Plussat: "No complaints."
Plussat: "Crew was great. Flight was clean."
Miinukset: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Miinukset: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"
Miinukset: "Helpful flight attendant, kind check in attendant"
Plussat: "To reach the goal."
Miinukset: "Food. Time."
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Plussat: "Easy, efficient"
Miinukset: "Entertainment, food, comfort"
Plussat: "No problems. I was satisfied"
Miinukset: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."
Miinukset: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Plussat: "The food was great and the staff were excellent."
Miinukset: "The entertainment selection was limited and there were no live channels - just prerecorded content"
Plussat: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Miinukset: "No food or even water"
Miinukset: "Check-in was a disaster. Took almost one hour for a trainee to check us in. Printed 8 bag tickets (for 2 bags) and after we complained was told there was no line at immigration, so should be okay. Guess having a 3 year old wasn’t enough for us to get any compassion or expedited service. At gate. No early boarding for children."
Plussat: "The water bottles, pillow, and earbuds were on the seats."
Miinukset: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."
Plussat: "Aisle seat"
Miinukset: "Nothing was complimentary"
Plussat: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Miinukset: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Miinukset: "Only one free soda. Beer and wine for a fee."
Plussat: "On time flight"
Miinukset: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"
Plussat: "Crew were pleasant."
Miinukset: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Plussat: "Entertainment options"
Miinukset: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"
Plussat: "Good flight."
Plussat: "Comfortable seats and attentive crew!"
Miinukset: "Old movies not up to date."
Miinukset: "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."
Plussat: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Miinukset: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."
Plussat: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Miinukset: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."
Plussat: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Plussat: "Easy kiosk check in, baggage drop off, good service."
Miinukset: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."
Miinukset: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"
Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."
Miinukset: "The seat next to me was open and they moved someone over next to me."
Miinukset: "We missed the connection and they rescheduled us on another connecting flight with further delays. This airline doesn't seem to care about their customers."
Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Plussat: "Smooth flight with friendly crew"
Miinukset: "Small plane"
Miinukset: "Out of all the staff on board they did not give me and a few others those blue customs form, so we made a huge line and when we got to the agent he told us we had to go all the way around fill one out and then come back. The attendants new that those were necessary why so many yet not one made sure we got them lousy service. I wish we got a crew that wasnt so insecure and cared more about providing a good service instead of caring so much over their appearance. I rather have good efficient staff what they look like doesnt matter to me."
Plussat: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"
Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."
Miinukset: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Plussat: "Quick flight easy on and off."
Plussat: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."
Plussat: "Everyone was friendly and helpful."
Miinukset: "Would have liked more options for Movies."
Plussat: "Nice crew"
Miinukset: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."
Plussat: "Everything was good"
Miinukset: "Everything was good"
Miinukset: "Not much talk from captain about local weather and time."
Plussat: "The plane was new, great seats and staff"
Miinukset: "Delayed flights, microphone is too fuzzy, hard to understand. Also why couldn't we get 2 or more sodas.. Crazy! The Asian airlines beat you! Very expensive stuff like a small red bottle of wine was like almost $15! Nuts... Very disappointed.. It should be free for the money we pay! Also staff just let people leave their windows open which was crazy coz most passengers are tired from other trips and of course in Europe you can hardly see anyone letting the elderly and children have any first priority boarding or let alone line up. I had my disabled husband and a young active little grandchild... Cathay Pacific, PAL,KAL, CAL are great about priority boarding for the elderly and children. Its sad your company do not have compassion or empathy for families with little children and the elderly population.. They really suffer!"
Plussat: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Plussat: "Was upgraded to business class"
Plussat: "Fantastic crew"
Miinukset: "The plane was a half hour or so late taking off. We waited on the plane for most of that half hour with no explanation of why When calling rows to board -- after calling rows 1 through 13 she then called rows 41 and after. She skipped our row 14. This could definitely be an issue with overhead space"
Miinukset: "Water should be free on the flight"
Plussat: "Bad for 12 hrs flight passengers need hot food"
Miinukset: "Long flight is not about just saving money"
Miinukset: "Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer"
Plussat: "Seat just ok"
Miinukset: "First we were told that we cannot be checked in for the flight because our luggage was not checked to Oakland. Therefore we cannot fly. This was unacceptable because all three flights were on the same ticket, plus we had 2,5 year old traveling with us"
Plussat: "The crew was a group of Thai Nationals, and they were very snarky with us, not at all courteous. Maybe they didn't know what customer satisfaction means?"
Miinukset: "Crews more polite and professional."
Plussat: "Boarding was good and food too."
Miinukset: "The flight to Fort Lauderdale was delayed more than one hour and no information about landing was provided at Fort Lauderdale Airport."
Plussat: "Friendly crew."
