Miami Beach hotellit lähellä Lincoln Road Mall

Plussat: Prime location helpful staff

Miinukset: No windows, ventilation or balcony in ocean view room. at nearly £2k for 5 nights you would expect even a peep hole to have fresh air in room. for some reason the toilets in florida are so high its as though the toilet bowl is blocked also a really weird smell whenever you flush the toilet.

Plussat: I will only stay here in Miami from now on. Beautiful property, perfect beach access, great service, beautiful market for breakfast or quick food, and the rooms were all white/neutral & very relaxing.

Miinukset: The lighting in the bathroom can be hard for makeup but we just used the natural light be the window :)

Plussat: The hotels location was fantastic (beachfront) and the interior/exterior of hotel was very clean and modern. All staff we very friendly and efficient.

Plussat: Beautiful hotel and well kept. Good spa experience, beach and pool.

Miinukset: Service could have been better

Plussat: Nice decoration architecture and friendliness of the staff

Miinukset: I was at the beach and had to chase a waiter to come and bring me the menu, after asking 3 times, i gave up and i went to get it myself hoping somebody will come and take my order...BUT unfortunately nobody cared

Plussat: This hotel was wonderful! The staff took care of any need that we had. The restaurants were fantastic. The grounds impeccable!

Miinukset: More seats by the pool were needed

Plussat: Very Clean , neat

Miinukset: Cost of drinks and snacks in room

Plussat: Pretty much everything

Miinukset: Power outage. Not the hotels fault though

Plussat: The staff are lovely as is the hotel!

Plussat: Lobby of hotel was nice and cool. Restaurants of hotel was nice

Miinukset: Management of hotel was too bad.Specially women who is front desk manager. They think they are too smart too handle and solve problems but unfortunateIy, they are very amateur.I could not able to check in my room till 17.30 pm ?!? I never see something like that in my life.Smell of entrance and pool was extremly bad. It s hard to stay more than 10 minutes. They should improve a lot of things at this hotel. I think they not deserving 5 star.

Plussat: The hotel’s aesthetic is bright and inviting, loved sitting at the lobby everyday they played good music and the hotel’s scent is to die for

Miinukset: Housekeeping was sloppy and there aren’t many room amenities such as a coffee machine.

Plussat: Property was very green & tropical

Miinukset: One of the main elevators was out of service all weekend.

Plussat: Clean and updated

Miinukset: Service was very slow

Plussat: Beautiful views, great staff

Miinukset: Not many nearby restaurants

Plussat: Beautiful grounds- access to pool and ocean. They Deliver food and beverage on the beach.

Miinukset: Restaurant, cool bar and hang out areas

Plussat: I’ve enjoyed my stay here

Miinukset: the beach was not clean but we cant blame the property on this

Plussat: Staff attentive and accommodating. Beach and pool set up very nice.

Miinukset: Elevators going up and down extremely noisy, kept us up part of night

Miinukset: Staff was not accommodating and poor service

Miinukset: There was a few small things with the television and the maids who did not necessarily pay attention to the “Do Not Disturb Red. Button”. The staff was amazing and I was very impress with their ability to provide the service they possibly could. I worked for the Ritz Carlton Hotel and they we’re just as capable of provoking the same service. There was a few discrepancies with the billing but hopefully they will go over the payments and do the right thing?

Plussat: Erinomainen aamiaisbuffet, tyylikäs sisustus, toimiva wifi, viihtyisä ravintola, hieno piha/uima-allas alue ja välittömästi uimarannan lähellä. Lisättynä hyvällä ja ystävällisellä palvelulla.

Miinukset: Yksi hissi oli epäkunnossa, joka aiheutti heti satunnaisia ruuhkia. Oletettavasti korjaantuu tämä murhe kohtuu nopeasti. Aamiaiselle joutui jonottamaan, mikäli ei ennen yhdeksää ehtinyt paikalle.

Plussat: The staff was very friendly (especially the baggage guys at the front door. Always checking in to see how we were doing!) and the smell when you walk in is heavenly! Landscaping is beautiful and you can’t beat the short walk to the beach. Each room offers chrome cast to play music or shows from your devices which is a huge plus. The pool towels are nice and big and close to the size of a regular beach towel! We really enjoyed our stay.

Miinukset: Unfortunately there were a few issues with our room. When we arrived at 5:00pm (check in is 4) there was a maid in the room running around trying to get it finished up (which is fine just a bit uncomfortable to stand there watching her). The hotel supply’s google chrome cast in each room (which is a major plus!) and ours wasn’t hooked up. We called maintenance and they had it fixed very quickly but we noticed it wouldn’t keep our devices connected for more than 5 minutes. We also couldn’t get the temperature of the room below 72 even though it was set on 66. We asked to be switched to a different room and they kindly accommodated us and we noticed a few other discrepancies between the room we had to the new room. The new room had complimentary slippers an robes which our past room did not. The closet in our old room must’ve been missing a door handle. The chrome cast worked perfectly in the new room! We couldn’t get the temp below 70 in the new room except for our very last night where it did reach 67. These are obviously minor issues and didn’t bother us to much but I did want to highlight the areas of our stay that could be major issues to other clients. All in all we would stay here again!

