Etsi halvat lennot reitille Pennsylvania $[81-Suomeen

Plussat: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"

Miinukset: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."

Miinukset: "See comments above"

Plussat: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Miinukset: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."

Miinukset: "The booking experience was exceptionally bad. Never again through you."

Plussat: "Service in person and on the phone - really appreciated the 800 line - was excellent. I found competent and confident and kind people at every interaction. All online and all other tech was spot on. The on-board experience was painless and full of nice touches."
Miinukset: "Nothing comes to mind."

Miinukset: "Shake all the time,vomited"

Plussat: "Only two thing. The bathrooms and the intertainment"
Miinukset: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"

Plussat: "Crew was good Comfortable seats"
Miinukset: "food could have been better"

Plussat: "I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise."
Miinukset: "They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least."

Plussat: "Almost nothing specially the flight from Dhaka, If I known that the level of business class is like that, I would have bought economy"

Plussat: "Everything."

Plussat: "The service was very good as always with Turkish."
Miinukset: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."

Plussat: "they treat you as person and help with every thing. the food"

Plussat: "No comment"

Plussat: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Miinukset: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"

Miinukset: "Food: they gave you a menu so you can pick up an option (by half way through lunch service they run out of one of the options) They also didn't provide enough water, it's a transatlantic flight! Few options for beverages. Boarding: messy. You have a seating section for a reason (besides pricing). Also connecting flights from IST to the US are horrible. Four point checks and manual screening."

Plussat: "Food was fine"
Miinukset: "Plane left late."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Nothing.... except the movies"
Miinukset: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Plussat: "Just excellent, everything up the standards."

Plussat: "Friendly crew. They even offered complimentary hot food on our 1 hour flight"

Plussat: "Good food"
Miinukset: "Rude customers in plane"

Plussat: "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."

Plussat: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Miinukset: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"

Plussat: "Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future."

Plussat: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Miinukset: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Miinukset: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"

Plussat: "The variety of films on show was decent"
Miinukset: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."

Plussat: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Miinukset: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."

Miinukset: "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."

Plussat: "The included meal/drinks is always a bonus on these shorter flights and makes a difference."
Miinukset: "I had a pillow of my own and so it didn't matter too much, but I noticed the lack of a pillow on this early morning flight."

Plussat: "Had a wonderful experience in Istanbul for my layover. Turkish airlines took care of accommodations and the hotel was high above my expectations. If you have a layover longer than 10 hours in Istanbul and are flying Turkish airlines, they will take care of your accommodations and wil treat you wonderfully."
Miinukset: "The seats and space were TINY for an eleven hour flight, and I am a small girl. Nearly impossible to get comfortable. The exceptional service was my reasoning for the good rating. I would fly again but will probably pay for an upgraded seat"

Plussat: "Selection of movies and other entertainment options"
Miinukset: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."

Plussat: "The seats was comfortable"
Miinukset: "The price was good"

Plussat: "The meal was good and fulfilling The cabin crew dressed like a chef is a nice and fun thing."
Miinukset: "Slow boarding to the plane, passengers don't respect the different boarding class rule and the staff was not enforcing it. Passengers were standing in the plane after it landed but while it was still driving on the runway and they were opening the overhead luggage compartments risking other passengers health with falling luggage. Also since passengers were standing and the plane was driving on the runway, they were not stable and moving sideways and one of them hit a sitting passenger in the head by mistake. The on-flight entertainment system didn't work from FRA to IST The staff did not do a safety check (check if seat belts on all passengers, seats are in upright position) prior to the plane flying Overall I flew with them 4 times (2 way ticket, with connection flights) and all flights were late to depart and eventually arrive late."

