit or have already been through checks elsewhere"
Plussat: "Food and entertainment is good"
Miinukset: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."
Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."
Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."
Miinukset: "Seats. Very uncomfortable"
Plussat: "The ease at which the check-in and boarding was done"
Plussat: "the food provided under gluten-free food"
Plussat: "Crew is very nice and helpful. Food is just fine."
Miinukset: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
Miinukset: "Nice flight, nice crew"
Miinukset: "I could not be given the boarding pass fir the last leg of my trip"
Plussat: "The plane was good, the flight time was nice, just 9.5 hours."
Miinukset: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."
Plussat: "I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers."
Miinukset: "I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese."
Plussat: "All is satisified."
Plussat: "Like that you served Finnish food! many choices of films to watch was great too!"
Miinukset: "We missed are connecting flight"
Plussat: "Everyone was polite and helpful and did everything to make flight comfortable"
Miinukset: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Plussat: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Plussat: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Miinukset: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."
Plussat: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."
Plussat: "We didn't make it to Helsinki so I can't say anything good!"
Miinukset: "Justfly.com screwed up on our reservation and failed to properly ticket our lap child. This caused us to not make the flight! Justfly.com hasn't done anything to rectify this issue!"
Miinukset: "the flight got delayed for an hour and I missed a connecting flight. Was re-routed through Moscow and was at my destination point 11 hours later."
Miinukset: "Missed connection so didn't get second flight"
Plussat: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Miinukset: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."
Plussat: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"
Miinukset: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Plussat: "I made it home safe."
Miinukset: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."
Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."
Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."
Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."
Plussat: "Great service and great food."
Miinukset: "The long hours"
Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"
Miinukset: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."
Plussat: "The blueberry juice is super good!"
Plussat: "The flight was late. Some people had problems to find place for their luggage, which took even more time until we were ready to take off."
Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."
Plussat: "Hyvä ja helppo lento"
Plussat: "Pieni kone mutta mukava"
Plussat: "Punctual and friendly staff even under stressful circumstances."
Miinukset: "Access to wi-fi"
Plussat: "The flight was mostly empty so a very quick boarding process."
Miinukset: "I was happy with everything I experienced."
Miinukset: "It was too cold on the plane"
Plussat: "Easy boarding process"
Plussat: "Nice staff, left on schedule, I did not get any food, it was not included, and there was no entertainments, like movies."
Miinukset: "It is a little crowded, but ok for the price."
Plussat: "Crew was kind."
Miinukset: "The food made me sick, and you have to buy it too."
Miinukset: "The flight was delayed and it seems like it happens regularly. Our flight to Palma de Mallorca was also delayed."
Plussat: "Simple Flight."
Miinukset: "Small plane"
Plussat: "Friendly crew serving my side."
Miinukset: "We were unable to have choose seat option at booking and also check in and they split us up and weren’t able to put us together at the gate. A bit light on the perks for “premium”."
Plussat: "The long distance jet was very nice and would likely be the only reason I would fly with Norwegian again."
Miinukset: "Drinks like soda included in cost. Baggage sizes and weights that match other international carriers, consist enforcement of weight restrictions or requirements. More people, less kiosks. Don’t make you have to pay to choose a seat. Everyone we talked to was complaining about the nickel diming!"
Miinukset: "The crew very impressed and not give a good safety at the plane"
Miinukset: "Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service."
Plussat: "For Copenhagen to JFK flight only: Excellent crew, satisfactory food service, very good drink service, great plane, comfortable seat in Premium comparable to old business class seats before lie flat became standard."
Miinukset: "Extremely understaffed check-in desk in Lisbon with extremely long lines took over thirty minutes of waiting to reach the desk. No separate check-in lines for Premium, since they have no Premium service from there to Copenhagen. No Premium seating or services available from Lisbon to Copenhagen. No staff or facility at Copenhagen airport to print boarding pass for transfer passengers until gate agents finally arrived."
Plussat: "Very intuitive self drop-off service, helpful and friendly staff"
Miinukset: "The flight got 30 min delayed, online check-in opens 24h prior to departure"
Plussat: "clean, modern plane"
Miinukset: "chaotic boarding, slow disembarking"
Plussat: "No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy."
