Hotellit lähellä
Lütfi Kirdar Uluslararasi Kongre ve Sergi Sarayi,
Istanbul

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Plussat: Impressive service... amazing crew, very friendly and professional

Plussat: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Miinukset: Flight was delayed, had to run to my next connection flight.

Plussat: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Miinukset: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Plussat: Great service, tasty sandwich.

Miinukset: Boarding was a bit of a scrum.

Plussat: Great Crew

Miinukset: It would have been better had we not had a delay of 50 Minutes

Plussat: The punctuality and the entertainment

Miinukset: Perhaps a more organized boarding process

Plussat: Had a row to myself...

Miinukset: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...

Miinukset: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Plussat: Nothing

Miinukset: Not paying for food

Plussat: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in

Miinukset: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things

Plussat: Comfortable and Clean

Plussat: Uncomfortable seats.

Miinukset: Seats, and helping passengers when they have delays

Plussat: Crew was amazing people

Plussat: Itinerary - hours of flight

Miinukset: Dinner could have been earlier