Plussat: Everything!

Plussat: Amazing hotell with a perfect location. Really nice facilities, pool area and beach. We'll absolutely be back soon!

Plussat: The staff were amazing Room was nice and clean and loved the Molton Brown products.

Miinukset: The beach buggy not working for several days! No towels on beach they had ran out! No vegetarian food on the beach No tea in the room only coffee! Then charged $6.50 a cup! No complementary water supplied in room and charged $6 a bottle!

Plussat: Tyylikäs ja siisti hotelli hyvällä sijainnilla.Artdeco-tyyliä. Huone ja kylpyhuone ovat uudet ja puhtaat.Hienot sängyt ja sisustus. Kiva allas-alue.Kannattaa ottaa huone altaalle päin. Ystävällinen henkilökunta. Aamiainen vähän suppea, mutta riittävä .Lincoln roadille kävelee n 6 min. Hotelli oli todella positiivinen kokemus!

Plussat: This is a sensational boutique hotel with beautiful rooms, a devine pool & awesome Japanese restaurant / bar in the hotel. Amazing service from all the staff, particularly Nicole who helped us by referring fabulous places to visit all around Miami throughout our stay and just all round great service with everything we needed. We used the hotel valet parking and Yosvany and the team all were amazing with assistance with our luggage, door service and the car. We stayed with our teenage daughter in a room with 2 double beds overlooking the pool and she thought the hotel was super trendy. The hotel is a few blocks from the Lincoln Mall shopping and thankfully away from the crazy night club scene. We would certainly recommend staying here and would stay again.

Miinukset: It was a tiny bit far away from the beach & shopping BUT only 3 blocks from each. We were there in the hottest season so the short walk to each was much harder than it would be in less extreme HOT weather.

Plussat: Everything was great, the room was perfect and spacious. We had no visibility on the outside (blurry windows) but it didn't matter. Cosy, calm, well located and yet far from the crowd. We had a great time!

Miinukset: Servers by the pool don't have a deep knowledge of the food and I ended up ordered something that wasn't really what I expected even though he told me that it was. The service is not the best outside.

Plussat: The pool area was pretty & the room was a decent size and very clean

Miinukset: It was over run because of swim week! We felt like we couldn’t relax by the pool. They were making loads of noise all night last night setting up a “runway” over the pool. No one could go in the pool today. So annoying when you have been made to pay the exorbitant resort fee!!!

Plussat: A decent breakfast is included in the price of the room. Having Blue Ribbon onsite is awesome! Morton Brown bath products in suites.

Miinukset: Shower leaked a bit in the suite. Steps to enter the suite building next to the main hotel building are a drag. Be aware of 4pm check in and 11am check out.

Plussat: Stuff perfect!

Miinukset: Pricy basic breakfast!

Plussat: Everything! The staff was amazing, and I truly adored my stay. We will be returning in a year.

Plussat: The property was very well kept, the staff all very friendly, the sushi bar food was excellent I enjoyed it very much

Miinukset: The coffee machine in the room is a nice touch BUT you are charged $2 per capsule and it doesn’t come with milk or cream, we had to go to reception for milk every time we wanted coffee, most hotels off er fre tea and coffee maybe this one should concider it

Plussat: Great staff

Miinukset: Breakfast room service. At 8:30 Am call order in. Waited one hour to call and check. They did not take room number down. Waited 45 min before arriving. Left off one of the meals and did not bring utensils. 30 minutes later brought the other meal.

Plussat: the staff are amazing and the hotel is one of the nicest / clean / safest hotel i have stayed in

Miinukset: nothing

Plussat: The whole hotel experience was amazing! Chris at valet started off the trip by being so helpful and friendly and the rest of the staff was amazing as well. Sushi restaurant in hotel was fantastic. Will be back!

Plussat: Right on Collins Ave with quick access to the beach

Plussat: Location

Miinukset: Room was small, filthy bathroom, no cleaning service for the first 3 days.

Plussat: Beautiful hotel and the staff were super accommodating. Great rooftop bar with bottomless mimosas that are truly bottomless. Loved it and will be back!

Plussat: Location is excellent.

Miinukset: Lobby is in the third floor, parking is next to the building and you have to wait up to 20 min to get your car. We reserved two days and when we got there the pool was close for a private party first day. They should have tell you in advance thinga like this. I won’t never come back. It’s not an standard Hyatt.

Miinukset: Very minor things. I’d prefer more options at breakfast in the buffet. The kitchen need to learn to listen to the order placed

Plussat: Location

Miinukset: Room with a tiny window

Plussat: Excellent location for nightlife and food and shopping. Will be back!

Plussat: Great hotel, great location .

Miinukset: Was not located on the beach, though across road from .

