Halvat lennot Colorado

Miinukset: "Outstanding airline either to IST or beyond!"

Miinukset: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."

Plussat: "service is good"
Miinukset: "Flight was late, not first time it happened"

Plussat: "Boarding staff were very kind The flight took off on time"
Miinukset: "None"

Plussat: "Nothing"
Miinukset: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."

Plussat: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Miinukset: "Delayed and boarding"

Plussat: "Better than all others at this time."

Plussat: "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."

Plussat: "Entertainment n meals"
Miinukset: "Not sure"

Plussat: "Nothing"
Miinukset: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "Didn't get to travel. Will never fly Turkish Airlines again."

Plussat: "On time departure and landing"
Miinukset: "My mother was not provided with wheelchair at the Istanbul airport"

Plussat: "Okay"
Miinukset: "Pilot needs to learn how to land"

Miinukset: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."

Plussat: "Due to the breakdown in diplomatic relations between the United States and Turkey, we were not able to secure non-immigrant visas to enter Turkey, so we had to cancel our plans to Istanbul. It is a bit of a comfort to note that Turkish Airlines seems likely to refund us the price of our tickets. I appreciate it, because I don't think they are legally obligated, though it is the ethical thing to do."
Miinukset: "However, even getting our money back on the airline tickets won't reverse the disappointment of going through all of the effort and coordination to plan the trip. I intended to take my nephew to Istanbul, a city I've never been to and always pined to visit, and had encouraged a local friend whose son, close in age to my nephew, is studying music in Istanbul at this time. My nephew is studying in Valencia, and we thought it would be a really fun and memorable experience for them to meet, and maybe they would have decided to do some traveling together in the future or my friend's son could have visited my nephew in Valencia at some point this school year. All these plans went down the drain when we couldn't get visas. We are having to content ourselves with southern Spain instead."

Miinukset: "Coffee ahould have been served sometime before landing and not in the middle of the flight when everyone was asleep. Entertainement options were practically zero"

Plussat: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Miinukset: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"

Plussat: "The food was delicious. I like how whenever there was turbulence, it was announced and we were instructed to put on our seat belts."
Miinukset: "On my ticket, it said Philippine Airlines and there was no terminal mentioned. It's a good thing I didn't go to the Philippine Airlines terminal, which is in NAIA 2. I went to NAIA 1 because I checked the airport website beforehand. Once I was in the airport, people weren't sure if the flight mentioned in my ticket was the Turkish Airline flight because it said Philippine Airlines on my ticket. I also couldn't do an online check-in."

Plussat: "No delays Courtesy of crew Very pleasant fly"

Plussat: "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
Miinukset: "Good food and alcohol selection"

Plussat: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"

Plussat: "All was great. I love this company"
Miinukset: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Miinukset: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Plussat: "Comfort and boarding was well done, comfort is really good"
Miinukset: "Crew was little bit nervous and not nice all the time!"

Plussat: "I hated it"
Miinukset: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Plussat: "Turkish tea."
Miinukset: "The food was not good"

Miinukset: "Everything was pretty good."

Plussat: "This was the best coach experience I've ever had. Food was great, tv screens were large, little bags with earplugs, slippers... were provided. Other airlines could take some pointers on how to treat passengers on long, overseas flights."

Plussat: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Miinukset: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."

Plussat: "Food, entertainment, crew were all great"
Miinukset: "Very cold in cabin"

Miinukset: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Plussat: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Miinukset: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Plussat: "Please give food preferences while booking ticket"

Plussat: "Comfort of the plane and pleasant crew. Food was terrific."
Miinukset: "Might have liked more option of current movies."

Plussat: "Good overall"
Miinukset: "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"

Plussat: "Pleasant service, good food, and excellent entertainment"

Plussat: "Better planes"
Miinukset: "Very small chairs. Terrible boarding system"

Miinukset: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Plussat: "Food, entertainment wery friendly staff"
Miinukset: "It was to hot in the airplane"

Plussat: "It was nice to receive a meal on such a short flight."

