Etsi halvat lennot reitille Roomasta $[31873-Rovaniemelle

"Awesome!"

"good service on site, but limited ability to contact the airline directly. Kayaks ability to make changes in a reservation is non existent"

Plussat: "Not a lot."
Miinukset: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Free movies, TV shows, ok seats (but hey, it's a plane), great meals and service, and a pillow, blanket and water for each person. I really enjoyed both flights with Finnair and would gladly pick them again!"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "We where really late and they where very helpfull."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Miinukset: "Seats. Very uncomfortable"

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Miinukset: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."

Plussat: "Movie choices were good."
Miinukset: "It was cold and very little leg room. Food was barely warm"

Plussat: "Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more."
Miinukset: "Only 1 hour of Wi-fi included - seems strange for business class."

Plussat: "I made it home safe."
Miinukset: "Poor boarding, delay caused us to miss connecting flight, new flight plan did not have enough time to pass though customers, bag not delivered to final destination. In office now trying to locate."

Plussat: "Friendly crew, modern and clean plane."
Miinukset: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "Crew was proffessional"
Miinukset: "The crew did not use air freshener and some passenger smell really bad."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Nicest plane I've been on. Boeing for life."

Miinukset: "Wasn't given vegetarian option for food and don't eat meat."

Plussat: "Boarding was easy"
Miinukset: "Drinks were for an additional charge"

Plussat: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Miinukset: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Plussat: "The good"

Plussat: "The crew was friendly."
Miinukset: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."

Plussat: "Hyvä ja helppo lento"

Plussat: "They waited with connection flight."
Miinukset: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Miinukset: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Miinukset: "Food and drinks overpriced."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Liked seat size and spacing on the Airbus - better than American 777"

Miinukset: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Plussat: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"

Plussat: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Miinukset: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."

Plussat: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Miinukset: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"

Plussat: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"

Plussat: "Good airplane, big and clean. Very punctual ."
Miinukset: "Not food just a very small drink"

Plussat: "The fact that this is the only daytime flight from Boston to Europe."
Miinukset: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."

Miinukset: "Short and sweet"

Miinukset: "food"

Plussat: "Very friendly crew"
Miinukset: "In-flight system had some errors"

Plussat: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Miinukset: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Miinukset: "Crew on the ground was very rude"

Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."

Plussat: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plussat: "Crew was very friendly. Food was excellent"

Plussat: "The new movies selection, food was very good, staff more friendly than previous flights"
Miinukset: "Boarding always a problem on MEA we have to wait too long in the queue"

Miinukset: "boarding wasn't good."

Plussat: "Good food and crew"
Miinukset: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Plussat: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Miinukset: "Nothing"

Miinukset: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Miinukset: "It was great trip thank you Air France"

Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Miinukset: "Old plane."

Plussat: "It was a nice plane and boarding was well organized."
Miinukset: "I was assigned a middle seat, if not for that I would have given a higher rating."

Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Plussat: "The food was okay and the staff were friendly."
Miinukset: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Plussat: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Miinukset: "I just expected better toilet bag for business but what was given out was just basic."

Miinukset: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Plussat: "Nothing"
Miinukset: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Plussat: "Ok"
Miinukset: "Nothing"

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Miinukset: "Horrible Crew..."

Plussat: "Flight attendant was very nice."
Miinukset: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Plussat: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Plussat: "The food, entertainment, and service. Waited for me after almost missing my flight."
Miinukset: "Nothing."

Miinukset: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Plussat: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Plussat: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Miinukset: "NA"

Plussat: "Food was excellent and crew was very nice."
Miinukset: "Could not check in online before my flight and no zones to board just line up and go apparently."

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "General air of professionalism is reassuring"
Miinukset: "Food, crew appear rushed"

Miinukset: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Miinukset: "They lost my luggage"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "Flight went smoothly"
Miinukset: "Flight left late The seats are small and crowded There are no entertainment options"

Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Miinukset: "Food and coffee were cold. Service on AF is getting worse."

Plussat: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Plussat: "Kind, courteous, attentive crew. Smooth flight."

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Miinukset: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."