Miinukset: "Could do with slightly more legroom."
Plussat: "Täsmällinen, paljon informaatiota matkan kulusta"
Miinukset: "ei wifiä"
Plussat: "I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline"
Miinukset: "Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before."
Plussat: "Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!"
Plussat: "The service was friendly and professional, and we had he smoothest landing and takeoffs I've ever had with any airline before."
Plussat: "Good crew and very smooth flight. Other than the inefficient boarding process which is more the airports fault, my experience with Norwegian was excellent."
Plussat: "We were delayed. Did good time still.... nice and polite flight crew.."
Plussat: "The flight attendants were very rude. One didn't want to asssit my 8 year old when she couldn't open the door. They kept waking me up to put on my damn seat belt."
Miinukset: "The flight attendant yelled at my 8 year old . They didn't want to help my daughter get out of the bathroom. They stood there rolling their eyes. Don't think I'll be back on that air line"
Plussat: "Entertainment was good. Plane was pretty new/nice"
Miinukset: "The food is rediculous. Apparently you have to pay extra ahead of time to even get a glass of water. That is unacceptable to me and because I didn't book on their website directly, I was never notified of this. 3 dollars for a bottle of water. It wouldn't be a bad airline if not for this but they have to skimp on this one little thing. It's also upsetting because it's an 8 hour flight. You need water and food!! That ruined it for me and it's such a simple thing. Plus the flight attendants were unprofessional. Probably won't fly them again."
Plussat: "Easy, on time, cheap"
Miinukset: "No food or drinks for free (even water), but you get what you pay for! Was super cheap. Bunch of drunk Germans didn't help - but not their fault"
Plussat: "Please make sure that the allotted luggage is properly reflected."
Plussat: "boarding was organized"
Miinukset: "I realize you have good prices but seriously making people pay for water, coffee, blankets etc. will be a determ factor if I have a choice to use another airline next time. Also the staff was rude"
Plussat: "It was an excellent value to fly from Stockholm to Copenhagen. We considered taking the train, but the cost vs. time made it much better to fly. The time of the flight was just an hour, and no beverages were offered. This was acceptable, but water would have been nice! Very easy boarding and the fight was on time."
Miinukset: "The seats are not very big, and the air conditioning was not adequate for July as we waited on the runway. The gate seating at Stockholm airport could have been better, as there were not nearly enough seats at the gate for all passengers waiting."
Plussat: "Plane was clean and confortable."
Miinukset: "My carryon was over weight for one Kilo. They forced me to check in back. Also, flight was international from Rhode Island to Dublin. They offered nothing complimentary. Not even water. I don't recommended this airline for international trips. Not worth it."
Plussat: "Free wifi, friendly staff, clean modern aeroplanes"
Miinukset: "Late as usual."
Plussat: "Comfortable, easy flight."
Plussat: "Clean plane"
Miinukset: "Lack of organization with boarding"
Plussat: "Business class was great! On time flight!"
Miinukset: "Random turbulence"
Miinukset: "Being delayed 40 minutes"
Plussat: "Very enjoyable and easy"
Plussat: "New plane, free movies & good food"
Miinukset: "Loud rock type music for 20 minutes before take off."
Plussat: "Baggage claim"
Plussat: "Service is amazing, check in to departing to arriving ALL amazing - also your onboard magazine has such awesome material to read Norwegian you are amazing thanks soo much...WE shall book you many many times again. wowwwwww"
Miinukset: "that you donot 'as yet' fly to New Zealand"
Plussat: "I thought the price was reasonable for this flight, given that Norwegian is one of the least inexpensive airlines. Thankful that this was a short flight."
Miinukset: "There was a large group of young guys on this flight who were really loud and clearly drunk (and were popping beers before we even boarded). The crew didn't make any attempts to control them even though they were annoying other passengers."
Plussat: "Price, on-board wifi, comfort"
Miinukset: "Slow bag drop, scanner not working properly holding up everyone"
Plussat: "Everything, excellent service"
Miinukset: "Henkilökunnan huono epä ammattimainen käytöd 6 kk ikäiseen vauvaan ja hänen kanssa matkustajiin (vanhempiin). Vaikka asiakaspalvelutehtävissä oleva ei pitäisikään lapsista ei sitä saa näyttää asiakkaalle (tässä tapauksessa lapsen vanhemmille) epäasiattomilla kommenteilla je keilenkäytöllä."
