Etsi halvat lennot reitille San Jose $[81-Suomeen

Plussat: "NA"
Miinukset: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"

Plussat: "Crew was great very clean and comfortable plane"
Miinukset: "Food was very inapropriate for the hr"

Plussat: "Super comfortable and inflight entertainment was amazing"

Plussat: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"

Miinukset: "Far in advance I requested a seat with extra leg room for a back condition that is supported by a physicians note. The seat did not appear to me to have extra leg room. I was very uncomfortable."

Plussat: "It suited the time i could travel"
Miinukset: "I felt although they said the two attendants were great they were at best mediocre especially the man"

Plussat: "Handing by any cap was great to get us on the plane on time."
Miinukset: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."

Plussat: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."

Miinukset: "Great flight"

Miinukset: "It was so cold! People all over were asking for blankets and commenting on the coldness"

Miinukset: "I wanted an aisle seat."

Plussat: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Miinukset: "Nothing honestly"

Plussat: "New plane with good features. I was very comfortable."

Plussat: "The seats are probably the most comfy of all the flights I’ve taken. All the crew was super nice."
Miinukset: "On my delta app it said we’d have the TVs again but we didn’t have any this time."

Plussat: "The crew asked a passenger to move so we could all sit together. It was awesome. :)"

Miinukset: "Duration"

Plussat: "Delta is my favorite airline. Smaller planes with two seats two a row."
Miinukset: "I was told to check my luggage even though there was still overhead bin space."

Plussat: "On time, good flight"
Miinukset: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"

Miinukset: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."

Plussat: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Miinukset: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"

Plussat: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Miinukset: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Plussat: "comfortable seats enough overhead bin space."
Miinukset: "nothing"

Plussat: "Got me to my destination, just not comfortably"
Miinukset: "Seating is ridiculously cramped and overhead storage is small"

Plussat: "Flight ifself was okay once on the plane"
Miinukset: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."

Plussat: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Miinukset: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."

Plussat: "Crew was nice, the snack was pretty good. Good air conditioning."
Miinukset: "Didn’t turn off overhead light. It’s usually off most of the flight."

Plussat: "Travel got delayed by an hour but we were satisfied by the crew and food"
Miinukset: "The delay of the flight. Not sure on the reason"

Plussat: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"

Miinukset: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."

Plussat: "Quick friendly service from crew and captain."
Miinukset: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."

Plussat: "Crew was friendly and helpful"
Miinukset: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."

Plussat: "I liked that flight time was shorter than expected"
Miinukset: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"

Plussat: "Flight management and service is better relatively"
Miinukset: "Gate agents are useless"

Plussat: "Flights were on time and friendly attendants!"

Plussat: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Miinukset: "Nothing negative to say!"

Plussat: "The flight was very quick."
Miinukset: "They didn't serve us water."

Plussat: "I liked the boarding process."
Miinukset: "Bigger seats are more helpful."

Miinukset: "Delay over one hour."

Plussat: "Very on-time and fast, respectful crew."
Miinukset: "The airplane was old and with no entertainment."

Miinukset: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."

Plussat: "Courtesy seating"

Plussat: "Movie selection"
Miinukset: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."

Miinukset: "At least 10, including my entertainment systems didn't work as soon as we took off. A 4 1/2 hour flight cross country with no entertainment, very disappointing. The crew was very unorganized, they couldn't even figure out how to give drinks and snacks in an efficient manner with initially skipping several rows without asking about either. Seat headrests were not adjustable up and down."

Miinukset: "Sold us a flight with unassigned seats"

Plussat: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."

Miinukset: "Very rude flight attendant - unnecessary attitude"

Plussat: "New and improved food options!"
Miinukset: "Boarding took more time than usual. They were able to accommodate less carry on baggage."

Plussat: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Miinukset: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."

Miinukset: "horrible boarding management in SJC."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"

Plussat: "Loved that each flight I took, there were meals provided."

Plussat: "The crew was good and the food from Frankfurt to Abuja was good"
Miinukset: "The layover time was extremely too long and would even be longer during my return"

Plussat: "They were smiling and very welcoming"

Plussat: "I really like the crew on Lufthansa"
Miinukset: "Our pre paid seats were lost in the "system" even though I had the receipt they couldn't do anything. and we were seated in a back row with offset tvs, the movie selection is lame and dated"

Miinukset: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."

Miinukset: "Good food, on time and semi comfortable seats"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!"

Miinukset: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"

Plussat: "From stevards to comfort, everything was just perfect!"
Miinukset: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"

Plussat: "Direct from SJC, not crowded"
Miinukset: "Guy in front of me was reclined whole time and very little room like that."

