Etsi halvat lennot reitille Helsingistä $[153-Ohio

Plussat: "Yes, Very good"

Plussat: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Miinukset: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Plussat: "Comfort"
Miinukset: "Internet"

Plussat: "Nothing"
Miinukset: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Plussat: "The crew was pleasant"
Miinukset: "Baggage checkin & flight boarding was slow & disorganized."

Miinukset: "I congratulate the KLM crew!"

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Plussat: "No delay and nice staff"

Plussat: "Seat comfortable"
Miinukset: "Flight was delayed and overhead bin space was very small"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Miinukset: "The plane was very hot"

Plussat: "Crew was great and professional."
Miinukset: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Landing"
Miinukset: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Plussat: "Comfort was better than on the previous Dash-8. Food was OK."
Miinukset: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plussat: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Miinukset: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "Flight was delayed for three hours and was a very stressful flight"
Miinukset: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Miinukset: "OLD plane without comfort or entertainment"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"

Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Miinukset: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Plussat: "We love the flight all the way"

Plussat: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Plussat: "Excellent service"
Miinukset: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Miinukset: "seats on Jet air flight are very uncomfortable"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Miinukset: "Wouldn’t know, couldn’t make it and the rebooking for a new flight was a nightmare"

Plussat: "Appreciated the opportunity to upgrade at a reasonable price because the flight was so full"
Miinukset: "The "Miami based" crew were a little abrasive"

Plussat: "Attentive crew very appreciated!"

Plussat: "Crew members were okay"
Miinukset: "Wifi could be better"

Plussat: "Seat very spacious, was given a extra legroom sit"
Miinukset: "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."

Plussat: "Being relatively on-time was nice for a change."
Miinukset: "Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them."

Plussat: "The crew was incredibly kind."
Miinukset: "N/a"

Miinukset: "American Airlines flights are always delayed. Using them for business travel is not advisable for anyone."

Plussat: "Not much..."
Miinukset: "Leaving on time! We were more than 2.5 hours delayed, and many of us were on the same connecting flight. We landed 5 minutes before our scheduled departure, so we all missed it. You’d think they would see that 20ish people were all coming to that flight and hold the doors for us..."

Miinukset: "Left on time, arrived ahead of time. No turbulence."

Plussat: "The entertainment and crew in flight(not the ticket crew)"
Miinukset: "First of all, We were delayed 5 hours, I did not know finnair was operated by American Airlines(I wouldn’t never bought this thickets) we so many issues with AA in the past that we refused to fly with them, on top of all this they were trying to split us up(2 times) I bought 2 ticket for a reason..."

Plussat: "Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way."
Miinukset: "Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747."

Miinukset: "Better customer service, better customer experience, no delays"

Plussat: "The crew was very nice"
Miinukset: "It was too warm and a bit uncomfortable"

Miinukset: "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."

Miinukset: "The plane was so hot temperature wise. I was literally sweating in a T-shirt"

Miinukset: "More turbulent than usual"

Plussat: "Crew was great once we were airborne."
Miinukset: "Flight was delayed 4 hours and caused us to miss train to Florence and spend double the original price to purchase new tickets."

Plussat: "On time. Friendly and attentive staff."

Plussat: "The pilot sounded nice"

Plussat: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Miinukset: "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."

Plussat: "The flight was very short compared with LHR to LAX, so, I don't have much to say about it."

Plussat: "Old plane - needs scrapping or a refit"

Plussat: "On time with no delays"

Plussat: "Food, cleanliness"

Plussat: "The overall service x"

Plussat: "On time, even with de-icing. Very empty flight, so lots of room to spread out."
Miinukset: "The older md80’s that AA is still flying are really showing their age. It will be nice when they update their fleet."

Plussat: "Good service. Early arrival. Fast boarding."
Miinukset: "No entertainment. Hard seats."

Plussat: "I liked that the flight crew worked hard to get us to Tokyo as comfortably as they were able."
Miinukset: "I booked a flight on JAL, but had to fly on American. None of the JAL amenities or services were available. Also our flight was delayed by 4+ hours."

Plussat: "Quick flight"
Miinukset: "Cramped in seat with large person next to me"

Plussat: "Smooth flight, pilots were friendly. It was a nice flight"

Plussat: "Nothing"
Miinukset: "They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events."

Plussat: "Not much"
Miinukset: "Older plane"

Plussat: "On time, good food, good entertainment and comfortable seats."

