Halvat lennot Quintana Roo

Miinukset: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Plussat: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Miinukset: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Plussat: Polite and friendly service

Miinukset: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Plussat: Check in agent extremely helpful and friendly.

Miinukset: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Plussat: Entertainment programs

Miinukset: New variety of food

Miinukset: Advertised October Pink products but did not have them for breast cancer support

Plussat: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Plussat: Crew was great. Seats were comfortable.

Miinukset: The airline lost both of my luggage suitcases.

Plussat: Newer plane, crew was amazing, seats were adjustable

Miinukset: The plane is so old..,

Miinukset: Delay due to strike

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Plussat: The crew.

Miinukset: The time between flights.

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight