Etsi halvat lennot reitille Unkarista $[81-Suomeen

Plussat: "On time, efficient."
Miinukset: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Plussat: "Easy boarding and nice crew."
Miinukset: "Flight was delayed by more than an hour."

Miinukset: "Seat I had was terrible .. not comfortable"

Miinukset: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."

Plussat: "Good service."
Miinukset: "Check-in procedure. Plane was delayed a bit."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Miinukset: "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Plussat: "This was our return flight back to the US much better then going to Europe!"
Miinukset: "The only thing i wish all airlines would consider is to give us regular folks more room(space) not just the rich people in business or first class! On a 10+hr flight it is well needed!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Met expectations"
Miinukset: "Nothing to note"

Miinukset: "I arranged assistance but nobody showed up."

Plussat: "Flight was very delayed in Munich"
Miinukset: "Flight was very delayed in Munich due to a shortage of land and handling crew. Very disappointing. Everyone I know who takes this flight complains about the same problem. Arrived in Geneva around 21:00, 1 1/2 hours later than anticipated time of arrival."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "You lost my luggage !!"

Miinukset: "Delay"

Plussat: "The crew was excellent, the food was pretty good,"

Miinukset: "One of the crew members was rude to me"

Plussat: "Schedule was followed."
Miinukset: "At Budapest Airport only one check-in desk, #1 was shown on the big board for this flight and the airline Lufthansa was only shown above the check-in desk #1, which was dedicated for First/Business and M&M Gold status travellers only. Many economy class passengers queued there and at the end they were all redirected to check-in desk #3, as that was designated for Economy class passengers (however not any Lufthansa sign was shown above. When I mentioned to the ground crew (Celebi) that they should improve signs and not mishandle travellers, the person in charge (Nikolett Magyar) said to me arrogantly that they are right, and nothing they would do to improve the signs and passengers' information. This is far what I expect from LH representative, even if subcontracted and not an employee. That behaviour made my journey sour as travelling - especially with not a budget airline - is not just getting from A to B, but an experience which is worth to remember for good reasons, but not certainly for bad ones."

Plussat: "The flight had plenty of leg room and a snack with drink was served free which was a nice touch."
Miinukset: "Very cramped seating on first part of journey from Budapest to Munich"

Plussat: "Food, drinks, crew hel;pful"
Miinukset: "Boarding was not orderly, stupid system of delayed displaying of gate assignment"

Plussat: "My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!"

Plussat: "Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight."
Miinukset: "Nothng"

Plussat: "Staff were so friendly! The plane was clean and comfortable."

Miinukset: "no seat tilt"

Miinukset: "Gate change made with no PA announcement; we’ll, if you must, ok. But beginning boarding without telling anyone at all, making no announcements, not even in Hungarian, seems weird."

Miinukset: "Everything was OK"

Plussat: "The crew was excellent, friendly, and attentive, especially paying attention to my kids. The pilot and his crew did a great job during the flight as well. Thank them all for a pleasant and safe flight!"
Miinukset: "The only concern I have is regarding the diet. During the shorter flight, from Budapest to Frankfurt, the stewardess informed me that she couldn't get me gluten-free meal/snack. I understand that catering to special diet needs is not easy but following a gluten-free diet is not my choice, it is something I need to deal and live with on a daily basis. I felt disappointed since I had a long trip ahead of me, and I know that I, just like all the other passengers, had paid for the flight that should include the meal as well. Thank you for reading my concern and trying to see it from me, the passenger's point of view."

Plussat: "It was trouble free - check in was quick and efficient in Budapest, boarding was no trouble, and transfer in Frankfurt problem-free. Cabin crew were good, flight was nice."

Plussat: "N/a"
Miinukset: "They switched me to a different flight saying I won't make my connection due to high traffic at the BUD airport and they never told me that instead of arriving to JFK, they are flying to Newark airport. Having not known this at all, I had no ride home, super inconvenienced and I was 2 hours plus away from my home in Jersey. Horrible experience"

Plussat: "Service was excellent. ."

Plussat: "efficient."
Miinukset: "cramped. people are getting taller and taller. seats are getting closer to each other."

Plussat: "Nothing. Never was able to get on the flight"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "On time"
Miinukset: "Marginal legroom"

Plussat: "It was unclear how to do the boarding after priority boarding. People seems to board whenever they wanted; so was a bit confusing."

Plussat: "My flight was cancelled, and I could not get rebooked for 2 extra days. I have not returned home yet. No experience on this flight"

Plussat: "The food was ok"
Miinukset: "There was no way to check seats or gates ahead of time."

Plussat: "Flight attendants were great, entertainment system top in its class."

Plussat: "Snacks and drinks were provided even though the flight lasted about an hour."

Miinukset: "Seats are uncomfortable."

Miinukset: "We couldnt fly because our name was in different order and they didnt want to change the order of our names."

Plussat: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"

Plussat: "Nothing"
Miinukset: "Crew Service, food,"

Miinukset: "The Budapest Airport was not very organized for check-in."

Plussat: "...and not for the first time.. And won't be the last.."
Miinukset: "Wifi onboard wasn't working.."

Miinukset: "Agents in Budapest were not pleasant at all."

Plussat: "A little unhappy looking stewardesses but politely professional."

Miinukset: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Miinukset: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Plussat: "The crew was amazing, flight on schedule and good entertainment."
Miinukset: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Plussat: "Crew were great"
Miinukset: "Refreshments"

Plussat: "Seat was comfy and spacious for economy class"
Miinukset: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Miinukset: "Larger meals."

Plussat: "Crew was good"
Miinukset: "Food"

Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Plussat: "Crew"
Miinukset: "N/a"

Miinukset: "We did not get two of baggage at the destination."

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "Fabulous trip with friendly, helpful staff"
Miinukset: "Nothing"

Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Miinukset: "Nothing"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Miinukset: "Please Endeavour to put the expiration date on the food served in the flight."

Plussat: "Good flights. Good prices."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Miinukset: "At some point the luggage was lost. here."

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Plussat: "Got to Amsterdam on time and everything was great including the staff"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Miinukset: "The bags where damaged from the staff"

Plussat: "The cabin crew, the flight and communication and the cleanliness of the plane."
Miinukset: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plussat: "They were awesome."

Plussat: "Same as above"

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Miinukset: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Miinukset: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Plussat: "captain was great."

Plussat: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Miinukset: "I missed my flight because of MU"

Plussat: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
Miinukset: "No food and no entertainment during the flight (which makes it similar to low cost flights)."

Plussat: "All"
Miinukset: "Keep up the same spirit"

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Miinukset: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "Movie selection ok."
Miinukset: "Minimal coach legreeom even for an average-height passenger."

Miinukset: "It is too hard to carry stuff on the stairs at the airports"

Plussat: "El entretenimiento"
Miinukset: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Miinukset: "N/A"

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Miinukset: "Staff Curtsy and overall gestures!!"

Plussat: "Na"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "rien"
Miinukset: "tout est à revoir !"

Plussat: "Good selection of movies."
Miinukset: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Plussat: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Miinukset: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Plussat: "Nice and attentive crew."
Miinukset: "Seats not comfortable in premier economy."

Miinukset: "New variety of food"

Plussat: "Amazing crew and on time flight"
Miinukset: "None"

Plussat: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Miinukset: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Plussat: "Food"
Miinukset: "Entertainment"

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Plussat: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Miinukset: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Plussat: "The transfer times were excellent"

Miinukset: "Thanks"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Plussat: "Good selection of movies"

Miinukset: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"

Plussat: "That I was able to sleep a bit on the flight - and that we gained an hour."
Miinukset: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Plussat: "It was on time"
Miinukset: "Hard seats Boarding was 35 min delayed"

Miinukset: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Miinukset: "Flight was delayed by 1h30min, so we arrived very late"

Miinukset: "Leg space."

Plussat: "Food, service, comfort"

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."

Plussat: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Miinukset: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Plussat: "Flight attendant was very nice."
Miinukset: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Plussat: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Miinukset: "Only 1 bathroom (toilet) for all of first class"

Plussat: "Punctual, great food in Premium Economy, friendly crew."
Miinukset: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Plussat: "None"
Miinukset: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Plussat: "Good service at gate and on board"

Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."

