Etsi halvat lennot reitille Colorado $[81-Suomeen

Miinukset: "Fod no good"

Miinukset: "I missed it"

Plussat: "The staff were good"
Miinukset: "Better seats and it was not Turkish Airline they change to another company"

Plussat: "yes"
Miinukset: "nothing"

Plussat: "The food and the fast and efficient customer service."
Miinukset: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."

Miinukset: "Maby beter orhanisarion to printimg thicket fot baggess"

Plussat: "Well I liked the idea that I landed safe and sound to see my family"
Miinukset: "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("

Plussat: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."

Plussat: "Just perfect"

Plussat: "Everything else but seats."
Miinukset: "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."

Miinukset: "I can't believe there were no benches to sit at the Ataturk Airport, embarrassing."

Miinukset: "Seats are too cramped and not enough leg room. Plus our seats did not recline which is painful on a 10 hour flight. The flight attendants and front desk workers had an attitude as well."

Plussat: "The flight was very accommodating. Everything from eye shades, tooth brush and slippers were provided. I took the red eye and slept the whole way."

Plussat: "didn’t like anything"
Miinukset: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Plussat: "see previous review"
Miinukset: "see previous review"

Plussat: "The food is ok as is the entertainment on board."
Miinukset: "The crew could be nicer and more responsive"

Miinukset: "the food is a bit tastless"

Miinukset: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"

Miinukset: "they cancelled the flight 1882 3 days in a row without any clear explanation which is unacceptable. I had to spend many hours in a line each day to rearrange my flight."

Plussat: "2 & 1 carry On Luggages, NO PROBLEM even though my Luggage s were 2 + lbs extra Heavy. I like the Smiling Crew, food, comfort when taking off and especially Landing in Istanbul. I did NOT feel anything at ALL. The Crew excepted and kept my suit in a safe place, hanged till I reached Istanbul Airport."
Miinukset: "Close to an hour delay in Los Angeles."

Miinukset: "Leg space on this flight was less compared to other flights I had with TK."

Plussat: "Value, food"
Miinukset: "For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard"

Miinukset: "The inaccurate time of flights and their late. The type of food is terrible."

Miinukset: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Plussat: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."

Plussat: "excellent service, nice crew, seats are comfortable no complaint on that front Airport check in crew very professional attitude and cooperative I had no glitch whatsoever the whole journey starting in Los Angeles Luggage was promptly taken care of upon arrival"
Miinukset: "Honestly I have no negative comment to mention All went well I would fly Turkish Airlines again and again"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Plane was more comfortable this time. I was able to put seat back a bit to sleep."
Miinukset: "Food choices were poor. For a long flight, it would be ideal to offer things for people with allergies. As a celiac, I was unable to eat most of what they offered me and there were not a lot of options. This is difficult on such a long flight."

Miinukset: "No entertainment."

Plussat: "food"

Plussat: "I would love to fly with them again"

Plussat: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
Miinukset: "Nothing"

Plussat: "Good meals, Free Drinks and more space than I'm used to on domestic carriers. would fly again!"

Plussat: "There was upgrade special on our outbound flight at check in which we took advantage of so we were in business class flight from SFO to Istanbul. That was awesome experience - very comfortable fully reclining seats, gourmet food and drinks, impeccable service, wide entertainment selection, etc. Even on the shorter leg flights we took (i.e. Istanbul to Rome and Dubrovnik to Istanbul) they served food (light snack). We flew economy from Istanbul back to SFO but got exit row seats so plenty of leg room and seats reclined good amount. Again, great service, food and entertainment. All the flights we had on our itinerary were newer planes. Turkish Airlines is so much better than American airlines!"

Plussat: "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Miinukset: "Nothing"

Plussat: "Timing, schedule is well arranged. Staffs are helpful"
Miinukset: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."

Plussat: "The included meal/drinks is always a bonus on these shorter flights and makes a difference."
Miinukset: "I had a pillow of my own and so it didn't matter too much, but I noticed the lack of a pillow on this early morning flight."

