Etsi halvat lennot reitille Orangen piirikunta $[81-Suomeen

Plussat: "everything"

Miinukset: "Having to wear The face vizor is silly"

Plussat: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Miinukset: "Seats were a little close, especially for a long flight, with meals."

Plussat: "Crew was good"
Miinukset: "Tvs don’t work. Uncomfortable seats"

Plussat: "Boarding its took along , food it's bad"

Plussat: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Miinukset: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Crew was amazing and aircraft was clean and seats comfortable!"
Miinukset: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"

Miinukset: "The visa check personnel were the most discourteous airline staff I have ever encountered."

Plussat: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Miinukset: "stock the fridge"

Plussat: "Seats are very comfortable, easy boarding, good crew"
Miinukset: "Food - I wish you have healthy options"

Miinukset: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."

Plussat: "Crew was not mean"
Miinukset: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Plussat: "In-flight crew was excellent."

Plussat: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Miinukset: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."

Miinukset: "No"

Plussat: "everything"
Miinukset: "Nothing"

Miinukset: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."

Plussat: "The overall experience"

Plussat: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Plussat: "Food, entertainment options, comfortable seats, warm blankets"
Miinukset: "My volume did not work well on the entertainment system."

Plussat: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Miinukset: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Miinukset: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"

Plussat: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Plussat: "smooth flight"
Miinukset: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Plussat: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Plussat: "Leaving that god forsaken airport after hours of waiting in lines."
Miinukset: "Everything"

Plussat: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Miinukset: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."

Plussat: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Miinukset: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"

Plussat: "Complimentary upgrade to business class."

Plussat: "Very organized, helpful staff, they also provide lots of entertainment and food"

Plussat: "Business class was wonderful liked pjs, food, seating. Etc"
Miinukset: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"

Plussat: "Great selection of movies and tv shows"
Miinukset: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"

Plussat: "Great selection of movies and tv shows"
Miinukset: "Entertainment screen is too dim even on highest brightness setting"

Miinukset: "Poor choice of inflight movies"

Plussat: "Crews behavior was amazing"
Miinukset: "Menu/food Less choice"

Miinukset: "I didn't have much time on my layover, i would've expected the transfer to be better."

Plussat: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Miinukset: "Not one thing!!"

Plussat: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"

Miinukset: "Narrow seats and little legroom."

Plussat: "Nothing, no one was helpful at all."
Miinukset: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."

Miinukset: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"

Plussat: "Service was good."
Miinukset: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."

Plussat: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "It was nice service and hospitality"

Miinukset: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."

Plussat: "The flight between Dothan and Atlanta was hot both ways - several guys were drenched in sweat by the time we got to ATL (which unfortunately is usually transferring for a longer flight elsewhere)..."
Miinukset: "If the Delta gate agent makes a change, make sure you get a printout of the changes... Our gate agent told us she had corrected a earlier problem (created when Delta changed our flight 2 different times within the month before our flight) and really created a mess with our seats on board, luckily one of the flight attendants was walking by when the gate agent told me and my daughter that she had moved us to the same row... Since, she has then given away our original seats... SMH..."

Plussat: "Amazing Crew, Entertainment and Comfort."
Miinukset: "Hot meals served in First Class as opposed to just snacks."

Plussat: "Very spacious."
Miinukset: "N/A"

Plussat: "Had seat open next to me"
Miinukset: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"

Miinukset: "Miniature candy bars are not sufficient for an hour and a half flight."

Plussat: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Miinukset: "Stop charging $2 for headphones lol"

Plussat: "Missed it"
Miinukset: "Give me back money"

Miinukset: "delays, delays yuck"

Plussat: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Miinukset: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."

Plussat: "NOTHING."
Miinukset: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."

Plussat: "Nothing"
Miinukset: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"

Plussat: "Great flight"

Miinukset: "Bigger personal space"

Plussat: "Not crews fault that DELTA changed my flight at last minute!"
Miinukset: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"

Miinukset: "Plane very late. Boarding was chaos"

Plussat: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"
Miinukset: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"

Plussat: "súper comfy and got a seat upgrade due to my status so i looove delta. always on time and super friendly staff awesome.!!!"
Miinukset: "snacks"

Plussat: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."