Plussat: "The male server was great. The ice cream for dessert was magnificent."
Miinukset: "First class was awful- no drink service for far too long, didn't have my food order that I selected ahead of time, the female asian flight attendant was not friendly at all, the seat reclined at the back only there was nothing for your feet, the blankets were awful, and movie selection was mediocre at best."

Plussat: "Very quick connection"

Plussat: "Tebsnacks were awesome!!"

Plussat: "El embarque fue rápido y ordenado."
Miinukset: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."

Miinukset: "Older plane"

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "The flight was on time and the crew are nice with the people"
Miinukset: "Too crowded not able to take my other luggage on board."

Plussat: "Clean, friendly staff, great baggage tracking. Smooth flight."
Miinukset: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers."

Plussat: "The price was fair and the flights were on time."
Miinukset: "Bags cost extra, food cost extra, seats cost extra. My knees were in the back of the seat in front of me the entire flight (two exit row seats were empty) and there was no way to move that provided comfort. The overhead bins were full before half of the passengers boarded. The crew was polite, but not kind."

Plussat: "Crew was nice"
Miinukset: "Usual delays in 15 minute increments. Then when we landed waited on Tarmac for 15 minutes then were dropped off at a remote terminal and left to wait for 4 buses to come and pick us up 45 minutes later, one bus at a time. Almost felt like I was in a third world country."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "On time, good serv in first class."

Plussat: "Business class is very good"

Plussat: "Although the flight was booked solid I was bery comfortable. The plane had frontal entertainment which made time go by fast."
Miinukset: "N/A"

Plussat: "I slept."
Miinukset: "The crew was overall terrible. For someone who also works in customer service, I was actually appalled at the behavior of the AA crew/staff. The flight attendants were ok, but the boarding crew was terrible and unbelievably unhelpful. I asked a staff member at check in if i needed to check my bag and he seemed really annoyed by my question, and refused to be of any help. Wow! He was so unbelievably rude. I ended up paying $25 to check a bag I didn't need to check. I was so disappointed. In the future, I think I will try to avoid flying AA."

Plussat: "Everything was timely."
Miinukset: "No complaints"

Plussat: "Crew was excellent. Thank you Sohiwe"

Plussat: "This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had."

Plussat: "I’m not sure whether Air Canada has turned over a new leaf or Boeing built a better airplane. Maybe a bit of both. The ambiance is marvellous in the 787. The Flight attendants were attentive and thoughtful (remembering what I was drinking). We left snd landed on time. And the entertainment system is one of the best I’ve experienced."
Miinukset: "I couldn’t properly adjust my seat. That shouldn’t happen on such a new aircraft. Other than that, and the fact I couldn’t sleep, everything was good."

Plussat: "Lots of legroom. Great free movies."
Miinukset: "No free snacks. You had to pay for headphones."

Miinukset: "Flight was more than 2 hours late - same as the flight from Columbus to Toronto when we left- the ground crew did not know or care where the plane (a replacement craft) was coming from or when it arrived and let it sit on the ramp for about 15 minutes before marshaling it in and the seats we got after waiting all that time were excessively worn and felt like we were sitting in bowls. The logistics either of Air Canada or at the Toronto airport for domestic flights stinks. I will try to avoid both in future."

Plussat: "Flight crew very kind and helpful"
Miinukset: "Delayed. Missed connection."

Plussat: "They had vegan options if you called ahead which was a nice and the flight crew was kind and helpful."
Miinukset: "There was not enough space unless you sat in the front row."

Plussat: "The boarding was smooth. The attendant at the checking was very friendly and courteous, the website information on the luggage weight was incorrectly worded and we had to transfer some of the clothing to a carrying on bag. The wheelchair attendant was very friendly and courteous she made my mother feel relaxed since it was her first time traveling alone as a disabled person."
Miinukset: "A snack should have been served. Only juices were served. An announcement should have been made for layover passengers to purchase food at the airport if they are unable to purchase on board with a card."

Miinukset: "For an overnight flight I would have expected the lights to be turned off, or at least dimmed. My plan to sleep and enjoy my day of return did not go ask planned."

Plussat: "We flew Toronto to Milan"
Miinukset: "Air canada doesn't know how to run an airline and should stop trying. They are hurting all of their passengers,and they do not care."

Plussat: "The flight was quick. Great crew."
Miinukset: "My flight out of CLT was delayed but I was still able to catch my connection in Toronto so it all worked out."