Plussat: "I Like the food and movies"

Plussat: "i love the movies"
Miinukset: "The cabin crew was rude and disorganized"

Plussat: "Facilities available, crew members friendly approach"
Miinukset: "Airport terminal and boarding staff did not speak english. Only said sorry and did not try to change 7 different seats for our family."

Plussat: "Checking online and reserving seating arrangement."
Miinukset: "The desk did not open earlier than the other airlines."

Miinukset: "Groud crew told the passanger off. You want to fly sit down now."

Miinukset: "Way too trigger happy with spurious announcements which made it impossible to complete a 2 hour movie on a 3 hour flight!"

Plussat: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Miinukset: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."

Miinukset: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Plussat: "on time performance for flight"
Miinukset: "Cabin crew not very responsive on requests"

Plussat: "The plane, food and beverage service but especially the service from the flight crew far exceeded any expectations we had. We noticed the crew dealing with several difficult passengers around us and they maintained their calm demeanor and professionalism throughout the flight. I am also in the service industry and know what type of patience this takes. Your flight crew were exemplary through and through, bravo!"
Miinukset: "Our initial checkin was handled by a trainee in Chicago whom we told specifically that we were going to stay in Istanbul for one night on our way to Barcelona. She assumed that our final destination was Barcelona. But after verifying the tags on our luggage, I immediately told her that no, we were to spend one night in Istanbul as we had a performance (we're both musicians). Needless to say our luggage was not on the belt in Istanbul and after more than one hour we chased it down before it made it on the plane to BCN. Our tuxedos for our performance were in the suitcases and we were late for our performance in Istanbul. I will file a formal complaint with your company and I did save the luggage tags as proof. Unfortunately, this put us in a very stressful position, specifically after we had told your check in agent. The overall service was wonderful, however this check in agent truly needs a little more time and supervision before being allowed to check in passengers independently."

Plussat: "The plane was late taking off which made the connection in Istanbul tight. The fact that there were no announcemts made it somewhat stressful finding the gate which was very far from the location where we deplaned. Other than that, the food was great and the staff pleasant enough."
Miinukset: "2 times my movie screen didn't work. One time I was able to shift over to another seat and use a different iPad. Good movie selection."

Plussat: "Food"
Miinukset: "Turkish airlines has the most influence over Ataturk airport(IST). Thats why I hold them partially responsible for the WiFi not working at the airport. Taxi-ing of the aircraft at Ataturk was un-smooth. Often times the engines were blasting to get the aircraft moving again."

Plussat: "The crew."
Miinukset: "Nothing was mediocre about the crew or delta. The other passengers around us made a 4 1/2 hour flight feel like 8 hours of hell."

Plussat: "Everything goog"

Plussat: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Miinukset: "It was perfect!!"

Plussat: "The snacks and water were great. Smooth flight."
Miinukset: "Nothing."

Plussat: "No middle searing."
Miinukset: "The tv did not work. The temperature was hot the whole flight. No airflow."

Plussat: "Crew was night seat sucked plane was cramped"

Plussat: "No entertainment on the plane and plane was very small..."
Miinukset: "Explain flight situations better.."

Plussat: "The seats are not fabulous the crew was"
Miinukset: "They did a good job keeping us informed When we got really delayed"

Miinukset: "Better space. Better service. Terrible directions"

Plussat: "On a quick 40 minute flight they still managed riu server coffee, water and snacks."

Miinukset: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."

Miinukset: "We had problem with the airplane brake but the crew made the transition to the other plane so smooth. Amazing job to this delta crew."

Plussat: "Free entertainment"

Plussat: "The crew was great and the free entertainment was great"
Miinukset: "Bring back pillows and blankets especially on red eyes out of Anchorage"

Plussat: "Connecting flight attendant was extremely helpful"
Miinukset: "Delayed due to weather this missed the first connection then bumped from first class by a rude gate agent in Atlanta"

Plussat: "Nice short flight, crew was nice."

Plussat: "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."

Plussat: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Miinukset: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Plussat: "Excellent cabin crew!"
Miinukset: "Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing."