Plussat: "It is very bad all flights been cancelled!"
Miinukset: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"

Plussat: "Boarding was tedious with like 6 checks of your passport but being safe is never a bad thing. No cost alcohol is always a plus and the food was good. Staff was super nice and accommodating."
Miinukset: "I intentionally chose an empty row but people kept shuffling. so many folks were standing blocking aisles. I think staff could do a better job to prevent that."

Plussat: "The crew. The movies"
Miinukset: "Uncomfortable seating. Lack of ventilation at window seat. Some food mediocre."

Plussat: "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."

Miinukset: "Groud crew told the passanger off. You want to fly sit down now."

Plussat: "The extra security measure at IST gave us peace of mind given the travel warning the US had used involving Turkey. Second, the quality and quantity of food was fantastic and more than we've ever experienced in any airline."
Miinukset: "There was a large group of young people who were disruptive the entire flight from Istanbul to Chicago. It did not appear that their adult chaperones were doing anything to control them, nor did we see the flight crew intervene."

Plussat: "Excellent overall"

Plussat: "In general, service was of good quality. Crew very attentive. The film selection was outstanding. Routing was good. I would not hesitate to take this flight again. Seat are comfortable, although somewhat old-fashioned. In general, I think that this is an excellent airline, my choice for the future."
Miinukset: "There was some confusion in boarding, due to a gate change not clearly announced ahead of time. But I do not wish to overstate this, since I was satisfied in general."

Plussat: "They were very nice! Always a smile, even after 10 hours with us!"
Miinukset: "Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)"

Miinukset: "Flight was delayed 40 minutes and arrived 2 hours later."

Plussat: "Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding."
Miinukset: "See above. I will only buy further tickets directly from airline"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Lufthansa is always incredible."

Plussat: "The entertainment selection is quite great."
Miinukset: "The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!"

Miinukset: "Awful layover in Frankfurt. The airport alone is the size of a small city with checkpoints everywhere. Was simply exhausting flying through Frankfurt."

Plussat: "Spacious seat, easy charging."
Miinukset: "Boarding"

Plussat: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Miinukset: "Had to wait in tarmac forever from Frankfurt to Florence"

Plussat: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Miinukset: "The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Very friendly and accommodating"
Miinukset: "NA"

Miinukset: "you cancled my return ticket when I got off the plane in Frankfurt and did not contiue to Geneva.."

Miinukset: "Missed so there was none Spent night in Minic"

Plussat: "Service. Smooth flight."
Miinukset: "Food"

Plussat: "Crew and food were fine and movie and tv options not bad"
Miinukset: "Music options were lacking"

Plussat: "Great flight crew, inflight entertainment and food"
Miinukset: "Damaged bag...working with airline to get replacement"

Plussat: "Good Service , and overall friendly crew"
Miinukset: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Plussat: "I didn’t go see above"

Miinukset: "The seats are too close. When reclined it's not possible to get out."

Plussat: "Nothing!"

Miinukset: "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded."

Miinukset: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Plussat: "Kayak had good e emails with updates and reminders. Lufthansa was a great suorline for its care of its passengers."

Plussat: "All airplane was on time"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Miinukset: "Nothing"

Plussat: "Great service and flight crew"

Plussat: "Nothing"
Miinukset: "Air didn't work, stewardess were rude"

Plussat: "The staff was so accommodating and friendly! Great trip!"
Miinukset: "Nothing."

Miinukset: "Regular economy felt a little cramped."

Plussat: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Miinukset: "The monitor at my seat wouldn't load and when rebooted displayed only 9 movie choices and very limited audio book selections."

Miinukset: "Boarding"

Plussat: "the crew was amazing: friendly and caring"

Plussat: "great food ,service"

Plussat: "my favorite airline"

Plussat: "the woman who helped me at the boarding gate was great! Lounge was really nice!"

