Halvat lennot Bukarest

Plussat: Great crew who were prompt with service and friendly!!

Miinukset: Notjing

Plussat: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Miinukset: The entertainment did not work good the entire flight

Miinukset: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline

Plussat: inflight staff are good but on the ground staff at airport need a great deal of improvement

Miinukset: Delayed arrival at Bangalore by more than 1 hour.

Miinukset: Excellent! Got us home on time and with great service! Thank you

Miinukset: Very little legroom.

Miinukset: The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat.

Plussat: staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons

Miinukset: -

Miinukset: I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed.

Miinukset: could not be delayed

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Plussat: Flight on time . Attentive crew . Good price .

Miinukset: Lack of leg room .

Plussat: The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant.

Miinukset: To have the menu and duty free booklet at the beginning of the flight would have been helpful.

Plussat: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Miinukset: I liked everything

Plussat: Comfortable, on time, smooth boarding

Plussat: We received a voucher for food during our 4+ Hour delay before boarding on air serbia to Belgrade. Once we arrived in Belgrade, we stayed in the business suite before our flight and was provided with food and couches to relax on before our next flight. Also, on our connecting flight to athens, Aegean airlines was very professional and really wish I would have used their service instead of air serbia.

Miinukset: Air serbia did not tell us why there was a 4+ hour delay to belgrade. Once we arrived in Belgrade, we had to wait 9+ hours for our connecting flight to athens when we were only supposed to have 2 hrs layover. Once we boarded the plane to athens, the workers at the airport had no clue were our luggage was and a lot of things were miscommunicated between them. They were very unprofessional and some of them were very rude. They had plenty of time to move our luggage to the next airplane, but too careless to do that. So now we have to wait a couple of days to get the rest of our luggages. We also missed our train ride in greece because of air serbia and had to pay for another train ticket and did not receive a refund

Plussat: Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep

Miinukset: More movies and TV shows please!

Miinukset: Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response.

Miinukset: The plane seemed very old, toilet in poor condition.

Plussat: Everything was awesome!!! I am going to buy only from you my next flights.

Miinukset: One hour delay

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Plussat: There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: They crew were super amazing the food was delicious

Miinukset: Well I’m tall and I was having a little trouble sleep

Plussat: the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!

Miinukset: Food!

Plussat: Crew super!! Entertainment very good

Miinukset: Plane excellent condition and super clean. Take off and landing on time

Plussat: comfy seats and a breakfast thrown in !

Miinukset: not much

Plussat: staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons

Miinukset: -

Plussat: The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!

Miinukset: flight delayed by more than 1 hour

Plussat: The aircraft was barely half full.

Miinukset: Delay due to fog at LHR, but this is not the fault of the airline

Plussat: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Miinukset: Lost one of my luggages

Plussat: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Miinukset: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Plussat: comfy seats and a breakfast thrown in !

Miinukset: not much

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Plussat: Stupid survey can’t eliminate category that doesn’t ajgpply

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Plussat: Can't say that I liked anything at all.

Miinukset: 1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food.

Plussat: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated