Etsi halvat lennot reitille Jakartasta $[81-Suomeen

Miinukset: "Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL."

Plussat: "Flight was typical."
Miinukset: "No direction for the connecting flight and no help to understand the connecting flights."

Plussat: "None"
Miinukset: "Crew was not very helpful"

Plussat: "Professional and friendly crew"
Miinukset: "Food quality from Jakarta is bad"

Miinukset: "Very professional and friendly crew. Food quality was excellent."

Miinukset: "Boarding took forever and flight was delayed"

Plussat: "I think Japan Airlines is the best airline."

Miinukset: "Great experience all around. Need to improve access customer service support."

Plussat: "crew was professional, attentive and polite"

Miinukset: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"

Plussat: "Easily upgrade to premium economy class"
Miinukset: "Some staff lack of basic english"

Plussat: "Polite crew, got our selected seats, clean"
Miinukset: "WiFi didn’t work"

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Miinukset: "Nothing. All was great"

Plussat: "Polite friendly and attentive Staff. From checking in to inflight."

Plussat: "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
Miinukset: "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."

Plussat: "Courteous and professional flight attendants"
Miinukset: "Long gap between meals. At least they could have provided juice or snacks in between meals"

Plussat: "Great service."

Plussat: "Wonderful crew!"

Plussat: "Great crew, good food selection."
Miinukset: "Everything was good"

Plussat: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Miinukset: "Nothing"

Plussat: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Miinukset: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."

Plussat: "food is above average."
Miinukset: "Cramped leg room for long flight"

Plussat: "Great meal compared to other local airlines. Comfortable."

Plussat: "The aircraft was excellent."
Miinukset: "The service could be bit more personal for a long 13 hour flight."

Miinukset: "Airplan so old and ac not work super hot."

Plussat: "Once again the service from the flight attendants was perfect."

Plussat: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Miinukset: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"

Plussat: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Miinukset: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."

Plussat: "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
Miinukset: "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."

Plussat: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Plussat: "The food was excellent and the stewardesses were extremely attentive and helpful."

Plussat: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Miinukset: "The meal and dessert were served at the same time. Too much food all at once."

Plussat: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Miinukset: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."

Plussat: "JAL used to be a premium airline like Korean Air"
Miinukset: "Now JAL is like American Air, just stuffing a greyhound full of souls."

Plussat: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Miinukset: "Headset was too big for me and kept skipping back."

Plussat: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."

Plussat: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Plussat: "Everything, from booking till landing"

Plussat: "Amazing customer service, flight attendants could not be more welcoming."

Plussat: "Comfort seat, decent food, polite service"

Plussat: "Boarding is efficient. Crew helpful and willing to please."
Miinukset: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Plussat: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Miinukset: "I did have any negatives on this flight"

Plussat: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Miinukset: "None"

Plussat: "Boarding!"
Miinukset: "Food was below standard."

Plussat: "Almost everything"
Miinukset: "Can't say because I was satisfied w/ my flight"

Miinukset: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Plussat: "Very cramped for business class, old equipment. Poor quality food."

Plussat: "JAL is by far my most favorite airline. Their service overall from check in to the cabin crew is excellent. They always make me feel special, very courteous and friendly."

Plussat: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Miinukset: "Better service from the crews."

Plussat: "The crew was excellent."
Miinukset: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."

Plussat: "New aircraft"
Miinukset: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."

Plussat: "Crew very polite and friendly"
Miinukset: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."

Plussat: "Overall, the staff was amazing, so as the food and cleanliness"
Miinukset: "The space between the seats in economic seat"

Plussat: "Food, service"
Miinukset: "The space"

Plussat: "Nothing special."
Miinukset: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Miinukset: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."

Plussat: "Friendly service and not a super crowded plane."
Miinukset: "In-seat entertainment was not working for me, and boarding process could be drastically improved."

Plussat: "Crew was attentive and made extra effort to meet special requests from passengers."

Plussat: "Crew is attentive to our needs"
Miinukset: "NA"

Plussat: "Singapore airlines never disappoints"

Miinukset: "Change the food menu, boring with the same menu"

Plussat: "Flight was very pleasant and enjoyable, on time for both departure and arrival."
Miinukset: "Meals were served rather slow as we were last for row 45 but there was insufficient time for us to finish the meal, collection of trays started in 5 minutes time"

Plussat: "Extra touches and super pleasant and courteous staff."

Miinukset: "Excellent service"

Plussat: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Miinukset: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."

Plussat: "More space then previous flights. Attendants very pleasant and helpful."
Miinukset: "Ran out of the food choices by the time they reached me. Had to make do with what was left."

Plussat: "Everything"

Plussat: "Seating was spacious, crew was attentive. Boarding was efficient."
Miinukset: "The food choice was not pleasing to me."

Plussat: "check in went smoothly. helper was friendly and helpful."

Plussat: "Brand new aircraft, excellent service and food"
Miinukset: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Plussat: "All"
Miinukset: "Too much stop over"

Plussat: "Entertainment system"
Miinukset: "Uncomfortable seats with no space, arrival at last gate"

Miinukset: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."

Plussat: "Easy online me check-in with proper notification & reminder. Attentive crews and good on board entertainmrnt. However, food wise just a good thumb up and not excellent coz we looking forward to see more variety of foods available on board"

Plussat: "great crew service. my first time flying with singapore airlines. they delivered!"

Miinukset: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Plussat: "Crew members were very friendly n helpful."

Plussat: "Seats, crew"
Miinukset: "Nothing else other than above"

Plussat: "Modern aircraft , nice crew"

Plussat: "Entertaiment"

Plussat: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Miinukset: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."

Plussat: "Service was nice."
Miinukset: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."

Plussat: "The service crew served us well. They are friendly and helpful"
Miinukset: "Too many Indian movies"

Plussat: "Excellent"
Miinukset: "All good"

Plussat: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Miinukset: "Nothing"

Plussat: "Helpful crew. Full food service!"

Plussat: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."

Plussat: "Helpful staff and a comfortable trip. A plus all the way around"

Plussat: "Efficient boarding and arrival"
Miinukset: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"

Plussat: "Service is very good."
Miinukset: "Too warm/hot inside the cabin throughout the flight."

Plussat: "evening meal was delicious"
Miinukset: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Plussat: "All went great"
Miinukset: "I liked all - end to end excellent service"

Plussat: "Crew and boarding were efficient"
Miinukset: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Miinukset: "Seats are tight and hard"

Plussat: "Overall very good."
Miinukset: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Plussat: "Excellent crew, efficient processes and overall relaxing"
Miinukset: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."

Plussat: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Miinukset: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."

Miinukset: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"

Plussat: "Very comfortable and enjoyable flight"

Miinukset: "Food"

Plussat: "Crew was good"
Miinukset: "Tvs don’t work. Uncomfortable seats"

Miinukset: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Plussat: "Easy and efficient boarding process, great Tv episodes selection"
Miinukset: "Staff was slow to remove plates after eating"

Plussat: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The comfort of the plane"
Miinukset: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Plussat: "Very packed and no leg space"

Plussat: "wanted an isle seat because of back issues and was arranged without any hassle."
Miinukset: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."

Miinukset: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Plussat: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Miinukset: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Plussat: "The food"
Miinukset: "No tv monitors or any entertainment"

Plussat: "The trip was very comfortable and food suited me"

Plussat: "The crew were nice and very helpful. Vegeterian meal was great"
Miinukset: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Miinukset: "It was too cold in the plane."

Miinukset: "Small chairs"

Plussat: "Food and flight attendants were excellent in Business Class"
Miinukset: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Miinukset: "Snacks and drinks could be betteri"

Plussat: "The plane had everything I could want."
Miinukset: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Plussat: "On business class, so service was extraordinary"

Miinukset: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."

Plussat: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Miinukset: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Miinukset: "Transit 9 hours without hotel"

Miinukset: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."

Plussat: "process quick and efficient"
Miinukset: "average seats"

Plussat: "Food, entertainment options, comfortable seats, warm blankets"

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Miinukset: "My suitcase was broken"

Miinukset: "N/A"

Miinukset: "The seats were very uncomfortable. Food was less than mediocre."

Plussat: "The Qatar crew was great and the entertainment was on point."
Miinukset: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

Plussat: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Miinukset: "The alcoholic drinks on the craft had to be banned for sack of God"

Plussat: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Miinukset: "No internet and the food was mediocre at best."

Plussat: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Miinukset: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Few selection of food."

Plussat: "Everything from courtesy, to very good food, and a clean flight."
Miinukset: "Noothing"

Miinukset: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Plussat: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Miinukset: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."

Miinukset: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Plussat: "I had aisle chair on a Moscow to Doha leg"
Miinukset: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"

Plussat: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Miinukset: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"

Plussat: "Generally ok but not as good as other Middle East carriers"
Miinukset: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Plussat: "Service & cleanliness."
Miinukset: "Nothing I remember."

Plussat: "food and courtesy of the staff"
Miinukset: "nothing"

Plussat: "Crew"

Plussat: "Respect the scheduel and well organize."

Miinukset: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Miinukset: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."

Plussat: "Great flight crew"
Miinukset: "Nothing, everything just right"

Plussat: "Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant."
Miinukset: "Food wasn't overly great."

