Etsi halvat lennot reitille Chilestä $[81-Suomeen
Vertaa lentolippuja Suomeen sadoilta matkailusivustoilta kerralla
— Suomi
31. joulukuu — 7. tammikuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
la 31/12
la 7/1
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | lokakuu |
|---|---|
Huippusesonki | joulukuu |
Halvin lento | 736 € |
Keskim. hinta meno-paluu | 1717 € |
Hyvä tarjous meno-paluu | 1134 € |
Hyvä tarjous yhdensuuntainen | 1124 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 3 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 1 %.
Lento Santiago Arturo Merino Benítezin lentoasema – Helsinki-Vantaan lentoasema
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Useimmiten kysytyt kysymykset: Chilestä - Suomeen reitille
Suositut 4 lentoyhtiöt, jotka lentävät Chilestä Suomeen
Pisteytys KAYAK-asiakasarvioiden perusteella7,7
KLMPistemäärä perustuu 3971 arvosteluun
7,9Koneeseennousu
7,6Mukavuus
8,4Henkilökunta
7,2Viihde
7,4Ateriat
Easiness
Almost the only airline that offers free coffee and bread even in short 1 hour flights
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
New 737 and seats too confining
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
Plussat: "The crew was very kind"
Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"
Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "Everything works and quick to get to destination."
Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"
Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."
Miinukset: "Fix the damn KIOSKS at Vienna!"
Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"
Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"
Plussat: "General flight journey"
Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"
Plussat: "Good"
Miinukset: "Nothing"
Plussat: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Miinukset: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Plussat: "Nice people and good service"
Miinukset: "Not much"
Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"
Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."
Miinukset: "Flight was cancelled."
Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Plussat: "Fast boarding"
Miinukset: "The entertainment system wasn’t working for the whole 10 hour flight."
Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"
Plussat: "Really friendly staff. Great service"
Plussat: "Friendly staff, good service and on time departure/arrival."
Miinukset: "Food"
Plussat: "Friendly staff"
Miinukset: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Plussat: "Good flights. Good prices."
Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."
Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."
Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Miinukset: "Long stop over at Schiphol. Too Long!!!!"
Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"
Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."
Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Miinukset: "Seats looked older generation and configuration not great"
Miinukset: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"
Miinukset: "The food ."
Miinukset: "Food quality can be improved a little"
Plussat: "Everything"
Miinukset: "Nothing"
Plussat: "smooth flight"
Miinukset: "The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense."
Plussat: "Nothing in particular"
Miinukset: "Organization, information and communication"
Plussat: "Food"
Miinukset: "Better pillows"
Plussat: "The snack was ok."
Miinukset: "The flight was delayed for over one hour and a half and nobody could tell us why"
Plussat: "The people were very kind and very respectful."
Miinukset: "Well I think this doesn’t have nothing to do with the airline, I guess... any way the airport is dirty, and very to buy something you got have more money than you think, the salesperson are not friendly. To get to the plane they checked everybody’s luggage again in the crazy way!"
Plussat: "Plane was clean, videos worked well. Cabin attendants were gracious and spoke excellent English. Food was good."
Plussat: "Entretenimiento"
Miinukset: "Retraso en el abordaje y salida De Santiag y retraso en la entrega del equipaje en Lima"
Miinukset: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Plussat: "The whole flight went smoothly and I really have no complaints about the flight itself."
Miinukset: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."
Plussat: "Nothing"
Miinukset: "Fly us never proactively contacted us about the LATAM flight change so we missed this flight. LATAM stepped up and paid for another two flights to get us back to Austin. No thanks to Flyus, whom we will never book with again. Their customer support was a joke! Jeff"
Miinukset: "They lost my bag and I had to wait a full day to get it back."
