Etsi halvat lennot reitille Indonesiasta $[81-Suomeen

Miinukset: "Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL."

Plussat: "Flight was typical."
Miinukset: "No direction for the connecting flight and no help to understand the connecting flights."

Plussat: "None"
Miinukset: "Crew was not very helpful"

Plussat: "Professional and friendly crew"
Miinukset: "Food quality from Jakarta is bad"

Miinukset: "Very professional and friendly crew. Food quality was excellent."

Miinukset: "Boarding took forever and flight was delayed"

Plussat: "I think Japan Airlines is the best airline."

Miinukset: "Great experience all around. Need to improve access customer service support."

Plussat: "crew was professional, attentive and polite"

Miinukset: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"

Plussat: "Easily upgrade to premium economy class"
Miinukset: "Some staff lack of basic english"

Plussat: "Polite crew, got our selected seats, clean"
Miinukset: "WiFi didn’t work"

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday"
Miinukset: "Nothing. All was great"

Plussat: "Polite friendly and attentive Staff. From checking in to inflight."

Plussat: "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
Miinukset: "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."

Plussat: "Courteous and professional flight attendants"
Miinukset: "Long gap between meals. At least they could have provided juice or snacks in between meals"

Plussat: "Great service."

Plussat: "Wonderful crew!"

Plussat: "Great crew, good food selection."
Miinukset: "Everything was good"

Plussat: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Miinukset: "Nothing"

Plussat: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Miinukset: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."

Plussat: "food is above average."
Miinukset: "Cramped leg room for long flight"

Plussat: "Great meal compared to other local airlines. Comfortable."

Plussat: "The aircraft was excellent."
Miinukset: "The service could be bit more personal for a long 13 hour flight."

Miinukset: "Airplan so old and ac not work super hot."

Plussat: "Once again the service from the flight attendants was perfect."

Plussat: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Miinukset: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"

Plussat: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Miinukset: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."

Plussat: "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
Miinukset: "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."

Plussat: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Plussat: "The food was excellent and the stewardesses were extremely attentive and helpful."

Plussat: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Miinukset: "The meal and dessert were served at the same time. Too much food all at once."

Plussat: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Miinukset: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."

Plussat: "JAL used to be a premium airline like Korean Air"
Miinukset: "Now JAL is like American Air, just stuffing a greyhound full of souls."

Plussat: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Miinukset: "Headset was too big for me and kept skipping back."

Plussat: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."

Plussat: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Plussat: "Everything, from booking till landing"

Plussat: "Amazing customer service, flight attendants could not be more welcoming."

Plussat: "Comfort seat, decent food, polite service"

Plussat: "Boarding is efficient. Crew helpful and willing to please."
Miinukset: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Plussat: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Miinukset: "I did have any negatives on this flight"

Plussat: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Miinukset: "None"

Plussat: "Boarding!"
Miinukset: "Food was below standard."

Plussat: "Almost everything"
Miinukset: "Can't say because I was satisfied w/ my flight"

Miinukset: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Plussat: "Very cramped for business class, old equipment. Poor quality food."

Plussat: "JAL is by far my most favorite airline. Their service overall from check in to the cabin crew is excellent. They always make me feel special, very courteous and friendly."

"Seats were old and lanky. Food was bad, we got sick."

Miinukset: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"

Plussat: "The crew did a great job."

Plussat: "Very comfortable and enjoyable flight"

Miinukset: "Food"

Plussat: "Crew was good"
Miinukset: "Tvs don’t work. Uncomfortable seats"

Miinukset: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Plussat: "Food was good and crew"
Miinukset: "Old aircraft from Doha to Dhaka."

Plussat: "Easy and efficient boarding process, great Tv episodes selection"
Miinukset: "Staff was slow to remove plates after eating"

Plussat: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The comfort of the plane"
Miinukset: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."

Plussat: "Very packed and no leg space"

Plussat: "wanted an isle seat because of back issues and was arranged without any hassle."
Miinukset: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."

Miinukset: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Plussat: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Miinukset: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Plussat: "The trip was very comfortable and food suited me"

Plussat: "The crew were nice and very helpful. Vegeterian meal was great"
Miinukset: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Miinukset: "It was too cold in the plane."

Miinukset: "Small chairs"

Plussat: "Food and flight attendants were excellent in Business Class"
Miinukset: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Miinukset: "Snacks and drinks could be betteri"

Plussat: "The plane had everything I could want."
Miinukset: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Plussat: "On business class, so service was extraordinary"

Miinukset: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."

Miinukset: "Transit 9 hours without hotel"

Plussat: "process quick and efficient"
Miinukset: "average seats"

Plussat: "Food, entertainment options, comfortable seats, warm blankets"

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Miinukset: "My suitcase was broken"

Miinukset: "N/A"

Miinukset: "The seats were very uncomfortable. Food was less than mediocre."

Plussat: "The Qatar crew was great and the entertainment was on point."
Miinukset: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

Plussat: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Miinukset: "The alcoholic drinks on the craft had to be banned for sack of God"

Plussat: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Miinukset: "No internet and the food was mediocre at best."

Plussat: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Miinukset: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Few selection of food."

Plussat: "Everything from courtesy, to very good food, and a clean flight."
Miinukset: "Noothing"

Miinukset: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Plussat: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Miinukset: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."

Miinukset: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Plussat: "I had aisle chair on a Moscow to Doha leg"
Miinukset: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"

Plussat: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Miinukset: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"

Plussat: "Generally ok but not as good as other Middle East carriers"
Miinukset: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Plussat: "Service & cleanliness."
Miinukset: "Nothing I remember."