Plussat: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Plussat: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Miinukset: "Nothing"

Plussat: "The crew was nice .."
Miinukset: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Plussat: "Nothing whatsoever"
Miinukset: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."

Plussat: "Value for money"
Miinukset: "Boarding process really needs to improve. There is usually a chaos during boarding"

Plussat: "Staff at Rome was great. Crew was excellent. Plane was magnificent."

Miinukset: "Jet was ancient and entertainment system was a joke"

Plussat: "Boeing Dreamliner was amazing. Very comfortable even in economy. Boarding very easy. We left and arrived exactly on time."
Miinukset: "You have to buy your own food and drinks. Priced on the high side. Bring your own sandwich and drinks."

Miinukset: "Online check in could be available immediately. I don't want to waste long time just for check in when I don't have luggages to pay. You could save time too many people."

Plussat: "Customer service was horrible in Rome"
Miinukset: "Train people and dont give people our seats even when we paid for them"

Plussat: "Crew was good, food and drink good"
Miinukset: "I do not like how you can’t check in online and choose seat assignment. I paid way too much for premium seating to be stuck between 2 bickering family members for 9 hours with no options."

Miinukset: "Flight was delayed 5 hrs, gate changed just prior to boarding"

Miinukset: "Delayed the flight so long and it was a longer process then it said"

Plussat: "Nothing was good."
Miinukset: "Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE."

Plussat: "I didn’t like anything about flying with Norwegian airlines."
Miinukset: "Boarding was handled poorly, flight was delays both outbound and return flights up to 3 hours each time, the food wasn’t good at all, there was no entertainment or any sort of flight info available. The seats were packed as tightly as possible. Bathroom on the flight was out of order."

Plussat: "The price was cheaper than other flights . I liked that it was a direct flight ."
Miinukset: "Better Boarding process , more comfortable seats to sleep where the foot rest goes up more . provide a pillow and some Hand cream and Kleenex in the bathrooms. The luggage allowance is not as good as most business class flights."

Plussat: "Nothing, this was the worst experience ever."
Miinukset: "1) We were removed from business class. 2) no blankets and no pillow (extremely cold) 3) no entertainment 4) no vegetarian food We paid for business btw."

Plussat: "Friendly flight crew. Good price point."
Miinukset: "Getting drinks right away when in premium class - and more periodic checks"

Plussat: "I think the pilots did an amazing job with getting us home safely. Both take-off and landing were perfect."
Miinukset: "The food was ABSOLUTELY HORRIBLE. Please improve the food."

Miinukset: "6 hour delay"

Plussat: "The crew was very nice. They had a decent selection of movies for the flight. The plane was clean and looked very nice."
Miinukset: "Seats were small and uncomfortable. Meal wasn’t included. Food available as snacks was sub-par."

Plussat: "Crew was nice. Food was quite good"
Miinukset: "Comfier seat, more clear boarding process, more entertainment options, more leg room"

Plussat: "Luggage never arrived at destination!"
Miinukset: "Flight delays, luggage delays, worst flying experience ever."

Plussat: "Very comfy seats"
Miinukset: "More food choices"

Plussat: "The crew was great, and the 787 is a great plane."
Miinukset: "Main problem was waiting nearly an hour on the tarmac after landing before reaching our gate."

Plussat: "Great aircraft Boeing 787 Dreamliner! Rome to LAX at 40,000 feet for 12 hours. Smooth flight."
Miinukset: "Bring your own FOOD and WATER/SODA. Also if you are a big person, the bulkhead seats and seats on the exit rows are narrower than other coach seats due to the folding video screen between seats. If you are a small spindly person, no problem but if you are a big person, the seats are uncomfortable."

Plussat: "Excellent flight. Can't beat it for the price."
Miinukset: "We had to wait for 1 hour on the tarmac to get to hour gate when we landed. Not sure if that was Newark airport's fault though."

Plussat: "We like that we were able to get free movies. Crew was nice."
Miinukset: "Food could be better. We had to wait an hour and a half to get off an airplane."

Miinukset: "It was awesome!"

Plussat: "Tasety food"

Plussat: "The plane experience was on par with all the other economy flights I experienced in the last 15 years. The only difference is that other carriers charge much more for the Boston - Rome route. Thank you Norwegian Air!"