Miinukset: "There are always delays. Today it was that internet was down."

Plussat: "Getting there on time despite delay"
Miinukset: "entertainment had very old media and no recent additions. Crew was not very organized"

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Plussat: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Miinukset: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Plussat: "Free drinks and snack!"
Miinukset: "Nothing"

Plussat: "Movie selection was awesome! Food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Plussat: "I like the service of AF"

Plussat: "Crew are efficient and friendly."
Miinukset: "Very small plane."

Plussat: "Friendly crew; comfort; punctuation. Fast boarding"
Miinukset: "Simple food - very small amounts. No entertainment."

Plussat: "Crew was very nice and helpful"
Miinukset: "Old airplane with very low amenities. Plane still had ashtrays"

Plussat: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Miinukset: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."

Miinukset: "Please be more clear about the carry-on luggage policy. I was able to take everything with me on my way to Prague, but the attendant forced me to check a bag at the gate. The requirements were very vague and I don't understand how you could bring something on the first flight perfectly fine, and then get stopped on the return flight."

Plussat: "The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good."
Miinukset: "I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again."

Plussat: "The staff was amazing. Took care of the flight well."
Miinukset: "The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again."

Miinukset: "Offer water or soft drink without buying it."

Plussat: "Crew and food was good, can do better"
Miinukset: "Seating system awful, in business class Especially In the center, crazy engineering"

Plussat: "Food and in-flight entertainment.0"

Plussat: "Great pilots and communication. Good boarding and gate crew."
Miinukset: "No entertainment, limited drink service. Flight was rerouted and very poor reimbursement provided."

Plussat: "New planes, good food, professional crew."

Plussat: "The crew"

Miinukset: "The seats seem to get smaller and smaller and on the short flights, you do not even get a free drink."

Plussat: "service was good"
Miinukset: "seats are too congested"

Plussat: "Nothing."
Miinukset: "Because of the weather in London the flight from Budapest was delayed over an hour. By the time we made it to the connection flight in London they closed the gate and never made it our next leg. We got rebooked and made it to New York where we were supposed to get a hotel room. Never happened. Sleeping on the floor in the terminal."

Plussat: "comfortable seat, tasty food, pleasant attendants"
Miinukset: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Plussat: "On time."
Miinukset: "The dinner menu was ok. I didn’t like the breakfast at all."

Plussat: "Who would guess - the food."
Miinukset: "reading lights were never fixed during flight."

Plussat: "Staff were friendly."
Miinukset: "Heathrow’s use of buses to move passengers around is ridiculous for a modern airport. No water offered on flight exacerbated by dehydration from previous flight. All refreshments for a fee. I will not fly BA again if there is an alternative."

Plussat: "Food and entertainment was good."
Miinukset: "The flight was delayed over and hour and then we waited on the tarmac for about 45 minutes, all the while having to keep our shades open and the cabin was hot."

Plussat: "Only marked down on food and enteritis was a short haul flight so none provided as expected"

Miinukset: "Virtually impossible to feel comfortable that I had successfully checked in. The app kept telling Facebook me I wasn't checked in. AND when I went to review the checked baggage policy to make sure I didn't have to pay for my first checked bag (there was a "YES" notice on a prior screen that made me wonder), the app didn't give me a way to "return to finish check in". Quite unsatisfactory in this day and age. Otherwise, the flight was lovely."

Plussat: "Clean, new airplane."
Miinukset: "Seats very cramped; no free tea or coffee?!"

Plussat: "Ground staff were excellent, the comfort was acceptable."
Miinukset: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"

Plussat: "Absolutely nothing - and this was Club Europe"
Miinukset: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Plussat: "British airways allows a roller carryon and a personal carryon, even for this cheap flight."

Miinukset: "My flight from Budapest departed late (for unspecified reasons), which caused me to miss my connecting flight at London Heathrow."