Plussat: "Good food and drinks"
Miinukset: "Leg room was cramped"
Plussat: "Good seats and service"
Miinukset: "Taste of new menu"
Miinukset: "Boarding was very disorganized and not on time. My seat assignment was changed upon boarding the plane. They had assigned 3 people to my seat which was an isle seat I had chosen upon purchasing my ticket 5 months prior. I was changed to a middle seat. They had an extra (makeshift) security check point on the actual boarding ramp. They made everyone open their carry-on bags and suitcases on folding tables just before entering the plane. They also took beverages bought at the gift shops, right before getting on the plane which was unusual. Overall ground crew was not very customer service oriented. In flight crew was better."
Miinukset: "They lost my bags"
Plussat: "I left a scarf on the plain when we landed in NY. And a lamd team member, Kelly, went out of her way to get it back for me right at the airport, and I did!!!! So helpful and efficient and curtious!!! Thank you!!!"
Miinukset: "There was a 1hour delay leaving Chile, but they made up some time in the air."
Plussat: "It was special. Like a special limo"
Miinukset: "Nothing"
Miinukset: "It actually was all good"
Plussat: "Excellent service and the food is awesome :-) It has one of the youngest fleets in the industry!!! the LATAM Dreamliner feels so smooth! You should really try that aircraft, it has a special pressurization that you won't feel the"
Plussat: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"
Plussat: "I loved the whole trip"
Miinukset: "Everything was great! No complaints!!"
Plussat: "My first flight on LATAM and very impressed. Fast boarding, lots of help for an English speaking passenger in Chile, newer plane, clean, and efficient flight attendants. I'll be back!"
Plussat: "Plane on time performance"
Miinukset: "Food"
Plussat: "LAN moved to departure gate five minutes before scheduled Board Time from downstairs shuttle bus to plane, to a walk on gate to plane."
Miinukset: "Original schedule pulled in one day due to Hurricane Irma cancellation/rebook from MIA to SCL. LAN wanted $280US to change ticket. I paid $160US for ticket originally. No sympathy from LAN for hurricane impacted travelors. Extremely poor customer relations!!"
Plussat: "It was comfy"
Miinukset: "When I got to Miami, I wasn't assisted to the next gate"
Plussat: "Landing was perfect!"
Plussat: "Friendly crew"
Miinukset: "Entertainment didn't work"
Plussat: "The crew was very friendly and helpful. The flight was smooth and quiet."
Miinukset: "The cabin has garbage and it was dirty."
Miinukset: "The space"
Miinukset: "I received a confirmation email and flight information but was unable to check into my flight upon arrival and was not in their system for the flight. Very upsetting and unreliable."
Plussat: "Kindness of the crew"
Miinukset: "Seat space,"
Plussat: "clean and new plane"
Miinukset: "delayed flight made me lose a day. My luggage got lost"
Plussat: "todo muy bien"
Plussat: "The steward/ stewardesses always great."
Miinukset: "Tasteless food except for the desserts."
Plussat: "Flying on a Boing 787 is wonderful. The overall service from Latam is top quality; the crew was welcoming and very attentive. Food could be improved, specially offering vegetarian alternative for all of the food services. The movie selection could be improved (in variety and vintage). Music selection was very good for my taste."
Miinukset: "I was unable to choose my seats on line in advance, which created a stressful situation when at check-in we found that my wife and I were not seated together. Fortunately for the first leg of the trip (Santiago-Lima) there was an empty seat by her and I took it; and for the second leg (Lima-Los Angeles) the passenger next to her was upgraded on the last minute and left his seat for me. Latam has great service, but must let customers choose their seats or guarantee assigning adjacent seats to passengers traveling together, The process for servicing of the plane during the stop-over in Lima could be improved. I know it is hard to do minor cleaning, tidy-up, and replacement of pillows & blankets while many passengers remain on board, but at least there should be an announcement describing what the passengers are to expect during the stop-over."
Plussat: "Once again, I was impressed with the food and the service. The flight crew was very friendly and accommodating."
Miinukset: "My entertainment center didn't have audio for one of the movies so I had to use closed caption to read what the characters were saying. I had some issues trying to get the movie to play because the screen froze for a moment."