Miinukset: "Better crew service. Crew forgot to bring ordered food."

Miinukset: "We sat right by the kitchen galley. It was very noisy"

Plussat: "Nothing"
Miinukset: "Would never recommend to anyone. They do not even serve orange juice to you without payment. Had to pay for headphones to watch movies. Staff was very unpleasant and unwelcoming. There is no food unless u request. Snacks are all sold out. Horrible airlines Never again will fly with this airlines"

Plussat: "Lighting and timing to allow for sleep and quiet"
Miinukset: "Crew should understand it's not a crime to ask for a drink of water - epecially when the passenger goes back to them"

Plussat: "The crew was professional"
Miinukset: "On a 10 hour flight they don’t even offer free water. Fairly chintzy"

Plussat: "Flight attendants were friendly and had good appearance."
Miinukset: "Food was terrible. Seats were uncomfortable"

Miinukset: "Probably the worst flight international - Crew was excellent but there was no real entertainment on business class. Never seen anything like it. No pillows. Etc. Never again Norwegian!"

Plussat: "Boarding was orderly. The staff were nice. This flight was not operated by Norwegian"
Miinukset: "The plane and seats were old. Old TVs. Temperature on plane was too hot food was beyond terrible"

Miinukset: "2 hour delay before boarding and now adding more because in LA our gate isn’t ready. they sell everything, you only get a 1 glass of soft drink free. in an almost 13 hour flight this is insane, complimemtary water has to be a must. after purchasing watee bottle an cocke, 30 minutes went by and nobody came to give them, said snacks and drinks were just closed but the purchase did go through 30 minutes ago. gave 1 half full pkastic glass flass woth water wand warm falf full pepsi to make it up. no wifi no meal options to buy, just ‘snacks’ horrible ordeal to be in a plane for 13 hours"

Plussat: "Seats"
Miinukset: "First Class cabin in need of repairs, seats broken, media is archaic, crew tries hard but their tools and services are minimal. The premium food options make coach anywhere else seem grand and there are no amenities like a pillow etc. I knew most of this when booking and I don't really drink or eat much but really this product is sub par. Still I have a seat which becomes a bed and for long haul flights that's what I want. So there is that. Also no on line checkin and never try to call the customer service.......it's very 1990's. Finally Norw Air had to sub contract out the equipment and crew on this Rome to NYC flight. I understand the sub contractors seat are better than NA's First Class seats. Stay Tuned.....this was my first R/T.......I may give it one more try and report back."

Plussat: "They’re very mediocre selection of movies were free"
Miinukset: "They cancelled our Barcelona flight with no explainationand rather than book for us on another carrier, they suggested we buy our own tickets and fly to another state to find a similar Barcelona flight. Disgusting and rude."

Plussat: "Expedited service. Arrived early. Great onboard staff service."
Miinukset: "Small screens for media viewing."

Plussat: "For a 9.5 hr flight, you didn’t get meals and there wasn’t TVs to entertain yourself. When you asked the flight attendants for help, it was like you were bothering or inconveniencing them. It was a terrible experience for any kind of flight."
Miinukset: "Everything."

Plussat: "The seat was comfortable and reclined."
Miinukset: "We were not offered water at all during the 9 hour flight. The TV did not work. The crew never came around for trash! It was on the floor and in the seat back pouches. There were only two menus for the whole plane."

Plussat: "Flight on time"
Miinukset: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"

Plussat: "I like the technology incorporated into the aircraft."
Miinukset: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."

Plussat: "I never leave bad reviews, but the service was not great."
Miinukset: "It was a 9 and a half hour international flight and my tv did not work. There were no complimentary meals. We also got stuck on the runway when we landed for an hour. So we were on that plane for almost 12 hours"

Plussat: "the flight attendants were nice and attentive"
Miinukset: "The plane seemed like it was built in 1990. My wife's TV screen was black and white & we only had two working channels. There was no where to charge electriconics (which was unfortunate for a 9hr flight), and we waited on the tarmac in Newark from 9:10-10:40 because there "was no parking" for our plane. Lastly, (probably more Newark's fault) we waited another hour and ten minutes for our luggage at claim."

