Halvat lennot Bulgaria

Plussat: Entertainment programs

Miinukset: New variety of food

Plussat: More leg room

Miinukset: Space

Miinukset: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Plussat: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Plussat: Pleasant staff, wonderful food, very pleasant flight

Miinukset: Nothing, everything was very good

Plussat: good service , everything good.

Miinukset: nothing

Plussat: The crew was friendly.

Miinukset: The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,

Miinukset: Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices.

Plussat: Good amount of space on the plane, lots of movies to watch, good food and drink.

Miinukset: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plussat: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Miinukset: Flight was delayed, had to run to my next connection flight.

Plussat: Pleasant crew. Appropriate and efficiently served snack.

Miinukset: Boarding and disembarkation were slow.

Plussat: crew attentive the plane is very clean

Plussat: Helpful crew Good food

Miinukset: Our luggage came back damaged and open !

Miinukset: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Plussat: Quick trip clean cabin

Miinukset: Sits

Miinukset: Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service.

Plussat: I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline

Miinukset: Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before.

Plussat: Easy boarding process

Plussat: No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.

Miinukset: Could do with slightly more legroom.

Plussat:

Miinukset: Canceled flight without warning. Terrible crew coordination to help with the issue. Not flying Turkish again.

Miinukset: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!

Plussat: The food was very good and inflight entertainment was excellent.

Miinukset: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Plussat: Yes. Very cooperative crew

Miinukset: Aircraft is worn out (Seats, interior, etc.). Could use some maintenance

Miinukset: This my second flight with this shit agency, i paid for baggage for both flight but the airline inform me that my agency didn’t buy ticket with baggage. I tried to contact with them but impossible. And I paid more in the airport just for fucking 16kg bag. If kayak didn’t fix this problem it will be last time with you.

Plussat: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.

Miinukset: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.

Plussat: The crew was very good. Seat was typical. Check-in was quick n easy.

Miinukset: Boarding rows 25-32 first, rather than 15-32, would have been quicker.

Plussat: Seats were "old style" - still had some cushioning. The flight indeed reached it's destination in Prague.

Miinukset: Flight was 20 minutes late to get in to Rome. Boarding was a zoo. First a huge single line crawling through the gate. Then, overloaded buses taking squeezed passengers to the plane. Another 35 minute delay to taxi. While not a budget carrier, food and even water is only for sale. Terrible landing.

Miinukset: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Plussat: The rest area

Miinukset: The airport was cold and it should be warmer

Miinukset: Flight was delayed

Miinukset: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Miinukset: My bag making it to my destination not broken.

Miinukset: The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport

Plussat: It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy.

Miinukset: They should finally replace old ATR-72.

Plussat: Nothing

Miinukset: For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever

Plussat: The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy.

Miinukset: The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim.

Plussat: Bad for 12 hrs flight passengers need hot food

Miinukset: Long flight is not about just saving money

Plussat: Very smooth flight with comfortable seats even for low fare customers

Miinukset: I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers.

Plussat: On a long haul flight, when I bought my ticket, Kayak advertised entertainment on my long haul flights. There was none on this flight! Seata were extremely uncomfortable.

Miinukset: Stop misleading passengers to make money

Plussat: Services is good .

Miinukset: Food can be better

Plussat: Nice crew, good food.

Miinukset: Both bathroom were not working in business class area.

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Plussat: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Miinukset: Boarding tool a long time and late take off

Plussat: Super friendly and efficient crew. Tasty food, excellent, first rate service (business class).

Miinukset: Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle.

Miinukset: Mi s-au pierdut bagajele !

Plussat: Very good

Miinukset: Hi am happy

Plussat: the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception.

Miinukset: the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport.

Miinukset: Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response.

Miinukset: Arms rest are pretty small

Miinukset: they charged me for baggage when it was supposed to be included

Miinukset: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Miinukset: Very long flight

Plussat: Good enough.

Miinukset: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plussat: Services is good .

Miinukset: Food can be better

Plussat: Crew good and seat OK but not exceptional for business class

Miinukset: Food was average - main course could have been better. Range of movies ok but not great

Plussat: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Miinukset: Flight was delayed, had to run to my next connection flight.

Miinukset: Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices.

Miinukset: Snacks on the plane, comfort

Plussat: Nothing

Miinukset: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Miinukset: Everything

Plussat: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Miinukset: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Plussat: No one bothered me.

Miinukset: That you have to pay extra for entertainment and food.

Plussat: Simple Flight.

Miinukset: Small plane

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Plussat: Movies and screen

Miinukset: Flight delayed. Crew doesn’t speak good English

Plussat: The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice

Plussat: Incredibly good flight with excellent crew and good food.

Plussat: crew

Miinukset: delayed flight management

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plussat: Everything works and quick to get to destination.

Miinukset: Time

Plussat: Usual faultless KLM experience

Miinukset: Nothing.

Plussat: Muslim food

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Plussat: The socks offered in business were comfortable and nice looking. The red wine was good.

Miinukset: The food was just average and the seat not too comfortable