Etsi halvat lennot reitille Norjasta $[81-Suomeen

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Miinukset: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."

Plussat: "Great food. Nice staff."
Miinukset: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Miinukset: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Plussat: "Since I was traveling with a child we were borded first"
Miinukset: "The seats weren’t the most comfortable"

Miinukset: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Plussat: "flight attendant found me a seat away from the screaming babies."
Miinukset: "I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Didn't like the fruit dish or the liverwurst type meat."

Plussat: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Miinukset: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."

Plussat: "Everything was fine except for the comfort."
Miinukset: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Plussat: "We were treated very well by all staff. Very nice crew"

Miinukset: "Very hot throughout the entire flight."

Plussat: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Miinukset: "NA"

Plussat: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Miinukset: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"

Miinukset: "Crew at Newark airport unpleasant and dismissive."

Plussat: "Lufthansa and SAS. A great combination."
Miinukset: "Nothing to not like."

Plussat: "Overall great and on time !"

Miinukset: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."

Plussat: "Nothing."
Miinukset: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Plussat: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Miinukset: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"

Plussat: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Plussat: "Smooth ride. Almost made up some flight time......"
Miinukset: "No entertainment, Two hour delay......almost missed our connecting flight."

Miinukset: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."

Plussat: "Quick loading and departure."
Miinukset: "The gate changing 3 times."

Plussat: "Service is excellent. On time."

Plussat: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Miinukset: "Nothing."

Plussat: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Miinukset: "Everything was ok. Nothing I did not like on that flight"

Miinukset: "Seat was too small and really uncomfortable"

Plussat: "Short flight, not much to say about it."

Plussat: "Every thing was great except the seats were small"
Miinukset: "The seats are small"

Plussat: "This leg of light was good. Service on board was very good."
Miinukset: "no complaints."

Plussat: "The crew was very polite!"
Miinukset: "It felt really tight."

Plussat: "The most professional and helpful crew"

Plussat: "It was on time :)"
Miinukset: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Miinukset: "Seats with no headrest and no entertainment"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Miinukset: "The same as above"

Miinukset: "Seating was incredibly uncomfortable and cramped. Legs were in pain after the flight. Not enough beverage service for such a long dlight."

Plussat: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Miinukset: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Plussat: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Plussat: "Food was great!"
Miinukset: "Lackluster movie selection, internet was a rip off and barely worked."

Plussat: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Plussat: "Perfect"
Miinukset: "More food"

Plussat: "Great crew"

Plussat: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Miinukset: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Plussat: "Nothing"
Miinukset: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"

Plussat: "No wifi or any entertainment. Flight delays and lost baggage!"
Miinukset: "No wifi or any entertainment. Flight delays and lost baggage!"

Plussat: "Noting outstanding."
Miinukset: "Seat comfort."

Miinukset: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plussat: "Entertainment"
Miinukset: "Small space in middle seat"

Plussat: "Lufthansa crew very professional"
Miinukset: "More upgrade to be available"

Plussat: "Very comfortable journey, leaving on time, arriving on time"

Plussat: "Clean aircraft, polite crew."
Miinukset: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Plussat: "Crew was friendly and the flight was nice and smooth."
Miinukset: "No expectations as the flight was less than an hour."

Plussat: "Efficient timely."

Miinukset: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Miinukset: "Austrian airlines did not even notified us about cancellation."

Plussat: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

Miinukset: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Miinukset: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Plussat: "Plane, pilots and the leader of the crew"
Miinukset: "The flight attendant in the back needs to be more educated"

Miinukset: "Delayed longer than the flight time"

Plussat: "Enough legroom for economy"
Miinukset: "Basic food - poor in fight entertainment"

Miinukset: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Plussat: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Miinukset: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Plussat: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Miinukset: "The food was not edible"

Plussat: "Very friendly staff"
Miinukset: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Plussat: "the crew were very nice polite and helpfull"
Miinukset: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Plussat: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Miinukset: "See previous comments"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Miinukset: "nothing I didn't like"

Miinukset: "The flight was delayed but due to efforts of the pilot we were on time!"

Plussat: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Miinukset: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Miinukset: "Long transit more than 12H without free accommodation nor meals"

Miinukset: "The flight was delayed and I lost my luggage."

Plussat: "Good service"

Plussat: "Punctuality and amenities on boatd"

Plussat: "The flight attendants were beautiful"

Plussat: "very short layover and my check luggage made it all the way home with no problems"

Plussat: "Very nice crew, great entertainment options"
Miinukset: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Plussat: "Very carrying crew, kind and attentive"
Miinukset: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

Plussat: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Miinukset: "Nothing negative"

Plussat: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."

Miinukset: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Miinukset: "Predictably, why I was expected to meet the tight schedule between planes squeezed by the 1st flight leaving one hour later than planned, my checked-in baggage apparently wasn't. So for me 35 minutes was more than enough to go through yet another passport checkpoint, security checkpoint, run like a headless chicken then travel by bus to the plane; for AU it wasn't enough to transfer my bag to the connecting flight."