Plussat: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."
Miinukset: "Felt hot in the plane."

Plussat: "The movies offered were decent"
Miinukset: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."

Plussat: "very fast boarding , attentive , and easy to figure out"
Miinukset: "seats cushions"

Plussat: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Miinukset: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."

Plussat: "No problems occured"
Miinukset: "Takes so long to board"

Plussat: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Miinukset: "Best flight, security our always the downer in traveling."

Miinukset: "Not much- pretty great flight"

Plussat: "On time. Great service. Good breakfasr"

Miinukset: "Dripped on!!!!!!"

Miinukset: "Toilets space are below standards"

Plussat: "Nothing"
Miinukset: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"

Plussat: "Flight was short"
Miinukset: "Was charged $60 for a bag that was supposed to be free"

Plussat: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Miinukset: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."

Plussat: "The snacks were decent on the flight. Everything else was a disappointment."
Miinukset: "Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle."

Plussat: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"

Miinukset: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."

Plussat: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Miinukset: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."

Plussat: "Had a great experience on my flight. All on time, and connections were great."

Plussat: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Miinukset: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."

Plussat: "COURTESY"

Plussat: "On board crew was helpful and polite considwring our circumstances."
Miinukset: "Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!"

Miinukset: "Arrived at my destination almost two hours after the initial arrival time"

Plussat: "They offered water and snacks It was quick"

Plussat: "On time...great service!"
Miinukset: "Seats were a bit narrow."

Plussat: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Miinukset: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."

Plussat: "I was upgraded to business class since my flight was overbooked and I had to miss my original flight"
Miinukset: "Security for traveling to US is a very time consuming with long lines and in my mind useless process which does not make me feel any more secure - just wasting time and resources."

Plussat: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."
Miinukset: "Management was very bad- Delta screwed up really bad"

Plussat: "Good movies"
Miinukset: "Unsmiling, miserable staff. Seats like concrete. Cheap and nasty snacks"

Miinukset: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Miinukset: "You guys lied to us , you said I was getting first class flys , and it didn't happen . I'm really disappointed and I would never again get a flight with you guys!"

Miinukset: "Sat in Row 34. Engine noise was overwhelming."

Plussat: "Flight was very smooth, and crew would actually smile. Coach Sears very cramp."
Miinukset: "Poor intercom. Could not hear pilot's announcements. Gate staff not very friendly. Sears assigned while boarding...didn't know until then if my wife and I would sit together."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Itinerary - hours of flight"
Miinukset: "Dinner could have been earlier"

Plussat: "nice crew"
Miinukset: "old planes with bad seats and no chargers or entertainment"

Plussat: "The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification"

Plussat: "Priority boarding for families was easy."
Miinukset: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Plussat: "We landed safely. I like the A380."
Miinukset: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Miinukset: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."

Plussat: "Excellent"

Plussat: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Miinukset: "Had to wait in tarmac forever from Frankfurt to Florence"

Plussat: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Miinukset: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Luggage space, comfortable seat.. huge plane"
Miinukset: "Ice cream was not good."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Comfy flight and early arrival."
Miinukset: "Had to run to catch the connecting flight"

Plussat: "Good service overall. Great crew."
Miinukset: "Nothing in particular."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Great Experience."
Miinukset: "Great Experience"

Plussat: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Miinukset: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."

Miinukset: "Flight got cancelled."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Totally Re routed. Bleh."

Miinukset: "Shortness of the staff at the counter when checking in. We couldn’t preprint our boarding passes and the staff was inconsiderate when we tried to explain why"

Plussat: "Responsive and kind crew"
Miinukset: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"

Plussat: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"

Plussat: "Thanks for continuing to offer complimentary, hot meals on your international flights! Crew very friendly. Despite being in economy cabin, crew attempted to make it a good experience."
Miinukset: "Long flight, bathrooms start to look ugly. Incoming plane landed way out on the tarmac, obligating passengers to be all packed into shuttle bus which took a long time to get to terminal."