Miinukset: "Better entertainment"
Miinukset: "Food, friendliness of crew, knowledge of crew"
Miinukset: "My luggage never arrived!! It was only a 45 min flight and bag was checked two hours prior to take off. Then customer service was nonexistent until we handled it on our own."
Miinukset: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"
Plussat: "Nothing at all to like with this airline"
Miinukset: "Beware, one of the worst airlines I’ve been on, they will weigh everything that goes with you on the plane, including a small purse, really?? Yes. On long haul international flights they will not even give you a glass of water, even when the plane broke down on runway and we sat in it for 4 hrs"
Plussat: "The aircraft was brand new and clean."
Miinukset: "The flight was delayed 5 hours for a total wait of 9+ hours without any contact for food vouchers, apologies or a compensation. We picked this flight for the convenience of the location and connection, but not sure if will ever do again in future. Also, no entertainment option in the flight at all."
Plussat: "When it was over"
Miinukset: "Ridiculous lack of service, supwr low cost low quality airline. Never again."
Miinukset: "There was no food served- besides that which one could purchase. We got drinks coffee tea or water only. There was no entertainment either."
Plussat: "The only male flight attendant was very helpful and polite."
Miinukset: "The rest of the crew were inattentive and rude. It was bad enough to be delayed an hour, but the inattentiveness was ridiculous. I placed an order for a beverage, a pack of crisps and a set of headphones at the beginning of the flight. I didn’t receive them until almost 3 hours into the flight. I figured they were busy with meal service and what not in the beginning of the flight so I was patient, and I saw some people receiving their orders kinda late as well. After the 2nd hour, I started clicking the call attendant button. The female flight attendants walked by multiple times and ignored my attempts to flag them down. Finally, the male attendant came over and resolved the situation, but by then we had been in the air for 3 hours. Worst service I’ve experienced on any airline. Also, for a plane called a Dreamliner, those seating arrangements are a nightmare for anyone over 5’8”; I was uncomfortable the entire flight. It’s a plane, not a bus in a third world country; it’s shouldnt be that damned cramped and crowded."
Plussat: "The middle seat was empty- much more comfortable flight!!!"
Miinukset: "You have to pay for everything! But the price of the ticket was very reasonable so that's ok."
Miinukset: "The Fort Lauderdale Terminal process may be one of the worst in the country. A bus takes passengers to a different terminal and customs is both confusing and poorly signed for connections."
Plussat: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Miinukset: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Plussat: "Spacious, comfortable"
Miinukset: "No pillows, breakfast not very good"
Miinukset: "The reason I gave a two for overall experience was that we were more than one hour late and I missed my connection flight from Los Angeles and for this reason I had to spend the entire night in LA.I even bought a travel insurance and when I went back to Norwegian airline to tell them I was late for my connection flight which was two and a half hour later than our landing,they told me there was nothing they could do about it. There are a lot of people who have connection flight and it's hard to rebook especially at night.Punctuality should be the most important over everything else. Ildiko Balog"
Miinukset: "They forced me to check my bag leaving JFK. Charged me $250 to check it and then proceeded to lose my bag. They have since refused to refund my money. Don't ever fly this airline"
Plussat: "Premium Economy was good."
Miinukset: "Not a very large entertainment selection and food didn't look too appetizing, but nothing out of the ordinary for an airline."
Plussat: "Able to sleep most of the way"
Miinukset: "Delayed leaving. Delayed in the air. I missed my connection."
Plussat: "Service was fine, but really wish that at a minimum water would be offered at regular intervals (at least every 3 hours) on long haul flights. Attendants do seem a little pissy if you ask otherwise you have to buy the $3 bottle from the snack bar. I know its not premium but 12 hours is a long time to only be offered two small cups of water. The passenger behind me was difficult the entire flight and kept hoisting himself up using my seat so it was hard to sleep the entire flight. The crew seemed to put up with him very well so I give them props for that."
Plussat: "reasonable upgrade to business class"
Plussat: "Staff were very helpful and thoughtful during the flight."
Miinukset: "Boarding handled poorly, stuff in standing-room-only and they boarded privileged members and families before disabled people, causing those of us who can't stand long to... stand a long time in line."
Plussat: "We like the automated self-check in for checked bags so you don't have to stand in long check in lines when you already have a boarding pass. we also like that the boarding process is fast and uncomplicated. Often planes are boarded from both ends."
Miinukset: "Norwegian charges for everything food related including coffee, so I didn't have anything ( and gave a neutral rating on that item)"
Plussat: "Legroom plenty"
Miinukset: "30 mins late"
Plussat: "Norwegian is great, all the staff are easy going, helpful and respectful. They want to make it essy for you. It was a brearh of fresh air !! Besides the good flight itself , I like how KAYAK communicates with me, keeping me feel looled after ! I will deffinitelly use KAYAK again in the future, thank you !!"
