Etsi halvat lennot reitille Skotlanti $[31873-Rovaniemelle

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Plussat: "On time"
Miinukset: "Free bags under Corbin"

Plussat: "The crew were professional and courteous"
Miinukset: "Nothing, as it’s a short flight!"

Miinukset: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Lovely crew, very good entertainment system."

Plussat: "The fact that we were offered an additional round of water and the friendliness of the crew."

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "I was i business class and the crew were very good"
Miinukset: "nothing as it was not a long flight, only 3 hours"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Miinukset: "Economy seat with Centre seat left empty"

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Miinukset: "Missed connection so didn't get second flight"

Miinukset: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"

Plussat: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Miinukset: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."

Plussat: "Very good crew who were welcoming and attentive"
Miinukset: "We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!"

Plussat: "Premium Economy was very comfortable"
Miinukset: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"

Plussat: "Fast boarding, early arrival"
Miinukset: "If I weren't super hungover"

Plussat: "Friendly Crew"
Miinukset: "delayed for 2 hours"

Plussat: "The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff."
Miinukset: "There was nothing that could be better - it was 110% perfect already"

Miinukset: "On time."

Miinukset: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."

Plussat: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Miinukset: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Plussat: "Good onboard entertainment. Normal headphone jacks."
Miinukset: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."

Plussat: "They made up some time following a long delay"
Miinukset: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Plussat: "Good seats at back of plane"
Miinukset: "Food"

Plussat: "On time, standard flight for BA no frills airline."
Miinukset: "Not the best organised inflight service,"

Miinukset: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Plussat: "Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster."
Miinukset: "Food a joke in club, 1/4 of a dry sandwich. No thanks."

Plussat: "The smooth journey in the sky"
Miinukset: "The fact that BA flights even morning ones are always behind schedule"

Plussat: "The plane was huge with lots of empty seats. This is better than my flight out, which was oversold (I was the person who didn't have a seat, until just before departure when someone else didn't show up). The seats appeared to be new."
Miinukset: "The flight was delayed by an hour. No information was available about what gate the delayed flight would be departing from, which made it difficult to relax while waiting due to fears of missing the flight whenever it finally took off. The electronic flight list said to check the monitor at 6:38pm to find out what gate would be used (for a 5:30pm flight). I checked the monitor at 6:14 and it said the flight was boarding. This seems like a recipe for making people miss the flight. At the very least it made things stressful. No free food/beverages were provided (some is available at a cost). A family with a very tired baby was forced to wait in a huge long line rather than being pre-boarded. That just seems discourteous to me."

Plussat: "Seat and space in plane"
Miinukset: "the old part of Nairobi In Airport... JKIA .....is appalling and the boarding procedure very tedious and uncomfortable Inflight entartainement is as old as the plane... built in the 80's"

Plussat: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."

Plussat: "On time"

Plussat: "New plane and boarding was a breeze."
Miinukset: "Had to pay for any food and drinks. No entertainment but very short flight."

Miinukset: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"

Miinukset: "Finding out that I had to pay more for my bag."

Miinukset: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."

Plussat: "Nothing"
Miinukset: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."

Plussat: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Plussat: "No fuss, the cost benifit is perfect for short distances flights"
Miinukset: "One of the planes was a A321, room for legs was short"

Plussat: "The modern plane and comfortable seats, fast boarding with little queue"
Miinukset: "The new strange self check in and baggage drop proceedure"

Plussat: "Par from below the flight was great as always"
Miinukset: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Miinukset: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."

Plussat: "Absolutely nothing - and this was Club Europe"
Miinukset: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Plussat: "The Crew were great"
Miinukset: "Boarding could have been more efficient"

Plussat: "Safety and security instruction video way of presenting. And support from the crew"

Miinukset: "always late"

Miinukset: "We were late to our outbound flight due to our other flight being delayed from weather. We went to the ticket desk area, which was closed and were directed to another help desk. Once at the front the attendent refused to help us and sent us to another desk at the other end of the terminal. After waiting in another long line, the attendent told us we had missed all flights to Edinburgh. There lack of staff and customer service caused us to miss all flights and trains into Edinburgh. On top of that, we were notified our flight back to London would be cancelled because we missed our outbound flight and that she could not provide us with any credits or refunds that we would need to call customer service. We lost the money we spent on our Edinburgh hotel and had no way to get to our vacation."

Miinukset: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."

Plussat: "I did not order food I liked the new safety Videos"

Plussat: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Miinukset: "Nothing could have been better."

Miinukset: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

Plussat: "Meal was nice"
Miinukset: "Crew were disinterested. One piece of luggage arrived the other a day later."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Luggage did not follow me. Still without."

Plussat: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Miinukset: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."

Plussat: "Perfect landing"
Miinukset: "Not enough food in a meal"

Miinukset: "BA loaded drinks but no food onto flight. They "forgot". Paying only by credit/debit card is a time consuming nightmare. Without food, they were faster. Accept cash. Or allow pre-purchase online."

Plussat: "Good experience."
Miinukset: "Nothing."

Miinukset: "Flight was delayed for 40 minutes"

Plussat: "The subject says it all."