Plussat: "Boarding was smooth, aided by being one of the last to board as I was relaxing in the lounge! Boarding was started earlier than listed and complete by the boarding time, long before the flight was due to leave. Crew were polite and courteous, even going to some extra effort to get me a semblance of a meal."
Miinukset: "Booked this flight every last minute and didn't order a Vegan option at the time. Was flying business over lunch time so a meal was served. However there was no vegetarian option on the menu. I expected there to be a vegetarian option at least, and I would work around my dietary choice, but with no vegetarian option, this was impossible to do. In the end the crew managed to rustle up something from the Crew meal and I was able to then have snippets of meal segments that suited my requirements. How could this be prevented in the future? Make available a vegetarian choice on all meal served flights. A Meat eater can eat vegetarian at a push but not the other way around. I know if might be too much to ask to make that a Vegan option as standard, because then every one can eat it, but just putting that out there."

Plussat: "Staff"
Miinukset: "Seats are uncomfortable and dusty/worn. Food is below average. Lounge is the worst of all among all the London lounges. Food and beverage in business lounge is like a school cafeteria level."

Plussat: "almost nothing"
Miinukset: "waiting long time for check no meal on board"

Plussat: "Behavior of board personnel"

Plussat: "Good amount of legroom, no issues with boarding etc. Food was fine and lots of snacks available if you knew where to look for them."
Miinukset: "Not the friendliest crew. Large film selection but not the best choice of new releases. Quite action focused."

Plussat: "Seats were much more spacious than expexted. Must have been an older plane where they did not bother to reconfigure the seating"
Miinukset: "Surprised to find that beverages were no longer free. Took for ever to deplane, just made my connecting flight."

Plussat: "London to Seattle: decent boarding experience; terrible crew (except the very nice guy)."
Miinukset: "London to Seattle: I was traveling with young kids, and whenever I asked for something- even as simple as ginger ale - they made it seem like I was bothering them. Also, the toilet ran out of toilet paper."

Plussat: "Comfortable ride. I wish that'd been my plane to London."
Miinukset: "Nothing. It was good"

Plussat: "Highly professional crew whose customer care is fabulous! Comfortable seats Tasty meals Kept time"
Miinukset: "Can't think of any. Just keep it up!"

Plussat: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Miinukset: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."

Plussat: "It was replacement flight by Qatar Airways. I wish they would replace all BA flights."

Miinukset: "I think it's a real shame that BA have gone budget and no longer offer complimentary food on their shorter haul flights. At least they're using M&S though."

Plussat: "Crew and boarding was fine."
Miinukset: "The plane was 30 minutes late. We had to circle around Heathrow a few times before got permission to land. After landing we could not get to our gate for an extra 15 minutes.."

Miinukset: "I didn't have a flight to Baltimore. This was a booking error; one of many mistakes AA made in a 24 hour window."

Plussat: "We did enjoy the movies and the crew was very friendly and helpful."

Plussat: "It got me to LHR alive."

Miinukset: "It was freezing. They thought they were transporting penguins instead of people. Everybody was wrapped up un blankets, jackets and hoods. So uncomfortable for almost 7 hours."

Miinukset: "Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!"

Miinukset: "at least they could have given us some water or juice free of charge"

Plussat: "Very old 777 that was also dirty. Food was lousey. BA has turned into a low budget airline"

Plussat: "The delay in the flight leaving an hour later."
Miinukset: "The Terminal chsnge. It would be appreciated if additional golf cart transport could be provided between terminals so folks could make connecting Flights."

Miinukset: "No complimentary drink / snack / sandwich on a ~2 hours flight that travels at lunchtime."

Plussat: "The crew was friendly and helpful"

Plussat: "It didn't crash, which is always good."
Miinukset: "Not enough food for a 2.5 hour flight at dinner time. I ended up really hungry, which is ironic as I'd just left Hungary."

Plussat: "Got to the destination safely."
Miinukset: "Last minute gate changes made a rush to board."

Plussat: "Nothing"
Miinukset: "The flight was cancelled. Very poor organisation. Lack of communication. Our rights were not explained to us and no information material was made available. No reason was given for the cancellation. The flight was rescheduled to the morning at 7am and then again rescheduled at noon. Still to be seen..."

Miinukset: "Little close on the connection"