Plussat: "It was pleasant all around"

Plussat: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Miinukset: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Plussat: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Miinukset: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"

Plussat: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Miinukset: "The flight attentands were very unfriendly"

Miinukset: "We paid in advance for Do & Co meals but the crew did not notice we had done so. We had to ask them to go find them, and by then there was not enough time left to heat them and eat them"

Plussat: "Yes, Very good"

Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"

Miinukset: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plussat: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Miinukset: "Move the drapes a few more inches back."

Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Miinukset: "Flight was delayed, had to run to my next connection flight."

Miinukset: "Everything was OK"

Plussat: "Excellent crew, good food & movie selection."

Miinukset: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."

Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."

Miinukset: "Fix the damn KIOSKS at Vienna!"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "Good for both."
Miinukset: "Bigger seats."

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Like the overall KLM experience"
Miinukset: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."

Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plussat: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Miinukset: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Miinukset: "Our lougage did not arrive"

Plussat: "Very friendly and helpful crew."

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Miinukset: "Boarding was confusing and disorganized"

Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plussat: "Fabulous trip with friendly, helpful staff"
Miinukset: "Nothing"

Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Miinukset: "At some point the luggage was lost. here."

Plussat: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Miinukset: "old plane, tight and uncomfortable"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Miinukset: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Same as above"

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "everything"
Miinukset: "nothing"

Plussat: "...The transfer at JFK was terrible"

Plussat: "Overall, good flight"

Plussat: "The plane was nice and comfortable. The flight was only about 40 minutes."
Miinukset: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Miinukset: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Miinukset: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Miinukset: "Don't remember this flight"

Plussat: "On time. Good hardware."
Miinukset: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Plussat: "No problems. I was satisfied"

Plussat: "Efficient, on-time service; plenty of overhead storage room."
Miinukset: "Small cramped seats were inappropriate for an international flight."

Plussat: "Timing is good"
Miinukset: "To craody"

Plussat: "Very helpful staff."

Plussat: "on time polite staff comfortable flights with free coffee"
Miinukset: "charging for bags"

Plussat: "Terrible"
Miinukset: "Everything"

Plussat: "Easy boarding. Friendly staff"
Miinukset: "N/A"

Plussat: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Plussat: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Miinukset: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Miinukset: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"

Plussat: "Food was good and so was the entertainment on board"
Miinukset: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Plussat: "Efficient processing of passengers onto aircraft."

Plussat: "premium economy"
Miinukset: "nothing, it was great!"

Plussat: "On schedule,great crew"

Plussat: "Plane was quite empty"
Miinukset: "Plane wasn't in the best shape"

Plussat: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Miinukset: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Plussat: "I have no complaints. Will recommend SAS to all my friend. Thank you."
Miinukset: "I do not like the way they conduct their business from the office never returning phone calls as we are trying to get our questions answered. Would also be nice if the airline would use JFK instead of Liberty in Newark. Thank you."

Plussat: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Miinukset: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Plussat: "Good legroom good food in early"
Miinukset: "Waiting area at gate to small not jalf as much seating as needed"

Plussat: "Ok friendly"

Plussat: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Miinukset: "Nothing. There was nothing to not like. In fact they fed us too much!"

Plussat: "Nothing to be honest"
Miinukset: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "the plane arrived"
Miinukset: "booking Boarding comfort Food service"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Miinukset: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Plussat: "The cleanliness"
Miinukset: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Plussat: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"

Plussat: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Plussat: "Introduce meals even to economy class"

Miinukset: "Baggager fees were high"

Miinukset: "They changed departure gate, we sat at wrong gate for most time"

Plussat: "The boarding ease, the crew, the piloting!"
Miinukset: "Would love the onboard tv that shows the flight in progress and/or some onboard music options."

Plussat: "as advertised - premium economy"
Miinukset: "no complaint or concern"

Miinukset: "I lost my luggage!!!"

Plussat: "Nothing honestly"
Miinukset: "My luggage was lost and SAS staff was the least helpful I've experienced from any airline. In fact, each employee was so uninterested in helping me that I went in a circle of speaking with 3 different representatives before being helped."

Plussat: "The food and onboard service was excellent THe entertainment was plentiful and varied."
Miinukset: "The seats were to close together. I am not one to get claustrophobia but 5 hours in I felt it and I nearly bolted off the plane after the 10+ hour flight. UGH. Shoulder to shoulder, knees touching the seat in front of you, and only a few inches to recline. UGH. We tried to upgrade when we arrived at Oslo and again in Stockholm but the personnel at both stations were rude and not helpful. UGH."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Smooth"
Miinukset: "Nada"

Miinukset: "Business class ticket and traveled just like economy. Never advised when booking no business class. Boarding was like a stampede."

Plussat: "Crew"
Miinukset: "We boarded late. There was no boarding announcement. A guy walked up in front , as to wait for the announcement and she waved him up. The rest of the gate just started forming several lines. Very unorganized. The we sat on the plane for about a half hour. At least there was an announcement that two people were missing so they had to remove their luggage. 40 minutes late into Longyearbyen."

Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Plussat: "I am angry about the inability to contact a SAS person."
Miinukset: "You think I should of gotten frustrated on my vacation!!!"

Plussat: "All is great."
Miinukset: "Nothing is not good."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Plussat: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Miinukset: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"