Miinukset: "more leg room is needed"

Plussat: "The Updated Delta Airline A320 Airbus Inside & Out"

Plussat: "The crew onboard was very good."
Miinukset: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."

Plussat: "It’s become a mediocre airline."
Miinukset: "Everything."

Plussat: "Delta Comfort om commuter jet"

Miinukset: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."

Plussat: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Plussat: "Everything but the consistent delay"
Miinukset: "2 hour delay and it being the last flight out of LAX."

Plussat: "Friendly and courteous crew, great food, comfortable seating, quick luggage retrieval. Wow!"
Miinukset: "Nothing."

Plussat: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Miinukset: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"

Miinukset: "Seemed like most everyone is now on Group 1, so boarding was very chaotic and slow."

Plussat: "The plane had a ton of room."
Miinukset: "Then our connecting flight had extremely rude crew members who made us feel as though our experience was less important than the “sky members”. Super HOT on the plane as well."

Plussat: "I loved that I was able to get home! The crew was nice."
Miinukset: "It was very very warm in the plane. The entertainment unit was lacking."

Plussat: "Staff was friendly. Flight was smooth."
Miinukset: "Media kept freezing. They had to reboot the system several times."

Miinukset: "The leg room is ridiculously small."

Miinukset: "By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing"

Plussat: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Miinukset: "The food The air was super dry (had nosebleeds twice)"

Plussat: "Let’s face it-no one likes a 14 hour flight. But the staff was great, food pretty good, movies flew by and we arrived early and happy and bags at baggage claim by the time we got"

Plussat: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Miinukset: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Plussat: "Same as previous"
Miinukset: "Same as previous"

Plussat: "Seat and headrests especially were nice"
Miinukset: "Very bumpy rides in both cases"

Plussat: "First flight"
Miinukset: "Too packed"

Plussat: "Crew"
Miinukset: "Having delayed flights"

Plussat: "Service, seats, food and pilot were all good."
Miinukset: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."

Plussat: "The Delta planes on both legs were comfortable and the crew very pleasant."
Miinukset: "The check in lines were chaotic and I had already checked in online. I just needed to drop off my baggage, so to save time due to my early flight I paid more for the curbside check-in."

Plussat: "Everything up to departure. Sat in line for almost an hour."

Miinukset: "Delayed 2.5 hours"

Plussat: "30 min. early!"
Miinukset: "Only pretzels"

Plussat: "Fairly comfortable and uneventful. The flight was delayed for an hour and a half, so we arrived in L.A. later than expected. The crew was excellent and friendly, Boarding was a bit crazy but in the end we all found our seat. My flight attendant was terrific. She did all she could to fix the problem to no avail, Kudos to her."
Miinukset: "The trip was okay. Unfortunantly my movie player quit after the first movie so I was left to reading. The coffee was horrible but the food was great. Good choices in the menu. I did get a $50.00 rebate due to the faulty video player, but seriously, what can you do with $50..00 on Delta?"

Plussat: "Service was great"
Miinukset: "Food wasn't great cookie!"

Plussat: "I liked the price of the ticket."
Miinukset: "In comparison to Korean Air, which I often use for overseas travel, Delta doesn't quite measure up. The overall performance and professionalism is lower."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "It was on time and got me where I needed to go."
Miinukset: "The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs."

Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Miinukset: "Flight was delayed"

Plussat: "Crew was attentive and friendly."
Miinukset: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."

Plussat: "It was long flight but everything was just right. Will use this company again."

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Great"
Miinukset: "No problems"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Everything exceeded expectations. Lots of food, space, drinks, and excellent flight crew. Excellent video selection."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Flight delayed leaving, but arrived on time"
Miinukset: "Food was so-so. Didn’t know wireless headphones were not compatible with inflight movies. Flight attendants seemed grumpy"

Plussat: "Nothing"
Miinukset: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Plussat: "Lufthansa service is better than any us carrier"
Miinukset: "They didn’t track my luggage Lost bag for two days"

Plussat: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Miinukset: "Nothing"

Plussat: "I like the Aircaraft - A350-900 and service"

Plussat: "Efficient"
Miinukset: "Plane was HOT"

Miinukset: "Horrible customer service"

Plussat: "Flight staff were kind and friendly"
Miinukset: "I could not push my seat back and the man in front of me pushed his back leaving me very little room"

Plussat: "The bathroom downstairs"
Miinukset: "Late arrival inMunich, rush to connection and my luggage didn’t make it"

Plussat: "everything"

Plussat: "The service was excellent along with the flight being very comfortable."
Miinukset: "A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails."