Plussat: "On time great crew"

Plussat: "Crew was friendly and empathetic. Was not their fault for the delay."
Miinukset: "First plane that was after a 4 hour layover broke down. Took over an additional 9 hours to get a new plane. And all we were given was a voucher for a discount on a Canada Air trip and headphones."

Plussat: "nothing"
Miinukset: "the flight was 5 hours late"

Miinukset: "On the way to Barcelona, We didn't have access to any online media during the flight because their wifi wasn't working properly and we couldn't download the app. On the return, we downloaded the app prior to boarding but the app failed to work properly!"

Plussat: "The airplane was clean."
Miinukset: "The airline is so cheap they didn't even offer us a bag of pretzels during a five-hour flight."

Plussat: "Everything"
Miinukset: "The food on the flight to/from Delhi was too spicy to my taste. I'm generally allergic to certain spices and ended up eating next to nothing during the flight."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "This was my first time in Canada never been there before I had a great time until that one moment I had to deal with workers from air Canada except one agent at the ticketing desk....I had checked in online the day before however I had some card issues because they got shut down by my bank and due to the holiday in America I was unable to call my Bank prior to the airport....got to the airport and tried to explain that all I wanted to do was pay for my bag with cash ...but no one took the time out to listen each time i tried explaining myself I was send to a different location to join another line ....by the time I got to someone who was willing to listen my flight was closed ..her name was Aurora and gave me nothing but attitude when I explained my story......anyways finally got to ticketing and a met the only agent that day who exercise some level of customer service that day...if only I could remember her name ...sigh she went the extra mile because at this point I was frustrated and unsure if I would make it out of the country a sane person due to the amount of chaos I experienced prior. She got LISTENED .....SHE TOOK THE TIME TO LISTEN...got me on a new flight and went above an beyond to assist me that morning I was on the verge of a breakdown at that point all other staff member was very disgusting not only to my self but the other individuals who had mishaps that morning."

Plussat: "Poor airline, always delayed, dreadful and unfriendly customer service. The only reason I flew with them this short trip was due to price"

Plussat: "My flight was on time"

Plussat: "I got home safely...thanks"
Miinukset: "The announcement to limit on board luggage is threatening. I thought if there was not enough space for my on board belongings, it might be taken off and put as checked luggage, even though I met the on board requirements. There should be overhead space assigned to each seat...not first come first served..... that way people wound not take advantage of carry on allowances."

Plussat: "- plane had more legroom than the usual - plane left and landed on time, an always welcome outcome for an AC flight - in flight movie selection was good"
Miinukset: "- plane was overbooked, and boarding took a while - staff only offered drink refreshments (ex. coke, coffee, etc) once, rather than the usual twice. The other time they just came by with water, which the flight attendant accidentally over-poured and spilled some on the middle passenger between me and the attendant. Good thing it was only water... - more turbulence than usual, but out of the control of the pilot"

Plussat: "Service and comfort. Friendly and responsive staff"

Miinukset: "They mess up on my flight. Had to wait for a good 30mins. They finally found me flight"

Plussat: "Normal quick flt."
Miinukset: "Nothing really, pretty standard."

Miinukset: "Flight was delayed for 1 & a half hours. no explanation. Was an hour flight to Columbus but we had to wait 45 minutes for our checked baggage because Air Canada didn't have enough people on staff. Our wait for baggage was almost as long as our flight. Everyone was really mad not just us."

Plussat: "Good boarding procedure"

Miinukset: "Flight kept getting delayed without announcements or explanation. Seating is real tight with not enough seats in the commuter area"

Plussat: "it is on time no hassle every things is smooth"

Plussat: "Nice staff. Efficient boarding."
Miinukset: "No basic food for free."

Plussat: "crew was helpful and nice, especially in the terminal which is hard for mom to get around. If you need a wheelchair remember to ask beforehand. We hadn't so we had to wait sometimes while they located one for us. As we had long layovers (so mom could rest) this wasn't a problem for us, but with shorter turn around times it could be an issue."
Miinukset: "people were rude. couldn't lean seat back and it was a red eye so I had no sleep for 25 hours. WAY too NOISY for a red-eye flight which also didn't help with rest."

Plussat: "with more than two hours delay and they changed the gates with little or no notice."