Plussat: "Fabulous staff"
Miinukset: "Long boarding times waiting too much"
Plussat: "Staff was nice but still in an airplane not moving"
Miinukset: "Waiting and no contact as no cell phone or internet conection to inform hotel you are not going to arrive in time to use their room"
Miinukset: "To short connection"
Miinukset: "I paid for the baby basket service but the airline only gave me the adult seat on the basket row, regardless that I was travelling with my wife. Due to that I had to ask the crew to help me to find a passenger willing to change seat with my wife so that she could travel next to my baby boy"
Plussat: "Good food and staff"
Miinukset: "Evething was good"
Plussat: "The movie choices are endless!"
Miinukset: "I wish I was told about the Lan app to download before we took off"
Delayed flight 5 h!!! Poor food and beverage, less comfortable and bad service
See other explanation. This flight didn't happen. It was canceled and rebooked less than 12 hours prior to departure. I was rebooked on United through DC. Actually through both DC airports! Arriving at one and flying from the other. It took over an hour on the phone to be rebooked in and out of the same airport on to Athens.
Miinukset: "Prefer YUL to PBI FLL is in case that there is no flight available to or from PBI"
Miinukset: "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
Plussat: "On time, smooth flight, good movie choices"
Miinukset: "Cramped seating"
Miinukset: "Flight was more than 2 hours late - same as the flight from Columbus to Toronto when we left- the ground crew did not know or care where the plane (a replacement craft) was coming from or when it arrived and let it sit on the ramp for about 15 minutes before marshaling it in and the seats we got after waiting all that time were excessively worn and felt like we were sitting in bowls. The logistics either of Air Canada or at the Toronto airport for domestic flights stinks. I will try to avoid both in future."
Plussat: "Ease of flying right from and to home"
Plussat: "The flight was short . Food was pretty good"
Miinukset: "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
Miinukset: "Flight was two hours delayed and we missed our connection in Toronto and had to wait another three hours. AC did put us on the next available flight."
Plussat: "The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada."
Miinukset: "on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job."
Miinukset: "Very sub par service and you have to pay extra to reserve a seat."
Plussat: "Great service- friendly patient helpful, pilots that kept passengers updated and very reassuring and confident sounding. KAYAK got me perfect seats!"
Miinukset: "Food wasn’t spectacular, and being limited to credit card purchasing is always a problem for many travellers. Pre-purchasing options are a great option except for last minute wishes."
Plussat: "Friendly crew."
Miinukset: "Terrible food and entertainment on the flight to and from Santiago. Felt squizzed like a sardine in the can in the middle row. I will never choose Boening 777 for overnight flights. Transfer in Toronto was confusing. Delayed arrival caused problems in retrieving luggage and made a stressful experience getting to Chicago flight on time - not mentioning sluggish US border check in Toronto. For my next trip, I would rather pick another airline and transfer airport."
Miinukset: "Flight was delayed 33hrs and no accommodations were provided to us; no vouchers nothing! They didn’t even have a rep at their desk at the airport to answer any questions; just a sign with a number to call."
Miinukset: "delayed by 5 hours"
Miinukset: "Not much knee room"
Plussat: "Staff all friendly and helpful, both at desk and in plane. Seats were pretty comfortable with sufficient leg room (I am tall), but if you are a wide person (or next to one) it would have been pretty cramped. Neither of my flights (to Newfoundland) were full so we all had a bit of extra space. Food was adequate but could be improved with fruit instead of dessert."
Plussat: "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
Miinukset: "Nothing"
Plussat: "Comfortable seats with good entertainment system"
Miinukset: "NA"
Plussat: "Everything went smoothly & everyone was helpful"
Miinukset: "Nothing every thing went well"
Plussat: "I like the tv screens at the back of the head rests"
Miinukset: "The seating was a little cramped"
Miinukset: "The in-flight entertainment videos do not have closed captioning. This is highly discriminatory towards the hearing impaired. I am really disappointed that Air Canada has so blatantly neglected the comfort of passengers with hearing disabilities."