Plussat: "The energetic crew who served with a smile"
Miinukset: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "I enjoyed it."

Plussat: "Very comfortable"
Miinukset: "Delay"

Plussat: "great entertainment on monitors at seat. kept us full with two full meals and a snack. came around with beverages often. seats very comfortable with leg room and reclining"

Plussat: "I like Lufthansa. They really know how to take care of their passengers."

Plussat: "They know what they're doing!!"
Miinukset: "No complaints at all!"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "I did not like the bathroom downstairs."

Plussat: "everything"
Miinukset: "nothing"

Miinukset: "Boarding in Frankfurt was just short of a free for all."

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Plussat: "Time schedual"
Miinukset: "Over duty for extra weight"

Miinukset: "video was broken"

Plussat: "On time"
Miinukset: "All was well. Long bus ride to the planr"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "Nice crew"
Miinukset: "Not loose my luggage:)"

Plussat: "The crew and the food were great!"
Miinukset: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Miinukset: "Advertised October Pink products but did not have them for breast cancer support"

Miinukset: "Seat angle adjustment was not the most comfortable for sleeping."

Plussat: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Miinukset: "For me this part is not applicable"

Plussat: "Crew was attentive. Timings were spot on."
Miinukset: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Miinukset: "We had a short delay"

Plussat: "The crew was very helpful in all respects."
Miinukset: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Miinukset: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Miinukset: "Boarding clusterf..."

Plussat: "crew was great, seats were comfortable"
Miinukset: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Miinukset: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Miinukset: "My entertainment device did not work the entire flight."

Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"

Plussat: "Good food and service"

Miinukset: "Food"

Plussat: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Miinukset: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Miinukset: "they lost our luggage very inconvenient"

Plussat: "Everything. crew friendly and food/drinks the best"
Miinukset: "Nothing...all was wonderful"

Plussat: "Nothing"
Miinukset: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Plussat: "Over all pretty good for price."

Plussat: "Liked the transfer"

Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plussat: "The only thing that I like about the flight was that it was easy to boarding"
Miinukset: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Plussat: "Friendly crew, good meal and entertainment"
Miinukset: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Miinukset: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Plussat: "25 min ahead schedule!!!"
Miinukset: "Cabin space, too narrow rows."

Plussat: "More experienced, professional crew, better food and service."
Miinukset: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Miinukset: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Miinukset: "I don’t know why they keep making boarding with stairs and bus."

Plussat: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Plussat: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Miinukset: "The flight was late, real late."

Plussat: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Miinukset: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Plussat: "Crew was nice and responsive"
Miinukset: "The overall experience is regular at best"

Plussat: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Miinukset: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Plussat: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Miinukset: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Plussat: "Arrived on time"
Miinukset: "Cattle car accommodations"

Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."

Miinukset: "The crew was not very polite."

Miinukset: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plussat: "The service and food were excellent plane was clean."
Miinukset: "No entertainment system"

Miinukset: "Meal choice missing kosher non-gluten combination."

Plussat: "Comfortable"
Miinukset: "Nothing"

Plussat: "I liked how kind and courteous the flight crew was."
Miinukset: "The headphone jack for the movie screen was loose and the sound kept going in and out. The kid in front of me wouldn’t sit still and the kid next to me didn’t speak a lick of English so couldn’t understand me when I asked if I could squeeze by him to get to the restroom. Needed more legroom."

Plussat: "No wait time"
Miinukset: "More space"

Plussat: "The long leg from Reykjavik to Denver they ran out of meals half way through the cabin."
Miinukset: "The long leg from Reykjavik to Denver they ran out of meals half way through the cabin."

Plussat: "I was fortunate to get an empty seat next to me."
Miinukset: "Staff are impeccably dressed but not really friendly. Seats are uncomfortable."

Plussat: "a surprise after not taking that airline for over 54 years, very happy with plane, seating, and bought food. excellent connections to US from Iceland and little layover time."
Miinukset: "It would be nice to have a small hot meal on the longer flights."