Miinukset: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"
Plussat: "The crew was lovely and charming and attentive. The movie selection was great and well appreciated on the long flight back to the US"
Miinukset: "Excruciatingly slow loading, taxi and flight."
Plussat: "The entertainment system is great!"
Miinukset: "The boarding process was really bad."
Plussat: "I thought the food was good and the staff was nice"
Miinukset: "We boarded late, took off late then had to wait at JFK for almost an hour to get off the plane. Entertainment choices were not many and not much leg room"
Plussat: "Clean, efficient, great entertainment options, friendly flight attendants, practical luggage checking or carry-on options"
Plussat: "Convenient, reasonable Well staffed and pleasant Boarding handled well"
Miinukset: "Slight delay on take off"
Miinukset: "I was told that I would have to buy snacks and drinks and could not have dinner since I did not preorder it , which I have never seen on any international flight . So I bought it and ate bad pizza . After which they offered me dinner and drinks saying my dinner was ordered, too late . No pillows or blankets and the plane was freezing Even had to pay for head phones"
Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."
Miinukset: "My entertainment screen didn't work so I couldn't watch any movies while others could"
Miinukset: "they do not even serve you water, when I asked for water they asked me to pay, it is not low cost Airline, very unfriendly staff, I will never fly it again. the staff border line rudeness and have attitude issue. 11 hours of flight in unfriendly airline, fod is served if you order it and allowed two cup of coffee and one softwdring."
Plussat: "Plane was state of the art. I particularly liked the capacity to 'dim' the light that came through the window as opposed to going from one shade to the other. The seats were certainly comfortable. The staff looked sharp & they were friendly & diligent. Entertainment offering was filled with a variety of films & shows. I was also pleased with the fact that there weren't any delays. Restrooms were equipped & clean."
Miinukset: "I was bummed to stumble upon the announcement that Norwegian decided not to renew their service with the SJU airport. IT opened a cultural exchange that would be great to continue."
Miinukset: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"
Plussat: "Almost everything was perfect"
Miinukset: "There need to be more options for the food when purchasing the ticket, such as gluten free and vegetarian. Also, the wifi did not work on our flight."
Plussat: "Flight attendants were very pleasant. Food and service was good. Good selection of movies."
Miinukset: "Nothing. It was great."
Plussat: "New plane"
Miinukset: "Flight was an hour late"
Plussat: "Crew was good."
Miinukset: "We had to wait in a long line to get our boarding passes checked, and then we waited in a big room before boarding. Seating was a little tight."
Plussat: "the price; one direction was on a very comfortable hour of the day; the human support when my automatic check-up was unsuccessful."
Miinukset: "the other direction was on a very uncomfortable hour; the automatic check-up which didn't work with my passport."
Miinukset: "2hours delay with no explanation. Crew not nice, couldn't get a glass of water after waiting for over 2 hours at check in and running to the plane. No movies, music, or anything. No space, not enough toilets."
I really appreciate your cooperation and all services provided by Ryanair team. Keep it up.
The plane was filthy again
The almost 2 hours delay was announced at the last moment at the airport. Final gate shown 20 later than announced (40 mins to new boarding time). The staff and crew of Wizzair were professional and treated us well in these circumstances.
I didn't sit together with my daughter, and instead of trying to see if we could switch seats after boarding, the flight attendant said, "that's what you get when you buy low cost tickets.". I thought that was funny, a bit unprofessional :)
The seats 💺 should be changed
An hour to drop bags, just not enough staff on. Security fine. Another 20 minutes for outgoing passports.
Fast, good loads in and out, totally worth of price.
The plane had a delay of over one hour. We were boarded and until they fixed some technical error we were in the plane without air conditioning, in Catania with an outside temperature of 38 Celsius. So everyone can imagine that we were boiling in the airplane. 🙁
Miinukset: "Could not checkin on website for 2 days We were charged 60 Euros late checkin fee at airport."
Plussat: "It got me to where I wanted to go"
Miinukset: "The crew were more interested in flirting with each other and seemed oblivious to much else. Once we landed loads of people got up, the aeroplane then started moving again and people were falling into each other - not a single member of cabin crew said anything or encouraged people to sit down"
Miinukset: "5 hour delay, flying from another city, no refreshments or meals offered at the time of waiting, staff confused"
Plussat: "like the priority lane, so that I got onto the airplane first"
Miinukset: "Chaotic airport Messy check in The bus was parked for almost 20 mins before heading to the plane. The flight was late for 30+mins and it was very crowded."
Miinukset: "I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer."
Plussat: "Staff where nice and flight was on time"
Miinukset: "I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child."
Miinukset: "expensive ticket when you add up all the fees, plus it’s stressful and chaotic."
Plussat: "Priority was priority boarding and crew was pleasant."
