Halvat lennot Lontoo Stanstedin lentoasema

Miinukset: no peanuts?

Plussat: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.

Miinukset: Helpful flight attendant, kind check in attendant

Plussat: Check in was so easy.

Plussat: The seat was not as cramped as the Greenland Airways flight preceeding this.

Miinukset: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Miinukset: Meal choices - only serving beef in economy was not great.

Miinukset: No wifi

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plussat: Flight was fine....

Miinukset: ....but departure wa delayed over an hour

Miinukset: Newer movies

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Plussat: Left and arrived on time. Crew very efficient. Smooth flight.

Miinukset: Everything was great!

Plussat: Check in was so easy.

Plussat: To reach the goal.

Miinukset: Food. Time.

Plussat: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Miinukset: I can’t think of anything to improve on.

Plussat: The seat was not as cramped as the Greenland Airways flight preceeding this.

Miinukset: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Plussat: comfortable plane

Miinukset: small pastry with coffee

Plussat: On time. Arrive early. Smooth flight and landing.

Miinukset: More meal options. Only chicken for dinner. I’m vegetarian.

Miinukset: The food especially the second meal or snack.

Miinukset: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Plussat: See previous note about lost bag.

Miinukset: See previous note about lost bag.

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Plussat: Very enjoyable great staff,

Miinukset: Lower prices

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Miinukset: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Miinukset: at least offered free water.

Plussat: The was knowledgeable, but customer acumen sucks.

Miinukset: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Miinukset: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Plussat: food good

Miinukset: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Plussat: The was knowledgeable, but customer acumen sucks.

Miinukset: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Plussat: Flight was fine....

Miinukset: ....but departure wa delayed over an hour

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plussat: To reach the goal.

Miinukset: Food. Time.

Plussat: SAS is excellent in terms of comfort and professionalism and care from the crew.

Miinukset: None

Miinukset: The food especially the second meal or snack.

Plussat: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Plussat: Boarding process was smooth.

Miinukset: Cramped seats, at least it was a short flight.

Plussat: Made it

Miinukset: Nothing in particular

Plussat: Left and arrived on time. Crew very efficient. Smooth flight.

Miinukset: Everything was great!

Miinukset: no peanuts?

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: the diverse amount of films

Miinukset: the food could have been better.

Miinukset: frankfurt airport security is a nightmare

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plussat: The was knowledgeable, but customer acumen sucks.

Miinukset: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Miinukset: Only serving beef as meal in economy was not great. A choice would be better.

Plussat: To reach the goal.

Miinukset: Food. Time.

Miinukset: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.

Plussat: Flight was fine....

Miinukset: ....but departure wa delayed over an hour

Plussat: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Miinukset: I can’t think of anything to improve on.

Miinukset: Newer movies

Plussat: Very enjoyable great staff,

Miinukset: Lower prices