Etsi halvat lennot reitille Lontoosta $[4322-Lappi

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "The blueberry juice was good!!"
Miinukset: "Sitting by the bathrooms. There weren’t even pretzels."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Miinukset: "I liked it all."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "Not offered a beverage ."

Plussat: "Nice crew"
Miinukset: "old plane, not clean, flight delayed not airlines fault"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Miinukset: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Plussat: "Made up some of lost time from delayed departure"
Miinukset: "Seats cramped"

Plussat: "Bulkhead seat Good choice of movies"
Miinukset: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Miinukset: "No TSA pre check"

Plussat: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Miinukset: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."

Plussat: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Miinukset: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"

Miinukset: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Miinukset: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."

Miinukset: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."

Plussat: "Good service...."

Plussat: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."

Plussat: "everything was ok."
Miinukset: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."

Miinukset: "I am 6'1" tall. Seats were designed for 5'1" persons."

Miinukset: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."

Plussat: "Crew were friendly, helpful and efficient Entertainment was very good, especially on outgoing flight"
Miinukset: "Broken a/c on one flight, sweating buckets No leg room at all on outgoing 747 Disgusting smelly BO passenger on return flight"

Miinukset: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"

Plussat: "Polite and helpful crew and great entertainment systems."

Plussat: "The inflight movie selection."
Miinukset: "The uncomfortable chair."

Miinukset: "Never picking up garbage (telling us the next crew will do that) The cabin a mess. NO LEG ROOM. Terrible."

Plussat: "Service was great"

Plussat: "Everything"

Plussat: "Clean plane, nice crew. I'm a very happy and relaxed traveler"

Plussat: "Flights were on BA not Finnair"
Miinukset: "Ba website did not work properly."

Plussat: "The crew is nice"
Miinukset: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Miinukset: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Plussat: "Great and friendly crew"
Miinukset: "In-flight system had some problems and seats seemed a bit uncomfortable"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plussat: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Miinukset: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Plussat: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Miinukset: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Miinukset: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Plussat: "The seat was very comfortable."
Miinukset: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Plussat: "Great newer plane, great service!"

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Plussat: "Food"
Miinukset: "Entertainment"

Miinukset: "Not to be late ,and not to loose my luggege"

Plussat: "Flight was in time"

Plussat: "Fantastic Crew!"
Miinukset: "Seats are comfortable but tight."

Miinukset: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plussat: "No extra charge for simple refreshments."

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Miinukset: "Na"

Plussat: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Miinukset: "Leg space."

Plussat: "Nothing"
Miinukset: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Plussat: "Absolutely everything perfect."
Miinukset: "Through my own fault I ordered a different seat instead of window seat. :)"

Plussat: "Food was Fantastic, Air France the Best on Air."

Plussat: "That flight have been short"
Miinukset: "Fly attendants have been in hurry when they served snack"

Plussat: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Miinukset: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Plussat: "Hospitality of the flight attendants"
Miinukset: "Toilets could hv been cleaned more often"

Miinukset: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Miinukset: "only there were del;ay at JFK"

Plussat: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Miinukset: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Plussat: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Miinukset: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Plussat: "Crew was great."
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Miinukset: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Miinukset: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Plussat: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Miinukset: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Plussat: "Crew was great"
Miinukset: "Not enough food"

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Miinukset: "There is nothing I did not like."

Plussat: "Free drinks and snack!"
Miinukset: "Nothing"

Plussat: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Miinukset: "The wi-fi did not work on our flight"

Plussat: "Crew"
Miinukset: "No entertainment or usb plugsto charge."

Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."

Plussat: "All female crew in the cockpit - awesome."
Miinukset: "Non reclining seats"

Plussat: "Croissants instead of pretzels was a nice change of snack"
Miinukset: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Plussat: "The plane is roomy and bright"
Miinukset: "N/A"

Plussat: "Worst travel experience of my life"
Miinukset: "Everything"

Plussat: "Cabin crew were competent"
Miinukset: "Over three hours late in taking off"

Miinukset: "No entertainment"

Plussat: "same as above"

Miinukset: "No connecting flight available. No notification of problem till check-in. INEXCUSABLE!"

