Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
I liked that flight attendants always make sure people have masks on and properly covering their mouths and noses. I dislike that when the plane lands people are not maintaining social distancing in the aisle. Attendants should make a way to ask people out of their seats systematically.
Miinukset: "Wifi shroud work . I got charged for it but couldn't use it ... hope to get a refund"
Miinukset: "Food & drinks"
Plussat: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Plussat: "Seats extremely tight."
Plussat: "Everything went well"
Miinukset: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"
Plussat: "Too many security checkpoints were annoying, but they were good when you follow the rules of what to carry and what not to carry. I also liked that this much security doesn’t allow easy access to the US."
Miinukset: "The airplane food was terrible. Extremely disappointed. It’s sad to see high quality ingredients be used in such terrible tasting meals."
Miinukset: "Landing was not so good."
Plussat: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Miinukset: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
Plussat: "It was a traumatic flight"
Miinukset: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."
Miinukset: "Air in the cabin to dry"
Plussat: "The flight itself was ok."
Miinukset: "These comments probably reflect the Tbilisi ground service crew rather than the airline, but I cannot be certain. We left the departure gate 30 minutes later than scheduled, after arriving at 0445 am. then we loaded a bus full of people packed together, the bus went 50 meters and stopped. We then sat there, with no air conditioning, no information, for 45 additional minutes. It was extremely uncomfortable. Finally drove another 50 meters to the airplane, and waited some more before finally boarding. Once on board there was another delay of some 20 minutes before we could taxi. All of this meant we arrived quite late in Istanbul and missed all connections."
Miinukset: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Plussat: "Nothing jumped off the tracks. Every trip went exactly planned."
Miinukset: "thru Istanbul"
Plussat: "Pleasant, very standard flight, arrived safely."
Miinukset: "Flight time left origin very very late at night, would suggest to leave earlier in the day"
Plussat: "Arrived on time. Crew was very helpful."
Miinukset: "Too crowded Airport."
Miinukset: "We were traveling with our 1 year old. On any other flight, we've been given seats with extra legroom and a bassinet when available. Turkish airlines put us crammed in a window and middle seat for a 9 hour flight. It was absolutely un-doable. Everyone around us realized this and tried to help as we asked the flight attendant to help us and she said that I should ask other people to move around not her. We had to go around the plane begging people who were sitting with a bassinet and no baby to trade seats with us. It was an absolutely horrible experience. It was the airline's mistake, and we were the ones forced to try to fix it. Yes, we got a bassinet eventually, but not before we saw how mean and selfish other passengers could be pretending not to hear us and ignoring us. And no help from the crew."
Plussat: "The seats in economy were very comfortable, food was excellent (and surprising given it was a short flight), crew was friendly and accommodating, entertainment selection was excellent"
Miinukset: "Boarding was slightly chaotic--no one boarded according to group number and people who were not priority used the priority line anyway once all of the members had gone through."
Miinukset: "Seats too close"
Miinukset: "Too many ads and promotional messages, not letting to use entertainment system much."
Miinukset: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
Plussat: "Friendly crew. They even offered complimentary hot food on our 1 hour flight"
Plussat: "Finally getting to New York after they let my 1st connecting flight leave without us and the other dozen or so passengers that were supposed to be on that flight to JFK."
Miinukset: "Everything else was awful. Due to the previous flight being late arriving/departing we got to Istanbul late then they couldn't park the plane to de-board. We missed our connection and were stuck in Istanbul for an entire day. The customer service related to this mistake were awful, blaming us, telling us it wasn't their problem, and constantly trying to get refer us to another representative or their website rather than attempt to resolve the issues. Worst flight experience I've ever had."
Plussat: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Miinukset: "Nothing to complain about honestly."
Miinukset: "The last minute gate change--"
Plussat: "Great smooth flight, good food, good movie selection."
Plussat: "The food was really good but very little"
Miinukset: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"
Plussat: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"
Plussat: "It was on time."
Plussat: "Crew demeanor Cleanliness of the cabin Boarding process"
Miinukset: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"
Plussat: "The seats were comfortable"
Miinukset: "The entertainment system was not operational"
Miinukset: "both flights run late(more than 30 m) the food is really disgusting most of the crew is not nice comparing to other times i flew with Turkish or Pagasus it was very poor and disappointing"
Plussat: "I like the service given and the space in economy."
Miinukset: "The airline has lost my luggage which has costs several hundred dollars worth of replacements and they have not been in contact."
Plussat: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Plussat: "This airline will never be my choice of airline if I ever felt the fly the country I will pick another airline for no matter what caused it would be just so I would never have to fly on this airline ever in my life or my family or friends or anybody else I don't ever ask me I am very disappointed at this airline and the people in the customer service I'll just airline is it a money hungry airline money comes first people come last"
Miinukset: "I am fairly tall and lanky, so the configuration of the seats makes it very difficult to get comfortable. In this specific case, the person in front of me kept trying to recline their chair despite the chair pressing painfully into my knees."
Miinukset: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."
Miinukset: "I had no (NO) room between my knees and the seat in front of me. I'm a 5'10" woman - I can only imagine what a man over 6' must experience. The lines were chaotic, people pushing from behind to get into position in a line that wouldn't be moving anytime soon anyway."
Plussat: "I like the comfort of the interior, the entertainment."
Miinukset: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
Plussat: "Everything! Voted best airlines in Europe for a reason!"
Miinukset: "Nothing! Everything was great"
Plussat: "It was to hot on the plane , I told them 3 times and still nothing chaged .... I don't think I fill fly with them on the future."
Plussat: "the etaff is friendly and they try"
Plussat: "The food on board was first class"
Plussat: "Was very comfortable. l like it"
Long delay, minimal crew engagement but comfy plane.
There was a delay - weather + French strike. Pilot was helpful/informative, flight crew was nice but simply talking loudly in galley and not communicating at all. No preflight water or drink even though delayed.
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Delays. Endless walking at Schiphol, most exits closed. No staff or signs.
Kiire oli nousuun mut kerettiin ksikki hyvin
Dreamliner was comfortable and entertainment system good
Plussat: "Crew was great, on time flight, clean plane."
Miinukset: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Miinukset: "Friendlier crews"
Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Plussat: "Almost everything, especially the crew."
Miinukset: "Don’t feel like anything should be better to be honest"
Plussat: "The aircraft"
Miinukset: "No overbooking next time!"
Miinukset: "Flight got delayed 30 minutes"
Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Miinukset: "Head support for 6 feet plus people on seats would be good"
Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."
Miinukset: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Plussat: "The crew"
Miinukset: "Seat comfort"
Plussat: "It was all fine"
Miinukset: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."
Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."
Plussat: "Nice people and good service"
Miinukset: "Not much"
Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"
Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"
Plussat: "Flying with KLM is a pleasure"
Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Plussat: "Good flight, very attentive crew."
Plussat: "Comfort was better than on the previous Dash-8. Food was OK."
Miinukset: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Miinukset: "Boarding was confusing and disorganized"
Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."
Plussat: "Left ontime and service was excellent."
Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Plussat: "Food was just fine, movie selection very good"
Miinukset: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."
Plussat: "In flight food was enjoyable"
Miinukset: "Dutch sub titels would be nice."
Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Plussat: "The crew service is impeccable. Ground services very friendly and professional."
Miinukset: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."