Plussat: "plane was comfortable, smooth flight"
Miinukset: "could use more up to date movie selection, crew did NOT smile, food was at an extra cost"

Miinukset: "Too cramped for an 8 hour flight! Will never fly Icelandic again??!!"

Miinukset: "The transfer in Rekyavik was horrendous and in Helsinki moderately okay"

Plussat: "It was on time."
Miinukset: "Incredibly expensive checked-in baggage fee, $108."

Plussat: "Excellent everything!"

Miinukset: "They made check in very difficult and expensive. Wouldn't even allow us to touch bag after weighing in a couple pounds overweight. Said it was on belt so we could no longer have access."

Miinukset: "food and drink is a nickel and diam which doesn’t go with the brand."

Plussat: "It seems as if the airport is about 25% of the size it should be. One stands in line a lot both in the airport and on the shuttle which takes you from the terminal building to your remotely-parked aircraft: Too many planes and not enough gates. The small airport itself is nice but clearly the growth in tourism in Iceland is staggering."
Miinukset: "Our Boeing 757-200 was typical -- nothing special -- with the usual cramped seats. The USB ports on the seat backs do not provide power -- only receiving a video signal so you can stream videos from your personal device to the TV screen, I guess -- so you cannot charge your phone or tablet in flight."

Plussat: "The staff was very nice"
Miinukset: "We were delayed almost 45 mins sitting on the plane without being told why to finally learn we were waiting for a different late plane"

Miinukset: "Too hot on plane the whole 7.5 he flight"

Plussat: "great service, no complaints whatsoever."

Miinukset: "The airport was too small for the number of flights going through. It was just a mass..."

Plussat: "Good"

Plussat: "smooth check in, boarding"
Miinukset: "Some complimentary snacks would be appreciated."

Miinukset: "My cat was forgotten in Iceland."

Plussat: "Crew was courteous and friendly."
Miinukset: "There was about 5 hours between the first beverage cart and the last one. I was pretty parched by the time the second one came around."

Miinukset: "Seats suck."

Plussat: "The separate cabin"
Miinukset: "The business seats did not have leg elevation & did not lie flat making sleep difficult. Comfort was compromised since I could not elevate my legs"

Plussat: "Using SAS lounges"
Miinukset: "The aircraft was of older vintage as was the business class. The seats were actually uncomfortable with little padding and no lumbar support."

Plussat: "Really love access to movies and tv whilee on the flight."
Miinukset: "The middle seat is the worst, especially when it has the part on the seat in front of you that takes away the ability to stretch your legs a bit."

Plussat: "The ride was comfortable and easy!"

Plussat: "Ain't like them at all"

Miinukset: "see above"

Plussat: "It eventually got where we needed to go. Flight crew was OK and boarding was fairly efficient."
Miinukset: "USB jack at my seat was broken; my neighbor let me use hers for a bit. Her headphone jack was broken, so I offered to let her use mine, but then she needed to use my TV, so that wasn't ideal either. Many errors using the entertainment system--very laggy and frequent "temporarily unavailable" messages. Also, we were about 40 minutes delayed due to a mechanical issue (discovered once we were all boarded, extending an already lengthy flight)."

Plussat: "Sat in exit row for the leg room but ended up with a bruised tailbone from the seats cross support. Could barely sit for a week"

Plussat: "Crew was helpful."
Miinukset: "monitor did not function both from Denver and back."

Miinukset: "Boarding was late. Head phone Jack didn't work and seat recliner wouldn't stay back"

Plussat: "The crew was friendly and professional. Seats comfortable enough. I like flying through Iceland. Nice change."
Miinukset: "I wish I had booked a couple days layover."