Miinukset: "Went through vayama, for this booking. Arrived for a 1:45 pm flight, which I had paperwork for. Jay Informed me, that a flight change to an am flight was emailed to me in December! No follow up email....say a week before?! Like all the other booking sites I use. Spent another night, in Ediinburgh, plus much money for new tickets. Two airport layovers. Will never go through this site again, rate it poorly and not recommend. Thanks, Vickie Varney"

Plussat: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Miinukset: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"

Plussat: "Great crew and comfortable seat"

Miinukset: "Seats were very uncomfortable"

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Plussat: "food was better than expected and not too pricy"
Miinukset: "no delay!"

Plussat: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"

Plussat: "Nothing"
Miinukset: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."

Plussat: "Fast boarding"
Miinukset: "Nothing"

Plussat: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Miinukset: "Lack of updates regarding the flight delay was frustrating."

Miinukset: "Leg room"

Plussat: "Crew super helpful and plane left on time, arrived a little early"
Miinukset: "The boarding process where we are herded into a tiny pen for 20 mins or so, w almost no seating, is not pleasant"

Plussat: "Easy flight time and Luton airport is small and manageable"
Miinukset: "Cleaner plane"

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "The calzone (food)."
Miinukset: "Boarding is ridiculous. No direct access to the plane. They make these things called jet ways... start using them! Also the crew said the front bathroom was not in service then proceeded to allow the captain and crew plus a few passengers to use it."

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Plussat: "Crew were excellent and the flight was without faults"

Plussat: "Punctuallity & cabin crews"

Plussat: "WE got there."
Miinukset: "We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd."

Plussat: "The flight crew was decent."
Miinukset: "The gate crew seemed frazzled and at times rude"

Plussat: "Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great."
Miinukset: "Delayed flight"

Miinukset: "Boarding delayedchaotic"

Miinukset: "The flight was absolutely fine, although late. There was no entertainment on board. All food and drinks were for a fee. Crew was great."

Miinukset: "I missed the flight,because not enough time"

Plussat: "No food or entertainment."

Plussat: "Slight attendant were nice"
Miinukset: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."

Miinukset: "Huge lines at baggage drop when we arrived 2 hours ahead of flight, for domestic flight in Germany. Barely made it on board due to the long lines. Then plane stood on runway without power for 45 minutes, and delayed us by that much time. Arrived in Munich, our checked luggage was lost. Personnel stated it takes at least 3 days to be sent after us. Terrible for a domestic flight. Separately, easyJet mobile app wouldn’t let my wife download boarding pass and security didn’t accept her check-in. App is useless as a result."

Miinukset: "I missed this flight because my Norwegian flight from Oakland to Gatwick was delayed"

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "Excellent pilot communication an great flight attendants."
Miinukset: "No complaints"

Plussat: "Adequate for short flight"
Miinukset: "Cramped seating Long wait on jet ramp"

Miinukset: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"

Plussat: "On time"
Miinukset: "None"

Plussat: "In-Flight staff was pleasant..."
Miinukset: "When I go to check in hours early they tell me the flight is full and now I have to pay 117$ to check my bag and my wife’s bag. On top of that the woman sitting in the isle next to us shows up onboard with a bag and the flight crew offers to store her bag for no additional charge... language made it impossible to debate so I bit my tongue."

Plussat: "Cheap flight, polite assistants. Had no problems with them although we were very aware of the luggage restrictions. They were fast and helpful."
Miinukset: "Small stiff seats that don't recline, no entertainment and food or drinks only for purchase. But for the price of the ticket you cannot ask for more..."

Miinukset: "I did not get on to the flight because the connection flight was late! I then had to wait 5 hours to get an answer that the next flight will be the day after in the evening! Worst service I have ever experienced!"

Miinukset: "Seats didn't recline and very little leg room"

Plussat: "Efficient check in and bag drop. Flight attendants were professional and accommodating."
Miinukset: "I sat in seat 1A, near the door, and froze. Changed seats with a lady so she could be with her children. I originally had seat 1D. I am surprised you charge extra for that seat. If one of the children would have sat in seat 1A I am sure they would be sick with a cold in a few days."

Miinukset: "The crew was extremely rude!"

Plussat: "Easy booking app"
Miinukset: "All good"

Plussat: "Nice crew"
Miinukset: "Late for return and arrival flight"

Miinukset: "I was at the counter 39 min before the flight and they wouldn't check me in because 40 before the flight they close checkin. Zero flexibly makes for very very unhappy customer."

Miinukset: "Long wait time for luggage to appear on carousel"

Plussat: "On time boarding and takeoff"
Miinukset: "The sandwich I had was of poor quality"

Miinukset: "Flight was late over an hour and a half."

Plussat: "I got what I expected"
Miinukset: "I dont have any complain"

Miinukset: "no WIFI"

Miinukset: "Horrible customer service."

Plussat: "Smooth flight"

Plussat: "I was offered to check in my hand luggage for no extra fee"
Miinukset: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"

Plussat: "nothing. being late is a nightmare"
Miinukset: "I was late to connect with another flight and I spent a night in the airport."

Plussat: "They even sold tickets for the Gatwick express to London while we were waiting to board asst the hasta in Edinburgh Scotland.that saved us the line at Gatwick.much appreciated."
Miinukset: "Easy jet lands at north terminal.you must take a shuttle to the south terminal to get the Gatwick express train."