Miinukset: "Lost baggage and no updates about any searching process"

Plussat: "Good flight. Great service"
Miinukset: "Sat not comfortable"

Plussat: "Nothing"
Miinukset: "Everything. Can not even get a drink if water unless you pay for it."

Plussat: "The guy at the check in counter in Rome was very nice."
Miinukset: "My flight was just shy of 13 hours. We paid an extra $45. Each for a meal. We were only offered water twice. I would rather pay more for my ticket and have the airline include the necessary human needs such as water and luggage. Norwegian is serious bare bones and makes you pay A LOT extra for things like water."

Plussat: "Service was excellent. Dreamliner is comfy. Even in coach."
Miinukset: "I wish they had more food variety to order. Especially vegetarian. The pizza got a little boring as the only hot food for vegetarians. Besides that there is no other suggestion. Totally recommend Norwegian."

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Plussat: "We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind."
Miinukset: "Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun."

Miinukset: "We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly."

Plussat: "The crew was very polite and well trained. The cabin was clean and the food and drink selections were excellent. It's not a luxury flight, but for the value - I would recommend easyJet for shorter flights."
Miinukset: "The bussing to and from the aircraft to the terminals is a bit unnerving and super crowded. It would be very difficult for older and less agile persons."

Plussat: "The crew were helpful"
Miinukset: "Left on our feet for an extra 45 minutes before boarding."

Plussat: ".?"
Miinukset: ".?"

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "Arrived on time."

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Plussat: "There was no food or entertainment. Crew was adequate but polite. Consistent downfall of easyJet is it’s bsggage policy. I couldn’t even bring a handbag. Happy to check my suitcase but bringing s small backpack and s purse is necessary for men and women of all ages. I will say that unlike most of the European low cost airlines this was on time!"
Miinukset: "See above"

Plussat: "Quick checkin"
Miinukset: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"

Plussat: "On time, friendly, polished,"
Miinukset: "No offer of any refreshment"

Plussat: "Nothing"
Miinukset: "Late, no service, charged for carry on bags"

Plussat: "N"

Plussat: "Ckean seats"
Miinukset: "See above. I will not fly easy jet again."

Plussat: "Nothing"
Miinukset: "They were 45 mins late and made us late to the next flight which made us spend another $1500 to get new tickets and stay in the airport with kids for another day. When I called to talked to them, the answer was, we don’t talk, you just need to write to us, in Indian accent."

Plussat: "Flight was good, on time and everything went smooth"

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Miinukset: "We were three and a quarter hours delayed"

Miinukset: "When I booked this I didn't see an opportunity to pay for our bags on the Kayak booking site When I checked in the charge was about $60.00 for each of 4 bags .... more than half of the ticket costs. I don't think I'll use Kayak again if they are not clear regarding paying for bags ahead and saving. It may have been my oversight but I'm both poorer and wiser. Easyjet seems to thrive on the baggage charges.... it's not comparing apples and apples when Kayak gives prices if the baggage charges are hidden. I would like Kayak to change it's program or provide an option so that any baggage charges are calculated in the "up front" cost quote so that airlines are compared "apples to apples"."

Plussat: "Staff was friendly and plane was clean and roomy"
Miinukset: "Flight was late"

Plussat: "The crew and flight experience in general was nice"
Miinukset: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."

Plussat: "Shame !!!!"
Miinukset: "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"

Plussat: "I like the price (Initially)"
Miinukset: "The boarding experience was a bit rough, the chairs no comfortable at all, no snacks or drinks provided and the SURPRISE SURPRISE ...YOU HAVE TO PAY FOR YOUR BAG!"

Plussat: "Quick flight with good service"
Miinukset: "Waited too long to get bag at Lyon"

Plussat: "Very professional, smooth flight"

Plussat: "hway"
Miinukset: "First of all they charge you plenty for checked bags. They want you to pay on line. I tried and could not get it done. Not sure why it was just in a loop. So I paid close to 50 euros a bag at the airport. Highway Robbery in my opinion. They also charge 3 euros for a cup of coffee."