Plussat: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Miinukset: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Plussat: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Miinukset: "The entertainment system was glitchy."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Never was able to get on flight airport evacuated because of security breach. Mass confusion and unable to get back through security in time to catch flight still waiting to be rebooked."

Miinukset: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Miinukset: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Plussat: "It's not only pilot/auto-pilot or only weather dependent for sure, but ride was extremely smooth. landing was fantastic. Entertainment options were great. Crew was friendly and attentive. Sucks for LH, but I had to one sitting next to me on the 8-hour flight! no crying babies, no snoring. yiey!"
Miinukset: "Maybe US is ahead, but my experience with 2 terminals at Hanover and Frankfurt was that information exchange isn't good. Gate number was available at the last hour or so, which then got changed. Not just this flight. many flocks of people were running around to find their new gate... also as I mentioned climbing several stories of stairs with carry-on isn't fun! Not on this flight, but on my initial departure from US to FRA, monitors said go to Gate B. I got in line for Gate B as there was some security check, then we were told there was another B?!@ We had to go down and take the bus for that...written.. No where!"

Plussat: "Short flight with efficient service and coffee"

Plussat: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
Miinukset: "Very uncomfortable seats, minimal leg room, mediocre food."

Plussat: "Everything in order and on time."
Miinukset: "N/A"

Plussat: "everything was good other than the entertainment package"
Miinukset: "not verymany movies to select"

Miinukset: "Walked a very long way in Frankfurf airport to transfer to another flight."

Miinukset: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"

Plussat: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Miinukset: "Tthe first leg was overbooked and they wouldn't let me select a seat and I had to weather through a middle seat that I was not at all comfortable with The entertainment collection can be better specially Indian/Hindi movies"

Plussat: "Evrything"
Miinukset: "Nothing that i can think of."

Plussat: "I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa."
Miinukset: "No USB charge ports and no seat back video. They only have movies from Sony."

Plussat: "The short transist time in Frankfurt"

Plussat: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Miinukset: "I cannot think of a thing that I did not like."

Plussat: "The crew was very nice and the food was good. Very uneventful, easy flight."
Miinukset: "Definitely not enough leg room"

Plussat: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Miinukset: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."

Plussat: "Clean and efficient. Great service."
Miinukset: "Crowded seating. Need better headphones."

Plussat: "Comfortalble trip"
Miinukset: "Boarding delay"

Plussat: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Miinukset: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."

Plussat: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Miinukset: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"

Plussat: "Best trip and crew that i ever had"
Miinukset: "Nothing"

Plussat: "Again lufthansa crew one of the best out there thank you"
Miinukset: "No entertainment but I understand why short flight"

Plussat: "I think everything was first class, specially the CREW."

Miinukset: "No entertainment during the whole flight at all."

Plussat: "Didn't try the food."
Miinukset: "Nothing out of the ordinary regarding the flight itself. The gate was changed twice, which was inconvenient. Not much leg room or no adjustable pillows on the seats."

Plussat: "Timing was on schedule"
Miinukset: "I had to pay 142 euros for my bags. I'm united Global and never have to pay for my bags. I don't mind a fee, but that was ridiculous!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "I asked for my shopping from my magazine several times. Food is beyond bad.....it is absolutely horrible."

Plussat: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient! Incredible choices of movies, news, etc controlled by individual passenger."

Plussat: "The flight was on time. Boarding was easy. There was plenty of room for hand luggage."
Miinukset: "Seats were not super comfortable."

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."

Plussat: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Miinukset: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plussat: "Slow service."
Miinukset: "Better communication!"

Miinukset: "Staff rude and short"

Plussat: "The friendliness of the crew"

Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Plussat: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Plussat: "I love the food"

Plussat: "My seat at the window was great and the staff really friendly and courteous!"

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Miinukset: "No reading light in my seat..."

Plussat: "The service"
Miinukset: "The food."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Plussat: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Miinukset: "Not happy to pay extra money for my case"

Plussat: "Flying with KLM is a pleasure"

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Plussat: "Nothing really"
Miinukset: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Plussat: "Easy boarding, plenty of room"

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Miinukset: "The bags where damaged from the staff"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plussat: "quick boarding, responsive Airline stewardess, very polite."
Miinukset: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Miinukset: "I missed my flight because of MU"

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "Good food, good entertainment system, comfortable seating."
Miinukset: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Miinukset: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Plussat: "On time."
Miinukset: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Miinukset: "I had booked a paid seat with extra legroom, but at check in the seat was given to another passenger"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Miinukset: "A better breakfast..."

Plussat: "nothing"
Miinukset: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"

Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Miinukset: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"

Miinukset: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"

Miinukset: "Things were very scratched"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Plussat: "Was on time! Not croweded!"

