Etsi halvat lennot välille Helsinki - Shanghai Hongqiao

Plussat: "Crew took great care of us"
Miinukset: "The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you"

Plussat: "The seat was very spacious"
Miinukset: "More space to put things"

Miinukset: "Very good airline except for the fact that the staff at Narita airport."

Miinukset: "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"

Plussat: "friendliness"
Miinukset: "food"

Plussat: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Miinukset: "The food and drinks were sub-par"

Miinukset: "Be able to select seats online within 24hours of flight for free"

Miinukset: "Please contact me immediately!"

Plussat: "Hands down Jal is the best airline japan has to offer!"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Miinukset: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Plussat: "Nothing to note"
Miinukset: "Food, could not check in online or preselect seats. Could not upgrade to business class"

Plussat: "Very smooth ticketing and boarding on Tokyo to Manila."
Miinukset: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Plussat: "Quick efficient boarding. Smooth flight."

Plussat: "Thier food tasted excellent!"
Miinukset: "Wish there was a vegetarian option too."

Plussat: "The flight crew was incredibly kind and attentive"

Miinukset: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Plussat: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."

Plussat: "No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight."
Miinukset: "IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas)."

Plussat: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Plussat: "Excellent crew,service and great food."
Miinukset: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."

Plussat: "Food, pleasant and helpful flight attendants"
Miinukset: "Long layovets"

Plussat: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Miinukset: "would have liked more food options and recent movie selections"

Plussat: "Excellent flight and wonderful service!"

Plussat: "Nice and quick flight, had a free space next to me on plane"

Miinukset: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Plussat: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."

Plussat: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."

Plussat: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Miinukset: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"

Plussat: "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
Miinukset: "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

Plussat: "Everything was perfect! Thank you for a great experience!"

Plussat: "best comfy seat! best food best service! I will use japan airline again!"
Miinukset: "nothing"

Plussat: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."

Miinukset: "Flight delayed 1 hr."

Plussat: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."

Plussat: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Plussat: "Great vacation"

Plussat: "The small touches - the hot soup in the middle of the flight was nice and comforting, the crew were exemplary in their hospitality, the seat was easily the most comfortable Economy Class seat I've sat on."

Plussat: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Miinukset: "Nothing- I'd fly with them anytime."

Plussat: "Friendly staff"
Miinukset: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."

Plussat: "Service and polite staff."
Miinukset: "Not much space between the seats for my long legs."

Plussat: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Miinukset: "getting off"

Plussat: "The service was excellent and the seats were really comfortable"
Miinukset: "The food choice was a bit poor"

Plussat: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Plussat: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Plussat: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."

Plussat: "Wonderful crew..nice plane and comfortable seats!"
Miinukset: "No inseat power or usb on the monitor"

Plussat: "Flight attendants are really kind and patient."

Plussat: "Professionalism"
Miinukset: "Baggage Claim"

Miinukset: "Everything was excellent"

Plussat: "yes"
Miinukset: "lost baggage to Kathmandu"

Miinukset: "Terrible meal. Beef is tough. You cannot chew If off. Worst ever that I have ever had."

Miinukset: "Boarding by bus .... on time but departure delayed 45 mins ... I guess typical for China ..."

Plussat: "Crew was very good."
Miinukset: "Seats not as comfortable as most business class seats."

Miinukset: "Food"

Miinukset: "3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window"

Plussat: "I called the airline phone number many times but no one answered the call. I might not book the air ticket next because of this. Other than that, the overall service is good."
Miinukset: "The airline website is terrible and misleading. I paid for an extra long leg seat but chose a regular seat because the website didn’t indicate it clearly. I ended up losing my money and sat at the compact seat."

Plussat: "on time"
Miinukset: "it is short distance, it is fine for myself"

Plussat: "A lot of movies and good options to enjoy time while flying"

Plussat: "It’s simply a way to get from one airport to another. Everything is adequate minus the food."
Miinukset: "The food is really bad, and everything else is adequate for simple travel."

Miinukset: "Ko"

Plussat: "Meals and professional cabin crew."
Miinukset: "Seats and movies are due for an update."

Miinukset: "Baggage didn't come to HCMC on time. CS changed the schedule so the time was too tight to transit which caused lost baggages and unhappy experience."

Miinukset: "The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy."

Plussat: "Flight was on time."
Miinukset: "I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline."

Plussat: "The crew are nice."
Miinukset: "Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours."

Miinukset: "baggage didn't make it; will be delivered in 2 days"

Plussat: "The flight attendants are great, and doing their best in a broken system..."
Miinukset: "The airline is always late, and you will consistently miss connecting flights. They will do nothing to accommodate you, or make your wait for the next flight any better. They've lost my luggage on 30% of my flights with them. Also, the entertainment system and selection is dated, and the food is hit or miss."

Plussat: "Take off, landing, food"
Miinukset: "Can't use cellphone"

Miinukset: "We had to pick up our luggage in Urumqi and take it for rechecking to go on to PEK. Very poor. We were given a sticker to show that we were going to go on which I think was supposed to help us get through passport control faster. No one helped us even though we had stickers. We missed our flight to PEK and had to catch the next one. This caused us to miss our flight to LA. Not very happy. Why can't the luggage be transferred to the next flight instead of having to pick it up and recheck?"

Plussat: "Nothing"
Miinukset: "I fact that though I have Elite Plus status in the SkyTeam alliance I didn't have an upgrade and people who have no status were given upgrades!"