Miinukset: "4 hours delay because of a sick pilot and weather in London.."
Plussat: "great flight , free wifi! snacks available for purchase"
Plussat: "Norwegian is always a great value. Had a slight delay but they handled it well and we weren't that late. Nicest employees and easiest customer experience."
Plussat: "Missed connection"
Miinukset: "I missed the connection"
Plussat: "Cockpit crew was nice and the flight was very convenient regardless of some turbulence. Interesting content on the monitors, like how the planes are built."
Miinukset: "Wifi didn't work, as it didn't work on the earlier flight either. Wifi is the main reason I prefer Norwegian but this advantage might be lost it seems. Boarding the plane took a long time from the front door only and because people have big amount of random hand luggage of all sizes that can't fit to the overhead lockers. One of the lavatories was out of order immediately which caused long queues on the aisle."
Plussat: "Good modern seats giving more legroom than other budget airlines. Good website & iPhone app."
Miinukset: "No Wifi on this flight, no power at seat."
Plussat: "Very easy and issue free"
Miinukset: "Announcements were only in Spanish"
Plussat: "The crew is nice"
Miinukset: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Plussat: "It was a decent train ride."
Miinukset: "Stating it’s a train from the beginning and not having to go from one train station to another."
Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Plussat: "The rest area"
Miinukset: "The airport was cold and it should be warmer"
Plussat: "The bread was fresh and food better than other times"
Miinukset: "Crew is always aggressive and unfriendly"
Plussat: "Amasing crew"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Plussat: "Flight was on time."
Miinukset: "In flight complimentary food and drink service could have been better."
Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."
Miinukset: "No entertainment facilities"
Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Miinukset: "Boarding at CDG was awfully slow"
Plussat: "Air France has the best crews! They really go the extra mile."
Miinukset: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Plussat: "Crew was very nice. Food was good and tasty."
Miinukset: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Plussat: "Extremely hot the plane"
Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Plussat: "Crew was nice, too short of a flight to figure out more"
Miinukset: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Plussat: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Miinukset: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."
Plussat: "Enjoyed my food, especially tasty for airplan fare!"
Miinukset: "Not enough leg room"
Plussat: "Food was Fantastic, Air France the Best on Air."
Plussat: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Miinukset: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Miinukset: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Miinukset: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Plussat: "What’s not to like!"
Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."
Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."
Plussat: "the Airline"
Miinukset: "The Airport, Security, Boarder control."
Plussat: "Great people"
Miinukset: "It was an hour late"
Miinukset: "They lost my luggage"
Plussat: "Flight went smoothly"
Miinukset: "Flight left late The seats are small and crowded There are no entertainment options"
Plussat: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Miinukset: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Plussat: "The flight attendant was very nice to me. TV was very good. space was enough ."
Miinukset: "We had to pay for wi fi."
Miinukset: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
Plussat: "The service and food were excellent plane was clean."
Miinukset: "No entertainment system"
Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Plussat: "The flight crew and flights itself were great."
Miinukset: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Plussat: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Miinukset: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Plussat: "The food was good, the staff was very friendly and very nice,"
Miinukset: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Plussat: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Plussat: "I like the service of AF"
Plussat: "Food and service"
Miinukset: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Plussat: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Miinukset: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."
Miinukset: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"
Plussat: "Pleasant staff."
Miinukset: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"
Plussat: "Everything good more or less."
Miinukset: "Planes where not updated. I would like planes to be more up to date like other companies."
Plussat: "Professional and helpful crew."
Miinukset: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."
Plussat: "The crew was nice.."
Miinukset: "No USB plug. No charging spots. No video. No movie. No radio. No wifi."
Plussat: "Comfortable seats and good food/service throughout the trip."
Miinukset: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Plussat: "The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more."
Miinukset: "Probably adding personal entertainment on each seat would be great."
Plussat: "It was 3 hours delayed"
Miinukset: "Fly in time"
Miinukset: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Plussat: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Miinukset: "Nothing really"
Plussat: "Crew tried very hard."
