Halvat lennot Bukarest

Plussat: Love Lufthansa

Miinukset: Mejorar las oferta de películas abordo

Plussat: Crew was very warm and friendly

Miinukset: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Plussat: Crew was very good. Food was OK.

Miinukset: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Plussat: Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful.

Miinukset: The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!

Plussat: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable

Plussat: Leg room and reclining

Miinukset: Nothing

Plussat: Boarding was quick and we arrived on time.

Miinukset: When getting to Bucharest we were taken by bus and didn’t have a gate.

Miinukset: We had a three hour departure delay in Munich

Plussat: Great flight

Plussat: Crew was very pleasant and kind

Miinukset: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Plussat: Staff was extremely nice and helpful

Plussat: One crew member in the OTP-VIE flight that was great in service .

Miinukset: The delaying of both flights . The crew service on the VIE-NICE flight was awful .

Plussat: Professional crew

Miinukset: Depart on time

Plussat: The plane was comparatively clean

Miinukset: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.

Miinukset: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Plussat: .

Miinukset: .

Plussat: Crew was polite and helpful

Miinukset: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.

Miinukset: Food should be much better than this. Otherwise everything is ok.

Plussat: The crew was kind, the flight was on time and alll in all was just as expected.

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Plussat: What to like? The rudness? The delays? Or the fights on board!!!

Miinukset: The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES

Miinukset: It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable.

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Plussat: Great crew

Plussat: Seat was very comfortable. Crew was great.

Plussat: Service was very good

Plussat: .

Miinukset: .

Plussat: The take off and landing was peaceful and on time

Miinukset: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Plussat: Crew excellent

Miinukset: Need to invent seat u can lay flat in

Plussat: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Miinukset: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Plussat: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Plussat: free breakfast great staff

Plussat: staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons

Miinukset: -

Plussat: Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled

Miinukset: The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels

Plussat: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Plussat: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Miinukset: 3 out of our 4 flights had some sort of delay.

Plussat: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Miinukset: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Plussat: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Miinukset: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Plussat: Seat was both comfortable and spacious. Crew were very attentive and personable.

Miinukset: Really great flight. Can’t say enough about it.

Plussat: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Miinukset: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Plussat: The take off and landing was peaceful and on time

Miinukset: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Plussat: The crew and snacks

Miinukset: They take the headphones about an hour before landing which isn’t ideal.

Plussat: Seat was very comfortable and lots of leg room. Food was good.

Plussat: Everything was excellent . I was very happy with this flight.Thank you so much.

Miinukset: Food should be much better than this. Otherwise everything is ok.

Plussat: The plane was comparatively clean

Miinukset: Staff need to be a little more genuine with their simles or just don’t give obvious fake ones.

Miinukset: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Plussat: The food was good

Miinukset: The seats were very cramped

Miinukset: Improve quality of on board announcements.

Plussat: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Miinukset: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Miinukset: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Plussat: Staff was extremely nice and helpful

Miinukset: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Miinukset: Mejorar las oferta de películas abordo

Plussat: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Miinukset: 3 out of our 4 flights had some sort of delay.

Plussat: Attention and comfort

Plussat: The food was good

Miinukset: The seats were very cramped

Miinukset: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.