Plussat: "Flight attendants are fluent in many languages, courteous, and helpful. Comfortable seats even in economy."
Miinukset: "Boarding at the gate is somewhat disorganized compared to boarding in the US."

Plussat: "The bathroom downstairs"
Miinukset: "Late arrival inMunich, rush to connection and my luggage didn’t make it"

Plussat: "We reached our destination eventually..."
Miinukset: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Plussat: "Overall decent experience. The crew was attentive, captain informative."
Miinukset: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Plussat: "My flight was a little under two hours and I loved all of the extra leg room in the exit row. The crew was friendly and pleasant."

Plussat: "online booking"
Miinukset: "There is no one at Kayak to answer questions on weekends. Message says "call back during 'regular' business hours" but does not specify what that means, nor what time zone they are in. (BTW, most people travel on weekends so ya may want to consider providing customer service then...duh). When I finally was able to reach someone in order to upgrage to Premium Economy, they could not help me but said they would send an email with an answer to how much that would cost. The email never came. I will never book with Kayak again."

Plussat: "In time on arrival with a good chance to catch the next flight"
Miinukset: "Did not get the food of my choice. The system was blocked for early check in."

Plussat: "Good overall experience"

Miinukset: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."

Plussat: "Comfortalble trip"
Miinukset: "Boarding delay"

Plussat: "The crew was wonderful, as is always true with both Lufthansa and Austrian Airlines (both of which I traveled on as part of this trip)."
Miinukset: "I would highly recommend both Lufthansa and Austrian adjust their entertainment systems. They seem not to weight much the top films with, say 75% Rotten Tomatoes reviews or higher. Even if there were fewer options for cost reasons, I would think they'd still have more watcher enjoyment. Rather than pad the list with the likes of Boss Baby or Going out in Style or even a mediocre 60% offering in the Fast and Furious franchise. Wonderful crew, though, can't say enough about how polite and attentive they are."

Plussat: "Better then United airline"
Miinukset: "Everything was awesome"

Plussat: "Food and service"
Miinukset: "Seats"

Plussat: "I really don't remember. I slept through the entire flight."
Miinukset: "They boarded us from the back and the front of the plane so at one point you had people trying to pass each other in the aisles. Weird. That could've been handled better. Also, people were allowed to put their back packs in the over head so didn't leave much room for luggsge carry on. Flight attendants weren't helpful either. One just said that all carry on should be able to under the seat."

Plussat: "Had really less than an hour to pass through immigration and catch a connecting flight to Rome. In particular I thought my bag would not make the connection, and as I was going on to Perugia that evening and it would have been a big mess. At check-in for the Rome flight, the LH lady was able to confirm my bag was already aboard which put me at ease. It came through very quickly in Rome and I arrived in Perugia on time and with my bag! Food from Bogota was tasty and there was a complimentary snack on flight to Rome."

Plussat: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Miinukset: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Food"

Plussat: "TV & movie selection, food and drinks were great! staff was friendly and there seemed to be a bit more room between seats!"

Plussat: "They know what they're doing!!"
Miinukset: "No complaints at all!"

Plussat: "The food was ok"
Miinukset: "There was no way to check seats or gates ahead of time."

Plussat: "As a Germany company all was in place on time and well done."
Miinukset: "All was good"

Plussat: "On time"

Plussat: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plussat: "Very nice airplane and pleasant crew"

Miinukset: "Bigger seats the new ones are way to narrow"

Plussat: "The crew was very kind"

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."

Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"

Miinukset: "Travelled business class and was ace experience"

Plussat: "Good beverage service."
Miinukset: "Over an hour delayj for departure."

Plussat: "the drinks"
Miinukset: "seat reservation. having to pay for luggage...."

Plussat: "Nice attention and good food. Plane and seats are confortable"

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Quick flight"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Miinukset: "My suitcase didn't come with the airline."

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "Nice people and good service"
Miinukset: "Not much"

Plussat: "Very friendly onboard personnel - I really had kind of homy feeling."

Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "The entertainment options were good."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Service, technology"
Miinukset: "Could not print by boarding card and was not allowed to board in Amsterdam"

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Miinukset: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "The flight crew was nice. Plane departed/arrived on time."
Miinukset: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "The flight was great."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Timing & efficiency. Good food though only a sandwich."
Miinukset: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Miinukset: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Miinukset: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plussat: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "delayed"

Plussat: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Miinukset: "Very small plane. No USB."

Plussat: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Miinukset: "It was just a relatively quick, unremarkable flight."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Miinukset: "None"

Plussat: "The was knowledgeable, but customer acumen sucks."
Miinukset: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."

Miinukset: "I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax."

Miinukset: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Miinukset: "On time"

Plussat: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Miinukset: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."

Miinukset: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."

Plussat: "No problems. I was satisfied"

Plussat: "The staff were ok"
Miinukset: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Plussat: "Being on time"
Miinukset: "Unfriendly crew"

Plussat: "Great movies."
Miinukset: "Special menus are impossible to get unless you book directly with SAS. Arrived starved and angry after 8 hour flight."

Plussat: "I think it must have been a brand new plane. Good comfort. USB-charger for each seat."

Miinukset: "No food or even water"

Miinukset: "Was overlooked by the pursor a couple times - he probably had a lot on his plate. Also, the "snack" at the end of the trip was sorely lacking! Especially for a 7 hour flight. The bathrooms were gross & out of toilet paper. And it seemed like one was locked constantly...?"

Miinukset: "Not applicable"

Plussat: "The crew is great. Did everything within their abilities to be comfortable"
Miinukset: "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"

Plussat: "Friendly staff"
Miinukset: "n.a."

Plussat: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Miinukset: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."

Miinukset: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."

Plussat: "Internet not working. Horrible."

Plussat: "Cheap, more than basic, and comfortable. No major complains."
Miinukset: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Miinukset: "On time, efficient, friendly staff"

Plussat: "Relatively new aircraft. Estonian pilots."
Miinukset: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."

Plussat: "Fast flight, drank some coffee."
Miinukset: "It was a quick flight, nothing much to say."

Miinukset: "I paid for internet but it never worked"

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."

Miinukset: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Miinukset: "Lost my luggage when the other 3 people who I am traveling with got theirs. Not sure what went wrong there. No SAS personnel was available, actually there was no airline counter even. I filed a lost and found report at the airport. I will contact the airline , hope they will find my bags or at least provide vouchers for my one week vacation."

Miinukset: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Nothing at all"
Miinukset: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Plussat: "Service, etc."
Miinukset: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Miinukset: "my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Even though this was an older model plane, the cabin at least did not feel like an oven, which was the case when we flew SAS to Copenhagen."
Miinukset: "This was a 9 hour flight where if the lights were off, a baby would sleep. Instead, the lights were left on to encourage the purchase of food/drink and airmail knick knacks."

Plussat: "Introduce meals even to economy class"

Plussat: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"

Miinukset: "A very fat man seated next to me and occupied half my seat, very uncomfortable!!!"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "It was quick. Can't rate food or entertainment as I didn't use"
Miinukset: "Seats v cramped and even w a window seat I was squashed by big man next to me. Lucky it was a short flight"

Plussat: "we didn't crash"
Miinukset: "it was extremely hot in boarding area. when we landed we sat on the tarmac for an hour with no air conditioning and we weren't allowed to use the"

Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Plussat: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Plussat: "I tried to check in a 30 lbs suitcase. There was no gate and they asked me to carry the check in plus my carry on down the steps to the airplane on the field. I had to refuse and then one of them carried the checkin down the steps."
Miinukset: "Not much. Bumpy flight. Lousy coffee."

Plussat: "The plane was relatively quiet"
Miinukset: "I am 5' 10" tall and I could not fit into my seat. Reserved my tickets almost a year in advance and paid twice the normal fare to have an emergency exit row, instead got the row in front of it that has no reclining seats!!! SAS's cramping passengers into a sardine can strategy really hit a new low."