Plussat: "On time"
Miinukset: "Had to wait 1 week for the money to be unblocked which affected my vacation"

Plussat: "I have to fly twice a year and I choose only Turkish airline! Best service, crew, comfort and food!"
Miinukset: "Food, service, comfort"

Plussat: "Excellent service and food."
Miinukset: "None"

Miinukset: "Did not update food preferences after the flight was changed due to cancellation by Turkish airlines"

Plussat: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Miinukset: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"

Plussat: "Movies selection and food was great"
Miinukset: "I was sitting in a row with 4 year old and her mother. It wasn't comfortable for them and for me at all, as the child was moving and talking constantly. Well, it's kid, I understand. But as I was going to use restroom I noticed that there was about 6-8 rows where there was only 1 person in 3 seats. Share and spread the space"

Plussat: "Price."
Miinukset: "I had no (NO) room between my knees and the seat in front of me. I'm a 5'10" woman - I can only imagine what a man over 6' must experience. The lines were chaotic, people pushing from behind to get into position in a line that wouldn't be moving anytime soon anyway."

Miinukset: "Bathroom very dirty with odors!"

Plussat: "Movies crew"
Miinukset: "All was good"

Plussat: "Good old style service"
Miinukset: "Leg room is very tight"

Plussat: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from start to finish."

Plussat: "Good food, on time, great entertainment!"
Miinukset: "Seating room appears lower than average. Boarding somewhat disorganized."

Plussat: "NennnnnM"

Miinukset: "No good on flight Crew don’t have any idea what day are doing on the flight Way the WiFi don’t work I don’t know"

Miinukset: "Everything was great! Would love to be a loyal Delta passenger. I wish the prices were more competitive. Willing to pay more for the quality of experience but Delta always seems sky high!"

Plussat: "Very attentive staff"
Miinukset: "I have no complaints"

Miinukset: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Plussat: "The gate agents and flight crew were very accommodating."
Miinukset: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."

Plussat: "The Crew"
Miinukset: "No AC..."

Plussat: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Plussat: "Amazing crew"

Miinukset: "Wifi didn't work"

Plussat: "Yes the crew was amazing"

Miinukset: "WiFi didn't work"

Plussat: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Miinukset: "N/A"

Plussat: "The seats were ok."
Miinukset: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"

Miinukset: "I fly regular this was an excellent flight"

Miinukset: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"

Plussat: "It was quick"
Miinukset: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"

Plussat: "Nothing"
Miinukset: "They were short 1 flight attendant, delayed us for 3 hours"

Plussat: "How friendly all the staff were and how quickly we boarded the plane."
Miinukset: "How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)"

Plussat: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Miinukset: "Nothing to report here"

Miinukset: "Crew was rude and made everything seem like a chore."

Plussat: "Flight attendants were very aware and accommodating"
Miinukset: "Nothing, great flight"

Plussat: "Crew was very kind"
Miinukset: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."

Plussat: "We landed safely - crew was nice enough."
Miinukset: "Heard one crewmember make snarky comment about another passenger (A stranger). Had to wait on the ground for about 30 min for 6 crewmembers that “needed” to be in MN. Yeah, that was awesome with a 2 yo and 4 yo..."

Plussat: "Landed Early at LAX"
Miinukset: "Having to go through 1 terminal to get bussed to another terminal & gate was at the opposite end. Having to ask the person next to me not to eat nuts Bc I was allergic. I disclosed this on my registration for my flight."

Plussat: "The flight was smooth and on time. We even arrived a little early in Rochester."
Miinukset: "LaGuardia Airport was the worst airport I have ever been in. It was so crowded that people were sitting on the floor! The gates are squished together with totally inadequate seating. It was extremely noisy."

Plussat: "The leg room in comfort+ was nice."
Miinukset: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."

Plussat: "The flight attendant, Winsom, was fantastic."

Plussat: "Speedy boarding and deplaning."
Miinukset: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."

Plussat: "All on time, the flight attendants were nice and polite."
Miinukset: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."

Plussat: "Friendly service"
Miinukset: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Plussat: "I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also."

Plussat: "The free TV was nice."
Miinukset: "A tiny bag of pretzels is a stingy snack. Aeromexico gave us a croissant with two pieces of cheese,applesauce and a square of chocolate."

Miinukset: "The flight was quite smooth."

Miinukset: "The flight is delayed 3.5 hours."

Miinukset: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."

Plussat: "On time departure and arrival, clean plane. Enough space for your carry on."
Miinukset: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."