Plussat: "Beautiful clean aircraft . Superb crew."

Plussat: "Great service. everything was on time, or early. overall pleasant experience."

Plussat: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."

Plussat: "Slept like a baby with no interruptions."

Miinukset: "Limited choice of types of meal - no vegetarian option."

Miinukset: "I was unable to make a pre-flight meal selection. Lufthansa customer service indicated I would have vegan options on board. Not the case."

Plussat: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Miinukset: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."

Plussat: "At least Lufthansa has a little bit more leg room."

Plussat: "See above"
Miinukset: "See above"

Plussat: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Miinukset: "We were charged a rebooking fee by Lufthansa when customs searched luggage causing us to miss connecting flight"

Plussat: "Awesome entertainment options, great dinner everything was yummy. Nice flight attendant"
Miinukset: "Flight was delayed, breakfast was horrible except for fruit salad."

Plussat: "Timely."
Miinukset: "Seats are small, no entertainment, food was below average."

Plussat: "the crew are exellent"

Plussat: "The overall feeling of this flight was 'relaxed'...after getting over the fact, that this was a huge (two story) airplane. Short flight from Denver to Frankfurt...only 8 hours:)"
Miinukset: "I would have loved to be offered eye shades and ear plus, since most passengers watched movies and i wanted to sleep:)."

Plussat: "Entertainment options were great and always make the flight go by faster."
Miinukset: "Seat was broken and didn't recline, stewardess had zero interest in assisting. She could have simply told me she was putting in a work order. Only one food was option available, the stewardess offered zero solutions for people with allergies to the option provided. The general theme was that the crew wasn't eager to please."

Plussat: "Got upgraded to Business Class"

Plussat: "Lufthansa certainly stands out above ALL American carriers"

Miinukset: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "United is a good partner to Lufthansa. I like United. It was a quick flight, but a good one."

Plussat: "Everything"

Plussat: "This flight was fine. About as comfortable as I expected."
Miinukset: "I sat next to a man who had a vape pen and a can of chew with him. So the entire nine hours I spent smelling his mouth tobacco and I could do nothing about it. It was disgusting."

Miinukset: "Couldn't sleep because of seating."

Plussat: "No communication"
Miinukset: "Unhelpful and now luggage has been lost going on 3 days in same clothes"

Plussat: "Yes, Very good"

Plussat: "Overall a nice and good flight"
Miinukset: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Miinukset: "Still don’t have my luggage yet"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Information on arrival time was not correct"

Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Plussat: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "yes"
Miinukset: "not really"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Miinukset: "Need more leg room!!! Larger meals needed."

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Plussat: "Nice people and good service"
Miinukset: "Not much"

Plussat: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Miinukset: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Miinukset: "Nothing special"

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Miinukset: "Didn’t happen."

Plussat: "Everything excellent. Comfortable seats in business."

Miinukset: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plussat: "Crew"
Miinukset: "N/a"

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Miinukset: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Plussat: "Very friendly staff"

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "Helpful and smiling cabin crew."

Plussat: "The flight was great."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Great food"
Miinukset: "Sears we're toooo small"

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Plussat: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Miinukset: "Nothing. This is filler text to meet the min. characters."

Plussat: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Miinukset: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Plussat: "Overall, good flight"

Miinukset: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Plussat: "Entertainment, cabin crew great."
Miinukset: "Seat layout may now be standard but is still cramped."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use...."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Nothing."
Miinukset: "Please see statement from SFO-> CPH flight."

Miinukset: "Newer movies"

Plussat: "On time. Arrive early. Smooth flight and landing."
Miinukset: "More meal options. Only chicken for dinner. I’m vegetarian."