Plussat: "I will recommend to my friends and families."

Miinukset: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."

Miinukset: "Unwashed pillow and blankets, stains on the pillow"

Plussat: "Smooth flying"
Miinukset: "Choice of movies"

Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Miinukset: "Slow on boarding. I was swipe-checked twice, including the one by the airline."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "The blueberry juice was good!!"
Miinukset: "Sitting by the bathrooms. There weren’t even pretzels."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Miinukset: "food"

Miinukset: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."

Plussat: "Food."
Miinukset: "No audio."

Miinukset: "Almost impossible connection with too many custom checks Lost luggage"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Miinukset: "I could not be given the boarding pass fir the last leg of my trip"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "Selection of many movie choices"
Miinukset: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Miinukset: "Economy seat with Centre seat left empty"

Miinukset: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Miinukset: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Miinukset: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

Plussat: "The crew tried to be helpful and the flight was on time and uneventful."
Miinukset: "Having purchased our 2 tickets together at one time months before the flight, it was very upsetting that we were placed in two different rows away from each other for a longer, international flight."

Miinukset: "Boarding was very slow, crew told us there was nothing they could do to speed it up, it plane was late, unfortunately when we arrived in JFk we had to wait about 1 houre to get to the gate."

Plussat: "Not much"
Miinukset: "one of the passenger's on our reservation was removed, flight changed to a different airline & unable to access reservation to review why passenger was removed. left stranded in Paris airport unless we paid $5200 for a new ticket. Also, airline tried to force us to pay for luggage twice. DISASTER"

Plussat: "Everything was good for economy class."
Miinukset: "The first leg of our Iceland Air fight was delayed, but they didn't update the departure time until after it was obvious that the plane wasn't going to be there on time. So we hurried to the gate only to wait nearly an hour. I wish they had updated the departure time earlier."

Plussat: "I was able to get from Iceland to Toronto, so essentially they were able to fly the plane."
Miinukset: "I have been flying many different airlines for many years and have a decade plus of travel experience, so this negative review is something I’ve hardly ever done as some background. We left over an hour late to start off with. They took 1.5 hours to offload our luggage. Avoid at all costs."

Plussat: "Very well handled and friendly staff"
Miinukset: "Personal carry on item size is absurd . Out our small personal backpacks were deemed too large so we’d had to check our other carry on bag"

Plussat: "Short duration and cheap price."
Miinukset: "I wish there was a larger selection of food to order and that the portions were larger. The beverage cart only came by once during the trip, though water was offered twice. The entertainment selection was mediocre with mostly old movies and many movies offered only in Icelandic."

Plussat: "On time departure and arrival Friendly staff Easy flight and good time of arrival"
Miinukset: "food for purchase"

Miinukset: "Had to pay for everything on the plane"

Miinukset: "Seat comfort"

Plussat: "LOVED HAVING FREE MOVIES."
Miinukset: "$5 CHARGE FOR CHEAP EAR PHONES."

Plussat: "Awesome flight crew."

Plussat: "Courteous crew. Flight was on time."

Plussat: "Kind crew and comfortable seats in the exit row"
Miinukset: "No snacks"

Miinukset: "Delay in Philadelphia affected this score"

Plussat: "On time. Luggage arrived to destination."

Plussat: "Flight was safe and comfortable. Luggage was kept in good order and the flight arrived on time in London."

Plussat: "The entertainment was good. I like that they gave us a water bottle each time. My bags arrived quickly and safely."
Miinukset: "It was disorganized when it came to rebooking and staff take a very hands off approach. There's no updates on flight status. There were no free meals or even snacks. The seats were small."

Plussat: "Great"

Plussat: "The crew was friendly and helpful"
Miinukset: "All good is charged for on an international overnight flight?? That doesn't seem right. And the meal was small and expensive."

Plussat: "Everything was awesome"

Plussat: "Friendly staff"
Miinukset: "No food on international flight"

Plussat: "The crew and entertainment."
Miinukset: "Lack of food for such a long 6h + flight."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Plussat: "Comfort, service, food."
Miinukset: "Passport control lines were too long."

Plussat: "A passenger that I was going to sit with had an obvious head cold or flu. Due to my own medical recommendations, I calmly asked a flight crew member if I could change my seat. I was helped nicely, no big deal. Thank you So much!!"