Plussat: "Spacious, speedy, friendly staff, things available for purchase"
Miinukset: "Only one bag allowed on cabin which is either carryon or personal"

Plussat: "You know i have never had a bad experience on any airline until till today at 2:15pm on September 29, 2017 while boarding the plane for flight number 4244 on easyjet airlines when i was told that i had to take my backpack that served as my purse for my last two weeks of travel and put eveything in my backpack, which included my wallet, passport, ipad, phone, meds, and ereader in my other regular size carry on. My son and i each had a carry on suitcase that met the requirment when I flew to Rome last friday on the exact same size plane. I was told I was NOT to have two types of carry on bags i was only ALOWED ONE and was NOT given the option of putting it under my seat. They were more than willing to charge me another 50 Euro to check my carry on bag. But first she asked to see my ticket to see if i was even allowed another checked bag. She DID NOT look at my ticket but immediately flipped my passport and saw that i was from the US AND TOLD ME I WAS ALLOWED ONLY ONE CARRY ON BAG! Yet this awesomely nice Canadian couple (they spoke to me after the flight landed in Paris and were shocked i was made to do this given what they carried on the plane) who had checked and paid for 3 bags and then turned around and carried on a cloth canvas bag for him, a black purse for her, a shopping bag bigger than her purse with items in it and two backpacks. What happened to being able to carry on a carry on suitcase and a purse for women or a lap top size bag, which in some cases is larger than my backpack?I have never hated anyone in my life but I am really tired of the world judging ALL AMERICANS under the same umbrella. I spent my hard earned money in Italy and to be treated with such disrespect on the way out of the country completley floored me! I will not ever fly back into Rome, Italy on any airline! These people are rude and do not care who they offend but Americans are supposed to kiss eveybody's butts! Sorry but I am mad and have written to the airline and i am sure nothing will happen."
Miinukset: "Also, there is a reason for the space under the seat in front of you. The crew seemed completely untrained to deal with a problem of no place to put bags. There were many samll backpacks and purses in overhead bins that should have been on the floor in front of the petson carrying them. My bag or nobody else's bag should have to ne put at the back of the plane while my seat is damn near at the front if the plane. They were not afraid to offend me but people from countries other than the US they wouldn't even make them put the bag under the seat in front of them."

Miinukset: "Orlando International Airport closed on Sep 9, at 5pm. Our tickets were for Sep 9 at 10pm. Hurricane Irma we tried to get out on the 6, 7, or 8th but Norwegian air did not have any flights available. Since we could not make the original flight on Sep 9, we never went."

Plussat: "Paid extra because we had a connecting flight. Had seats 1A and 1B but there are no controls at boarding so my carry ones had to go all the back to row 8. Nothing like swimming against the current to get your bags and not savinging any time."
Miinukset: "It's a cattle call airline. Don't expect anything else"

Miinukset: "Flight was delayed for 3 hours because of rain and when we got our bags everything inside was soaking wet. Never going on easy jet again, it ruined my cloths and gifts"

Plussat: "Everything went smoothly for the flight. Thanks to the good pilots and professionals!"
Miinukset: "I had measured my bag and it would have fit in the overhead bin, but I was charged 60euros by easy jet. I understand they must follow rules, and my suitcase was just a bit too big for their "sizer ". However the person in charge of checking people in was unnecessarily rude to me."

Plussat: "Not much. I dislike flying."
Miinukset: "If you pay for speedy boarding, then you need to know that you should check in at the "Special Assistance" desk at the check-in counter. EasyJet doesn't tell you that. The other thing is that this is not a cheap airline if you are checking bags. It works out to be pretty comparable to other carriers once you pay for bags and buy a seat."

Plussat: "Smooth take-off and landing, no major issues on the flight to report."
Miinukset: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."