Miinukset: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Miinukset: "The legroom on AA's new planes is atrocious."
Miinukset: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Plussat: "The fare rate. The boarding crew were good. The onboard crew were not too friendly. No smiles."
Miinukset: "The seats seem to be tight. I’m only 120kbs and 5’ and yet I’m having a hard time squeezing into my seat. The food was ok. Entertainment is a big zero. The plane is okd style."
Plussat: "We took off and arrived on time. That was the only thing they did right."
Miinukset: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Plussat: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Miinukset: "Very tight quarters, but ok for short flight"
Miinukset: "Plane was dirty and crew inattentive."
Plussat: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Miinukset: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."
Plussat: "Loved the individual TV & ability to charge my cell phones"
Miinukset: "Very tight leg room, no food to purchase, no snacks."
Plussat: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
Miinukset: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
Miinukset: "Hi, I couldnt make my flight as I was very ill and when I called to reschedule it, I was given a form to fill out and no help. So I am STILL stuck on Barcelona, trying to figure out how I can change my ticket and how much that will cost me. Why does it take a form? Why can't someone give me a price quote?"
Plussat: "Although the flight was short, everything worked as it should have."
Miinukset: "I miss snacks! Even a bag of pretzels would have been appreciated."
Plussat: "Big comfortable plane."
Miinukset: "No entertainment, no food at all."
Miinukset: "New plane and excellent service. The flight was on time and the crew was very servicial."
Plussat: "Comfortable seats, attentive staff"
Miinukset: "More non dairy food obtions"
Miinukset: "Poor customer service"
Miinukset: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Plussat: "Delicious food. Very smooth flight had a great time traveling with this airline"
Miinukset: "The seats were uncomfortable and tight."
Plussat: "I was surprised by the amount of room in the economy cabin."
Miinukset: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Plussat: "Sad to say nothing"
Miinukset: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"
Miinukset: "Lost connection"
Miinukset: "Check in was total chaos. Food was horrible."
Plussat: "It was on time and there was a pillow & blanket waiting in every seat."
Miinukset: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Miinukset: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Plussat: "I like assisting crew"
Miinukset: "Please make WiFi free low speed. Write anywere "Gate numeration is overall, without terminals""
Plussat: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Plussat: "Ice cream as a snack was a nice surprise."
Miinukset: "This was a nine hour flight and the entertainment system was very old. There were screens in the middle of the plane with the movies chosen for you. On a flight this long, the customer should have options. You also were not able to control your the air. So the flight was freezing! The lunch options were meatballs or cheesy pasta. I thought these were risky. What has happened to chicken?"
Plussat: "I initially booked my flight via Kayak for a cheap no hassle price"
Miinukset: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Plussat: "I like AA because they are honest and kind. I received good value for my money."
Plussat: "they would not let me up grade and there was plenty of room to upgrade"
Miinukset: "I am handicap and was not given a upgrade"
Plussat: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Miinukset: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Miinukset: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"
Plussat: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Plussat: "Seat comfort, the crew and the actual flight were good."
Miinukset: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."
Plussat: "The service AA provides is very constant in time and that is good"
Miinukset: "Chairs could have more comfort"
Miinukset: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Plussat: "Lots of free movies."
Miinukset: "No free food."
Plussat: "On time, clean plane."
Miinukset: "Crew announcements are too loud! What is that all about?"
Plussat: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Miinukset: "Not getting home."
Plussat: "I arrived at Dusseldorf"
Miinukset: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"
Miinukset: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Plussat: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Miinukset: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Miinukset: "Uncomfortable seats, no entertainment available"
Plussat: "Puntualidad y amabilidad en la recepción de equipaje"
Miinukset: "Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística"
Plussat: "Wifi and the nice crew"
Miinukset: "The food option"
Miinukset: "Seats did not recline"
Plussat: "Seat was very good. The headrest was conducive to sleeping"
Miinukset: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Miinukset: "No vegetarian meal option. Couldnt eat anything"
Plussat: "Great new Dreamliners, amazing and attentive crew."
Miinukset: "On board entertainment is scarce, the food is bland."