Plussat: "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."

Miinukset: "paying extra for leg room and checked bags"

Plussat: "Nothing about it was good. They made us Americans feel so unwanted."
Miinukset: "The staff was rude"

Miinukset: "Usable to hear gate agent announcement in LAX"

Plussat: "Love Delta...plenty of legroom. Nearly always on time"

Plussat: "Boarding was easy. The Plane was somewhat clean. One of the foldout pamphlets in the seat was dirty with some sticky residue. The crew was nice. The complimentary stuff was average but typical among most airlines."
Miinukset: "Seats are tight for anyone over 6 ft. I am exactly 6ft and leg room sucked. Both to our destination and back, my wife and I both had faulty touch screens that would not allow one of us to watch the free movies. Mine was on the way to our destination and hers didn't work on the way back. This made the flight long for one of us. That stuff should be checked on a regular basis."

Plussat: "Flight was on time. Crew very friendly. Plane was clean, boarding very organized but I would suggest boarding from the back forward. This would eliminate blocked aisles."

Plussat: "The prompt transfer"
Miinukset: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Plussat: "I've never seen such a modern and easy to use entertainment system before. All the movies are complimentary."

Plussat: "Long flight but smooth despite delays"
Miinukset: "Delayed by 2.5 hours."

Miinukset: "We didn't try the entertainment."

Miinukset: "I did not like being assigned to a seat that did not recline at all and was given no up front warning so it was a very unwelcome surprise at the start of my 6+ hour flight."

Plussat: "Nothing"
Miinukset: "Missed original connection, booked on a three hour later flight that was delayed another hour, then three hours. Finally switched to Alaska 2 hours prior to departure. Was assured our bags would be on Alaska flight. They weren't. One eventually showed up in Spokane at 2 a.m. on a Delta flight the other on a separate Alaska flight at 3 a.m."

Plussat: "The staff was helpful."
Miinukset: "The flight was delayed due to a crew member no show and eventually cancelled. I was unable to go to Iowa to see my family."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Miinukset: "Same airline coming from one place have different methods it’s a bit confusing."

Miinukset: "There were a couple of flight delays. Other that that, I love Lufthansa."

Miinukset: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Miinukset: "The airline lost our bags!"

Plussat: "TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel."
Miinukset: "See above."

Plussat: "amazong"

Plussat: "The crew was excellent"
Miinukset: "N/A"

Plussat: "Thanks for the good care."
Miinukset: "Beta information for the flight"

Plussat: "Smooth flight."
Miinukset: "More leg room."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Miinukset: "having to come back from vacation!!"

Miinukset: "Good was average to bad"

Plussat: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Miinukset: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Ended up flying with air canada after they switched us"
Miinukset: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Plussat: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Miinukset: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Miinukset: "I havent gotten on a flight yet."

Plussat: "Nothing positive to report...NOTHING!!"
Miinukset: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"

Miinukset: "The gate was moved three times."

Plussat: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Miinukset: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."

Miinukset: "seating is very cramped when the plane is full"

Plussat: "I liked the food and the election of entertainment. I’m"

Plussat: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"

Plussat: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Miinukset: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."

Plussat: "Thanks for offering kosher!"
Miinukset: "Fish :("

Plussat: "I enjoyed just relaxing, eating good food, drinking as much quality alcohol as I pleased and having all the entertainment I could ask for"
Miinukset: "The entertainment system could remain active till the actual opening of the doors. Why not?"

Plussat: "The crew was fantastic and very kind the entire flight."
Miinukset: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."

Plussat: "It was clean and it was on time."

Plussat: "Very professional and nice crew. Clean and new planes."
Miinukset: "Flights are never on time, seats are extremely small and planes are very often full. Not enough storage for carry on."

Plussat: "Nothing."
Miinukset: "Flight was cancelled with a very poorly set up e-mail. No alternative suggestions, no phone number where to call, nothing. Very unhelpful. When calling a phone number finally found on the internet there was a 40 min waiting loop, only to then have a very bored and annoyed sounding call attended who finally was able to rebook the flight. Overall very poor service, at the very least there should have been a guideline of what steps to take now in the cancelling of the flight E-mail and where to call."