Plussat: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Miinukset: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"

Plussat: "Amazing crew!! Lots of entertainment options. Food decent. Better than on trip from Seattle to Dubai. Check in Bathrooms kept clean on long flight We were encouraged to walk around"
Miinukset: "Boarding cumbersome We left Dubai late and arrived Seattle late. It was a little g flight already and the extra seat time of the delay was difficult."

Miinukset: "Services of crew very poor specially onboard services in business class"

Plussat: "Great crew, excellent legroom"

Plussat: "Crew and services were amazing. The seats and seating arrangement including all amanities are excellent."
Miinukset: "Lounge at Ahmedabad airport is way undersized and below average expextations in terms of furniture, food and beverages and quality of service."

Plussat: "Crew was very nice"
Miinukset: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Plussat: "The flight was on time and the crew was nice."
Miinukset: "The entertainment options and food were outdated and very much unpleasant."

Plussat: "Emirates really knows how to treat customers"
Miinukset: "Flight was long"

Plussat: "For a 15 hour flight the crew made it comfortable"
Miinukset: "The restrooms were non functional by the end of the flight"

Plussat: "the crew are nice"
Miinukset: "food limited selection"

Plussat: "Food was good when we got it."
Miinukset: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."

Plussat: "entertainment"
Miinukset: "food and luggage restrictions. Only one carry-on"

Plussat: "The food and the ICE video center"
Miinukset: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."

Plussat: "Footrest would make the flight just perfect."
Miinukset: "No footrest. Makes it a little uncomfortable for short people."

Miinukset: "No Bassinet provided. Staff was not friendly One of them was very rude. Food was not good. Couldn't get a vegetarian food"

Plussat: "Everything from the plane, crew service and timing. Excellent"

Plussat: "The food was good for economy"
Miinukset: "My seat was about 70% of the size of a normal one. It gave me back pain and shoulder pain as the wall encroaches into the seat space. Do not under ANY CIRCUMSTANCES take the window emergency exit seats. They charge you extra but don’t warn you that they are tiny. I am of relatively normal (althletic) build not overweight or unusually tall etc. They initially told me there were no other free seats so I ended up sat on the floor. Turns out there were free seats. They lied."

Miinukset: "baggage policing"

Plussat: "The flight updates, services (meals and refreshments)"

Miinukset: "it was late and it was not informed until we all sat."

Plussat: "Everything"
Miinukset: "No"

Plussat: "The movie selections, and really nice lighting on board."

Plussat: "boarding was organized"
Miinukset: "not enough time for changing flights, had to run to other terminal"

Plussat: "Good but not great."

Plussat: "Start scurty things with people who has short time to the next flight"

Plussat: "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
Miinukset: "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."

Miinukset: "There was no vegetarian food."

Plussat: "Flight was good for a shorter range"

Plussat: "Good welcome and feeling comfort and safe and good lunch"
Miinukset: "Nothing"

Plussat: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"

Plussat: "Nice trip"
Miinukset: "Every thing"

Miinukset: "Hard to hear the announcements."

Plussat: "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."

Plussat: "Streamlined flight compared to Boston to Dubai flight. Still very pleasant staff"
Miinukset: "Seats not as comfortable as possible in coach"

Plussat: "Service is fantastic and all the amenities. They pretty much think of everything. The warm towels at the end of the flight, the travel bag for the long international trips were perfect. The staff is very welcoming and helpful and we were in economy so I can only imagine what it must be like in First Class! Also the free entertainment is phenomenal- wide range of choice. We also enjoyed the outside cameras that help you see views from the outside. Pretty cool!"
Miinukset: "Little more leg room. When the chair in front of younreclines ot gets a little tight."

Plussat: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
Miinukset: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."

Plussat: "Everything was great. I didn't want to get off the plane."
Miinukset: "Nothing"

Plussat: "Good movie selection Comfortable seats"
Miinukset: "No internet Food was not tasty"

Plussat: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."

Plussat: "lovely crew"
Miinukset: "no complaints"

Miinukset: "The Business Class seats on the 777 are very narrow. Boarding the plane was tedious as it was far from the terminal and we had a long wait on the bus."

Plussat: "Crew members including. Ground staff were good. Food & Entertainment nice."
Miinukset: "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."

Plussat: "It was a nice flight"

Plussat: "The stewards were really fantastic, and what started out as a delay because of air traffic control, wound up landing on time. Really smooth flight."

Plussat: "Timing is good flight quality is good"
Miinukset: "The food was not that good Seat in boing 777-300 very small and you never feel comfortable in economic class"

Miinukset: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."

