Halvat lennot São Miguel

Plussat: "Food was great, seat was amazing"
Miinukset: "Boarding was done by bus and it took too long and it want comfortable"

Plussat: "Good service on the plane, the food was good and the seat was very comfortable."
Miinukset: "The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight."

Plussat: "Crew was awesome, seat spacing comfort not so much."
Miinukset: "Need to have seat upright to use trays to eat on flight"

Miinukset: "When late, pls help passangers.with no helpfull people dont work"

Plussat: "I lost the flight????"

Plussat: "The crew was great."
Miinukset: "My baggage did not get delivered to the final destination, that could have been handled better."

Miinukset: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Plussat: "Not much. Check in luggage charges destroyed the experience, this was not disclosed on the ticket itinerary"
Miinukset: "TAP charges $120 1st checkin bag, this was not disclosed on the itinerary or kayak site when we book the ticket. We expect kayak to refund this."

Plussat: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Miinukset: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."

Plussat: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Miinukset: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."

Plussat: "Food was alright"
Miinukset: "No entertainment, no charging port beyond row 15."

Plussat: "Food and staff"

Plussat: "We got our luggage at destination"
Miinukset: "Luggage fees were excessively higher. Paid €40 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."

Plussat: "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Miinukset: "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"

Plussat: "I think the customer service was surprising. If the crew were unhappy they certainly didn’t show it."
Miinukset: "The space is tight. I could move some but not a whole lot."

Miinukset: "Though the weather was fine - no excuse - the flight was delayed over an hour and I lost the connecting flight to Newark."

Plussat: "Average"
Miinukset: "Theo lost my luggage the plane was full of dust"

Miinukset: "Baggage fees were unacceptable. All but one of my group of 12 had to pay and we were not told why. It was not clear that this should have been done via the website prior to the flight and why is it significantly cheaper online? Very disappointing."

Plussat: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Miinukset: "Plane was a little warm. Would have liked more information in English."

Plussat: "Crew on flight was pleasant and good at updating on progress of flight."
Miinukset: "TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note."

Plussat: "We were late because of delay of the first part of our fly : Zurich - Lisbon, but the fly Lisbon- NewYork waited for us."
Miinukset: "Our TV didn't work. There is not possibility to charge phone on the fly."

Plussat: "The crew and the service."
Miinukset: "The food - horrible... My TV did not work the entire trip."

Plussat: "On time, easy boarding"

Plussat: "Flight crew was very nice."
Miinukset: "I didn't like that on a 3:30 hour delay the passengers did not get information about the delay. Line for check-in was too long. More then 2 hours on the line to check-in. Uncomfortable seats (too tight)"

Plussat: "Good entertainment system"
Miinukset: "Flight crew could have been more polite"

Miinukset: "Flight Washington delayed. Airport about closes upon Arrival!"

Miinukset: "The movies could have been better. Food was average."

Miinukset: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."

Plussat: "Some random charter flight with a 1960sBoeing. Although the ticket said TAP. Definitely wasn't"

Plussat: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Miinukset: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."

Plussat: "Movie selection was good."
Miinukset: "Staff was rude and food was terrible."

Plussat: "I tot was nice that the flight was not completely full so that we could have a little bit of room"
Miinukset: "Second connecting flight was very rough. We thought that this would be the shorter, easier flight but it was not"

Plussat: "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."

Plussat: "Friendly staff, decent food, complimentary wine!"

Miinukset: "Missed that flight because of previous delay"

Miinukset: "childs crying, no sleep, but what can we do right?"

Plussat: "Excellent service and comfort."

Plussat: "great staff and great plan. Comfortable and roomier than most"

Plussat: "Loved the customer service. Very friendly and helpful staff."
Miinukset: "The plane was making the strangest noises!! Something with the landing gear perhaps? Very high pitched noise. Also, the boarding was horrendous. No warning of the fact that we would have such a long trek to the airplane and in the rain, no less. However, I was grateful that we ended up taking a larger plane to accommodate all of the luggage. But then the stewardess had to spray something in the air around the bins, I found that to be very strange."

Plussat: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Miinukset: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Plussat: "They did beautiful jap thank you so much for your service ."

Plussat: "Loved that seats were new and comfortable. The entertainment system was also newly updated and had plenty of options for everyone."
Miinukset: "Only thing I didn't like was that the airline doesn't offer wifi!"

Plussat: "Meal was good, and they gave us a snack since it was a long, trans-Atlantic flight. Crew was friendly."

Plussat: "Ask persons for veg or non veg snacks before u served please."

Plussat: "Flight Time was short and arrival and departure times excellent."
Miinukset: "Could have had more recent movies and more variety"

Miinukset: "Sandwich served was a bit bleak but it was served with a glass of wine!"

Plussat: "Easy check in, easy boarding, more or less comfortable (as much as you could hope on an airplane) and quick, on time and safe flight."
Miinukset: "Crew was a little chilly, but not rude."

Plussat: "Pleasant flight- crew was very friendly and helpful; they gave us extra water when we needed it- no attitude. The blankets and pillows were great and used throughout the flight! The movie selection was fantastic! The food was also very tasty!"
Miinukset: "The boarding process was a bit hectic because you had to go through an additional bag check at the gate and then some people still cut the lines and pushed their way to the front-- that was not managed so well."

Plussat: "Always on time."