Plussat: "We were book on a segment (Rome to London) of a Norwegian Air Flight from Rome to the US. We did not know this until our boarding passes came. There baggage policy made this very difficult. We flew over the first phases of our trip Air Berlin, Alitalia, and Ryan Air. We were alowed a take on piece of luggage and a small backpack on each flight. We had had no problem with this and were very careful to not overstep our limits. When we got to Easy Jet we had to repack our luggage and check one piece for approx $60(we were only allowed 1 piece per person) and then when we got to London we had to repack again back to our original 2 pieces in order not to have to check the large bag we had moved most of our belongings into which would have cost us an additional amoung. Easy Jet Is the only airline I have ever encountered with this insane policy and I am ery resentful of the time and cost of packing and repacking. Luckily we had a collapsible bag with us for an emergency and had arrived at the airport with a 3 hour time frame in which to do this."
Miinukset: "I will certainly be cautious in using KIWI again because of this and certainly won't ever use Easy Jet. I am now skeptical of Norwegian Air for putting us in this situation. Norwegian Air's food policy makes thier flight very cumbersome and uncomfortable. Theyt ignore requests to buy food if one hasn't done it earlier. I had no idea that on a transatlantic flight absolutely nothing would be offered, including water, except at a price. Because of the luggage debacle we had to time to buy anything"

Miinukset: "We thought we were saving so much money by using KAYAK. When we got to the airport, the airlines charged us a premium because we did not alert them we would be checking in our baggage. Kayak did not give us the option to check in our baggage, and we ended up paying more to check in our baggage than the airfare. There is no way to contact KAYAK and speak to a human being, so we will not be using this service ever again to book flights or anything else for that matter."

Miinukset: "Late like usual"

Plussat: "Great service and professionalism."
Miinukset: "Nothing"

Miinukset: "The bait and switch of getting everybody onboard early, closing the doors and then announcing a 1:30 hour delay."

Plussat: "Crew were really nice"
Miinukset: "Queue and staff at Nice airport were so poor/slow. Also flight was delayed"

Miinukset: "Flight delayed, gate changes twice. By the time I get to the new gate, doors are closed. Asked the desk staff for assistance given the gate change. Claimed they had no information and couldn't help. Said flight was already in the air. Flight actually departed an additonal 30 minutes after the original delay time. Cheap flights justify poor customer service according to easyjet!"

Miinukset: "Easyjet evening flights are SYSTEMATICALLY late -- by up to 2 hours. I missed my train home from Rome FCO and lost the cost of the ticket. Boarding in London was chaotic. The walk to the gate was endless. On the plane, the staff moved my cabin bag without asking me, creating a moment of panic on arrival when I couldn't find it where I'd put it -- and then insisted they hadn't touched it. Altogether a terrible experience."

Plussat: "Nothing"
Miinukset: "Seats small, staff rude, paid 180 euro to check luggage"

Plussat: "Flight from Munich to London was fine. No issues"
Miinukset: "On the return trip from London to Munich, I was fine with not knowing gate until 40 minutes before departure time, but then we entered a queue, were told the flight was delayed 9 minutes and then herded into a holding pen for over 30 minutes - possibly 45. I had a heavy backpack and did not know how much time I would be in that situation crowded by people. A plane arrived, disembarked, there was more time, and people were then let on from the front and back of the plane, with no direction which created chaos in the boarding process. The lack of communication and "herding" will significantly reduce the chance of me flying EasyJet in the future."

Miinukset: "Leg room was tight. No drinks were offered on a two hour flight."

Miinukset: "Seats were a bit uncomfortable and easyjet did not board one of my bags. I am still waiting for my bags to arrive and am not happy with that."

Plussat: "The flight being over."
Miinukset: "All of it was terrible. The staff didn't help much, the food was terrible, it was so uncomfortable, luggage was more than a hassle it was a disaster, and boarding was terrible. I never want to fly with easyJet ever again."

Plussat: "Easy check in"

Plussat: "Nothing"
Miinukset: "After waiting an hour they told us our flight was cancelled and they were sending us to a hotel . They rescheduled our flight for the next morning at 10:30 which did not give us enough time to catch our connecting flight from Paris to Miami . We had to cancel flight and lost all money . We had to take on the expense of a hotel for the second night then because we could find another flight out, all of our luggage was paid for and lost all that money also. Very disappointed with easy jet and how they handled it, they pretty much told us they didn't care about our connecting flight because they were not the carrier. Never will use again."