Plussat: "USB ports"
Miinukset: "Nothing"

Miinukset: "Preordered meal was terrible"

Plussat: "What is there to like?"
Miinukset: "Delayed multiple times then cancelled the next day,"

Plussat: "All"
Miinukset: "Only graded one star for last two as short ball NA"

Plussat: "Plenty of lavatories"
Miinukset: "Food cost extra and it was horrible"

Miinukset: "Flight crew didn’t ask anyone if they wanted a drink for the whole 10+ hrs unless they had pre purchased food."

Plussat: "Entertainment"
Miinukset: "The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this."

Miinukset: "We were diverted to Dulles because of weather, which is no one' fault, of course. We were assured on the flight that there would be buses ready to take us to New York or accommodation for us if the roads were too dangerous. We went through immigration and were greeted by a resounding silence on the part of Norwegian. No representative, no message, no announcement, no luggage, which we STILL have not received a week later. All efforts to get in touch with Norwegian were fruitless. Never, never, never will I give them my business again."

Plussat: "Good aircraft. USB plug @ every seat."
Miinukset: "Boarding was late& a little disorganized"

Plussat: "Boarding was good. Flight was ontime. Lots of movies for entertainment."
Miinukset: "Over 11 hours flight should at least give us a free drink. Tickets are discounted but still not that cheap! Everything has to be purchased! Flight attendends on board are not very friendly, offer to help, or with a smile!"

Plussat: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Miinukset: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."

Plussat: "Quick flight. Good entertainment Quite spacious Quick boarding."
Miinukset: "Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced."

Miinukset: "On an international flight, one would expect at least a meal to be included. But you had to pay, and had to prebook. So without that knowledge I had to overpay for some very basic snacks. Also had to pay to choose a seat and for checking a bag. I've never had to pay for any of this on an international flight before. Tray tables were miserably low too, and I'm not a large person by any means. They hit my lap and left me no room to adjust. Very uncomfortable flight all around."

Plussat: "Flight was on time."
Miinukset: "I didn’t realize the airline charges for EVERYTHING! Flight staff was not friendly. We were rarely acknowledged or asked if we needed anything. I will be looking at traveling with other airlines, ones that at least don’t charge me $60 for one bag."

Miinukset: "I wouldn’t fly Norwegian again! Poor service!!!!"

Miinukset: "Terrible meals. Waste of my money."

Miinukset: "I fly routinely for work including internationally. I have always been able to carry on 2 pieces of hand luggage -- 1 small rolling bag and a personal messenger bag. I was surprised upon my return flight to be told I had to check one of my bags because their combined weight > 10kg. There was no problem with me having both bags for carryon during my departing flight. The return flight wasn't even half full, so there was plenty of cabin space for my rolling bag. Instead, this was a ridiculous policy of Norwegian so that they could ring some money out of me. I doubt I will fly with them again."

Plussat: "Modern, clean plane (Dreamliner); and fuss-free experience. Definitely good value for money."
Miinukset: "Seriously poor leg-room for a transatlantic flight. If you're going to sell food on board. Make the most of the opportunity and ensure it's decent quality?! Options are limited and quality is noooot good."

Plussat: "The comfortable seats"
Miinukset: "Being separated from my friend across an aisle"

Plussat: "Price"
Miinukset: "all good"

Miinukset: "I found a caterpillar in my salad. Glad I saw it before I ate it!"

Plussat: "The flight was on a nice modern 767, clean and I was lucky as a tall person I had no one next to me. So I was relatively comfortable. Tickets for a flight from London to JFK were very cheap. USB port to keep phone charged was nice, but whats the point with no WiFi available?"
Miinukset: "I felt this was a bait and switch offer. Cheap price offered, but no checked in baggage included nor any food and drinks or snacks. NOTHING. Flight attendants basically ignore you the whole flight unless you purchase on the flight or in advance. Very poor choice of movies, all old movies. And no WiFi whatsoever. All of these are major inclusions on trans-Atlantic flights, and were not visible when purchasing this flight. I thought it sounded too good to be true. To be honest, if this were all included up front, I couldve brought on-board food and drink for the flight. I dont like being nickel and dimed on everything. Charging over $50 for a checked in bag is ridiculous. At least if it were for $25 like every other flight, I wouldnt of minded."

Plussat: "Beautiful new Dreamliner. Food was ok. Cabin service was attentive and friendly. LAX to LGW crew far better than return trip but overall great service. Entertainment was good but more of a selection on other carriers."
Miinukset: "Only real complaint is that the premium/business passengers don’t get luggage preference. Part of the perk of premium should be exiting passengers off the aircraft first, which they don’t do, and your luggage should come out of baggage claim first but they don’t tag it separately."

