Etsi halvat lennot reitille Helsingistä $[113-Indonesiaan

Plussat: "The cre was really nice and very attentive."
Miinukset: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."

Plussat: "The crew was really sweet and making sure passengers were comfortable."

Plussat: "The crew was friendly"
Miinukset: "Bathrooms could have some lotion for dry skin"

Plussat: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Miinukset: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."

Plussat: "The seats were comfortable. The entertainment system was wonderful."
Miinukset: "The crew was disorganized."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Easy and efficient boarding process, great Tv episodes selection"
Miinukset: "Staff was slow to remove plates after eating"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "The crew was good. Good movie selection."
Miinukset: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"

Plussat: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Miinukset: "Nothing. Everything was fantastic."

Plussat: "The crews are awesome"

Plussat: "seat was great"
Miinukset: "flight attendant should be nicer"

Plussat: "Ambiance"

Miinukset: "I didn’t like the spicy food"

Plussat: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Miinukset: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Plussat: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Miinukset: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."

Plussat: "Attentive service - woke me up before landing (as instructed) and served a meal."
Miinukset: "Boarding on Doha was chaotic"

Plussat: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Miinukset: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."

Plussat: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Miinukset: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Plussat: "I loved the service. All of the attendants were really nice and helpful."
Miinukset: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Plussat: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"

Miinukset: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Plussat: "Big seat"

Plussat: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Plussat: "Boarding and crew were excellent."
Miinukset: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Plussat: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Miinukset: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Miinukset: "Cabin was too hot and not enough bathrooms."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Crew welcomes"
Miinukset: "Bad takeoff and landing"

Plussat: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Plussat: "Crew helped with my bags."
Miinukset: "Lack of film choice"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Miinukset: "The food"

Miinukset: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."

Miinukset: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."

Plussat: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Miinukset: "The Oryx system lackedmin recent movies ....that's the only complaint"

Plussat: "The flight was on time and boarding was fast"

Plussat: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."

Miinukset: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Plussat: "Crew were wonderful, spacious legroom."
Miinukset: "Boarding was crazy."

Plussat: "Flight was great, best over seas flight I've ever had!"
Miinukset: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"

Miinukset: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."

Plussat: "Every things"

Miinukset: "The layover was too long"

Plussat: "they have a good movie selection"
Miinukset: "it took awhile for us to get our bags in denpasar."

Plussat: "I liked everything about it."
Miinukset: "My trip was to long but it wasn't there fault. I was so tired."

Plussat: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Plussat: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."

Plussat: "Crew was good."
Miinukset: "Flight was good, not excellent, but good."

Plussat: "Nope"
Miinukset: "No social distancing, very bad"

Plussat: "all perfect"
Miinukset: "all was perfect"

Plussat: "Entertainment was great!"
Miinukset: "The check-in was stressful and congested."

Miinukset: "We were late, no TV screens, bad food and I can go on and on"

Miinukset: "Crew was not helpful at all, didn’t even bother to come when asked for help"

Miinukset: "Everything is exellent"

Plussat: "Smooth service"
Miinukset: "The dessert. Change it from always service mousse"

Plussat: "Flight between Atlanta to Istanbul was good with ample leg space."
Miinukset: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."

Plussat: "Hostes are great"

Plussat: "The food and service were pretty good. The entertainment was good, and the crew very helpful."
Miinukset: "The boarding process was terrible. We were checked out and processed 7 times! The questions we were asked were so ridiculous that at some point I started laughing. The official wanted to see my itinerary since I left the US, and all if the places I had visited! (That was a month after the start of my trip since I was on my way back from my vacation). The seats are made for people who are 5 feet tall and skinny. The airport was so busy that we had to Wait inside the plain for over an hour because there was (taxiing traffic) and could not get on the take off Lane."

Miinukset: "Missed this flight due a layover and had to wait in the airport overnight."

Plussat: "Friendly, charming and welcoming staff."

Plussat: "The flight was excellent. Thank you."

Plussat: "Food was very good and the flight attendants very friendly."

Miinukset: "My bag didn’t arrive"

Plussat: "The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean."
Miinukset: "1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "My Miles&Smiles were not added to the trip."

Plussat: "nothing"
Miinukset: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."

Plussat: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Miinukset: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Plussat: "13 hours went by fast enough."

Plussat: "This was my first time traveling with Turkish Airlines and the experience was awesome. The staff was very courteous from LAX till my final destination. The cabin crew was friendly and helpful, the flight entertainment system had new movies and television series. The best part of the journey for me was the chef greeting you when you board the plane. Overall a five-star experience."

Plussat: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Plussat: "Everything was great."

Plussat: "Crew and efficiency"
Miinukset: "Too hot in the plain"

Plussat: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Miinukset: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."

Plussat: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Miinukset: "No subtitles in foreign languages"

Miinukset: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."