Plussat: "Everything"
Miinukset: "The food on the flight to/from Delhi was too spicy to my taste. I'm generally allergic to certain spices and ended up eating next to nothing during the flight."
Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"
Plussat: "Entertainment options were excellent, and the screen worked really well."
Miinukset: "The crew was somewhat sloppy in their service of meals and drinks."
Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"
Plussat: "Entertainment application was good"
Miinukset: "No meals at all"
Miinukset: "Long line and few staff at immigration. Need twice number of clerks"
Plussat: "Flight attendants were attentive and professional. Comfortable flight, given it was 10+ hours long."
Miinukset: "I have never flown an airline that served dinners without offering a vegetarian (typically pasta) option as a standard meal. Had no idea that I would need to request this, so I did not have dinner on the flight, as the meals were either chicken or beef. At this point in the 21st century, a meatless diet is a widespread life choice, for either ethical or health reasons. I would really like to see a pasta option as a default. Thanks for taking feedback."
Plussat: "Good flight everything was pleasant but..."
Miinukset: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."
Plussat: "Very nice crew. Meals came out at great times. Food was good but not great."
Miinukset: "Boarding process was a bit slow and started late, making our flight delayed, which made us miss our connecting flight."
Plussat: "The food was not really good."
Miinukset: "Boarding by zones is an excellent idea; but it does not work very well. Peole still making lines and standing in front of the gate when their zones have not been called out. Making boarding very difficult and confusing."
Plussat: "We arrived safely and on time."
Miinukset: "I did not get airline miles credit on my United account as requested. I would like to be contacted about this."
Plussat: "The crew tried hard to give me more salad and bread since they didn't have a vegan option and meat was mix with the hot meal."
Miinukset: "In order to have a vegan or any special meal they ask you to call 48hs before. I've done online but the site I used for booking didn't pass the options requested. Then at checking counter they can't add it not even the return flight. This option should be able to be added anytime! Then why they can't put the meat aside for the hot plate so at least we could eat the rest. Also when preparing vegan or vegetarian meals you can just give cookies and cakes or white pasta! Any meal should be balanced, as for vegen meals it also have to have some vegetal complete protein combination."
Plussat: "Nothing !!!"
Miinukset: "My luggage did not arrived until 4 days in to my trip. I was told that some of my luggage ended up in China. It messed up the wedding ceremony that I went for. Gifts that I bought all got broken, the bag all torn. Air Canada refuse to upgrade my flight as a compensation. All their representatives did not help or provide any support. Other than stating "we are sorry". I and my family and friends will never fly with air Canada again."
Plussat: "It was about as good as you can hope for in cattle class. Middle seat in the bulkhead row is not worth paying extra for."
Miinukset: "Power outlet at my seat did not work."
Plussat: "The crew were nice."
Miinukset: "It was just a long flight. Food was mediocre. Not a lot of elbow room to eat."
Plussat: "Smooth flying, great pilots, pleasant stewards."
Miinukset: "The food Santiago - Toronto good. Food Toronto - Santiago poor!"
Miinukset: "movie selection is poor and using your own device isnt that enjoyable. Girl at counter was demeaning."
Miinukset: "it was an old plane, the bathrooms were without water. No individual screen. Flight was delayed, I lost my connection flight. They gave one three hours later."
Plussat: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Miinukset: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Miinukset: "Missed the flight due tot eh first delay then the next one got delayed too"
Plussat: "Reliable. Easy to board. On time!"
Plussat: "Excellent service on board, and excellent neighbor passengers"
Miinukset: "Being unable to check in on line and being assigned a middle seat."
Plussat: "The plane, which was American-made. Smooth ride in the air, no baggage issues."
Miinukset: "The crying children in front of me, the hour and a half delay, and the late dinner service. Dinner came at 8:30, after staring at those with special meals eat and finish an hour before everyone else, they should wait with the rest of us. Breakfast was pretty lackluster. Their online app and check in is awful- they should hire new coders and UX designers to increase functionality."
