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Halvat lennot Osaka Itami

Vertaa lentolippuja kohteeseen Osaka Itami sadoilta matkailusivustoilta kerralla

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28. syyskuu — 5. lokakuu1
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Useimmiten kysytyt kysymykset: Osaka Itami lentojen varaaminen

Suositut 4 lentoyhtiöt, jotka lentävät kohteeseen Osaka Itami

Pisteytys KAYAK-asiakasarvioiden perusteella
8,6
Japan AirlinesPistemäärä perustuu 4842 arvosteluun
8,8Koneeseennousu
8,5Mukavuus
9,0Henkilökunta
8,4Viihde
8,3Ateriat
Lentoyhtiöiden arvostelut

Good service

Lue lisää lentoyhtiöstä Japan Airlines

Good service

Movie selections very poor. Lots of talk about social distancing before boarding and then in economy class we are packed in like sardines.

When the flight arrived with a delay at HND, international transit pass angered were allowed to off board. We were nearly late for the domestic transient though… then when we off board, we were advised that we won’t be able to transit on time but we were not offered a hotel but hotel search help. Not a joke regardless the reason. 2,800$ ticket but hotel of 80$ can’t be paid by the airlines? It’s the government policy staffs told us kidding! I won’t fly with Japan airlines from now on although my wife is a Japanese. Cheap flag carrier of Japan. Shame on them.

The JAL staff were all great at SFO and Haneda. I highly recommend JAL. I know I will be looking out for future flights with JAL. The food was very good as well as the snacks they prepared. Entertainment ok, the movie selection was ok. If JAL could add usbc charging that would be great. Also Bluetooth connectivity to the entertainment system would awesome. The headset connectivity was not great. High pitched noise came out if the headset. I did have trouble contacting JAL support while in Japan. I needed information about Covid testing for my return to the US. Basically no one picked up the phone. I ended up paying a lot of money for Covid testing when I could have paid less if I could have confirmed some information over the phone. Hopefully the US stops requiring Covid testing for entering the US or cheaper options become available. $160 x 4 was no fun!!

Options for food. There were no vegetarian options.

Plussat: "The seat was comfortable, the food was delicious and the aircraft was clean."
Miinukset: "Boarding was awful. The staff definitely need better training at adapting with the Covid 19 situation. Especially, when it comes to unexpected occurrences regarding test certificates and sudden new regulations. Not everything is always black and white and not everyone has the same capacity to afford rebooking flights or re-testing. Treatment of foreigners in general at the LAX airport, on my flight at least, were unprofessional and inconsiderate. I generally like flying with Japan Airlines but after what I have seen and experienced personally I’m not so sure it is still one of my number one airlines to fly with anymore."
Plussat: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Miinukset: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."
Miinukset: "Flight delays are always disappointing."
Miinukset: "Good"
Plussat: "The crew was attentive and service was excellent."
Miinukset: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Plussat: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
Plussat: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Miinukset: "N/A"
Plussat: "Yes."
Plussat: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Miinukset: "Kiosk, bag service, One World Integration"
Plussat: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Miinukset: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Plussat: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Plussat: "Everything ! Makes me what to travel to Japan more."
Miinukset: "I loved it"
Plussat: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Miinukset: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."
Miinukset: "Missed flight due to medical emergency"
Plussat: "The crew were very polite,"
Miinukset: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Miinukset: "Cancelled flight"
Plussat: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Miinukset: "None"
Plussat: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Miinukset: "Nothing."
Plussat: "JAL is great!"
Miinukset: "Nothing"
Plussat: "It was short flight.. I slept good through."
Plussat: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Miinukset: "Nothing, well done."
Plussat: "I got an upgrade!"
Plussat: "The crew was friendly, and the view from the window was stunning."
Miinukset: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Plussat: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Miinukset: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Plussat: "No major disasters, comfortable seats, on time."
Plussat: "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
Miinukset: "No online check in"
Plussat: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Miinukset: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Plussat: "JAL always have good services."
Plussat: "The flight is on time,service is excellent."
Plussat: "Simply excellent !!!"
Plussat: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Miinukset: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
Plussat: "Airplane is well kept. Snacks are available near the beverage area."
Plussat: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Miinukset: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Plussat: "Polite service, comfortable flight, no delays"
Plussat: "Arrived on time"
Miinukset: "Slow check in at the airport"
Plussat: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Plussat: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Miinukset: "The service was so so and food was lousy"
Plussat: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Miinukset: "Nothing!"
Plussat: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"
Miinukset: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
Plussat: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."
Plussat: "Comfort seat, decent food, polite service"
Plussat: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."

Sorry the review I just posted was for this flight which was the long haul flight. The planes were nice and that’s about it. No 2 full service meals, only a little tiny vegetable wrap an hour into the flight. Nothing else until the last 2 hours which was the only meal served. Terrible at that. Also no amenity kits were given. Not even a toothbrush. No snacks or nuts in between. Just an awful experience with a mediocre crew. Very disappointed in this supposed 5 star airline according to Skytrax.

I will choose ANA again. Excellent Service

Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.

Miinukset: "I was not aware that I flew in Narita and flew out of another airport."
Plussat: "The crew was helpful and meals are delicious."
Miinukset: "Give free mask."
Plussat: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Miinukset: "A newer plane with more restrooms would be great."
Plussat: "Some of your reservations staff in Los Angeles needs to be counseled"
Miinukset: "Been more polite especially mike in your mileage program."
Plussat: "Excellent service from the cabin crew."
Miinukset: "The Japanese (Washoku) breakfast was not as good as I expected."
Miinukset: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
Plussat: "Crew is responsive to requests, and very polite."
Miinukset: "Cabin temperature was 81F during the night, making it too hot to sleep."
Plussat: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Miinukset: "if the seat can be reclined a little more"
Miinukset: "Movie catalog needs to be expanded"
Plussat: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Miinukset: "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."
Plussat: "Crew were very hospitable"
Plussat: "Food and entertainment has to be better."
Miinukset: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Plussat: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Miinukset: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
Plussat: "Service Politness of staff"
Miinukset: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Plussat: "Food, service"
Plussat: "The service and attention of the ANA flight attendants seemed genuine."
Plussat: "Everything"
Miinukset: "Everything the whole team was great."
Miinukset: "very average"
Miinukset: "Food was not good, seats not comfy"
Plussat: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Miinukset: "The Hollywood entertainment options were limited and not very interesting."
Plussat: "Staff were pleasant. Flights left on time. Really enjoyed the ANA lounge in Haneda."
Miinukset: "The food met airline standards, which are generally pretty low."
Plussat: "Was a smooth flight, good flight crew. Tasty food too"
Plussat: "free movies"
Miinukset: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Plussat: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Miinukset: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Plussat: "Flight spot on time."
Miinukset: "Can't think of a better thing"
Plussat: "Perfect"
Plussat: "They had good movies and music of my choice."
Miinukset: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Plussat: "Great layover options. Timely arrivals."
Miinukset: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."
Plussat: "The stewardesses were always smiling and very engaging!"
Plussat: "Love the plane itself. It felt like it was new and it was very comfortable."
Miinukset: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Plussat: "Crew and service awesome"
Miinukset: "Not enogh choices for entertainment"
Plussat: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Plussat: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Plussat: "crew was very polite and everything was smooth."
Miinukset: "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."
Plussat: "Crew was outstanding Food and service was excellent"
Miinukset: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Plussat: "Was able to request a gluten-free meal for the flight"
Miinukset: "Nothing"
Plussat: "On time, comfort, good food, good deal"
Miinukset: "N/a"
Plussat: "I fly around often, at least 10 times a year, and ANA has always had the best service, cleanest planes, and the best entertainment. I recommend flying with ANA anytime you travel."
Plussat: "Ok"
Miinukset: "Not ok"
Miinukset: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
Plussat: "Great movies!!"
Miinukset: "Terrible seats- difficult to find s confirtsble position."
Plussat: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Miinukset: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
Plussat: "On time,no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat,though my request is not fulfilled. I still appreciate the crew's effort."
Plussat: "Everyone crew members was very friendly and helpful. I"
Plussat: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Miinukset: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."

Great choices in entertainment. I was very uncomfortable in my middle seat. There were empty seats and I could actually have been able to lie down. No one offered to reseat me, and I was not aware until I stood up upon arrival...

None it was great!

Our baggage is lost

Delays Needed to board a buss to get to our airplane.

Charges for simple things like blankets and headphones, Wi-Fi was double other flights, crew was passive aggressive, only served one meal on 11 hour flight, very bad quality meal and very small. Will not be flying with again.

Love Lufthansa… very fair with staff and passengers 💝

Check in agent in Budapest was terribly rude and sent us off to the side to "go call united" because "there was something wrong with our ticket." He wouldn't explain what was wrong so we didn't know what to tell United. After standing in a corner for more than 30 mins, another agent offered to help us. It turns out the only problem was that we hadn't completed our check in online, (which we couldn't because the app would not let us input the correct expiration date for our passports) ...and he just didn't want to have to put our information in himself. We could have missed our flight because of his laziness!!! He was also the only person in the whole airport NOT wearing a mask.

The flight was ok the food was not edible!!!