Miinukset: "Flight was delayed for over a half hour. The flight crew did not say why."
Plussat: "Nothing, except we did not crash."
Miinukset: "They made me check a bag. I had measured it art home, but they didn't like it. The seats were cramped. There was no complementary coffee or soft drink or even a bag of peanuts."
Miinukset: "Huge immigration lines at Luton - so bad"
Miinukset: "We were scarred because they sounded very strict but the flight left in time and arrived early. Checking was fast and great."
Miinukset: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."
Miinukset: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Plussat: "Price of tickets!"
Miinukset: "Walking out on the tarmac to board."
Miinukset: "3 hour delay at Stansted to collect luggage, with no information. Arrived home at 4:30am, having missed the last train."
Plussat: "Crew. 1 small and 1 cabin bag for free. Much better then Wizz air."
Miinukset: "I HATE RYAN AIRs CHAIRS! I always fall asleep when I fly and then I am falling forward. After 1 or 2 hours flight I end up with nack pain, back pain and a grumpy mode."
Plussat: "Staff tried hard in view of the delay"
Miinukset: "Food was lukewarm, didnt like the self check in at the airport for checked in bags"
Plussat: "Nothing except a decent plane."
Miinukset: "Excessive customer trap charges for checking, priority boarding, and luggage. Felt like cattle heading to slaughter house and paying for privilege of being abused. Late departure and inadequate waiting are. Worst experience in my flying history."
Plussat: "not much"
Miinukset: "No room, knees hitting chair in front of you I'm 5'5". We had to pay $100 euros to get our boarding passes. This is a sham and no doubt they rake in tens of thousands by screwing people in this way. I'd fly another airline."
Miinukset: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Plussat: "The Gin and Tonic"
Miinukset: "3hr delay and the worst landing I have ever experienced, Stevie Wonder would have done better."
Plussat: "Staff approacable."
Miinukset: "There was no water in the toilet.Aircondition not working well.Have to travel by bus to get into the plane.Delayed flight."
Miinukset: "I did call the Ryanair Airline to confirm my flight 2 weeks before I go to the tours . They told me everything was fine. But when we get to the airport today , they do charged us £180 /4 luggage, we were so mad . I NEVER think about come back to travel with Ryanair Airline and also tell to all my friends and family don't EVER trust Ryanair Airline...!!! Also we're seated separate events the next seat wasn't have nobody... So sad and so mad .... Hopefully the Ryanair Director know about this happening????"
Miinukset: "As we were not allowed to board flight from Milan to Lourdes as I stated previous we never boarded this flight and after spending day in Milan airport with no assistance had to go to an other airport to find passage. It cost us another fare for 10 persons and no Ryanaire were un helpful. Would not fly again with Ryanare and would certainly not recommend them. None of the phone no we were given worked."
Miinukset: "The plane didn't arrive so we couldn't take off. Our flight was delayed more than 1 hour."
Plussat: "Flight was fine"
Miinukset: "Airport is an abomination, can't cope with 2 flights landing close together . Don't use it ."
Miinukset: "Hidden fees all over the place, they charge you for: 1. Luggage 2. Check in at the airport (it's free online though) 3. a carry on that doesn't fit in a specific size box 4. Breathing their air"
Plussat: "The head of the stewardesses, she was acting as we were on British Airways first class"
Miinukset: "Boarding was better than on our onward journey"
Miinukset: "Flight delayed. Missed my national express coach boarding time."
Plussat: "Friendly Staff"
Miinukset: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Plussat: "I like that they are affordable. My flights were very short (1 to 2 hours) so there was no entertainment. I also can't rate their food because I didn't purchase food or beverage. Overall I am very satisfied."
Plussat: "Price was a lure, but not really when you get all the catches"
Miinukset: "Literally everything. Flying Ryan air is like flying with a team of used car salesmen. Take any other airline and you'll be better off"
Plussat: "There was a 1 hour delay due to traffic and the flight crew kept us up to date with any changes and were overall very professional and kind about it. The pilots also invited kids to see the cockpit."
Miinukset: "Typical indifference at Lisbon where we were sent to the gate at expected time but there was no plane - it left 40 mins late. So we left an area with seating, toilets etc and stood for 90 mins waiting to board. They KNEW there was no plane - we saw it arrive AFTER our supposed takeoff time. They'll blame the airport info but it must be sorted. Everywhere, every time we come last. No more flying for us."
Plussat: "1 star given for food & entertainment only because no N/A rating option, first time to use Ryanair, better experience than expected, will not hesitate to use again, thank you"
Plussat: "Cheap flight Friendly staff"
Miinukset: "Cabin was pretty cramped, no leg room No entertainment Food N/A"
Plussat: "If you're from America, the carry on luggage is a whole different ball game. Dont think you bag will fit, they are going to hit you with fees."