Plussat: "My first flight got delayed and they did delay my connecting flight, but I was rushed to catch the plane."
Miinukset: "Because of the delayed flight and getting a new boarding pass, my seat that I chose when I checked in was not available, but I guess that's to be expected. Leg space was completely non existent and it was very uncomfortable to sit when the person in front of you reclines all the way back. The food options were small and they ran out of most food items by the time they got to the back."

Plussat: "Flight left on time. Direct flight."
Miinukset: "Food is horrible. Aircraft cabin smells old and dirty. Staff not very friendly"

Miinukset: "The flight is to late to leave Shanghai and the people in the airplane all the time was angry with me and with bad face to give anything. I hope my fly to Canadian be different."

Plussat: "Overall I have 5 bc it wasn't airlines fault"
Miinukset: "Flight was delayed 2 hours"

Plussat: "There were unused economy comfort seats on the flight and we gratefully received a complementary upgrade."

Plussat: "Plane"
Miinukset: "Crew was not organised"

Plussat: "Punctual departure. Easiest way for me to fly from my hometown to New York, US"

Plussat: "my aisle seat was reasonably comfortable. we departed and left on time the stewardesses were polite and refilled my water glass 2 times"
Miinukset: "The food was awful. They gave us a box containing two rolls, ,some peanuts, a container of sweetened yogurt and a sweet gooey gelatinous item that was impossible to describe."

Plussat: "I've flown China Southern several times before and like the airline. Legroom is good, so is the service and the movie selection."
Miinukset: "I would like the food choices to be containing less fish as it's rather smelly in a contained space such as an aircraft. Otherwise it was a rather short flight so no complaints."

Miinukset: "Flight delayed 90 minutes. Poor communications in boarding area. No bi-lingual staff. Food consisted of a cup of yogurt, banana, and stale bread. Awful. Cabin crew was rude. Spouse's entertainment system did not work correctly."

Plussat: "Didn't check me through for my second leg, and I had a very short layover in Guangzhou. Luckily they let me skip the very long line at the immigrations/transfer counter to get my boarding pass. Flight itself left early and was pleasant."

Plussat: "The Flight from Guangzhou Baiyuin Airport to Manila was just 1:55 mins. It was quick & fast. My problem was my luggage which were not given priority in release in Manila airport considering that I was in Business Class. Other than that, everything else turned out fine."

Plussat: "I was worried about such a long night flight with an airline that I wasn't familiar with but they were extremely polite and helpful, the seats were comfortable and a great entertainment selection. To everyone who complained about the food... It was not bad, actually better than most airplane food I have had. And I didn't hear a single person have anything negative to say about it as they polished everything off!"

Miinukset: "Flight was cancelled, see above."

Plussat: "Food was good. Attendants were very pleasant and helpful. They kept us hydrated. Plane was spacious. Comfortable. Would use this airline again. Take off and landing was perfect!!!!!"

Plussat: "The comfort"
Miinukset: "Food choices were terrible"

Miinukset: "Hard to find help from crew when needed."

Plussat: "Extremely impressed with the service and comfort of the flight"

Plussat: "Warm washclothes & blankets were great!"
Miinukset: "Did not pass out enough water (apprx 2-3 cups) to stay hydrated for a 14 hr flight."

Plussat: "Nothing"
Miinukset: "Before boarding the plane we were loaded like cattle into these hot buses. For a good 15 minutes the bus did not move and got more and more crowded. Then when it did move the bus drive was making sharp turns and quick stops throwing people around in the but. It was extremely uncomfortable. When we landed in Guangzhou the same thing happened. There was only one bus for the entire plane - much too crowded. And the bus must ave been driving for over 10 minutes to get to the arrival gate. Then a 3rd time boarding the plane to Hanoi the same thing happened. Because of this I will never fly China Southern again. Also the food was terrible - soggy noodles with crumbs of beef. No taste."

Plussat: "Last-minute ticket available"
Miinukset: "Customer services really sucked! All the flight attendants don't even speak proper English and you cannot use any mobile devices or laptop during the flight, even if it's on airplane mode. Overall, I would suggest checking out other airline options before you pick this one."

Plussat: "the check in lady was very kind and was amazing. she was also the one who took our tickets during boarding. took away the stress of checking in luggage"

Plussat: "None."
Miinukset: "Confusing and lacking announcements/instructions. Crew cannot speak intelligible English. Flight was late over 4 hours and no food vouchers aside from hotel accommodation. No apologies received from Crew/staff from the major inconveniences throughout the flight."

Miinukset: "The boarding is caotic, the staff didn't communicate well about the delay, the plane is old, basically no entertainment, no USB charging, food was social"

Plussat: "The on-board staff was friendly. Wish I had more good things to say."
Miinukset: "Delays seem to be a hallmark of this airline. I could go on for pages about the lack of communication from this airline and how they made me have to stay in a hotel because of a delay, but the less said the better. What exactly are the qualifications for being a member of the SkyTeam? On-board entertainment? I just want TIMELY, safe and comfortable flights. Frills are nice, but not necessary, and do NOT make up for not consistently delivering these priorities. Not allowing the use of cell phones in airplane mode on-board was mildly inconvenient also. Having more than one bathroom on the planes would also be appreciated."

Miinukset: "The cabin staff had problems understanding my English, which caused problems with my special dietary requirements. The deplaning in Kanton was with busses and well, that's always a bit iffy."

Miinukset: "座位服务非常差，座位不能调整，非常辛苦！"