Miinukset: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"
Miinukset: "The food was not too good. In general airline seating is very uncomfortable just due to the nature of it."
Plussat: "slept the whole trip"
Miinukset: "my dreams i guess??"
Plussat: "Service on board was friendly, very nice staff."
Miinukset: "My bag was lost, and no help available through Norwegian to find it. I just had a 1 day delay with them recently and will try to avoid this airline in the future."
Plussat: "It was a low fare trip, so I did not expect a lot."
Miinukset: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."
Plussat: "same as above"
Plussat: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Miinukset: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Plussat: "It was only 45mind"
Plussat: "Polite crew, good fare"
Miinukset: "I did not eat the food so I cannot rate it."
Miinukset: "Seat option Food selection Noise Crew was not nice"
Plussat: "The flight was comfortable and the condition of the cabin very good. As we landed 1.5 hours late, the captain and crew asked people who didn’t have a transfer flight to remain seated while those of us needing to make it to our next leg were allowed to deboard first. That was thoughtful and helped me make my train with 10 minutes to spare!"
Miinukset: "Flight was delayed 1.5 hours. When we finally boarded, there was no crowd control, just everyone trying to squeeze into 2 checkin lines at once. My partner and I were seated 15 rows apart, even though we bought our tickets together. I was seated in the very back row, were I could here the cabin crew in the kitchen, talking loudly and at times unprofessionally. No food or drinks unless you pay extra for it."
Plussat: "Easy check in, friendly staff"
Miinukset: "Terrible music before take off and after landing"
Plussat: "Plane wasn’t packed full. Kind attendants."
Miinukset: "People who want to stay up all night talking with lights on and poking the back of seats to select screen choices should be sitting together at the back of the plane. Red eye flights are painful enough, and providing a dark and uninterrupted flight for most people should be your priority. Please switch screen selection to arm rather than tapping on someone’s back !"
Plussat: "I flew from BNA ago JFK and when I landed i found out my flight was canceled. they just booked me on the next earliest flight and when I tried to ask about alternatives they were of no help. they also told me my accommodations in NYC for 2.5 days may not be covered."
Miinukset: "Rude customer service. No help with getting me to my destination earlier. Unclear on providing necessary information."
Miinukset: "Flight was delayed by 1 1/2 hours. Missing my connecting flight from Oslo to Munich"
Plussat: "At least the customer service desk had a wee bit of a smile. Thought helpful to the least on account of little information."
Miinukset: "Last minut cancels flight without explanation-left me on a separate flight and needing to pay for an additional al connecting flight while in Europe-stranding me in airport for several hours. The canceled flight was rebooked for TWO DAYS FOLLOWING-absurdly"
Plussat: "Only stability of the plane B787 Dreamliner"
Miinukset: "In economic class over 6 hrs flight,nothing to eat or drink ,only for people which updated their seat,that's weird and discrimination"
Plussat: "I liked the dreamliner. That's about it."
Miinukset: "I was flying Norwegian during possibly the worst week in recent memory: after the breakdown at JFK following the snow hurricane on Jan. 3-4. The flight was DY 7002 to Oslo, arriving on Jan. 5. For some reason leading up the flight, Norwegian did not cancel our flight - which left at 22:00 - even though the other major airlines had. We were forced to go to the airport chaos before Norwegian cancelled the flight around an hour before it was supposed to fly. We were delayed two days. When we finally boarded on Jan. 7 we had to sit on the tarmac for 3 hrs before taking off. The pilot couldn't explain the nature of the delay. In all fairness, I am not sure how much Norwegian or JFK are to blame for such horrendous service. Probably both are at fault. Norwegian: please consider your customers' time and well-being. Cancel your flights in advance of such conditions so that your passengers, update the information on your website. Those things are in your control, even if the situation at JFK is not."
Plussat: "Everything went smoothly and well…"
Miinukset: "Everything went smoothly and well…Until I had to wait 45 minutes for my bag to show up on the conveyor belt in the baggage."
Plussat: "Plane was new and in excellent."
Miinukset: "Too expensive and didn't even provide water to drink"
Plussat: "Crew and plane were great. Only problem was with luggage"
Miinukset: "Losing luggage while making a connection made for a poor flight experience. Also a delay getting first leg of flight put undue stress on my trip"
Plussat: "Norwegian is an awesome airline."