Miinukset: "Terrible airline, kept us on the plane for 30 minutes after we had landed"

Plussat: "Norwegian airlines is amazing. Flight from London to seattle on the new 787 was so comfortable. Norwegian air runs a well run, clean, accommodating airlines. The food was good and the service excellent. The selection of movies want that great. It was either kids or violence. But over all loved the flight. Will definitely fly norwegian air again"
Miinukset: "Better selection of movies. Something between animated and violence"

Plussat: "The staff was really nice, and when my husband's tv screen wasn't working they made sure to reboot it several times, until it did."
Miinukset: "I have never been on an international flight where they made you pay for food and water. They, in fact, won't stop the beverage cart for you unless you've paid for a meal package. When I booked my flight there was no option to opt in nor out of any meal package. I called the airlines 48 hours in advance, and they told me that, in order to pay for a meal package I would have to have called at least 72 hours in advance. Also the flight had no vegetarian hot meal options, which sucked for me. I was appalled that you had to pay for, even, water!!!!"

Plussat: "The Dreamliner is a decent plane. Food was okay for airplane food."
Miinukset: "Temperature control is wacky - too hot then too cold, entertainment never seems to change or update"

Plussat: "Newer planes"
Miinukset: "Paid extra to pick seats. Not to pick a better seat but just to pick any seat ahead of time so family could sit together-like a lot extra! Not good Norwegian. Paid extra for food. Not clear on site so didn't know that even on long trip overnight, you get nothing to eat or drink- not even water- unless you order it ahead online and pay OR order it on board and pay. And if you didn't order any food or extras, the crew pretty much ignored you like you werent there not good Norwegian Paid extra for baggage-and a lot! Sizes/weighs allowed for baggage is less than American air carriers and they charge you per kg for overage."

Plussat: "Left on time, arrived on time. good movie options."
Miinukset: "No blankets, sleep masks or pillows on a 7 hr flight. Flight attendants were not the most accommodating."

Plussat: "Clean flight, no drama, departed and arrived within 30 min. of schedule. The lighting changes really did help avoid jet lag on a 10 hour flight. Some food was delicious, other not so much."
Miinukset: "It was not clear from the boarding pass what services were included (checked bags, food). I was served food in one direction and not the other. The pass said "checked bags" but didn't say there was a charge. I was told at baggage check that I could take my bag as a carry-on, but they were going to make me check it when I got to the gate (we negotiated a compromise, and they were courteous about it)."

Plussat: "Bigger windows, better storage, and the cabin pressure meant no jet lag. Cabin attendants were great. Amazing!"
Miinukset: "Other passengers: I can't believe how rude people are these days. No fault of Norwegian, though!"

Miinukset: "Showed up to my flight an hour before and was told I was late and booking closed... was told by another airline three hours later that an hour before I was able to change my flight for another time but was never told by Norwegian airlines employee. Not only did I pay $542 for a flight home that I actually never was on but had to pay an additional $1400 to get back home and getting home the following day. I would like a refund of my $542 since I was told the wrong information and was on time for boarding."

Miinukset: "Terrible trip. Didn't take off until three hours later than scheduled. Very displeased"

Plussat: "I loved this comfortable, clean, flight. Best airplane meal I have ever eaten! Loved being able To place order on demand. Service was friendly fast and the bathroom was the largest I have ever been in."
Miinukset: "I would have liked the seats to recline more. I sat in a very economic seat where you could hear the toilets. But it was a economic seat"

Miinukset: "Late departure and terrible customs in Oakland."

Miinukset: "We had to wait for over an hour to get our bags"

Plussat: "Great plane and good food. Onboard service was good. Boarding agent needs to be fired."
Miinukset: "Rude boarding agent picked on people he didn't like and made exceptions for others"

Plussat: "Food"
Miinukset: "Seat space"

Plussat: "Boarding by seat number made boarding go smooth"

Plussat: "Comfortable and easy."

Plussat: "The 787 dreamlike is great"

Plussat: "On time and very nice attendants very clean cabins"

Plussat: "Flight schedule, efficiency, friendly staff"
Miinukset: "cleanliness under the seats, Limited entertainment movie varieties better boarding process."

Plussat: "Plenty of great movies to watch"
Miinukset: "Could have had a little more leg room."

Plussat: "I loved it"