Plussat: "I liked getting off the plane knowing I would never use Icelandair again"
Miinukset: "There was no sense of urgency to get the plane in the air. Our connecting flight was late and we had to rush to the connection flight. When we got on board we then sat on the tarmac for an hour because the fuel truck ran out of gas on its way to fill our plane. The crew seemed to have never worked on an airplane before and the plane needed updates. Food or snacks should be provided on longer flights like other airlines."

Miinukset: "When we arrived in Reykjavik from Munich we had 45 min to make our next flight. We were able to make it to our gate in time but once we got to our gate it was a mad house. The airport is fairly small and Icelandair was trying to board 4 other flights to the states at the same time as ours. We had to push and shove to get to our gate to board. Not sure why they didn't spread out the gates of the boarding planes."

Plussat: "airline is good overall"
Miinukset: "Seating is not roomy enough for long flights"

Plussat: "N/A"

Plussat: "They were on time."
Miinukset: "I had booked seats early and they had changed them so that my husband and I were not sitting together."

Miinukset: "When we arrived at Keflavik airport the terminal was immensely crowded with several flights due to leave the US at once. It was overcrowded to the point of being uncomfortable and there was a 30min+ wait to buy food from the only shop. As a result we did not have time to grab a bite to eat between flights. My partner was subjected to additional TSA checks which I am aware is a random check and a nescessity but due to the amount of flights departing for the US this took an extra hour, and delayed our flight. I'm thankful that Iceland Air didn't leave without us but it was an immensely stressful experience that I don't wish to go through again."

Plussat: "Nothing to like except that we finally got here."
Miinukset: "Late departure. Not enough fuel in plane so had to refuel in Minneapolis. Even with headwinds, there should have been enough fuel put into the plane to complete the trip. They stopped in at an airport that was experiencing thunderstorms, and while we were refueling, our plan was struck by lightening and then had to to be examined for damage before continuing on. We were on the ground, in the plane, for a total of 4 hours, waiting. Finally were advised that the crew had "timed out" and could not fly any more that day, so we spent the night and all the next day sleeping on the floor in the airport. Icelandair was not at all prepared for such a situation. Situation was somewhat chaotic with incomplete and inaccurate information given to passengers. Very poor communication on the part of Icelandair, or whoever they contract this function to. We expected to be able to leave the airport the next morning, but were told that the flight would not leave until 5 p.m. Then they changed the time to 8:20 p.m. but didn't announce that. Then that flight delayed until 9:00 p.m. We finally got off the ground a little after 10:00 p.m. On top of all this, many passengers' entertainment systems did not work, and this made for a very long and frustrating flight. Not good, Icelandair."

Miinukset: "Our plane was diverted to refuel - after an hour and a half of increasingly cryptic and contradictory communications while sitting on the ground, we were removed from the plane and given cots to sleep on the airport floor. No staff present to provide information, no communication by email, noone available by phone, no updates on the website, vague rumors from another airline's staff of a "possible flight" the following evening.....no idea how/when we'd get back to Denver. We got a car and started driving...huge vote of no confidence in Iceland Air, its equipment and staff."

Plussat: "For economy section seats were relatively comfortable and had decent leg room. Also kids meals were free and prices for food drinks reasonable"
Miinukset: "Boarding and transfers were a little chaotic"

Miinukset: "!"

Miinukset: "No outlets a big converter box under the seat so I had no footspace."

Plussat: "Same as above"

Plussat: "WiFi for purchase!"

Miinukset: "See above. On the flight from Denver to Amsterdam (you didn't ask about this, but I'll comment anyway), we had business class seats. They were really little more than large regular seats with legroom. We did get food on the flights, unlike the economy class. I have a major gripe about Icelander not telling you how their definitions of seating class differs from the rest of the Western airline industry. Quite deceptive."

Plussat: "The flight attendants were really really sweet on both flights i took to get to Paris. Good food (I was already aware I woo have to purchase) and enough leg room for my and husband, 6'1", and I, 5'11". Good value for the price."

Plussat: "Nice folks."
Miinukset: "Held in a holding pattern outside Denver - missed a connecting flight."