Plussat: "Just a short flight, but boarding was smooth anefficient. They opened the back door to the plane to allow those at the back to board near their seats. Genius! And none of the zoned-boarding mumbo-jumbo. Love Norway and Norwegian!"
Plussat: "Fast flight. Easy boarding & transferring. On time."
Miinukset: "Small seats, no entertainment."
Plussat: "They accept two pieces of luggage per person. Great customer service"
Miinukset: "Checking in at CPH, was a complete zoo, with failing computer systems and little or no information."
Plussat: "The plane was clean and there was a lot of space for luggage."
Miinukset: "The seats seemed smaller than on other planes."
Plussat: "Every thing was on time. The crew very courtous and kind with the passengers."
Plussat: "Crew was professional and nice"
Miinukset: "Legroom sucked. Flight was 4 hours late. Missed my connecting flight. Entertainment consisted of 2 old movies and 2 sitcoms."
Miinukset: "I think they make the plane extra cold just to sell you the blanket. That, on top of the worst check in and security lines I've experience in my life plus middle seat plus 1 hour wait on the tarmac at JFK after landing made this a pretty miserable trip."
Miinukset: "The tickets are extremely unclear as to which airport they depart and arrive at."
Miinukset: "Delayed flight. TVs didn't work."
Miinukset: "Flight 3h delayed, missed connecting flights"
Miinukset: "they lied to us on the palin that the people who missed there flite have hotel rooms reserved for them, but when we arived the people were rude and we had to sleep at the airport."
Plussat: "The plane is in great condition. Simple and gets you from point A to point B."
Miinukset: "Honestly I cannot think of anything I didn't like. I do think that food options pre flight should be better communicated. I had booked my food earlier but it seemed few of the other passengers had or knew they had to pre book food or order inflght."
Miinukset: "Checking in had a long line"
Miinukset: "My young daughter was denied a ticketed seat on an 11:30 Norwegian air flight to Oslo, being told that her 10:33 arrival at the gate -- due to multiple protracted delays on earlier connecting flights to get her to the gate -- made her "too late" and the computers would not permit the gate agent to get her on board no matter how much extra she was willing to pay. She was simply told to get the next flight 24 hours later, killing 15% of her vacation. The gate agent said to my hysterical child that she was so sorry for the hours lost in prior connecting flight delays and recognized the plane my daughter was to be on was still one hour from pushback from the gate, but she couldn't overcome the computers having closed out the flight at precisely 60 minutes before scheduled departure so there was nothing a human could do. This is the epitome of machines gone crazy!!"
Plussat: "I arrived in Oslo. :-) Friendly cabin staff. New Dreamliner, with basic service."
Miinukset: "Lost my luggage. Norwegian provide no assistance in its location. In fact they have told me they have no tracking after I had it CheckIn and there nothing they can do??? Oslo airport baggage service could not tell me if my baggage was scanned in for the flight I was on??? Here for 48 hours for a funeral and the next flight from JFK where my flight originated is Tuesday, the day I leave. The funeral is on Monday at 10 AM and it Sunday afternoon I was told to call back then to see if there is any more information on Tuesday?? Needless to say, not impressed!"
Miinukset: "There was no entertainment or food on 3 hour flight"
Miinukset: "Seats were small, did not have modern amenities (movie screens at each seat, USB ports)"
Miinukset: "Flight left from Budapest 2 hours BEFORE the time we booked the flight for - didn't get any notification, nothing!! Airline confirmed it was their fault,but my m missed her connecting flight and we still don't know how to get a refund for that... This is totally unheard of and unacceptable."
Plussat: "clean, spacious, friendly staff."
Miinukset: "chaotic boarding process and was not clear on how food was going to be served or made available."
Plussat: "The price was good. Seating was serviceable. No complaints for the price."
Miinukset: "Paying for drinks was a negative. Paying for food? OK. Paying for soda or fruit juice? Not cool."
Miinukset: "Had to pay for water and food on international flight from Athens to Oslo. No pillow or blankets either. Unbelievable how cheap the airlines are being. Further, there was no entertainment."