Plussat: Everything

Plussat: Great location

Miinukset: Phone in room not working; they would never replace soap, lotion, etc. And i had to go downstairs to reception to ask for some. Then housekeeping takes 25 minutes before dropping off the products

Plussat: This hotel had the modern and sleek and young vibe that I was looking for for my solo trip in Miami South Beach. As soon as I arrive I was greeted by the valet very lovely gentleman. The hallway smelled divine it’s called Ocean breeze I need that scent in my home. The lobby on the third floor was greeted very nice bye the hotel stuff they explained the breakdown of the bill which I thought was odd because it was included on the book.com but that’s not their issue. And then I was given a beautiful cold beverage while they had my room ready I did have to wait 30 minutes but the drink did make up for that. My room was clean and it was very put together. Every day I called down I had to have my room serviced because they do have an every three day room policy to help with the environment. So I understand however when I’m on vacation I do love my bed made every day so I did call for that as well as they were happy to deliver any new towels. The drinks were so delicious as well as the breakfast I loved the American breakfast style great size portions oh my God and the burger and the wings I loved all the food. Will definitely definitely stay again especially if I can get that beautiful room on the ninth floor that has beach and Cityview amazing I would definitely recommend this location

Plussat: Nice and clean hotel in an area nearby the beach. Very friendly and helpful staff. Dining was very good and convenient. Prices are average for the USA . Large safe in the room . Water free.

Miinukset: In the room some shelves and boards might be awesome. Windows could not be opened only air condition. Lighting in the room could be centralised by a main switch. Was very complicated . Floor light could be installed.

Plussat: Location was good, beds were very comfortable.

Miinukset: It was overall a disappointing experience. I stayed here for my bachelorette party and as soon as i checked in it was a struggle. I arrived at 6pm and one of the rooms were still not ready, which was annoying but manageable. Next they explained the resort fee of $34 per night was not included like booking.com advertises it is. Even if this is a booking.com issue they showed no sympathy and did not take any accountability for trying to ask booking.com to correct it on their site since it frustrates their visitors. However it was the "i don't care" attitude of the receptionist that made the check in process painful. The least they could have done was offer me a drink at the bar for my troubles, hospitality 101. After that it continued to get worse, i was expecting a higher end hotel based on their great online photos but as i walked to my room it was clear the hallway carpet had not been vacuumed all week and there were stains and tears. Not what you expect for that price. The rooms were ok, very basic decor, but you can hear right through the walls. The bedding and towels had stains on them which was pretty gross. The AC would not cool properly and the shower was scalding hot and you could not change the temp. It was problem after problem. The beach and pool were standard for the area, nothing special as far as a "vibe" goes. Mostly families. They charge you for every single thing they can think of so be prepared to spend money, but that's Miami, i get that. I would not stay here if you are expecting a high end experience. My friends that couldn't make it even tried to send me a nice bottle of champagne which I never received, and only heard about it later when they said the hotel screwed it up. Fairly basic hotel services are sub par here. For the record this is the first bad review i have ever written so it takes a lot to upset me.

Plussat: location, pool and service!!!

Miinukset: Breakfast was terrible. we ordered in room service and it was the worst

Plussat: The location is excellent, the decor is stunning

Miinukset: There are plumbing issues throughout that have not been addressed, the doors have giant gaps under and around them so you can hear everything, down to a pin dropping, happening in the hallway.

Plussat: Location was great.

Miinukset: The rooms and hotel interior are not well maintained. Unfortunate circumstance because of the location and hotel staff are superior.

Plussat: The location was perfect for exploring Miami Beach and staff were super helpful in explaining buses to go further afield. All staff were polite, friendly and helpful. Tony in the bar made us feel very welcome and looked after us expertly. The pools were clean and well tended. The room was luxurious and super clean.

Miinukset: Bar prices were a little in the steep side.

Plussat: Location and facilities

Miinukset: Expensive food and drink. Cost late check out especially as the room was not available until 4pm.

Plussat: The outside and the restaurants surrounding the hotel. The walk to the beach

Miinukset: Bed. Bedbugs

Plussat: The Staff was super friendly and helpful

Miinukset: The hotel is dated and needs improvements throughout

Plussat: Pool area is great. Location is fantastic, on the beach and very close to the main shopping area. There was a mistake by booking.com on my reservation, I booked 2 adults and 3 kids but they sent 4 adults to the Shore Club. Shore Club found me a room for all 5 people and waived the fee for the roll out bed.

Miinukset: The rip off resort fee that is slapped on at the end of your stay. They say its to pay for things like sun loungers and wifi, yes, things we all expect to be part of the cost of a hotel room.

Plussat: Location - close access to South Beach

Miinukset: Maintenance of the building and rooms

Miinukset: Problem with payment. They accept my credit-card for reservation and pre-payment. After our arriving, their mashin could't reed my card. We proved in ATM-mashin in hotel that card is working. But hotel asked for ALL amount payment, whitout previos taken pre-payment ?!?

Plussat: Good location. Very clean rooms

Miinukset: Front desk did not provide us a good service. I was disappointed. Also the restaurant was overpriced for the quality not very tasty.