Plussat: "Crew helpful friendly."
Miinukset: "Delayed flight. Kept switching gates ~~frustrating."
Plussat: "Seat, pillow and blanket were clean. Flight arrived on time, luggage was intact and there were no issues boarding or de-boarding."
Miinukset: "Booked 4 months in advance - flew solo. Only window seat left was at the very back, near where the crew prepared everything. The entire flight was spent listening to them prepare meals, discuss their trip itinerary, shifts and how Air Canada treats them, as employees, so poorly. The crew were very short with most passengers and it seemed over staffed."
Plussat: "My scren was´t working ok, and the screen of my sister seat was in ¨wait please..¨ half of the trip. The boarding wasn´t on time but the crew memebers where really nice. Overall okey"
Plussat: "The customer service desk at Lufthansa/Air Canada did help us set up additional flights for the next day."
Miinukset: "Since we missed our first flight to Toronto, we missed this flight to Atlanta."
Plussat: "That I eventually got to Denver"
Miinukset: "Poor planning no backup aircraft I knew status via apps before staff did"
Awful food, absolutely awful. Lazy crew.
I can confidently say this is the worst flight I have ever been on in my life. The staff were unbelievably rude, condescending and hypocritical telling people to keep their masks on when they don’t wear them themselves (brunette woman with ponytail and blue hair band spending the whole flight not doing anything and socialising? Yes I’m talking about you.) In premium so thinking of going to the bathroom in front of you? Don’t bother, you’ll get snapped at by the taller gent with greyish hair and told to go to economy. This one is in real need of an attitude check. Wi-Fi broken so you need to keep paying for 1 hour slots? Don’t ask for help, you’ll just get snapped at again by the other tall gent working in premium. Basically don’t fly with Iberia, at least with Ryanair or a budget airline they don’t try to be something they’re not.
No food or drink offered.
Buying up to the coach plus is worth it
The crew were the worst I have ever had on a flight in a long time! One guy was stuffing food before the door closed in front of everyone. I asked the lady to help me find a spot for my luggage! I was instructed very rudely to keep walking to the back of the plane til I found somewhere. It was literally at the back. I was sitting in about row 9. Then when I sat back down she opened a compartment where I could have put my bag seriously!!!When we landed I asked her to assist in getting my bag. She pretty much ignored me no help at all. I finally retrieved my bag once everyone got off the plane. And I told them both when I departed the aircraft that was the worst service I have had in along time (the pilot was there also)and if this is how they treat tourists I would not fly again with them!!!! I did not eat or do entertainment so N/A there
They broke my suitcase :(
Miinukset: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."
Plussat: "Great selection"
Miinukset: "Bathrooms are not enough"
Miinukset: "Still waiting for luggage 2 hours after arriving."
Plussat: "nothing"
Miinukset: "It should have departed on time. It departed 50 minutes later than the original time."
Plussat: "The aircraft comfort"
Miinukset: "Do the checking before not 15 min before the departure"
Plussat: "It was a direct flight"
Miinukset: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."
Plussat: "On time, clean airplane, smooth, good flight overall"
Miinukset: "No entertainment or food on board. Not even drinking water"
Plussat: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Miinukset: "The food could be better"
Miinukset: "Short flight so no type of entertainment or drink/food service."
Plussat: "I found the flight to be about average for an economy flight"
Miinukset: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"
Miinukset: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."
Plussat: "The flight is barley an hour so nothing was served. I was glad I had water on me. Other wise it was a easy flight"
Miinukset: "It was hard to hear the woman when we were boarding."
Plussat: "Finnair landed their plane so smoothly...."
Plussat: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Miinukset: "n/a"
Plussat: "Everyone is doing his job correctly and nicely. Nothing special to add"
Plussat: "Price to fly on this airline is very reasonable and affordable. I would fly on on this airline just for that reason alone."