Plussat: "the flight was comfortable and the crew as very warm"
Miinukset: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Plussat: "Great Airlines"

Miinukset: "They was late for boarding The food is bad It's was my bad experience this travel"

Miinukset: "The seats were hard and lacked legroom"

Miinukset: "Flight delayed about 2 hours past schedule. When drafted my seat fouls not recline. When I asked for assistance from flight attendant she practically blew me off. This was a9 hour flight!"

Plussat: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"

Plussat: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Miinukset: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Miinukset: "boarding the treat you like animals"

Plussat: "Chair did not recline properly - 16A/B"

Plussat: "Turkish Air has some of the best flight attendants in the business. The food is essentially gourmet (hot wrap, in this case), and the pilots are highly skilled."
Miinukset: "This is not a Turkish Airlines issue, per se, but an airport problem. Ataturk is very spread out and there are far more planes than gates. More often than not, the plane parks way out in the back 40, and shuttle buses take you to a processing point. If you have less than a 2 Hr layover, and you're switching between Domestic and International flights, you will need to walk at top speeds, or run. Passport Control and multiple security checkpoints could easily cause you to miss your flight."

Miinukset: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."

Miinukset: "My flight was cancelled"

Plussat: "Pleasant service, good food, and excellent entertainment"

Plussat: "DC to Istanbul: Good food and nice flight experience. Helpful staff were always ready to help. Istanbul to DC: clean, maintained aitcraft, nice crew, good food."
Miinukset: "DC to Istanbul: Broken bathroom lock. Not very clean aisles. Very few English speaking crew. Istanbul to DC: Ran out of second option lunch. This seem to happen frequently. Most of the crew members were strangely not around. This resulted in two overworked crew members and lots of trays sitting on our laps for sometime. I was curios what all the other ones were doing."

Miinukset: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"

Plussat: "The crew and flight it self was great"
Miinukset: "Tuna sandwich not good and flight was an hour delayed"

Plussat: "There were plenty of entertainment options."
Miinukset: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."

Plussat: "Nothing."
Miinukset: "This flight was pure misery. In the Istanbul airport flight gates are not announced until an hour before your fight. This would be fine if Turkish Airlines would also allow us access to our flight at that time. The gate had been announced and we had to wait for them to set up a security checkpoint before we could even sit at our gate. This security checkpoint was set up at a point where nearly everyone on the flight was waiting. This caused it to be a huge delay of people concerned about missing their flight. Little did they know that they had nothing to be concerned about because our flight would eventually be delayed two hours. We were eventually loaded onto our plane which apparently was having some technical issues despite just landing in Istanbul. There were people who had rode in on the plane that was eventually deemed unsafe to fly because of an error with the steering mechanism (which we were not even told what was going on until we boarded a second plane). While they determined this we sat on a hot, non air-conditioned plane full of screaming children. I understand why they were screaming and wanted to join in. We eventually had to deboard the plane and wait for them to secure us an alternate plane. They attempted to deliver the plane to the gate, but were unable to steer the first plane away from it, so we had to be transported by bus to the open tarmac. There was no order or organization as to how people were loaded on to either the bus or plane and it was pure and utter choas that delayed our flight even further. The plane we boarded did not have inflight entertainment so we sat on our four hour flight to London left to our own devices. When we arrived in London it was pat the point of public transportation trains running and I had to reroute to a bus. By the time I arrived at my flat it was 4 in the morning. Turkish Airlines has been the most chaotic, unprofessional, disorganized, and inefficient airline I have ever traveled on. My tale will continue with my return flights and how they lost my luggage and it hung out in Istanbul for a few days before being returned to me. I can not stress enough to others to never travel with this airline. The cheaper price is not worth it."

Miinukset: "Wasn't able to go due to the coup and I haven't heard back from anyone and have not received a reimbursement. And when I call it takes more than 30 minutes to reach an actual person."

Plussat: "Very professional and helpful crew, food was above what was expected, and even during my short 1.5 hour flights to and from Athens from Istanbul, we were fed meals! I felt very safe and well-taken care of. I will fly Turkish Airlines wherever I go! Çok teşekkürler!!"
Miinukset: "Smal seats, little leg room."

Miinukset: "Neverrrrr againnnnn!!!!!!!with Turkish airlines"

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Plussat: "The crew was very kind"

Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plussat: "The socks offered in business were comfortable and nice looking. The red wine was good."
Miinukset: "The food was just average and the seat not too comfortable"

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "The crew was amazing, flight on schedule and good entertainment."
Miinukset: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"

Plussat: "Entertainment was amazing"
Miinukset: "Seats a bit hard"

Plussat: "It was all fine"
Miinukset: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Plussat: "kLM staff was great."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plussat: "Very friendly and helpful personnel."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Plussat: "They were awesome."

Plussat: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "Same as above"

Plussat: "Very good flight, excellent service and good food."

Plussat: "delayed"

Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plussat: "captain was great."

Plussat: "Crew was great. Apartment class was great!"
Miinukset: "Don't put on the airport board that the plane is boarding when it is not"

Plussat: "It’s OK"
Miinukset: "Need improvements"

Plussat: "Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls."
Miinukset: "Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020."

Plussat: "Absolutely nothing."
Miinukset: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."