Miinukset: "Food and Hospitality is really good"

Plussat: "Everything from check in to arrival"
Miinukset: "Food , if you serve Indian food it should comes with chapati and not bread bun."

Plussat: "Comfortable seats"
Miinukset: "Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?"

Plussat: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"

Plussat: "Crews are friendly"
Miinukset: "Delays should be reduced"

Plussat: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Miinukset: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."

Miinukset: "It was ok"

Plussat: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Miinukset: "Phone check-in until 1 hr before departure would’ve been helpful."

Miinukset: "New Aircraft with more seating space"

Plussat: "The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!"

Plussat: "On time smooth flight"

Plussat: "Void Jancok"
Miinukset: "Void Jancok"

Plussat: "Checkin process very smooth"
Miinukset: "Boarding process, and gate assigned is quite far .."

Plussat: "Despite a short delay fo boarding, everything's just great!"
Miinukset: "a short delay on boarding"

Plussat: "Fast boarding"
Miinukset: "Food is low quality. Nothing special."

Plussat: "I LOVED the Flight Attendants' uniforms. Smile!"

Plussat: "On time"
Miinukset: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Plussat: "As above"
Miinukset: "Nothing"

Miinukset: "I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses"

Plussat: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Miinukset: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."

Miinukset: "The flight was on time, everything on schedule. Everything was good"

Plussat: "The boarding procedure from CGK T3 is pretty smooth and good!"
Miinukset: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Plussat: "Boarding on time, efficient flight, handled well, on time at destination."
Miinukset: "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."

Miinukset: "Plane was delayed"

Plussat: "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Miinukset: "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"

Plussat: "The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room."
Miinukset: "There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever."

Plussat: "Excellent and plentiful food."
Miinukset: "Limited storage in business class seat"

Plussat: "Great experience, friendly staff, great food. (I travelled business class)."
Miinukset: "Boarding started late. Needed to wait quite some time in the corridor, without further explanation. Likely because of a rain leakage, but there was staff, who could have explained it."

Plussat: "The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short."
Miinukset: "There was no in-flight entertainment, but like I said it was ok since it was a short flight."

Plussat: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Miinukset: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Plussat: "Beautiful NEW Terminal at Jakarta!, but Plenty of food outlets. Waiting areas are very large and accommodating. Security area is large and extremely efficient in processing passengers. Security personnel were friendly."
Miinukset: "Due to the enormous inside volume it is impossible to maintain a pleasant air temperature. It's nearly impossible to hear any announcements due to the extremely poor acoustics. The large open spaces and ceramic tile floors aren't conducive to hearing anything! No announcement to the departure time as we were already 20 minutes past the established boarding time as indicated on the boarding pass. I was sitting quite close to the check-in counter and was able to decipher that the boarding process was going to happen soon, so I took a position in the line without any announcement."

Plussat: "good"
Miinukset: "-"

Plussat: "GA always Great"

Plussat: "I had low expectations and the entire process felt like flying in the states but with much better food!"

Plussat: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Miinukset: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Plussat: "bagus"
Miinukset: "bagus"

Plussat: "Good service, clean plane, friendly staff"
Miinukset: "Very small amount of food, no refill on drinks!"

Plussat: "Gr8 service on land and air way to go Garuda"

Plussat: "One thing that i love about garuda indonesia is their service"
Miinukset: "The entertainment system need more variation"

Plussat: "Nothing"
Miinukset: "Staffs separate seat from parent and kids. Crazy."

Plussat: "In Indonesia you fly Garuda not because it is cheapest, but because it has generally the best ontime record"

Miinukset: "Departure gate changed over boarding time. The waiting gate was hot"

Plussat: "Pretty on time"
Miinukset: "The food is bad"

Plussat: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Miinukset: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Plussat: "The crew are polite."
Miinukset: "Insufficient information about boarding , no announcement. No information screen. The food was a bit strange."

Miinukset: "Sin-Jkt Fish with Rice: rice was very salty"

Plussat: "Garuda has come a long way to be voted as worlds best cabin. I'm impressed by the service and the food. It certainly has improved. Certainly will fly again with them."
Miinukset: "The only negative feedback was the transit in Depansar whereby luggages have to be claimed when transferred from international to domestic terminal. This is cumbersome and time consuming. As luggage have to be check on again. I do hope they will have auto self transferred in the near future."

Plussat: "The staff, on time departure and everything was friendly."
Miinukset: "Nothing"

Plussat: "Crew was friendly and professional"
Miinukset: "The boarding area at Jakarta airport was so too small and didn't have enough seats. Many had to stand. Lacking class."

Plussat: "Professional and Excellent Customer Service"

Plussat: "Cabin Crew is friendly and professional"

Plussat: "Wonderful service"