Halvat lennot Norja

Plussat: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.

Miinukset: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plussat: Nothing

Miinukset: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Plussat: Good price

Miinukset: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Plussat: Free WiFi. Clean plane. Comfortable seats.

Miinukset: Slow to start boarding.

Miinukset: The boarding bus opened its doors before we were allowed to enter the plane, leaving us in the cold before re-boarding the bus. The line operating on behalf of Norwegian had a smaller plane with less space between seats

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!

Miinukset: They need to serve drinks with ice! US passengers need ice in their drinks!

Plussat: SAS is excellent in terms of comfort and professionalism and care from the crew.

Miinukset: None

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: Nice stuff.

Miinukset: Probably teleportation?

Miinukset: Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.

Plussat: All fine

Miinukset: Flight delayed 2 hours

Plussat: Seats are really good

Miinukset: Feel throughout the trip of beeing in an overcrowed bus will no personal touch of service

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Miinukset: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Miinukset: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Plussat: the seats are comfortable

Miinukset: I would like entertainment to be placed in the economy section. The flight is 8hrs. There isn't anything that has a battery that lasts 8 hrs.

Plussat: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Miinukset: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Miinukset: Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service.

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Miinukset: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Plussat: The flights and food were good. no problems there.

Miinukset: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Miinukset: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Miinukset: No food or water was offered. Had to stop for water . Barely any selection of movies

Plussat: Crew was friendly

Miinukset: No inflight entertainment like we were supposed to have. No snacks, and 30 meal was small and terrible.

Plussat: Crew was good, food and drink good

Miinukset: I do not like how you can’t check in online and choose seat assignment. I paid way too much for premium seating to be stuck between 2 bickering family members for 9 hours with no options.

Plussat: Super seats for the price

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Miinukset: The plane is so old..,

Plussat: Decent price for economy comfort seat, 4A.

Miinukset: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plussat: meal

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Miinukset: Horrible customer support

Miinukset: There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

Plussat: Instructions for connected flights at airpotr were clear

Miinukset: Connection time 10 minutes instead of planned 30

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: nothing

Miinukset: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Plussat: Crew was good, especially from Beijing to Copenhagen

Plussat: To reach the goal.

Miinukset: Food. Time.

Miinukset: no peanuts?

Plussat: No

Miinukset: Everything

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Plussat: clean, modern plane

Miinukset: chaotic boarding, slow disembarking

Plussat: Flight home had an open middle seat

Miinukset: Flight over was too crowded

Plussat: Nothing

Miinukset: They never let me board, and did not tell me why. Not money back. Terrible customer service

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: Great service. Very comfortable seat

Plussat: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!

Miinukset: They need to serve drinks with ice! US passengers need ice in their drinks!

Plussat: comfortable plane

Miinukset: small pastry with coffee

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Plussat: Cheap and comfortable budget airline.

Miinukset: Delayed departure without any explanation

Plussat: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Miinukset: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Plussat: Great flight and landing. Good leg room between seats.

Miinukset: N/A

Plussat: Price, clean plane , attentive crew,

Miinukset: Need better movie selection.

Miinukset: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,