The boarding was smooth and the crew members were friendly and helpful. Plenty of legroom in the first row.
Super easy check in. Quick and smooth flight.
The flight boarding time was changed so many times and the passengers weren’t notified about boarding time until the boarding actually started.
Comfy, speedy and nice staff
Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"
Plussat: "On board crew was good."
Miinukset: "Free beverages like every other airline. Not good at all boarding/checking in."
Miinukset: "Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes."
Plussat: "Easy travel"
Miinukset: "Boarding personnel could be much more helpful"
Plussat: "The plane took off and arrived on time"
Miinukset: "Handling my wife special assistance needs"
Miinukset: "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"
Miinukset: "The automatic bag-drop could have been better staffed for the many, many people who had difficulty ."
Miinukset: "I don’t understand why I still had to pay for my luggage !! I ended up paying around 300 euros for a short flight !"
Miinukset: "They changed the gate all of a sudden and did not provide any entertainment or food"
Miinukset: "Quicker, more efficient boarding. We were standing in line for a long time compared to other flights."
Miinukset: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Miinukset: "Our flight was cancelled. The level crew was completely unprepared for this. They boarded us on the plane , made us sit for hours , then marched us around the terminal trying to figure out what to do. This is airline the WORST. I want my money back !"
Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."
Miinukset: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"
Miinukset: "lost my bag - very inconvenient"
Plussat: "The EasyJet staff both in LGW & PRG were excellent. I felt they went out of their way to accommodate our needs. They were all friendly and professional. EasyJet will be our go to airline for our flights to London and back."
Miinukset: "Though I’m not sure it is easyjet’s Fault, I didn’t like that in LGW the board said the flight was delayed an hour, but left on time. Could have gone horribly wrong had we procrastinated thinking that we had extra time."
Miinukset: "Bus at arrival"
Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."
Plussat: "Great crew and captain. Great communication skills and clear instructions"
Miinukset: "Plane delayed 3 hours"
Plussat: "Quick flight"
Miinukset: "Uncomfortable, cramped and had to pay 60 euros to check a carryon bag because I had a handbag as well."
Plussat: "Very efficient and smooth security and check in process"
Miinukset: "Speedy boarding seemed a waste of money as bussed to plane and kept on parked bus for 10 minutes. It became quite uncomfortable"
Plussat: "Waiting area."
Miinukset: "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."
Plussat: "Flight from US got delayed and easyJet charged us full fare for next day flight."
Miinukset: "Flight from US got delayed and easyJet charged us full fare for next day flight. Really bad services and policies. Should have gone British Airways."
Plussat: "Efficacite, simplicite"
Miinukset: "Retard de depart et arrive, d'a peu pres 1 heure"
Plussat: "So smooth nice flight and great service nice people,first time we use again"
Plussat: "We left and arrived on time."
Miinukset: "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."
Miinukset: "I was not allowed to board by the gate crew member, as my passport expiration date was approx 4 days short of the 3 months buffer that I apparently needed to have. I was not aware of this rule, and when my reservation was accepted by EasyJet with knowledge of my passport expiration, I should have been alerted. I was even provided the boarding pass several days before the flight so there was no indication that anything was amiss. I was able to enter France by taking a train and had no issues with French immigration. My only problem was with the EasyJet gate crew member who refused to allow me to board."
Plussat: "nothing but rude"
Miinukset: "I prepaid to check my 2 roller bags and no one was at the drop off so they charged me TWICE the crazy expensive fee to check it at the gate while others with guitars and duffle bags were allowed on. Our bags would have fit in the overheads."
Plussat: "In flight entertainment that you don't have to pay for... Glad europe is finally catching up with North America"
Miinukset: "Boarding was a mess the aircraft was waiting for a stand for 10 minutes in Paris and boarding was not smooth. Over an hour late and I'm told this is a regular thing"
Plussat: "I liked that the flight was short, an hour and a half. The crew were very polite and nice."
Miinukset: "Overpriced for luggage, thankfully I purchased the extra weight for my luggage and my sister’s and still the check in agent began to inform me that it would be 14 euros per extra weight. I informed him that I paid extra when I booked, to which he checked his computer and suddenly apologized informing me that I was correct, his computer was just slow.The boarding took a long time, a line formed all the way to the gate. I am not sure what the hold up was, but it took a slow moving line to finally get on to the plane and then to my seat. They charge for everything, no biscuit, pretzel, peanuts, water, coffee, or tea was complimentary."
Plussat: "The flight itself was quite quick and the staff on board were very nice"
Miinukset: "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."
Plussat: "Legroom, ease of boarding, polite staff"
Miinukset: "Delayed takeoff and landing due to a mechanical problem if some sort"
Miinukset: "The plane departed over an hour late and the service was poor. Easyjet is an ironic name as it was anything but easy."
Plussat: "We are from the US and haven’t traveled on easyJet before. Since it was new, and we are in our 60’s, it did take a little work getting all set up on the app to get boarding passes. Not much different from the airlines in the states I’d say."
Miinukset: "Was a bit surprised about the limited size of the carryon. One just barely missed fitting in to the box that checks the size. When we got on the plane, it would have easily fit. Not so happy about having to spend another 45 euros for the bag. But on a positive note, I did get a text that the bags was going to be on Belt 3 which was nice. And it was in English too."
Plussat: "It was very fast and efficent! Staff very helpful and welcoming!"
Miinukset: "There was nothing that i did not like. Staff were great"
Plussat: "Deplaning on both sides of aircraft"
Miinukset: "Agent checked carry on size 2 times through the whole process"
Plussat: "I liked the atmosphere on this plane. It was festive and comfortable. The people on the plane were moving around and talking to friends. Inexpensive to fly from Paris to Mykonos. Boarding was quick. Checked three bags for 12 euros! Wish the states could be that friendly instead of charging $25/bag! I have no complaints whatsoever about this flight!"
Miinukset: "There was nothing I didn't like about this flight."
Miinukset: "Extra charges for everything, "low fare" price very misleading; crew provided inconsistent and disorganized service--charged some people for snacks, forgot to charge other people--was frustrating."
Plussat: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Plussat: "Quick check in, comfortable seats and on time"
Miinukset: "Nothing really..."
Plussat: "Only the food (That I bought) and the crew is nice."
Miinukset: "Its the only airline that not allow a hand luggage and ah bag. I use vueling, raynair, turkish insaid europe and no one make pay €50 for a carry on."
Miinukset: "Our flight was delayed 2:30 hours"
Plussat: "The flight was nearly on time"
Miinukset: "The boarding procedure was casually inhuman. Of course the seats were too small, but the boarding process was clearly botched but without a word. Someone threw up it so so hot and packed inside the bus that took us from the gate to the airplane. We were left for more than 30 minutes in this state with the doors shut and the windows largely inoperable. Casually cruel and inhuman. Never fly easy jet again."
Miinukset: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Plussat: "Efficient service and arrived ahead of time"
Miinukset: "Cramped seating"