Hotellit lähellä
Lütfi Kirdar Uluslararasi Kongre ve Sergi Sarayi,
Istanbul

Plussat: The rest area

Miinukset: The airport was cold and it should be warmer

Plussat: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Plussat: More space in business class (777-300) than many other airlines.

Miinukset: Entertainment very limited. No adjustable air vents in this aircraft

Miinukset: Delay in take off 45 min!!!!

Miinukset: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Miinukset: Even though it is a short flight, it would be nice to receive at least drinks offered

Plussat: Great staff and smooth on time flight

Miinukset: Small plane

Plussat: Excellent service and food.

Miinukset: Seat could really use a real footrest instead of the metal bar.

Plussat: boarding and flight was on time, no delay at all

Miinukset: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size

Plussat: Crew very good

Miinukset: Sits

Miinukset: The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Miinukset: Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby...

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Miinukset: Everything was OK

Miinukset: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Miinukset: Still don’t have my luggage yet