Plussat: "food and courtesy of the staff"
Miinukset: "nothing"

Plussat: "Crew"

Plussat: "Respect the scheduel and well organize."

Miinukset: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

"Great: service, food, embark, deplane Not great: constant, very long announcements Terrible: seat comfort"

"The flight didn’t even happen."

"Service is excellent. The boys lanes are all old and outdated, that’s after 6 different flights. Food is ok, but definitely Turkish food. You must ask for alcoholic beverages, it is not given readily. We had a 14 hour layover and supposedly an overnight hotel was provided. That turned out to be a 3 hour fiasco at midnight which TA did not make easy or offer assistance."

"Good"

Miinukset: "Please improve food. Same cold sandwich was given again and again. There was no tea, coffee, cold drink, fruit or chocolates. The menu was very bad. We are disappointed with food."

Miinukset: "Tv and food"

Miinukset: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Miinukset: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"

Plussat: "My seat didnt recline so i wasnt feeling comfortable"

Miinukset: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Plussat: "Great options to watch on tv."
Miinukset: "Flight was late, horrible process at gate of checking passports and items. Should not happen during a layover. This process should take place when checking in."

Plussat: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Plussat: "Good food, good crew, free beer"
Miinukset: "Late by 20 minutes. Touchscreen is starting to go out."

Plussat: "All around quality Airline..."
Miinukset: "Redundant security checks, even at the gate area!"

Plussat: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Plussat: "The food was excellent!"
Miinukset: "The website had lots of glitches and made it difficult to check-in."

Plussat: "Everything- hot moist wash rags & overnight kit were luxury touches."

Plussat: "Food and entertainment"
Miinukset: "They ran out of select drinks on the plane. Boarding was a pain!!! They had the longest security checks, and it was extremely chaotic. Seating was crowded."

Plussat: "Crew was good"
Miinukset: "Seats on the way to Istanbul were extremely small. One of them was broken and did not recline. Food was not good."

Plussat: "Flight was good"
Miinukset: "There should be more snacks during the long flight. Only one item was available and it was located in the rear of the plane. It was difficult for senior citizens to avail this service."

Plussat: "The seats reclining not only the back. The food very tasty."
Miinukset: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Plussat: "In flight service and food was excellent."
Miinukset: "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Plussat: "Meal service on a short flight"
Miinukset: "This was a connection flight to telaviv, but I still had to go through security again. On top of that, once through security there was no food or drinks available while waiting to board."

Plussat: "The crew was excellent, the food good."
Miinukset: "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Plussat: "Free upgrades are great, unfortunately rare."

Miinukset: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"

Plussat: "I really liked the whole experience and would only highly recommend Turkish airlines"

Plussat: "Turkish airlines is the only airlines I fly with for many reasons. Their quaility is a lot better than most of the airlines out there. ( I've flown with many) Although it does tend to be a little bit more expensive it's deffinetly worth it in my opinion."
Miinukset: "However, unfortunately I have noticed a decline in their service. The food was not as great as it usually is. I had salmon and it was very dry. With the amount of money given to the flight they could have paid attention to it more. It also happened to be my birthday on the flight and my friend who was flying with me called the airlines to ask if there was anything special that can be done. Happily they said that they did do celebrate birthdays and anniversarys. Sadly though nothing was done. Overall was it horrible I would say no but they are starting to loose quality"

Plussat: "Friendly and attentive staff. Timely take of."
Miinukset: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "We passed through 5 layers of security and still had a security threat on the airplane. After re-searching everyones bags and seats we finally departed 2.5 hours late. If there is a threat take everyone OFF the airplane. Nobody wanted to be there for the search. Pull us off and bring the dogs on"

Plussat: "Turkish flights are consistently comfortable, service is good."
Miinukset: "I purchased a flight during the day, but ended up on a red-eye anyway."

Plussat: "Great staff!!"
Miinukset: "N/A"

Plussat: "I liked it that I was able to check in online and choose my seat."
Miinukset: "My trip from Zurich to Istanbul would have been okay if it weren't for the screen that was not working. It did not work and I hated not having to do anything else besides eat and sleep."

Miinukset: "For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat."

Miinukset: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."

Plussat: "The service was good, the food was good. No complaints"

Plussat: "Friendly workers"
Miinukset: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"

Plussat: "It got me to the next airport alive"
Miinukset: "There was not much to watch on tv and not enough alcohol"

Plussat: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"

Plussat: "Same problem coming back, my flight IST to IAD missed because my my layover was only one hour, and when I got the desk of my connecting flight, I was not allowed to board, even though there were last few passengers were still moving to the plane. This time I had to spend another 8 hours on IST."
Miinukset: "I would have like quite a few things, but delays which were not uncontrollable ruined my whole trip"

Plussat: "Flight timing and the crew were excellent"
Miinukset: "None"

Miinukset: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."

Plussat: "THE CREW"
Miinukset: "TIME FROM ONE TERINAL TO OTHER TERMINAL TOO SHORT"

Plussat: "very nice flight."
Miinukset: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Plussat: "Excellent service and food."
Miinukset: "None"

Plussat: "Breakfast"
Miinukset: "Old-style video screen and console"

Plussat: "The crew, the food and all the amenities including the entertainment"
Miinukset: "Security at boarding resulted in delays and overcrowding of the area with long lines"

Plussat: "On one of the flights I had no one next to me, so I could be more comfortable. I feel great when that happens. Also, the food is always great and the staff very friendly. You are my favourite airline. Lizzie"