Plussat: "Efficient airline, friendly staff."
Miinukset: "Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money."

Plussat: "Only cleanilyness inside the plane"
Miinukset: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"

Plussat: "This crew was better that last flight overall"
Miinukset: "Better seating arrangements"

Plussat: "Seats were comfortable."
Miinukset: "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"

Miinukset: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Miinukset: "My seat (8d) would not recline and the hand rest would not go up."

Plussat: "Check-in was easy and smooth."
Miinukset: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."

Miinukset: "My Baggiage is extremely damaged which is so disgusting and there is no way to report it"

Plussat: "The crew was very nice"
Miinukset: "Boarding anything in Nepal is a adventure.They change gates on you as you are on the way.Then just sit and wait."

Plussat: "Only process of boarding."
Miinukset: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment."

Plussat: "I got 2 seats to myself, which was great"
Miinukset: "Seats were too close together for a 15 hr flight"

Miinukset: "Everything was good about the flight"

Plussat: "Used their larger A380 plane Good boarding and inflight service"

Plussat: "Got an upgrade to business class"

Plussat: "Surprised that they have stopped giving the little toiletry packages"

Plussat: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Miinukset: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."

Plussat: "It was on time and got thru us customs in Abu Dhabi"
Miinukset: "Service, seats, food"

Miinukset: "They don’t treat the passengers with respect. They treat us as if they are doing us a favor by flying us to our destination."

Plussat: "On-bard meals and service"

Plussat: "Timings r good"
Miinukset: "Service bad no comfort In the flight means congestion in seats"

Plussat: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
Miinukset: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."

Plussat: "مجال الكراسى"
Miinukset: "المضيفين"

Miinukset: "Staff saw us a burden. They need to accommodate the needs of family with children who might need food at odd times."

Plussat: "Nice staff at luggage check-in and the flight. Good experience for first time international flier."
Miinukset: "Layover was a little long."

Miinukset: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."

Plussat: "on time & Friendly hosts."
Miinukset: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."

Plussat: "the Kul-Auh was fine on the A330, food average."
Miinukset: "Refreshment service was minimal"

Plussat: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Miinukset: "Not a great choice of new films."

Miinukset: "I didn't get to take this leg of the trip due to Precision Air forcing me to miss my connection- I had to fly on Oman Air from Dar Es Salam to Abu Dhabi. I will never fly with Precision Air again."

Miinukset: "- aircraft was small - food plan for vegetarian limited and no fish option - no aerobridge in abu dhabi"

Miinukset: "Never got here! First foight never left."

Plussat: "Goo entertainment options"
Miinukset: "entertainment options shut down too early and when plane is on the ground"

Plussat: "NOTHING"
Miinukset: "SERVICE"

Miinukset: "Was to crowded & bath room facilities are very less"

Plussat: "new aircraft"
Miinukset: "Poor selection of beverages, poor selection of entertainment(same package 5 weeks after our outbound flight) service very average, attitude of attendants very average."

Plussat: "It Was a beautiful expiren ce"

Plussat: "I like the Menue idea. I like the service. The food was served frequently."
Miinukset: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."

Plussat: "on time and clean"
Miinukset: "leg room for the flight from Auh to lhr is really small for me. Also the food sucks."

Miinukset: "Too cold in the airplane"

Plussat: "Food, comfort and Crew"
Miinukset: "The fact that they lost my baggage, together with the baggage of about 20 other people. This unfortunately seems to be the norm rather than the exception......."

Miinukset: "Cabin luggage with sensitive/delicate items were forced to be checked in for 2nd leg of the journey. Cabin luggage upon retrieval at destination was scratched/dirty and one glass item inside was broken. Recommend Etihad provides complimentary luggage wrapping to prevent such issues. Additionally, crew was unable to manage noisy kids, and a request for ear plugs was ignored. Recommend Etihad provide affected travelers with ear plugs to manage the noise, and that the crew undergo training to better manage problematic parents w/kids."

Plussat: "I like the crew but at Abu Dhabi airport custmer service is poor I lost my scarf at airplane it was too complicated to get it and I was running out of time so I left it"
Miinukset: "I did not like the food now befor it was good it seems it is for vegetarians only it was Ramadan and they should take. care of that overall it is a good air line mostly I travel with Etihad seats are smaller"

Plussat: "The flight was over book and toke long time to solve the problem, but they toke a care of care of me very well."
Miinukset: "Was all good, but the crew could be a little bit more attention on the passenger."

Plussat: "Maybe entertainment system, but brought my own laptop anyway"
Miinukset: "Unfriendliness of cabin crew Flights too cold Few years ago the were the best Low luggage allowance in comparison to other airline Was charged for 1Kg extra, which will never happen in other airlines"

Plussat: "Polite staff."
Miinukset: "The seats were a little tight with not much space to avoid touching your neighbor. It really made the 13 hour flight uncomfortable to sleep. On a shorter flight it wouldn't have been as big of an issue but this overnight trip it was rough."

Miinukset: "Leg room"