Plussat: "The food on Air Canada is horrendous. Bring your own food! The crew was very nice."
Miinukset: "The Montreal airport is a zoo. I hoped it would be better than other places because it's smaller, but it wasn't. And I didn't fill out the correct customs form. The crew said that we should request a form from the USA if we were Americans, so I did. I have filled out that form many times, so I felt fine--until I got into the Customs area of the airport and learned that I needed to fill out a Canadian form too. So I had to do that before picking up my luggage. You would think that an Air Canada crew would know which forms I had to fill out and give them to me or at least ask questions so that I could be prepared when I went into the incredibly complicated maze to go through customs."

Miinukset: "My luggage had not being delivered yet. Somebody decided not to located it to my conexion with COPA in Los Angeles. I am wondering if I could have access to my stuff before going back home in Vancouver. My family is waiting here for the gifts that I bought for them. I am feeling really embarrased with this situation."

Plussat: "The gate crew in Toronto was outstanding.Very helpful in making sure we made it on to the Boston leg."
Miinukset: "We were at the gate in Toronto for the Boston leg but the computer assumed we would not make the connection because our layover was less than an hour. We booked through Kayak but were not told that the layover was too short."

Plussat: "Great crew. But aircraft had mechanical issues."
Miinukset: "Stuck on plane for 90 minutes before take off."

Plussat: "Got to the airport at the same time as my son, he got on and I didn't. They said the flight was closed by the time i checked in."
Miinukset: "N/A"

Plussat: "Movies"
Miinukset: "Plane edges were rather dirty with lots of debris. A little gross."

Plussat: "The bilingual announcements. The movie selections."
Miinukset: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."

Miinukset: "2.5 hour delay and this seems fairly standard with this airline. Going to Toronto we had two long delays and one cancelled flight."

Miinukset: "Air Canada ROUGE to Dublin was a nightmare. Small seats. Could not hear the announcements. When I asked the staff to repeat the information, I was assured that they would. They did not. Since the flight was late on takeoff and connections were lost this was critical. Overhead latches were not checked prior to landing. One opened during landing. Only because the pilot landed gently, nothing fell on the people in the seats. Entertainment!! nothing. You need to have downloaded an app to use your electronic device or rent an Ipad. More money in their pocket."

Miinukset: "Boarding area was a nightmare - hot , miles and miles of walking to get there, and crowded. The system for check-in is the stupidest i have ever seen - we were asked to scan passports and boarding passes then stand in a crowded area to wait for names to come up on an electronic board that could only be read from the front of the room. Who thought of that????"

Plussat: "Flight crew was great."
Miinukset: "Delays--nearly an hour with both flights. AC was not working well on CMH-Toronto leg. We were told one unit was out."

Miinukset: "Flight took off over 3 hours late. Worst part was online check in on United website wouldn't work 24 hours before the flight. So when we got to the airport they didn't confirm we could actually get on the flight because it was oversold until 7:30pm, 2.5 hours after our scheduled flight. We arrived to a wedding 15 mins before the place closed."

Miinukset: "Food not good, and entertaiinment center did not work"

Plussat: "Once the plane finally took off, the flight was fine. The plane is a commuter jet, and so the seats aren't very comfortable. But the flight is only a little over an hour; so the comfort level is okay."
Miinukset: "At first the plane was listed as delayed for 30 minutes. Then it changed to an hour, then two hours, then four hours, and finally five hours. The delay was weather related, and Air Canada can't control the weather; but I wish they would have been honest about the length of the delay instead of stringing us along with anticipated departure times for five hours."

Miinukset: "Crew absent at gate in Montréal on return flight which caused a 25 minute + delay. Entertainment system earjack was broken and I needed to hold my "earphone plug" higher in order to hear proper sound, otherwise nothing."

Miinukset: "Nothing really"

Plussat: "They lost my luggage."

Plussat: "Kept getting bumped into"
Miinukset: "Hospitality"

Miinukset: "Seats were too small; my knees were always against the seat in front of me. Take-off from Dulles was extremely rough. The landing wasn't much better."

Plussat: "Ues"

Miinukset: "When transferring our luggage from the flight from Panama, we had to walk all the way to the entrance of the airport as if we had just arrived there instead of being able to transfer the luggage directly. This was not communicated, and we ended up walking around a lot and having to ask at the info desk. When we finally got to the counter, the woman there gave confusing instructions and was incredibly rude to us. As for entertainment on the flight, we couldn't do anything without the app, which you have to get before you're on the plane. Boo."

Plussat: "Everything was as planned"
Miinukset: "Nothing"

Miinukset: "Given that the airline tickets were purchased together many months ago, it would have been nice if we - husband and wife - would have had side-by-side seating. In the computer age of 2018, that cannot be very difficult to orchestrate."