Plussat: "Connecting flight on Finnair albeit from Oslo, Norway, delivered as promised. On time departure and arrival. What a relief. Too bad Icelandair ground ops did not get our luggage on board. No surprise there. Lost valuable vacation time and money tracing and recovering our possessions."
Miinukset: "From delayed departure from Dulles to hot airplane, cramped seating, minimum service, late arrival in Reykjavik and 19 hours of constant gate changes, nothing went right for the airline and the hundreds of frustrated passengers. Waited from 0730 Saturday to 0300 Sunday to continue to Helsinki. 5 unexplained flight delays and last minute gate changes before flight being cancelled and rescheduled. What has happened to Icelandair?"

Plussat: "Non"
Miinukset: "Non"

Miinukset: "My final flight and I was going to finally get some food. Only to find that without a major debit or credit card that wasn't happening. I needed to pay for my breakfast and cash was not acceptable. In addition to a massive overflow of parents going through passport control and neatly missing my flight I was quite unhappy"

Plussat: "Thanks for offering food on a relatively short flight."
Miinukset: "Need more vegan items"

Plussat: "Kindness and flexibility of staff with health concern."

Plussat: "I took an Icelandair flight a few years ago and this time around I noticed that the entertainment system had been significantly upgraded. The food options were a bit better too. All for purchase online, but, actually, pretty reasonably priced compared to what buying a sandwich, for example, costs at a grocery store in downtown Reykjavík. Also, all the staff were friendly and helpful."

Miinukset: "The boarding process was interesting - because our flight was late getting in, I thought we would miss our connection but the passport control was quick and easy and then our flight left late so there was no need to rush"

Miinukset: "Since my first int'l flight in 1980 I have never had one on which there was no food - no food - offered as a gratuity. I received 2 cups of water and asked for a cup of coffee. Aside from the food issue, this practice risks passengers' dehydration. No headphones offered, no pillows. Plane late departing from Reyjavik to Paris. Cramped airport. No place to sit other than the floor and on radiators."

Plussat: "Seats ok. No food unless paid extra. Really? NO food on an overseas flight?! No Global Pass boarding. Perfect landing in KEF, absolutely horrible landing at Heathrow! So bad it should have been explained!"
Miinukset: "See landing note above"

Plussat: "I liked the in flight movie selection."
Miinukset: "There were so many things wrong with our flight from Gatwick to NYC. The check in staff were rude and homophobic at check in, forcing my partner and I to separate for check in while we watched heterosexual partners check in together freely. The disabled toilet alarm broke as we descended into NYC and we listened to end-of-the-world death sirens as we were landing. It was not communicates that food was a microtransaction on flight and was so overpriced so we went nearly 13 hours without food because the flights were also delayed on the tarmac. The de-icing tow truck in Iceland was broken down so we were delayed two hours on the layover. On return, both Icelandair gates opened late. During the layover we were kettled in hot container units before 20 min before being bussed to the plane and held for 15 minutes. Then, the icing on the cake was landing back at Gatwick and seeing my brand new luggage I bought on the trip damaged with thr back pocked ripped out along the bottom seam. I will never again ride with these rude, price-gouging, apathetic amateurs."

Plussat: "Overall the flight was ok. Crew was nice, entertainment was decent."

Plussat: "People could spread out on the plane!"
Miinukset: "No meals served for free on board"

Plussat: "The speed of getting in and taking off was fast. Free blanket and pillow. In flight entertainment was good."
Miinukset: "I dont recall the plane but all i can say is that three people to a row is to much for the plane i was in."

Plussat: "everything"

Plussat: "It moves quickly"
Miinukset: "No announcement and no idea what was going on. We had to board a bus to get to the plane which is fine but some information would have been helpful!"

Miinukset: "The waiting area in the Reykjavik airport seems to be the main hallway between numerous gates. There is not enough sitting area for passengers waiting for connections, and there was at least one other flight departing from a nearby gate at the same time as ours. This meant many folks had to stand or sit on the floor while waiting for their connection. We could not hear the boarding announcements at all, and it seemed the boarding agents just started letting on the people who were closest to the gate, instead of boarding from the rear of the plane first."

Miinukset: "Limited vegetarian options for food."

Plussat: "The flight wasn't too full."
Miinukset: "There was not enough food/meal options. It was mostly just overpriced snacks."

Miinukset: "There were 3-4 flights all boarding in the same gate area at the same time. It was a sea of people and made boarding and waiting very difficult."

Miinukset: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"

Miinukset: "Lost my luggage. Contact number does not work. Complete frustration. Recommend carry-on only"

Plussat: "The people and the fast flight"
Miinukset: "Late arrival and takeoffs"

Plussat: "Overall it's a decent budget airline and the flight met most of my expectations. I'm definitely flying again with them."
Miinukset: "No update on the departure time was posted. People were very tightly crowded at the gate eliminating the possibility of orderly boarding."

Plussat: "Held the plane when our flight from Denver was late."
Miinukset: "No tunnel loading."