Plussat: "On time arrival"
Miinukset: "Very hot on the plane, food mediocre, flight attendants could be friendlier"

Plussat: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Plussat: "Seats felt softer."
Miinukset: "There was a delay."

Plussat: "The check in staff and crew were very nice and helpful"
Miinukset: "The seat had plenty of room but not comfortable for a long flight Entertainment options were just okay"

Plussat: "Comfortable"
Miinukset: "Food"

Plussat: "Excellent service and efficiency."
Miinukset: "Nothing"

Plussat: "on time service"

Plussat: "Crew"
Miinukset: "Seat was very narrow"

Plussat: "General quality and competence."
Miinukset: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Miinukset: "Food foul / fowl staff brusque breakfast in edible stone cold dinner as something my 10 year old could better prepare boarding chaos Frankfurt immigration staff curiously aggressive wouldn't pay premium economy again with this airline"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "I liked the entertainment part: movies are good, crew was pretty nice"
Miinukset: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"

Plussat: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Miinukset: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Plussat: "Crew onboard was attentive and helpful."
Miinukset: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."

Plussat: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Miinukset: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Plussat: "The service is always excellent, the crew is always friendly and very helpful and I love the meditation tape!!!! Great for anxiety"

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "Movie selection ok."
Miinukset: "Minimal coach legreeom even for an average-height passenger."

Miinukset: "It is too hard to carry stuff on the stairs at the airports"

Miinukset: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Plussat: "They change my seat from middle to window, but that’s all."
Miinukset: "Flight delayed. Food was salty and cafeteria like."

Miinukset: "People could have helped"

Plussat: "Good food (chicken)"
Miinukset: "Seating too tight"

Plussat: "Crew was mostly attentive and helpful."
Miinukset: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."

Miinukset: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"

Plussat: "Good crew, friendly and plane was spacious and well equipped"
Miinukset: "Boarding and waiting to exit the plane were both very delayed"

Plussat: "The plane left on schedule."
Miinukset: "I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left."

Plussat: "The crew was nice"
Miinukset: "Nothing"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "We didn't crash."
Miinukset: "Crew members seemed drunk and kept stepping on my foot that wasn't in the aisle and pumping into me, boarding was 2 hours late with no communication, food service was poor, hard to get water and disboarding was unorganized. I've taken many bad flights and this was by far the worst and most of is was the terrible attitudes and behaviors of the crew."

Miinukset: "Delays at gate while on plane(2hrs), entertainment system non-functional, AC non functional, seat selection lost."

Miinukset: "Have to pay for everything even soda and snacks"

Plussat: "Was a new aircraft, very clean. M&S food is good (though extra of course)"
Miinukset: "The new seats are now no different to a no-fills airline, seriously BA, no seat recline option?! 3 times price of Easyjet yet no difference in comfort. No Map display of progress. Shall we call you Beasy jet now then?"

Plussat: "Gave me a bagel before landing."
Miinukset: "Boarding process was disorganized, no one helping adjust suitcases to maximize space (one guitar laid on its back instead of standing on its side took an entire bin instead of half), the flight attendant woke me up to lift my seat back because the person behind me wanted to eat. Their flawed design is not my problem."

Plussat: "Good food great service"

Plussat: "We were given a voucher for our meals ."
Miinukset: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "The best flight that I have had in my life. Never been a very good traveler going on long distances. Peter came it was great. The number of times there were these snacks and meals offered along with coming up and down the isles with extra cups of juice was really nice. I was fortunate enough To have purchased and reserved in advance and emergency exit I’ll seat which gave me the room that I needed because of my length."

Miinukset: "There was no food or entertainment thus the star rating. The one thing that was very uncomfortable were the seats, there was no lower back support at all."

Plussat: "Friendliness and professionalism of the personnel."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Th flight was late, we lost our connection flight, they put us on another flight which arrived two hours later in a different airport!"