Plussat: "Staff was friendly and helpful."

Miinukset: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"

Plussat: "The service"
Miinukset: "Plane too small and uncomfortable"

Plussat: "Flight on time, good polite service. Ground crew helped me check in again after the flight from Europe and find my way around O'Hare."

Miinukset: "Delayed for an hour, sitting on plane. Not enough leg room."

Plussat: "Excellent service."

Plussat: "Comfortable seat"
Miinukset: "Nothing"

Miinukset: "The onboard wifi was not working."

Plussat: "Entertainment."
Miinukset: "Nothing."

Plussat: "When we finally got in board and going the pilot got us there quickly to make up for lost time. Staff was nice, it was beyond their control."
Miinukset: "We waited an hour to board due to a seat that would not stay upright and mechanics fixing it. I was very tired after international travel and it was my last flight to get to my car and go home."

Plussat: "Coffee was delicious. No imagination with the snack of pretzels."

Plussat: "For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once."
Miinukset: "WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall."

Plussat: "On my flight home from Columbus, there was one guy running the whole ship! He. Was. Everything!!! So Attentive but not overly so. And he read my mind and gave me what I needed before I even realized I did. Thank you to him for one of my best flights!"
Miinukset: "There really wasn't an entertainment option. A lot of airlines these days have much better service that's simple yet good. Also, just a small pack of pretzels? Fail. You have to keep up with the Deltas and Jetblues of the world!"

Plussat: "On time. Friendly employees"
Miinukset: "The snacks"

Plussat: "Comfort"

Plussat: "Landing"
Miinukset: "No Information about when we would leave jersey"

Plussat: "cheap tix"

Miinukset: "Still in Chicago"

Plussat: "Wheelchair was provided"
Miinukset: "Long wait for wheelchair"

Plussat: "The flight attendant in coach was very nice."
Miinukset: "Seat assignment was last seat on the plane, next to the bathroom... and the luggage return was slow."

Plussat: "Arrived early"
Miinukset: "Was way too hot on the plane."

Plussat: "Super nice crew."

Plussat: "Liked the staff, always friendly even with several delays. The assist staff were excellent"
Miinukset: "Did not like the delays and gate changes - but that wasn't the airlines' fault"

Plussat: "the plane was on time, smooth take off and landing, crew was efficient and friendly. it was great !"

Miinukset: "Group 5 was a very delayed boarding beyond what it should have been with no explanation. Felt like second class citizen"

Plussat: "Seats were comfortable and had plenty of leg room"

Plussat: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Miinukset: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."

Plussat: "Fast flight"
Miinukset: "feeling cramped"

Plussat: "Short flight"
Miinukset: "Plane was delayed 1 hrs because short of crew member"

Plussat: "Time of flight"
Miinukset: "Crew. The flight attendant in the forward cabin was rude and yelled at the passengers."

Miinukset: "The aircraft smelled like the restroom due to the fact the aircraft came out of the hangar and the bathroom didn't get cleaned. This flight was delayed as well."

Plussat: "Plane was very comfortable. Attendants were friendly and it was very smooth and quick!"

Plussat: "Friendly crew"
Miinukset: "Maybe pick a packet food that is more favoured by more people. The wasabi peas weren't a good choice for our family"

Miinukset: "Good trip overall."

Plussat: "Even though it was a bumpy flight do to strong winds, the pilot did his best to find smooth air"
Miinukset: "The baggage claim took forever. Our flight actually disappeared from the tv screen and our luggage was not out. Finally after waiting about 20 minutes it popped back up on the screen and them arrived. This is the second time this has happened to me in Columbus and I don't fly there too often"

Plussat: "The lady flight attendant as the best I have ever had. I think her name was Jan."

Plussat: "Flight was delayed because they couldn't get their passenger count straight! 30 min delay just to leave the gate!"
Miinukset: "When we arrived 20 mins late and then no one was at the terminal gate to put sky walk in place! After 20 min wait we had to walk down the aircraft stairs outside and go thru a door and climb two flights of stairs just to get into the airport"

Plussat: "Everything was smooth and senseless. And I liked kayak updated me which baggage terminal my bags were. Saved a lot of time walking around the Dulles terminal."

Plussat: "I liked that I could do self check in and get my boarding pass without joining a long line. Had a great flight and no complaints."

Plussat: "We got to Columbus early"

Plussat: "The plane had tvs on the back of each seat"

Miinukset: "They didn't have wifi"