Halvat lennot Tokio Naritan kansainvälinen lentoasema

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: Food, entertainment, service

Plussat: The crew was amazing. The food was good

Plussat: Good leg room and nice recline for economy. Good and service very nice.

Miinukset: Everything was well done and organized.

Plussat: Cathay Pacific and crews were really good.

Miinukset: I suggest no seating reservation online.

Plussat: I was unable to board the flight so there is nothing to talk about.

Miinukset: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Plussat: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often

Miinukset: food can always be better but overall ok

Plussat: Amazing staff

Miinukset: Uncomfortable seats and poor entertainment systems

Plussat: Excellent service provided by crew

Miinukset: Food needs improvement

Plussat: Crew was very attentive,

Miinukset: Have all the food choice in the menu available. And add sudoku to the game

Plussat: Good service from the crew and good food.

Miinukset: Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)

Plussat: The food was very nice. The IFE was very nice as well. The seats were comfortable.

Miinukset: The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty.

Plussat: Nice crew.

Miinukset: Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane.

Miinukset: Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,

Plussat: Crew looked stressed and rushing things. Didn’t look very friendly.

Miinukset: Smiling crew

Miinukset: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Plussat: Everything.

Miinukset: Nothing.

Plussat: Everything was great one of the best airlines I've flown on

Miinukset: Nothing

Plussat: On time and comfortable flight

Miinukset: No suggestions

Miinukset: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Miinukset: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Plussat: Everything! The service was exceptional!

Plussat: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Miinukset: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Plussat: The cabin crew was excellent -- friendly, always helpful, energetic.

Miinukset: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Miinukset: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Plussat: I think Japan Airlines is the best airline.

Miinukset: Outstanding airline either to IST or beyond!

Plussat: Nothing your flight was cancelled I will put a claim to refund

Miinukset: Nothing your flight was cancelled I will put a claim to refund

Miinukset: Free wifi

Miinukset: It was a great experience

Plussat: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.

Miinukset: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.

Plussat: yes crew were amazing

Miinukset: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Plussat: Just good overall. Beats any American carrier (which is not saying too much!).

Miinukset: Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!

Plussat: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.

Plussat: The bread was fresh and food better than other times

Miinukset: Crew is always aggressive and unfriendly

Miinukset: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Plussat: Check in agent extremely helpful and friendly.

Miinukset: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Plussat: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Miinukset: For me this part is not applicable

Plussat: A350, very comfortable and quiet. Good crew and pleasant flight

Miinukset: cabin temperature was a bit too high through the night.

Miinukset: A better breakfast...

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: New plane, good food choices.

Miinukset: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Plussat: Crew's Services

Miinukset: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Plussat: The crew was nice

Miinukset: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined

Plussat: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Miinukset: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Plussat: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine

Miinukset: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!

Plussat: 33" seats

Miinukset: nothing

Plussat: Flight went well and was on time. 2nd best experience for economy seat.

Plussat: Cabin crew were very helpful and polite.

Miinukset: Food lacked flavor.

Plussat: I volunteered when flight attendant asked if I would help in exit row responsibility.

Miinukset: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!

Plussat: The crew was excellent and surprisingly the seats were comfortable.

Miinukset: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Plussat: Despite being a short flight, they gave food

Miinukset: Nothing. All ok

Plussat: The crew

Miinukset: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Plussat: Everything and everyone are Good and Nice .

Miinukset: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Plussat: Yes & yes

Plussat: Liked the plug/outlet availablity and the movies.

Miinukset: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants

Miinukset: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....