No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"
Miinukset: "Orderly sitting of economy class passengers"
Plussat: "Awfull!!"
Plussat: "Crew was attentive and friendly."
Miinukset: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."
Plussat: "Good. Thanks."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Miinukset: "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"
Plussat: "on time."
Miinukset: "nothing"
Miinukset: "These scheduled flights on Jan 1, 2019 were cancelled by Lufthansa and we were not informed of these scheduled cancellations either by email or SMS. We waited for several hours at the airport before being informed by an airport staff. We missed one day of work and lot of inconvenience with transportation and accommodation in Bengaluru."
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Miinukset: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"
Plussat: "The facilities were really great!"
Miinukset: "The food - it was in VERY small quantity"
Plussat: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Miinukset: "Due to the reason that the flight was overbookef LH asked us to drop off our hand luggages as well in MXP, however both were approved for the cabine. Due to the late departure our luggages missed the connection so they left our luggage behind in MUC"
Plussat: "Excellent cabin service."
Miinukset: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."
Miinukset: "We landed an hour later than planned with no warning, I missed my connecting flight."
Plussat: "Schedule was followed."
Miinukset: "At Budapest Airport only one check-in desk, #1 was shown on the big board for this flight and the airline Lufthansa was only shown above the check-in desk #1, which was dedicated for First/Business and M&M Gold status travellers only. Many economy class passengers queued there and at the end they were all redirected to check-in desk #3, as that was designated for Economy class passengers (however not any Lufthansa sign was shown above. When I mentioned to the ground crew (Celebi) that they should improve signs and not mishandle travellers, the person in charge (Nikolett Magyar) said to me arrogantly that they are right, and nothing they would do to improve the signs and passengers' information. This is far what I expect from LH representative, even if subcontracted and not an employee. That behaviour made my journey sour as travelling - especially with not a budget airline - is not just getting from A to B, but an experience which is worth to remember for good reasons, but not certainly for bad ones."
Plussat: "Staff mostly, but also plane, seat, food, boarding and communication."
Miinukset: "We left late due to weather — which is okay— but pilot didn’t catch up in the air. Also, the connection was tight partly because the Prague flight parked at the far end of the field and the bus ride took forever. Then we had so far to walk to get to the departure gate."
Plussat: "Nothing!"
Miinukset: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Miinukset: "Everything was great"
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "The food and service"
Miinukset: "I don't have my luggage yet!"
Miinukset: "great and easy"
Plussat: "OK"
Plussat: "Comfy seats for economy. Decent food. Hot towels for hands. Plenty of food and beverages. Very good entertainment screens, decent movie selects."
Miinukset: "That better seats are so much more expensive."
Miinukset: "I could not get any information in Moscow until arriving at the airport."
Miinukset: "Meals served in the 2nd flight wasnt up to the mark."
Plussat: "my favorite airline"
Plussat: "Ouldn't have been better Good choice of movies Food was fine"
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Miinukset: "old model aircraft"
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Miinukset: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."
Miinukset: "seats are a bit crammed on the plane in Economy"
Plussat: "very little"
Miinukset: "lousy food. poor movie selection. uncomfortable seats."

Boarding was two-step, checkin then wait then enter the aircraft. Aircraft was very old, seats worn and even ripped. No entertainment. Feed was very basic - a warm sandwich in a plastic wrap… crew was ok, a bit cold and stern but otherwise polite

Seating was run down.. needs lots of improvements..

A really excellent and comfortable experience. No wifi in my section of business class though - would have made it perfect.

Good cabin crew, Wi-Fi availability al through my trip.

Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .

4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore

Miinukset: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Plussat: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Miinukset: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Miinukset: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Miinukset: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Miinukset: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Plussat: "Check in agent extremely helpful and friendly."
Miinukset: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Miinukset: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Plussat: "Great newer plane, great service!"
Miinukset: "Entertainment worked sporadically"
Plussat: "The crew was wonderful. We were in business class which was modest but comfortable."
Miinukset: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Miinukset: "Check in process running smoothly and better announcement of gate change"
Plussat: "Crew was friendly and attentive but hard to understand"
Miinukset: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Plussat: "Crew members"
Miinukset: "Up to 1 hour late and they leaved my baggage in Paris"
Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Plussat: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Miinukset: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Plussat: "Service and crew are great"
Miinukset: "Seats"
Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"
Plussat: "Not much but the staff"
Miinukset: "No room, boarding was slow, zero bag or legroom"
Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."
Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Miinukset: "Leg space."
Plussat: "The free glass of red wine when the plane finally took off."
Miinukset: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Plussat: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Miinukset: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Miinukset: "Horrible Crew..."
Plussat: "Service was great, flight was on time and I really enjoyed everything"
Miinukset: "Little turbulence but overall it comes as usual so it was worth the flight"
Plussat: "The fresh bread and cheese."
Miinukset: "The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame"
Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Plussat: "Cabin crew very friendly and caring."
Miinukset: "Airport services and lounge are OK."
Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."
Plussat: "Crew was welcoming"
Miinukset: "Space between the seats was too small."
Plussat: "Good service all around, personnel pleasant"
Miinukset: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Plussat: "Friendly people on board"
Miinukset: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"
Plussat: "All crew I interacted with was great, friendly, and helpful."
Miinukset: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"
Plussat: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Miinukset: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."
Plussat: "Crew was great"
Miinukset: "Not enough food"
Plussat: "Amazing service, seat and FOOD"
Miinukset: "Nothing"
Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Plussat: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Miinukset: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
Plussat: "Loved the movie selection and the food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Miinukset: "Late...delayed from algiers"
Plussat: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

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Lennot Osaka Itami

Matkakohde:

Osaka Itami (ITM)Japani

Tarjouksia paluulennolle:

Osaka Itami - Suomi

Selaa lähtöpaikkoja:

1336 €

Selaa matkakohteita:

1336 €