Miinukset: "Seats are VERY small and squished together."
Plussat: "Flight attendants were very nice."
Miinukset: "Boarding is a hot mess, and you stand in line forever for nothing. Food never has a vegetarian option - it's 2017, time to change that.The movies are the same traveling west and east. Lastly, the power station at my seat did NOT work."
Miinukset: "Lack of legroom on such a long flight"
Plussat: "Great array of entertainment. The food was tasteful."
Miinukset: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."
Plussat: "Entertainment content was good and made the long trip more pleasant. I got a seat in the emergency exit and had lots of space for my legs. Alleys are quite narrow although and the crew was bumping into my arm quite often but overall seating experience was good."
Miinukset: "Boarding was very unorganized. It was difficult to understand the groups that were supposed to board. Overal check in process took too long. I arrived to the airport 3 hours in advance and finally made it to the gate when boarding started. Food can be improved as well. Had the pasta with spinach which consisted in some tortellini with very greasy cheese and way too many peppers. Second meal consisted in a sad croissant with ham and cheese."
Plussat: "Excellent meal in premium economy. As good as business class on other airlines"
Miinukset: "Boarding process is excrutiating"
Plussat: "Very nice crew"
Miinukset: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
Plussat: "Food was delicious and good variety!"
Plussat: "Usually on time"
Miinukset: "Too crowd. Bad food. They do not clean at all between flights."
Plussat: "It was on time, very smooth flight. Price was great, bought last November, $365 round trip non stop"
Miinukset: "Seats too close together"
Plussat: "No vegetarian option available"
Plussat: "I am of average height -6 feet- and my knees were touching the seat in front of me. Not comfortable but not too bad either."
Miinukset: "Boarding was extremely chaotic."
Plussat: "the boarding with 2 kids was super easy."
Miinukset: "we were not able to get a seat by the bulk head and so could no take advantage of the basinet."
Plussat: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Plussat: "Good deal and good service!!"
Miinukset: "Not very Organized at boarding!!"
Plussat: "Wide bodied aircraft"
Miinukset: "No free drinks or snacks"
Plussat: "The british flight to Madrid was overall very good"
Miinukset: "Also delayed"
Plussat: "Meal and drinks"
Miinukset: "Flight was extremely packed and 5 hours long. It was loterlly from hell."
Plussat: "Seat location"
Miinukset: "Staff was slow. Dirty food tray left at seat for over an hour. Food was terrible"
Plussat: "Great crew, funny and friendly. Really enjoyed my first experience on Iberia. The Economy Plus was really nice. I wasn't expecting a preflight beverage. Nice touch."
Plussat: "Check in and flight were excellent. Didn't use food service."
Plussat: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Plussat: "The crew was very nice. Madrid is always a great airport and Iberia is it's top airline."
Miinukset: "Entertainment opitions weren't great. Crew service with beverages didn't come around nearly as much as a company like Lufthansa or United, etc."
Plussat: "On time and no hassles"
Miinukset: "flight was late"
Plussat: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Miinukset: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."
Plussat: "My family (four of us) flew FinnAir (Iberia) to Madrid and back and found the service outstanding. The flight crews were top notch, the takeoff and landings were smooth and even, as were both flights, the food was fine, the entertainment was great, and the seats were roomy and comfortable. Overall, a superior experience to any U.S. airline I have ever flown. I would fly them again any time. Five stars."
Miinukset: "On the return flight from Madrid, we ended up having to board the plane from the tarmac, which was interesting. I can remember decades ago when that was done, but it was a first for us. We checked our luggage, so it was no problem for us, but some passengers had to lug big carry-on suitcases up those staircases. I'm not sure what passengers with disabilities had to do to board. I don't think it was the airline's fault, but it was a little out-of-the ordinary."
Miinukset: "poor WIFI service - would be nice to offer this for FREE."
Plussat: "The organization, the food, the beverages the stewardesses all were pretty bad, even the flight was late the boarding process was bad, I would not use them again."
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