Miinukset: "Poor service from the customer service phone line. Pure waste of time. Couldn't help with simple questions about checking in...Sad"

Plussat: "Boarding organized and on time"
Miinukset: "Plane was old, seat was narrow and uncomfortable. Food was very little for a 9 hour flight and entertainment system was also outdated."

Plussat: "Everything was fine, food was better than expected, on time"
Miinukset: "This was a connecting flight and they should allow extra time when changing terminals. 2 hours was BARELY enough with 2 20 minute bus rides and a huge line at security, to top it off, 1/4 mile of moving walkway was shut down for no apparent reason. These are Heathrow issues, not really BA issues."

Plussat: "I liked the professionalism of the cede and the cleanliness of the cabin"
Miinukset: "I was a little frustrated with the delayed start"

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Miinukset: "My suitcase got stuck in London, now I have to chase it..."

Plussat: "great team. good snacks. great room."

Plussat: "They had a lot of entertainment options"
Miinukset: "I was skipped over when they served dinner"

Plussat: "We liked the airline we just had huge problems with our tickets. We were not booked correctly going or coming."
Miinukset: "When we checked in our tickets had been canceled and when we returned they change airports on us causing us to miss our flight"

Plussat: "Crew was very courteous"
Miinukset: "Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving."

Miinukset: "There should be an attendant at the entrance to the boarding area. Too many people try to line up and to into the queue before they need to. Either they don't understand the language or the procedures. There should be people walking around to answer questions on boarding procedures or better announcements in several languages. the Asians were extremely confused as were the Germans we encountered. They never announced for people with disabilities to get ahead of others. It was a big "casino" as the Italians say when everyone charges the boarding area. People could be put in groups according to where their seating is, making it easier for all."

Plussat: "Nice crew"
Miinukset: "Uncomfortable seats - especially for business"

Plussat: "Nice cabin crew"
Miinukset: "Old media system and plane"

Plussat: "Food and drink ok"
Miinukset: "I've had more comfortable seats on a C-17 cargo plane! Crew delivered meals, passed thru once with water then disappeared for 4 hours til breakfast."

Plussat: "Loved how easy it was to board the plane."
Miinukset: "That there was a child who would not stop yelling but that is not your fault."

Plussat: "I could not have been happier with my flight to London."
Miinukset: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."

Plussat: "lost baggage is impossible to gather info concerning it's status. No one can tell me when it will be delivered. We are beyond 24 hrs with no update or help."
Miinukset: "Crew was polite"

Miinukset: "The flight time change (one hour later of etd) one week before has not been motivated. It has been only 2 / 1 day before. The change of policy of food onboard.....flight tiockets especially with ba are not cheap and onboard you have to pay for everything!!! only tap water is free....incredible!"

Plussat: "Mobility assistance was great help after reaching to Phoenix, USA. Staff and crew members were very helpful."

Plussat: "Everything went very smoothly."

Plussat: "Everything about my flight was brilliant.. Kind, polite and attentive."

Plussat: "Didnt travel"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Miinukset: "They had me change my seat so couple could sit together. Then gave my special gluten free meal to the man sitting in my former seat. They never checked and I had to inform crew that I never got my special food. They did get me something to eat finely. I was not very happy. Kathleen M Quinn"

Plussat: "No crying babies on the plane."
Miinukset: "Uncomfortable seating. Business class was taken much better care of than economy was. Crew tried to be cheerful, but I was supposed to start the second leg at 6:30 pm (approximately), and i had to change flights, got on that plane at about 12:30 am and got into Heathrow late, missed my next connection to Prague, causing more problems when I got to Prague. Not even an "I'm sorry for the delay" from crew or ground staff. Everyone seemed overworked."

Plussat: "Food was OK, crew was nice. I loved having my own TV and access to movies, games, series, etc."
Miinukset: "What I really dod not enjoy is the seats. They are extremely small and tight. I literally was pressed between the two people sitting next to me. I didn't have space to even bend down to grab my bag.I could not sleep a wink and was extremely hot."

Plussat: "if i have an option i will never travel from BA"
Miinukset: "smelly bad food , airhostess not personable , worse wine , seats so bad , they they should travel once on Emirates and they will know ,"