Plussat: "Excellent and professional crew members"
Miinukset: "Nothing, the flight was smooth, most enjoyable"

Plussat: "Two hour flight and they served a delicious meal that was included? Unheard of! Amazing!"

Plussat: "N/A"
Miinukset: "I was unable to make it to copenhagen due to missing my connection"

Plussat: "No problems. I was satisfied"

Plussat: "The crew was great! and food was good!"
Miinukset: "Not enough movie choices. Coach seats a little uncomfortable."

Plussat: "The fact that I was lucky and the plane was not full and got two seats to myself"
Miinukset: "Terrible planning with too few ticket counters that created a huge line and massive delays First European airline that I have travelled that offered no food"

Plussat: "Most everything"
Miinukset: "I'd like to be able to get seats together as a family before getting to the gate...I had to ask for switches both outbound and inbound, which they were nice enough to make."

Plussat: "On time good food excellent entertainment clean plane good crew"

Miinukset: "No food or even water"

Plussat: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Miinukset: "More selection of food, more variety of sandwiches and bread used."

Plussat: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."

Miinukset: "Internet page for buying excess baggage was difficult to understand."

Plussat: "I slept the whole way through"

Plussat: "Crew was friendly and helpful."
Miinukset: "Plane was a bit old, inflight entertainment limited, temperature on aircraft fluctuated a bit. We were also an hour delayed in take off with no communication."

Plussat: "Great flight, friendly crew, good food, entertainment was ok"
Miinukset: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Miinukset: "I ordered vegetarian from their transfer office at the Copenhagen airport. Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me 930pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet"

Plussat: "The comfort and technology on the aircraft."
Miinukset: "NA"

Plussat: "Really good price, excellent service."
Miinukset: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"

Plussat: "Efficient processing of passengers onto aircraft."

Miinukset: "And no video either, power point also did not work. Had booked an aidle, but change of aircraft left me in tje middle :("

Plussat: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. On both points I rather would say: N/A"
Miinukset: "Chairs were narrow and not so comfy."

Plussat: "We were eventually rebooked in the class we paid for."
Miinukset: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."

Plussat: "Comfy seats. Good good service. Great video options."
Miinukset: "SAS staff seems sort of cold and cranky."

Miinukset: "Flight cancelled without warning less than two hours before departure."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Plussat: "Made it safely to destination"
Miinukset: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."

Miinukset: "Flight delayed 5 hours."

Plussat: "The crew was friendly. There were many empty seats so I had a row to myself."
Miinukset: "Being jolted by turbulence and turbulence while landing. Boarding in Thessaloniki was a little uncomfortable as we had to stand in a hot bus with no circulation on the tarmac while waiting for all passengers to board."

Plussat: "The airline is very professional and the crew were very courteous."
Miinukset: "During my layover, the airline did not post the gate for my flight to Athens until an hour before, which caused me to have to run across the terminal to another set of gates."

Miinukset: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."

Plussat: "Very good service with excellent entertainment. Nice smooth flight. An excellent value."
Miinukset: "Passport control in Copenhagen is too slow to allow for a 35 minute layover. We missed our flight to Stuttgart and had to go to the transfers counter. The service at the transfers counter was outstanding and they put us onto a Lufhansa flight. In the end we got to Stuttgart 5 hours later than planned."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Miinukset: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."

Miinukset: "Small and tight seats."

Plussat: "Crew taking care of us was excellent."
Miinukset: "Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Introduce meals even to economy class"

Miinukset: "Baggager fees were high"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "I wish there were more snacks during flight."

Plussat: "The staff was very friendly and I noticed how kind they were to a mother travelling along with an infant and toddler."
Miinukset: "I've had blankets on previous plane rides. It would have been nice to have something to cover up with."

Miinukset: "Business class ticket and traveled just like economy. Never advised when booking no business class. Boarding was like a stampede."

Plussat: "Easy embarkation, helpful staff."
Miinukset: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."

Miinukset: "1st class could not board because that area was not cleaned"